Blackberry Z10 Issues that need to be worked out!

I've had the Z10 for a few days now and I've loved the experience aside from a couple of weird issues that have been occuring on my device.
1. Swiping the lock screen
The lockscreen works great 80% of the time but there have been some instances when I've tried to swipe up from the bottom edge of the screen to unlock and it just doesn't read anything at all. I'll press the top button to put the phone to sleep and then push again to wake and I still am unable to unlock the phone. To fix this I've had to reboot the phone and then it will start working normally. This has happened on a number of occasions.
2. Hitting the 'Send' Key when Texting
I love the Z10 keyboard. It seems I am able to type much faster than any device previous though there is a bug here as well. Sometimes I will type out a whole message and when I try hitting 'Send' to complete the message it doesn't actually send! The key looks like it's being pressed down and everything. I can hit it more than once and it won't send the message. I've tried putting the phone to sleep and opening it again. I've tried closing the window and switching to another app then switching back and that doesnt work either. The only solution is to cancel the entire message (clear the field), exit to Text Messages by hitting back all the way, going back into the chosen text message conversation, and then retyping. This has worked for me.
I know it seems these issues are resolved through certain methods but I believe our users should not have to go through this type of trouble to alleviate such issues. Please take a look into these problems and include their resolution in the next software update. Thank you!

Hello
Yes, I mean if I want to write any thing in point then the only way is to write it all in one line, There is no option to replace the SEND key to be "New line" same like the previous blackberry operating systems.
Small things but Definitely enforce the people to switch forever from Blackberry to anything else
Thank you

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Hello,
Before I get into the issues with my device, is there really no area where we can just directly email technical support? I dislike having to register an account or needing to have twitter just to ask a few questions (even being able to post on a forum without needing an account would be okay).
Anyways, a relative recently got a Blackberry Z10, and there are a couple things we're trying to find out.
1. When using the keyboard, is there any way to press backspace multiple times without it deleting everything? If I want to delete a few characeters/words, it can get really frustrating when the entire message is erased.
2. With the keyboards on other cellphones I've had, if uppercase is selected, all the letters are uppercase, and if lowercase is selected, all the letters are shown in lowercase. With the Blackberry Z10, all letters are in uppercase regardless of which case it is actually in. Is there a way it can do as I've described above so it's less confusing?
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I strongly agree. I have had nothing but trouble with iChat since I upgraded to 10.4.7 & QT 7.1.2 (error -8, not responding...). I can still chat to other buddies running Tiger, but no longer can chat to buddies on AIM PCs or buddies running Panther -- buddies I have been chatting to for more than a year without a single problem.
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I have tried using the 10.4.7 combo update -- no luck. I have even tried reverting my iChat & its libraries back to 10.4.6 using Pacifist. Same problem. Alas, I am on a group wireless router that I am not allowed to administer, so I can not try any of Ralph's port opening tricks... So, short of reinstalling the entire OS, I am stuck.
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Kind Attention Mr. Jonathan Ive and Team ,
I bought my Iphone 5 with mobile carrier in singapore last december .
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