Blackberry Z10 led blinks red 5 times

couple of days ago , i dismised the alarm of my Z10 , after 5 min i noticed led of the phone was blinking red , 5 times .
can any have the solution for it . i tried reloading the phone , it also didn't worked  ... gave the phone to Blackberry tech guy , according to him its pin is not getting back to Zero , he also tried to clear its cache but of no use , ...
is there anything that can be done .. to fix it

Hi deviousdevil and welcome to the BlackBerry Support Community Forums!
To clarify, since dismissing the alarm, the BlackBerry Z10 LED has not stopped blinking?  Do you have any apps installed which modify the LED notifications?
Thanks.
-CptS
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