Blackberry Z10 latest software update issues

I have just installed the latest upgrade, and since then, my Z10 randomly switches itself off and on.
it does when idle and when in the middle of using it, not very convenient!
Has anyone else had the same issue?
Please check and sort asap Blackberry.

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Blackberry Q10 latest software update issues

I updated the software on my blackberry q10 2 weeks ago and I've been having a lot of issues every other day my email accounts are saying passwords have been changed and it now saying I have too many accounts and this is confusing since I had all these accounts added before the update

I already tried to do a wipe & restore. Now I am sitting here with no access to any of my contact information or backed up data because as soon as it does the mandatory reboot it deletes everything again... going crazy is an understatement for how I feel right now. This is my work phone & not being able to access any of my contacts or calendar is ridiculously frustrating.

It seems after the latest software update, my iphone 4 has issues with the phone and voicemail locking up as well as opening random apps. Any thoughts?

It seems after the latest software update, my iphone 4 has issues with the phone and voicemail locking up as well as opening random apps. Any thoughts?

Hi clintfromid,
Thanks for using Apple Support Communities. I would recommend closing all your apps and restarting and maybe resetting as good initial troubleshooting steps for this:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
Cheers,
- Ari

Massive battery drain issues after the latest software update - phone hot

After the latest software update (to the NI2 version) I have massive battery drain issues. The phone also stays hot. Even when I don't actively use the phone it seems to stay "awake" according to the stats. When I disable all data (Wifi and/or 3G/4G) it's perfectly fine. Does anyone else experience the same issues or has recommendations?

Is the device trying to sync all your photos with the cloud?
This is what I would do.
Back up your photos and music onto a personal computer. Copy down important settings like for your email, and contacts you can't risk losing.. even icon placement of important apps. Diagram it out.
Then perform a Factory reset on the device. Alternatively you might find the procedure for wiping the low level cache of the device posted in other posts on the site. That might fix the problem and avoid you losing settings and content on your device.
Extremely bizarre behavior post updates are usually associated with low level cache issues that cause the OS to behave poorly. Some people have reported their phones running hot and that could mean the radio is on constantly attempting to back stuff up to the cloud our restore stuff.
Good luck.

Problem after downloading latest software update

Just downloaded the latest software update and it has totally fried my Z10. Can't turn it on, doesn't charge. Has anyone else had this problem?

Hi Agrajag17,
Welcome to the BlackBerry Support Community.
Was the software update interupted at all? Was it a wireless update and was your BlackBerry Z10 smartphone connected to a power source during the update?
Do you see an LED light when you connect it to a power source and try removing and reinserting the battery again?
I look forward to your response.
-FS
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)!

Problems Receiving Emails and some data on WIFI since latest software update.

Problems Receiving Emails and some data on WIFI since latest software update.
My blackberry torch will not receive emails on wifi since the latest software update, I've tried numerous wifi networks and several handsets, even had them replaced and received a brand new. Still the same problem.
When turning off the wifi network on the torch, the phone will stall for 5-10min while it tries to communicate with the network (vodafone) to receive outstanding emails and data.
Can someone please inform Blackberry and get a quick fix on this

Sounds like you have Do NOt Disturb turned on.
settings - do not disturb - off

Latest Software update has shut down my mac - cant boot it up anymore

can anybody shed any light on this issue - i have just (stupidly) run the latest software update (about an hour ago) and now my macbook pro wont boot past the grey screen, it restarted the 1st time but no softwarew would work- then i restarted and now it wont get past the greay screen with the apple on and spinning wheel- ive tried booting of the install cd (it just spits out the cd)- safe booting, reseting the pram -and am now considering throwing it out of the window as i have deadline and have run out of idea's - it may have got dangerously low on disk space around the update - but it looked like it had at least a gig on it can anyone PLEASE help....

Hi exit23, and a warm welcome to the forums!
Unfortunately I've read of this happening before, it's usually Disk or OS corruption that leads to it.
And iGB free space is nothing these days, definitely dangerous territory, less the 10 GB is really slowing OSX down to a crawl.
Apparently you don't have a bootable backup!?
"Try Disk Utility
1. Insert the Mac OS X Tiger Install disc that came with your computer, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
5. Select your Mac OS X volume.
6. Click Repair. Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
But you'll likely have to clear some space ASAP.
Do you have another Mac and both with Firewire?

IPad mini will not let me access mail after latest software update, 6.1.2, seems to want me to sign in, but whenever I type my Id ad password it just says that the mail account already exists.. Still can't open my mail!

iPad mini will not let me access mail after latest software update, 6.1.2, seems to want me to sign in, but whenever I type my Id ad password it just says that the mail account already exists.. Still can't open my mail!
Help would be appreciated.

PhotogYogi wrote:
I Have the same issue on a brand new iPad mini 2. My battery is only lasting up to 5 hours. I went on chat with Apple last night and they said my battery is fine and its a Safari issue. I'm literally losing 1% every 3-4 minutes. I tried recalibrating my battery, signing out of iCloud, shutting off all locations, turning off background app refresh, restoring network settings, restoring all, and finally restoring from iTunes with no luck. This is just awful. I got this iPad so I could use it on my long flight for a trip I have coming up, and unfortunately, it's not going to last that long, plus I'm concerned about how many times i will be recharging my battery because of this since battery's do have a life cycle dependent on the number of charges. This is frustrating and needs to be fixed ASAP and addressed by Apple.
By the way, Apple told me to bring my device to the Apple Store because it's still under warranty. That's great and all, but I'm going to waste my time if there is no fix for this issue.
Ok so you want Apple to address the problem, but yet you don't want to take it to them just in case they can't fix it? What if they can fix it? Complaining here certainly won't fix it.

IMac unable to restart after downloading latest software update (including iTunes 11.2)

My system is a mid-2007 iMac (Intel) with latest software updates always promptly installed (OSX Mavericks, etc) and 320 GB internal HD, 4GB Ram.
Today the software updater informed me that an update to iTunes was available and so I allowed it to download the update and then restart the computer. The restart was not successful - the computer display will show the status window progressing as the update is installed and then nears completion, but will freeze at the apparant point of completion and the restart will not complete. I tried restarting several times and it always hangs up and does not complete.
I then ran the Disc Utilities program - first time I ran it, it identified disc problems with the internal HD and proceeded to repair them. Following that I trried to restartt and it ran into the same difficulties and did not restart. Subsequently I ran disc utilities and it reports the internal HD to be fine. I've also tried several times to boot the computer and restore from my Time Machine backups and it will not complete the restore. I do get to the screens where I can select the volume to restore from, the volume to restore to, and so forth. After these efforts were not successful, I finally tried to re-download OSX and do a clean system restore, it progressed nearly to completion and then aborted the system installation without completing.
Since having this problem I've therefore been unable to use the computer in Mac mode. I had just about concluded that my hard disc must be replaced, when I decided to see if I could restart running Windows (bootcamp), and I was able to do that successfully. The hard disc is therefore not damaged, or at least the partition of the hard disc used by Windows is not damaged.
Is my most likely option to replace the hard disc or is there something I can still do, in order to see if the hard disc can be restored using a saved backup, before I replace it?
I have the further complication of finding that the Apple store will not replace the hard disc for my computer because it is over 5 years old. I can probably locate a shop such as Best Buy locally who can do that, or I can simply purchase an external hard disc and use that as my primary hard disc until I either replace the internal hard disc or simply replace the computer. Since it is a 7 year old iMac, it would not be surprising to have to replace the hard disc after this length of time. I also see that there are instructions available online to explain how to replace the internal hard disc myself, but I'm unsure at this point whether or not I want to do it myself.

Lacking any responses to my initial post above, I will briefly update how I resolved this issue today.
Installed new external hard disc, 1 TB WD My Passport for Mac, and straightforward setup involving first installing current OS X operating system, then system migrator utility to rebuild the same setup as saved in latest Time Machine backup. The whole process was somewhat time consuming due to my internet connection speed and USB data transfer speeds but it went without any issues. The computer now boots up and operates identical in all respects to how it did before the problem occurred.
Regarding the internal HD of my iMac, if I now run Disc Utility to verify the disc, it reports "appears to be OK". However, viewing the disc usage in "About This Mac" window, it displays as entirely empty. Opening it in the finder also shows only a "Apple Hot News.mbox" file and a single .jpeg image, and .nothing else.
Interestingly, the Bootcamp partition of my iMac's internal HD continues to work fine and appears unaffected by the problem. I use bootcamp rarely but still will plan to set up a replacement bootcamp volume on the new hard disc soon, in order to take its place.
That the problem surfaced coincident with the software update may have been nothing more than bad luck? At this point I have no reason to suspect that the softward update had anything to do with the difficulties.

HT201401 4s with latest software update will not power off, text will only vibrate, iPod only works with earphones. When I sync it with iTunes it works until power save mode starts, then back to not powering down, making text sounds, or playing iPod out l

4s with latest software update will not power off, text will only vibrate, iPod only works with earphones. When I sync it with iTunes it works until power save mode starts, then back to not powering down, making text sounds, or playing iPod out loud.

The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
Restart / Reset
http://support.apple.com/kb/ht1430
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414
If you try all these steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
Be sure to make an appointment first...

When trying to edit a photo, it disappears (black screen) or screen is full of lines. Is this a bug with the latest software update?

After updating with the latest software, when trying to edit a photo, it disappears (black screen) or screen is full of lines. If I blindly crop or edit the photo, when I exit edit mode, those changes have been made, but obviously this is unacceptable. Is this a bug with the latest software update?

There are several possible causes for the Black Screen issue
1. Permissions in the Library: Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Include the option to check and repair permissions.
2. Minor Database corruption: Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild.
3. A Damaged Photo: Select one of the affected photos in the iPhoto Window and right click on it. From the resulting menu select 'Show File (or 'Show Original File' if that's available). (On iPhoto 11 this option is under the File -> Reveal in Finder.) Will the file open in Preview? If not then the file is damaged. Time to restore from your back up.
4. A corrupted iPhoto Cache: Trash the com.apple.iPhoto folder from HD/Users/Your Name/ Library/ Caches...
5. A corrupted preference file: Trash the com.apple.iPhoto.plist file from the HD/Users/ Your Name / library / preferences folder. (Remember you'll need to reset your User options afterwards. These include minor settings like the window colour and so on. Note: If you've moved your library you'll need to point iPhoto at it again.)
If none of these help: As a Test:
Hold down the option (or alt) key key and launch iPhoto. From the resulting menu select 'Create Library'
Import a few pics into this new, blank library. Is the Problem repeated there?

I'm trying to update to the latest software update, but won't let me do it. I have done a restore and tried again but still no luck. Any advice?

I'm trying to update to the latest software update 5.0, but won't let me do it. I have done a restore and tried again but still no luck. Any advice?

The Original update for Apple TV was to 4.4 then a bugfix appeared called 4.4.1 Both of these have issues so Apple Pulled them and currently 4.3 is the current version for Apple TV IOS. In fact there are a number of comments in other threads where people carried out the upgrades only to restore back down to 4.3 because they did not work. Guess we will wait for Apple to send out an update.

Problem with latest software update

Hi I've ran the latest software update for my iPhone 4S but now it's running really slow has anyone else had this problem ?. I'm at home while writing this so connected to home wifi but still took me at lest 5 min to do this.

Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
If no joy...
Reset all settings
Settings > General > Reset > Reset all Settings.
This will return all iDevice settings to factory defaults... you will not lose any data.... But you will have to re-enter all of the device settings.
If the issue persists...
Connect to iTunes on the computer you usually Sync with and Restore
http://support.apple.com/kb/HT1414
Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download
More Tips here...
http://osxdaily.com/2013/09/23/ios-7-slow-speed-it-up/
http://osxdaily.com/2013/09/19/ios-7-battery-life-fix/
Note:
Also consider Deleting any Apps you have Purchased / Downloaded but you now Never use.

Battery draining faster after latest software update

i downloaded and installed the latest software update for my MBP OX Snow Leopard two days back.
since then, the battery performance has been pathertic.. lasts only 3 hrs in place of 6-7 hrs till the previous update..
the same has happend with my friend too...
wts this issue?
can anybody pls help????
thnx...

Yes, some people are. Most are not. It is a problem that has been around for 4 years. Just the first time for you. A quick forum search will reveal ways to fix it.

After latest Software Update my iMac goes to a prohibition sign on startup

iMac Info:
24" Intel Core 2 Duo, 2.66Ghz, 4GB Ram, yadda yadda
The latest software update notice I received informed me the following new software was available:
* Performance Update (version 1.0)
* iMovie Update (version 8.0.5)
I told it to install the updates, after which the computer had to be restarted. Upon restart the computer seems to be restarting normally, ie: the bell tolls and the Apple symbol shows above the spinning icon. But after what seems like a very long time a "no symbol" aka "prohibition sign" takes the place of the Apple logo, and the spinning icon remains. Nothing else happens. To see the screen I'm referring to check this image:
http://donnypauling.com/images/prohibitionsign.jpg
*Here's what I have done so far:*
* I called expert case support and we tried a few things. The guy I talked to decided that I needed to use my snow leopard disk to use time machine to restore my system to the way it was before the software updates. He figured something must have been corrupted in the software update. I couldn't find my Snow Leopard disk so he emailed me instructions to follow when I finally found it.
* After finally finding the disk I followed his instructions and restored my system to an October 8th backup.
* Upon restart all was supposed to be well. That didn't happen. The same problem persists.
* Support is now closed, so here I am searching these discussion forums. One thread mentioned a similar problem and it was recommended that the person start in safe mode and repair disk permissions. Sure enough, my iMac starts in Safe Mode. I repaired disk permissions. Restarted the iMac. The same problem still exists.
Now what?
Message was edited by: Donny Paulling
Message was edited by: Donny Paulling

I have had similar issues since upgrading to Snow Leopard. The first time, I took my MacBook to be checked and the tech said it booted up fine under another startup disk. Since it's under warranty, they just reloaded the original system (Leopard) and I needed to rely on a time machine backup. Now, after the latest software update from Apple, I had the same problem, and am restoring from the latest Time Machine backup.
Does anyone know if this is a systemic problem? Any tips on preventing a repeat the next time I need to update my system software?
Thanks.
-- Al

Blackberry Z10 latest software update issues

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