BlackBerry Z10 os Update 4181 text deleated

Hi All,
I updated my BlackBerry Z10 device to 10.1.0.4181, after the update all my text (sms) got deleated. did anyone else face this issue? is there a solution to this?

Here is what you need to do go back to previous OS click on the below!
How to Reload your Blackberry10 OS
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BlackBerry Z10 After Update Crashes

Hi guys,
This is my first time using a BlackBerry phone. I have is a BlackBerry Z10. One morning, I got a notification to update the phone from 10.0 to 10.1 so I updated it. Then after the restart, I've experience lots of issues and I don't know how to get it back to its functional state:
* Crashes on: Calendar, BBM, BlackBerry World, Remember, Music, Story Maker, Foursquare, Games, Clock, Compass, File Manager, Print To Go* Doesn't load/continue: Phone, Text Messages
* Systems Settings > Account doesn't load/show anything
* BlackBerry Hub is just a black screen, no notifications
* Opening a PDF in Adobe Reader would crash
* Screen Orientation in Browser is distorted
Here are the solutions I tried:
* System Wipe - Didn't worked.
* 5-Swipe Trick - Didn't restarted the Hub.
* Access Music/Games to access App World - Music/Games themselves crashes
* Access appworld://games, appworld://parentalcontrols - App World just immediately crash
* Access Settings > Parental Controls > BlackBerry World - It didn't load.
I tried to update the phone after the factory reset, but the problem still persists.
Thanks in advance guys,
Paul

Hi Paul,
Sorry to hear you're having an issue with your BlackBerry Z10.
We would need to analyze device logs on this issue to further investigate.
Contact your mobile service provider and ask for a support ticket be opened with BlackBerry
Thanks!
-HMthePirate
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Blackberry Z10 Software update 10.1.0.273

Hi..
I got a message for the update of my blackberry Z10 software to 10.1.0.273... When I read review of it, I got mixed response... Lots of people are complaining for:
1- Not able to send SMS
2- Battery draining very quickly
3- Phone getting heated very much
4- System Setting not working...
Please suggest shall i update my OS or wait for new release????
Thanks in advance to give your valuable feedback...

I updated my phone yesterday and worked perfectly for a couple of hours, and faced all the above mentioned issues. No need for links, I am experiencing all the above issues personally and on top of this I can't sync my mails, contacts or calendar via exchange. I travel a lot and depend on my BlackBerry for mails. Or else honestly I wouldn't even have thought about using anything other than an iPhone with the great apple customer care.
Really the Z10 was BlackBerry's last chance with me.

I have a problem my blackberry z10 after update os version 10.3.1.1779

I have a problem After update os version 10.2 to 10.3.1.1779 in my BlackBerry z10 .I lost my whole data after phone switch off and all setting are reset. Please anyone help me to resolve this issue.

Hi and Welcome to the Community!
Here is a KB that discusses that error:Article ID: KB36747 All data is deleted following a manual restart of the BlackBerry 10 smartphone and a blue LED is displayed during boot upHopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you. If it does not apply, then the next recommended action is for you to do an OS reload via LINK.
Good luck and let us know!

BlackBerry z10 got updated to 10.2.1.2799 phone switches off below 60% 40% 30% :(

What I'm really upset about the Current update of BlackBerry Z10 10.2.1.2799 is battery switches off below 60% 50% 40% etc...Earlier it was below 30%.
Its been just a month back bought the new set but these problems r really disappointing :'(
Tried every way I can Do, someone plz help

Then replace the charger. It's either the battery meter, the battery, or the charger. All have simple solutions.
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!

Blackberry Z10 Software Update problem?? HELP!! PLEASE!!! :'(

I received the blackberry software update about a month ago, 10.2.1.2941, i'm currently at 10.2.1.2102 system softwate, I keep ignoring the update because my internet connection is bad, but now, I can't update!!! When I click "check for updates", it shows "you have the latest software", what happened with my z10?? Help me!

You can manually download it here....
http://us.blackberry.com/software/blackberry-10-os.html?d=BB10Touch&o=10

Blackberry Z10 Software update 10.2.1 stuck

Hi I need help urgently.
Updated my bb two days back to the newest update 10.2.1. The update installed fine, but hub was not loading nor was I able to open any app , it crashed immediately back to screen . I dont use fb,twitter, or any social apps.
Anyway, I restarted the phone, and the boot screen with b b logo ang glowing ring around it started showing, it loaded till only a cm was left and i let it sit through the night and in morning there was still no load. it was stuck there even after 8 hours.
So i pulled the battery and restarted, same thing, it loaded back to 95% (this time it showed a percentage rather than justthe glowing ring) and it got stuck at 95%
IS this normal? right now its still stuck there its my second day without being able to use my phone and i need to access my emails... what should i do? why is it taking so long.
Please help!

Can u explain a bit how u upgraded with link?
I conenct my phone to PC while its still stuck on 100% i dont see any option to upgrade on link instead of doing a factory reload

BlackBerry Z10 OS Update + WiFi Problems

Hi,
Having updated yesterday, Saturday, to the latest OS I have noticed that my WiFi connection keeps being dropped. To use Browser, or any other App, I have to restart my phone. The WiFi then works until I stop using the phone. When i next wake the phone the WiFi is still connected but not working.
Any ideas?

Tried that! Also tried switching from Landline provider to Mobile network, both WiFi, and it makes no difference!

Blackberry Z10 OS Update

After performing the update, it has become stuck on "Step 2 of 2 - Installing 711KB of 341MB (0%)"
I've tried to carrry on the installation by connecting it to the computer and updating from there but it only ends up returning with a 'fatal error'.
I have not touched the device since the update, it has been constantly connected to the charger and left alone.

Tried that! Also tried switching from Landline provider to Mobile network, both WiFi, and it makes no difference!

Blackberry Z10 became extremely slow after OS update to version 10.3.1.2243

Hi,
My Blackberry Z10 became extremely slow after OS update to version 10.3.1.2243. For example it sends text message 10-15 seconds after send button has been hit.
Can not answer the phone when a caller is calling (answer slide interface is unrespnsovie), if I want to launch any application screen turns black and nothing happens, etc.
Does anyone experience similar issues?
Thank you.
Michal.

Hi and Welcome to the Community!
A quick read of this site will answer your final question quite clearly. The "fix" depends on several factors, but given what you describe I recommend you immediately update, via AutoLoader, to the most recent version (.2582)...some of the prior versions contain some particularly challenging issues, which are reported to be fixed in this version.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Blackberry z10 & z30 text and call issues

Recently my blackberry z10 wont tell me I have a text and if I do see a text I cant open it. Also says call service provider when im trying to make calls. .the text issue sometimes I get atext and sometimes I dont. Sometimes I can open and sometimes not. Our z30 is same issue w text . Also z30 wont let me delete anything in hub. Emails ,texts etc. When I delete it does nothing . The text issue is bad. Started 24 hours ago on z30 and a few days ago on z10. Tmobile and simple mobile networks. We are experienced bb users. Anyone know what is going on. We rebooted and same issues. Thanks

Thank you for your update.
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2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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Unable To Update blackberry z10 os to 10.2 from 10.0.10.82!!

Hello!
I purchased new blackberry z10 2 days before.
And I have software version 10.0.10.82 installed on my z10.
And I was trying to update to update it to 10.2 from yesterday but was unable to do it.
I tried all three methods available, (on the web, ota, blackberry link)
On the OTA option, device downloads the full update but at the STEP 2(installing) it fails and gives an error- failed to update, please try again.
And when I tried updating on bb link, i got this error when download is being running at any level of percentage like it happened at 16% then 24% - "an error has occurred while downloading software for your device. please verify your internet connection or try again later, if the problem persists."
Same error occurred on the option of "On the web".
I am attaching snapshots, please help me what to do now.
Thanks in advance.

Hi aniGoel
We've been communicated about this issue in your other post. One post is enough for same issue.
Thanks.
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• If your issue solved, mark the best post in your thread as Solution

Blackberry z10 not showing any update

my phone is blackberry z10 and my current version is 10.2.1.3247. i searched everywhere in the internet for a update. There is no response for blackberry. I really started hating blackberry. I need a 10.3 update. I found a solution i.e autoloader but while i download autoloader it is showing me error. I reload my phone using link but doesn't shown any update. Is the update for bb z10 released. Somebody please help me ! Please tell me what to do.!

Yes, the Sachesi software and process is unofficial and I've used it many times as well as several friends and of all those, as long as you follow the directions, no problems. A Sachesi OS load mimics an over the air non-destructive upgrade. Won't matter if you use another carrier as long as you use the right captured files by Sachesi. Here are some great instructions: Upgrading BB10 OS Using Sachesi

Text delay blackberry z10

I notice on my blackberry z10 when i send a text theres a 5 - 20 second delay where the phone freezes befoere the text even sends. if i exit back into the hub and try to view a text from another person, it jumps straight back to the text i was viewing before. any ideas/ help?

Hello vdoctorabs and welcome to the BlackBerry Support Community Forums.
Sorry to hear you're having an issue with your device.
Under Settings>About>OS what's your current software version?
Does this happen with all contacts you try to text or with a specific one?
If to a specific contact, are there many texts within the chat? Lots of photos?
Thanks!
-HMthePirate
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

BlackBerry Z10 STL100-1 update Blackberry Maps 10.1.0.805 install failed

Device: BlackBerry Z10
Model: STL100-1
Software Release: 10.1.0.273
OS Version: 10.1.0.1720
Carrier: Beeline KZ
Country: Kazakhstan
1. Update for BlackBerry Maps downloaded but not installed. What may be the problem?
2. Maps are not available for Kazakhstan now. When do you plan to run the support of this country?
Solved!
Go to Solution.

Recently there was a problem with an update of Maps. Maybe they haven't sorted yet. It would install and then crash. I always end up buying an after-market map system that runs on GPS using maps on board the SD card. Interesting, I'm going to Kazakhstan next month. How's the weather in September?

BlackBerry Z10 os Update 4181 text deleated

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