Blackberry Z10 refuse to Lyca Mobil internet network

Blackberry Z10 refuse to work with Lyca Mobil internet network
I have problem to connect my new Blackberry Z10 with Lyca Mobil 3G or 4G. The phone works perfectly if i'm making call or receive. Only the problem i have not internet without wifi who works so good too.
I try in setting ''Mobile Network'' to put a new APN but when I click I have Access Point Name(APN) with ''blackberry.net'' impossible to modify or put new
With the network like AT&T, T-Mobil it works perfectly. Lyca customer service told me to see with blackberry customer service.
I like blackberry but this problem cost me too much
Thanks for your helps.

HI @stesyls
If possible can you try the following steps?
Remove battery and SIM card from Z10
Start device, go to the APN screen (Settings > Network Connections > Mobile Network > APN)
Enter the APN provided by your carrier
Back out of this screen to save the change
Remove battery and insert SIM again
Test browsing while connected to the mobile network only
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Welcome to the BlackBerry Support Community.
You will not be able to connect to these services with a BlackBerry Z10 smartphone on this network, as it is not yet supported by this mobile service provider.
Thank you.
-FB
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Blackberry Z10 refuse to Lyca Mobil internet network

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