Blackberry z10 phone dead
my blackberry z10 phone is dead, its only 9 months old,how can i take back up? the phone isnt starting.blackberry service centre in Mumbai, India is useless as all they want to do is reformat the phone and now even they are saying its hardware issue.they are saying it will take 25 days to repair.I do not have 25 days to wait.what does one do?throw the phone?blackberry office has no phone nos to contact someone.
Mine is dead also. My screen went blue when I was using it. It acted lije it was hoing to reboot but nothing happened and now won't turn on at all.
Similar Messages
-
The BlackBerry Z10 Phone app is very slow to launch, this needs to be fixed so it as fast as accessing the hub
BES 10.2I haven't noticed mine slow.
How is it slow to you, in opening, dialing or what?
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code -
Hi, my blackberry z10 model; RFG81UW is completely dead from last 4 days. it has not charging while put in charge and also device has not been stated anymore. just little one issue has happened when i was put my z10 in charg. while after some times i have get out the phone from the charge and wanna use but it has already dead and not started anymore. i have also pull out the battery from the phone and after some times reinsert in and try to start the device by pressing the power button as well but it has not working. looking for solutions please!
Hi and Welcome to the Community!
Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain directly connected to a known-good wall charger (not PC USB, not a cradle):With the battery inside, connect your BB to the wall chargerLeave it alone for 2 hours, no matter what the LED or the display doesRemove the batteryWait 15 minutesInsert the batteryWait another 2 hours, no matter what the LED or the display doesThis has been known to "kick start" some BBs. if it does not help, then try again please but increase the wait time in step 4 to 2 hours, and perhaps as long as 4-5 hours.
It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:Obtain an known good and already fully charged additional battery...use it in your BB and see what happensObtain access to a known good and identical BB...use your battery in it and see what happensThe results of this will indicate if it's your BB or your battery that has the problem. Note carefully please that "new" and "know good" are not necessarily the same things. While rare, a "new" battery certainly could be defective. Rather, the simplest (and least costly, btw) method to conduct this test is to find someone with an identical BB who has no issues...trade batteries and see what happens.
Good luck and let us know! -
:Good Day the camera does not wanna work in my Blackberry Z10, BLACKBERRY - 4F5B MODEL NUMBER STL100 -1 SERIAL NUMBER {REMOVED}. It gives me this message" the camera can't be started" plus the videos are not playing even the ones i'm being sent by some people through whatsapp. may you kindly assist.
e-mail address: {REMOVED}
{REMOVED}
thank you.:Helpsmilie
Mod Edit: Removed personal information to comply with Community Guidelines and Terms and Conditions of Use.JSanders wrote:
Can you try connecting to BlackBerryWorld with your WiFi connection?
You don't need BlackBerryWorld open to connect to a WiFi source.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code -
Blackberry Z10 completely dead
My Z10 froze last night (as it has done several times in the couple of weeks I have had it). I pressed the power button so I could chose to Restart option. When I hit the Restart the phone went dead. It won't even take a charge (although the battery was almost full when this happened). When I plug it in to charge it the light doesn't even come on to show it's charging. This thing is dead to the world.
Summit if needed try the os reload process outlined here. Good luck.
http://supportforums.blackberry.com/t5/General-BlackBerry-10-Smartphone/How-to-Reload-your-Blackberr...
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code -
Blackberry Z10 phone was not turn on
Im using BB Z10 os version 10.3.1 for 7 months, recent days it hangs a lot and it hanged later not turning on and red led has been blinking simultanously.
Iam staying at Hyderabad, India & the authorized service centers are not available & contact phone nos also not valid.
Please help me out.Hi and Welcome to the Community!
Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain directly connected to a known-good wall charger (not PC USB, not a cradle):
With the battery inside, connect your BB to the wall charger
Leave it alone for 2 hours, no matter what the LED or the display does
Remove the battery
Wait 15 minutes
Insert the battery
Wait another 2 hours, no matter what the LED or the display does
This has been known to "kick start" some BBs. If it fails, please try again but increase the step 4 wait time to 2 hours, and perhaps as long as 4-5 hours.
It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:
Obtain an known good and already fully charged additional battery...use it in your BB and see what happens
Obtain access to a known good and identical BB...use your battery in it and see what happens
The results of this will indicate if it's your BB or your battery that has the problem. Note carefully please that "new" and "know good" are not necessarily the same things. While rare, a "new" battery certainly could be defective. Rather, the simplest (and least costly, btw) method to conduct this test is to find someone with an identical BB who has no issues...trade batteries and see what happens.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code -
My Blackberry Z10 in dead mode....
Yesterday i found my BB Z10 switch off in my pocket, i thought is happen because of low battery level. When i put it on charge, the red led light blinks 2-3 times and blackberry Word logo appear again and again. I try to charge the battery with the help of a wall charger but i fail to charge it. Now i don't know what to do..? Can anyone help me out..
Do you know anyone else who has a Z10 who will let you try with their battery to see if your Z10 will boot with a known good battery?
- Ira -
WATCHING SURVEILANCE CAMERAS REMOTELY WITH BLACKBERRY Z10 PHONE
I WATCHED MY FOUR REMOTE CAMERAS WITH MY OLDER BLACKBERRY TORCH USING ASEE SOFTWARE; BUT THE Z10 BLACKBERRY WON'T WORK. I CONTACTED DEFENDER, THE DVR MANUFACTURER, AND TRIED TO CONTACT MEYE, THE SOFTWARE COMPANY, WITH NO RESULTS.
IS THERE OTHER SOFTWARE ANYONE HAS FOUND WHICH I CAN USE WITH THE Z10 WHICH WILL LET ME MONITOR MY CAMERAS REMOTELY?
THANKS...If they are accessible via IP then they should be viewable by IP Cam Viewer. I use it and although it IS and Android port it is actually very good.
http://appworld.blackberry.com/webstore/content/74575/
They should list all of the models currently possible on their website, and the developer is always adding new cameras.. so if you don't see them then drop the dev a line.
-: DrewRead :-
Can't find an app on Blackberry World yet? Tweet the developer and ask when they will #GetWithBB10 !!
"Like it" if you like it. -
I found out that recently my phone keeps turning off itself automatically and every time it turn off there will be a notification sound right before it. I am unable to turn on the phone anymore unless I plug it in to the charger and let it charge for 5-10 minutes and it will turn on it self. When charging I tried to turn on it but it shows that I am out of battery while my battery is definitely more than 20%. After the phone is turned on I can't find any new notification. And I met another problem too that is after my phone is sent back to be repaired every time my phone get some small impact for example placing it on table or even putting it into my pocket, the phone will either turn off or it restarts. Anyone help me please?
My os is 10.1.0.4633
Software release is 10.1.0.4181darylloh1 wrote:
Is the official version for 10.2 released? I don't wanna load the leaked version
What is your Operating System loaded to your device? From the main screen, swipe down from the top black bezel to Settings > About... what is the OS Version listed there?
Also, for the restarting issue, try placing a folded piece of paper over the battery (or normal business card) and replace the battery cover) and see if that solves the restarting issue.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code -
Blackberry z10 - no messages in business hub
Hello Community,
I just received my blackberry Z10 phone and I have to say it is very very nice to use.
It´s working threw our company server, and I use the company e-mail on it.
The only big issue I have is that if I´m in the business hub, I do not receive any text messages. I don´t even get a notification that I received a new text message.
This is a big problem because I have to switch to private hub everytime I want to check my text messages, so I cannot react to them. And if I am in private hub I receive the notification and I can check my text messages without any problems, but I dont have my company e-mails on it.
Also if I´m in the business Hub and click on the Text message sign it directs me to my e-mails and not to any text message conversations as it does in the private hub.
Please can somebody help me? Because if I cannot solve this issue it is hard to use this phone because I cannot react either to e-mails or to text messages, so it´s very bad.
Thank you very much and send you greetings from Austria,
AlexanderYour BESAdmin controls this function, they might not be aware of the effect it is having
Click here to Backup the data on your BlackBerry Device! It's important, and FREE!
Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals
BESAdmin's, please make a signature with your BES environment info.
SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope
Want to thank me? Buy my KnottyRope App here
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V -
Importing Certificates into Blackberry Z10 Key Store.
Currently, on the development network, we have stood up a BES10 server with a few Blackberry Z10 phones deployed. Using BES10, we are able to push the Root CA certificate for our developmental CA. We are currently unable to import the client's certificates (identity, encryption or signing) in *.p12 or *pfx format onto the device. We have tried numerous methods with limited success. Originally, we emailed a certificate using the work email exchange server and were able to view the certificates on the BB device. We are even able to select "Import certificate," submit the correct password and are presented with a messages stating "Certificate successfully imported." However, looking at the trust store or the S/MIMIE settings, none of the client's certificates are avaliable.
After some research, we followed the steps highlighted in tech support listed at http://docs.blackberry.com/en/smartphone_users/deliverables/47561/als1342708099072.jsp. After following the instructions on screen, selecting the appropriate certificates to import and presenting the correct PIN, the device attemps to import the certs. The device then states "0/3 certificates succesfully imported" and the process has failed.
Is there a log file avaliable to see what is causing the import to fail or is there an additional step we are missing? Any support would be helpful, thank you in advance.Hey Shah_jeet,
Welcome to the BlackBerry® Support Community Forums.
Are you importing the certificate using a USB connection or using a Wi-Fi connection?
Thanks.
-HB
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)! -
BlackBerry Z10 randomly turning on by itself
Hello everyone,
I have 2 BlackBerry Z10 phones experiencing a weird issue; randomly, the phones will turn on by themselves when they are powered off. This issue has been happening since 10.2.1, and is still occurring on 10.3.1. I have not noticed any event that would cause this to occur. I will have the phone powered off and then notice all of a sudden that it is turned on and looking at the boot time it could be a time when no one could have turned it on. The fact that this is happening on 2 Z10s is concerning me and I wish to know if this issue has happened to anyone else. Both phones are out of warranty so replacing them is out of the question. I have also factory defaulted both phones in an attempt to resolve this, but to no avail. Mind you the issue is a minor annoyance, I would still like to get to the bottom of this.
Thanks for any help!The only suspicion I have is that you have an alarm or a reminder set. I haven't looked at this since my BBOS days, and I don't know if the BB10 OS does the same thing. But should be easy to test. If that isn't it then I don't know.
- Ira -
Blackberry Z10 application memory space
The blackberry Z10 comes with 11.3GB of usable internal memory storage. Can anyone who actually has the blackberry Z10 phone tell me how much of this is allocated specifically to application memory?
11.3GB. Storage is storage. it doesn't differentiate. It will be less if you have tons of videos and what not
-
BlackBerry Z10 - battery drains very quickly even in standby
I have had two Blackberry Z10 phones, and at work the signal is little to none at times and the battery drains and I am not even using the phone. All email accounts and other services have been set to manual update only. A friend of mine had the exact same phone but an AT&T phone mine was Verizon. He had no problem with his in the same office and the same building. Is this a CDMA only problem or a Verizon problem? Love the phones and the way they work but the battery life at work is bad, at home where the signal is 3g and pretty steady I had no probems. I am due for an upgrade in June and am trying to find out if the Z30 for Verizon has the same problem. I have used a windows phone with the same size battery and a bigger screen same location same carrier with more use and no problem.
ThanksWhat Android apps do you have installed?
Try this first off, Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescribed for most glitches and operating system errors, and you will lose no data on the device doing this.
Watch your device another day and see how it goes.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code -
BlackBerry Z10 sudden mother board dead... really dissapointed
My blackberry Z10 suddently went dead (no power) and according to the repair center the mother board IC to be replaced but in Sri Lanka there is no dealer for Blackberry so it cannot be done locally. So through one of my friends i sent the phone to India but according to them should replaced the mother board completely and the cost is very high which is around usd 200. i'm a blackberry user for morethan 7years and i purchased this phone from singapore through one of my friends and used only around 7/8 months.
So is there any assist i could get into this issue...??? it will be great if anyone could advise me into this.
Irshard from sri lanka
{REMOVED}
Mod Edit: Edited post to remove personal information to comply with the Community Guidelines and Terms and Conditions of UseReplacing the motherboard IS a new device. It means a new PIN and that means new device. You could purchase a new Z10 on Shopblackberry.com for $299. I can't imagine a motherboard and labor to install it being any less than that. And then, what are you left with? A device almost a year old that you just dumped $300 into. Not worth it. That's why I suggest just replacing the device. You do what you need/want to do. That's my opinion.
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!
Maybe you are looking for
-
Error while transporting webservice datasources
Hi all, I have created webservice datasources to fetch EP data to BW. and now i am transporting that Datasources from DEV to QA. I have colllected datasources alone in one req. (source system i have created in QA manually and i mapped that with DEV)
-
Problems after amber update in my lumia 520
I have updated my lumia 520. After it there is regular fluctuation in my internet connection even my data setting is on and battery is also discharging quickly after update.
-
Hi I've got the latest software on iTunes and my Remote App for iPhone and iPad. I've noticed from tint to time that when selecting the source in the Remote App (I.e. whether to play music / films etc from iTunes or my AppleTV I notice the icon for
-
Solaris 10 x86 in Sunfire V20Z
Hi All, Just a quick question, Can i access the Solaris NOS directly on the IPMI (SP) port of the V20z? Coz currently, im accessing the Solaris Installed via Serial Redirection. Im thinking that the Sunfire V120 is same when you access it via LOM. Wh
-
Linking of hotspot in ALV to a program
Hi All... How can i Navigate to a program from a field of ALV list, on which Hotspot in selected?? it_t-col_pos = '2'. it_t-fieldname = 'PROGNAME'. *IT_T-ref_fieldname = 'P_CODE'. *IT_T-ref_tabname = 'I_ALL'. it_t-seltext_m = 'Program Name'.