Blackberry Z10 USB Mass Storage issues

My Blackberry Z10 doesnt show up on my PC as a Mass Storage Device, and if I go into the settings on the phone the setting to turn it on only applies to the SD card. I have Blackberry Link on my PC installed, but putting movies and videos onto the Z10 this way is so much harder than simply dragging and dropping if it simply popped up as a drive on my laptop. Ive read the manual online and seen that my Z10 should pop up as a Drive on my computer, one drive for SD card and one for the main storage, so where am i going wrong, why cant i find this drive on my computer. One point to note was that before i installed Blackberry link, the first time i plugged the phone into my laptop it popped up as a drive on my laptop with links to download Blackberry, but i dont think it was the real drive, now i cant get the drive anywhere, it doesnt come up when i plug the phone in or if i click computer it isnt in the list of drives. HELP would be much appreicated! Thanks

Hi,
"Overview:
"Shared network drives do not appear when attempting to access a shared network drive using the File Manager application on the BlackBerry 10 device.
Cause:
"There are 3 possible causes for this issue, and these are as follows:
The BlackBerry 10 device is not currently enrolled on a BlackBerry Enterprise Service 10 server.
The shared network drives have not been configured in the BlackBerry Work Drives application.
The File Manager is being accessed from the personal perimeter instead of the work perimeter.
Let me know your thoughts on this one.
Thanks,
Bifocals
B33581 A network share set up using BlackBerry Work Drives does not appear in the File Manager on a BlackBerry 10 smartphone
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hi Zepp,
Welcome to the forum
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Sudden issue connecting Z10 USB mass media storage to BMW car

For the past year I have had no issues USB connecting my Z10 to my BMW car (to listen to music) via the USB port. Ever since 2 weeks ago my Z10 has had issues connecting.
It would initially connect and the car display screen will show the connection as "read" but then when I try to go into the music folder/s nothing works. When I try to open a music folder (via the BMW display screen) I would hear a tiny-soft squeeling sound (2 tenth of a second) and then the car retries to connect to the phone again.
It's strange how it just suddenly happen. My ' USB mass storage' is switched on which allows the car to read from the phone's media card. I have cleared / formatted the USB card and put the music back onto the media card but the problem still arises. In my opinion it has to be the car electronics system that's causing the issue...unless someone can tell me otherwise.
Any help?

dj_hazit wrote:
For the past year I have had no issues USB connecting my Z10 to my BMW car (to listen to music) via the USB port. Ever since 2 weeks ago my Z10 has had issues connecting.
It would initially connect and the car display screen will show the connection as "read" but then when I try to go into the music folder/s nothing works. When I try to open a music folder (via the BMW display screen) I would hear a tiny-soft squeeling sound (2 tenth of a second) and then the car retries to connect to the phone again.
It's strange how it just suddenly happen. My ' USB mass storage' is switched on which allows the car to read from the phone's media card. I have cleared / formatted the USB card and put the music back onto the media card but the problem still arises. In my opinion it has to be the car electronics system that's causing the issue...unless someone can tell me otherwise.
Any help?
Have you tried to connect the phone using the Mass Storage to a computer and to access the media files using the computer.
Also I would be trying another SD card in the phone just to see if it is not the SD card that is begining to be defect in some part of it
Using the Playbook and the Z10 and the Z30 and loving them
Martin

USB Mass Storage function Z10

Hi guys.
I use my Z10 as a USB drive to play music from my car stereo & others.
To do thay i go to:
1. Configuration
2. Storage & Access
3. Media Card Details --> Turn on USB mass sotrage
However, I have to do this setting every time my phone reboot because my selections is just forgiveen by the configration settings. The problem is that too many days a week i drain my battery so the phone turn off and the USB mass storage functions is disable.
Is there any way to set this setting to ON just one time, and when the phone is restarted it dont go automatically to OFF state?
Thanks in advance!

Hey buddy.
I came across the same query when I first got my Z10. I tried every / any way possible to have it defaulted as "ON" though there isn't.
So for the meantime we will need to do this extra step every time our phones restart (until BB rolls out an update which does otherwise). I'm sure we're not the only ones who have run into this annoying un-user-friendly step.

LG Spectrum - Issue w/ USB Mass Storage funcionality

I just got this phone a few days ago and I am trying to play the music that I have stored on my phones memory card through my car stereo by plugging it in the USB port in my car. When I try to do this, the screen on my phone just flashes back and forth from the charging home screen to the regular home screen and it (my car stereo) says reading error. Prior to getting the LG SPectrum I had an HTC Evo on Sprint and it used to work whenever I plugged my phone into my cars USB port. Is there a setting I need to change in my phone or is this phone just not compatible w/ car stereos? This may be a question that I need to ask my car manufacturer but I figured I would start here for some advice.
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Yes I have tried that but it still gives me the same result. Itis a little disappointing that I can't get it to work like my Evo did. I never had the need for an iPod b/c my phone always did what I needed as far as music goes. So is am is it safe to assume that it won't be possible to play my music on my phone through my car stereo? Any way it could work through bluetooth? I am somewhat disappointed w/ some of the other features of this phone (especially not having a notification light) but I could get past that but not having the ability to have the USB mass storage capability is a huge let down.

Asha 501- usb mass storage connectivity issues.

hey guys, I've just connected my phone to an android tab using usb mode. 1st thing is it didn't detect my phone as mass storage. 2nd thing is after unplugging my phone, all the content in my memory card seems to be scrambled, everything looks in different language/characters. Not sure what to do apart from reformatting the memory card. Any suggestions...
I tried restarting the phone, reinserted the memory card. All info on memory card is scrambled.
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Thanks in advance.

Interestingly this just published today but not familiar with Asha 501 USB connectivity behaviour other than as a Windows USB mass storage device: http://conversations.nokia.com/2013/08/05/nokia-asha-501-how-to-add-music/
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Mass storage issues (does not play in car on home stereo) after upgrading to V4.5

I am having issues with Mass Storage after upgrading my 8130 to V4.5. I can no longe hook the device to my home stereo or car stereo to play music. My computer does read the device. It is not my media card. I still have my old blackberry: the card shows up on both phones and computers. It is not my cables as they work with my old phone. I have also done all the obvious things like pull the battery and play with the media card setting
This guy had the same issue though i never saw resolution:
Any idea is appreciated! After upgrading the device software to version 4.5 earlier this week (BlackBerry 8800 with v4.5.0.69 (platform 2.7.0.72)) as proposed by T-Mobile and RIM Germany something has changed with the behaviour when connecting via USB as a mass storage device:
Using a micro-SD card with 2 GB for some months now as a storage for MP3-Files which can be played with my Blue&Me system in my car. This is some kind of Microsoft Windows mobile platform (Automotive) providing playback of MP3-files etc connected via USB. This was never a problem with the previous software. It behaved as it should. Here is an example of what it previously did (taken from http://supportforums.blackberry.com/rim/board/message?board.id=BlackBerryDesktopSoftware&thread.id=3...):
"On your Blackberry device, you may or may not first see a message about insufficient current. It just means you can't charge your Blackberry with that PC USB port. Hit the escape key once (on your Blackberry device). You will be prompted a question : do you want to activate USB Mass Storage Mode. You can answer YES or NO. Answer YES."
The message about insufficient current is important here because the Blue&Me system does not provide the current as proposed by USB-standards. Anyway after clicking this message/warning away the Blue&Me would recognize the mass storage and start playback.
After upgrading to v4.5 there is no warning about current any more and the mass storage can't be recognized. I've checked both components: The B&M works fine with any other USB-devices connected, and the BB works fine with Windows after connecting via USB (presumably because there is enough current!). All standard settings in Options/Media card for enabling mass storage have been tested but without success.
Hopefully someone whose genius far exceeds mine will help me with this. Thank You.

I have exactly the same issue with my car stereo equiped with USB and my 8130 device. OS 4.3 works fine (and displays the "insuficcient current" message) and after upgrading to 4.5 mass storage mode not works anymore. And of course it works with regular desktop/notebook computers. I've made many experiments with different storage cards (now I use SDHC 8G from SanDisk). The card works fine if I attach it through card reader in my car, it even see multiple drives which cardreader creates.
Even more I wrote the small blackberry application in java (i'am professional programmer) and ordered BB keys for $20 to deploy it to device. The program uses the RIM api call Device.requestStorageMode() which in my opinion should turn on storage mode of device. But the result was the same - car audio don't see the mass storage with OS 4.5.
Interesting fact that in OS 4.3 the message about "insufficient current" appears BUT the device CHARGES via this USB without a problem. The same case with OS 4.5 - charging device is possible.
Also, I can't switch to OS 4.3 because it have the serious problem with bluethooth connections - it suddenly lost my handsfree link and its very bad if I get incomming call during driving and my handsfree not work.
Forgot to mention - now I have the OS 4.5.0.127
Michael.
Message Edited by djm132 on 04-09-2009 01:01 PM

Using Blackberry as a Mass Storage Device is not working at all. Please advise

It does not show up in My computer.It shows up in the device managers under Universal Serial Bus Controllers as
Blackberry Smartphone I would like to be able to have access to my media card without having to use my storage card reader.I went to computer management to see if it is a drive mapping issue, but it does not even show up there so there is no letter to assign.
I have made sure that The media card is formatted.
I have a Blackberry 8310
v4.5.0.81
Media Support is set to ON
Mass Storage Mode is ON
and Auto Enable Mass Storage Mode When Connected is set to YES
It is a 4GB sandisk micro sd
The bberry is not locked.
Encryption mode is not enabled.
I do not have Acronis installed or an Iso mounters to cause any conflicts.
I am not using any network drivers.
Nothing else in plugged into any of the other ports
There are only two on my laptop and I have tried both usb ports.
It is plugged directly to a usb port and not into a hub.
My Computer's OS is XP Pro SP3
Also to reiterate, I am able to take the card out of the bberry and read it no problem through a card reader, but
that is annoying since you are supposed to be able to use see the blackberry as a mass storage device through
explorer.
And just recently as a test,I tried plugging in another blackberry, a 8800 and that one popped up no problem as a removable device in my computer. What I do not get is why Roxio Media Manager can see the 8310 and copy files over and the device manager has it listed as a smart phone under the Universal Serial Bus Controllers list. This is bizarre.
Message Edited by rllngriver on 11-19-2008 09:28 PM

Hi and welcome to the forums!
GREAT FIRST POST!! Very clear and specific. You don't know how rare that is
Is the laptop in a docking bay?
Content "encryption" meaning Content protection is turned off, right?
Are you able to backup and sync with the Desktop software?
Do you have the correct folders on the card?
Blackberry, music, ringtones, pictures, videos, voice notes?
(blackberry has to be first).
Last one, how did you format the card?
Thanks
Update device drivers manually:
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB13336&sliceId=SAL_Pub...
Message Edited by Bifocals on 11-19-2008 08:36 PM
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Are there any drivers available to use USB mass storage on Windows 98?

I have a fairly expensive piece of equipment that still operates on windows '98. It uses specifically created files to complete jobs that must be loaded onto the computer. I would like to be able to send new job files out to the machine's operator in the field via e-mail so they can download them onto the computer from the Blackberry using the mass storage mode (I have other machines operating on windows 2000 that I am currently doing this with). The machine currently is using a USB operated card reader and we have to physically move the files from the office computer to the field computer and it is often more than 60 miles away. Being able to use the Blackberry would be an incredible time and fuel saver. Upgrading the operating system to 2000 is not an option on this piece of equipment.
Any help on where to find a driver for windows 98? I have searched all over the net to no avail....

Hi Plowboy and welcome to the BlackBerry Support Community Forums!
Unfortunately RIM does not have any drivers supported by Windows 98.
Thanks.
-CptS
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Access USB mass storage dev on Netra 20

HI all,
We just got a Netra20 server for our lab and noticed the USB support it provides. I plugged a 128 Mb USB JumpDrive but have been unable to access it. I found some docs in docs.sun.com related to the topic where it instructs to do an eject -n (to see the device-alias available) however all I see from the output is Floppy and CDROM aliases, no generic usb alias. Also tried killing and restarting "vold" but no use.
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specification.
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How to use cRIO USB mass storage?

Hi,
I am using the NI9215 as an analog input port and want to write the data into an external USB mass storage which is connected in the
cRIo-9012 USB port. I do not have any idea how to write the data into USB mass storage, does anyone can give me some help?

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Message Edited by CharlesC on 02-22-2007 12:12 PM

Usb mass storage driver is giving '!' mark

After working continuously for a long period my system becomes unable to recognize pendrive. At that time USB mass storage driver in driver manager gives '!' sign. The problem disappears once i restart the computer. My notebook model is pavillion g6 & its only 4 moths old.
Please Help me out of this. I need support badly...
Dibyojyoti Koleh
This question was solved.
View Solution.

Hi Dibyo,
Welcome to the HP Forums! I saw your post about the USB issues and I will be happy to help. How long is a long period of time? I am going to need your product number because there are several models in the Pavilion g6 series. What operating system are you running?
Find your product number on a notebook:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c00033108
Finding your OS:
http://windows.microsoft.com/en-CA/windows/which-operating-system
Thank you,
Please click “Accept as Solution ” if you feel my post solved your issue.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Thank you,
BHK6
I work on behalf of HP

Ovi suite messed my computer and usb mass storage ...

I had lots of problems with my C6 and had to backup it with Ovi suite before sending to nokia service.
Now I have uninstalled Ovi suite and can't connect my phone anymore as a usb mass storage drive. I also found out that while installing Ovi suite, it wasn't the only nokia program that got installed to my hard drive.
How I can not connect my phone again as a mass storage?
Win xp, sp3
And I also WANT EVERY NOKIA APP OFF MY COMPUTER. Why this ain't happening while uninstalling ovi suite (which was the only app that I wanted to install)???

Hi,
I guess the installation of Ovi Suite is corrupted, please follow the steps provided below to assist you in this regard
Step 1
- Go to Add/remove Control Panel
- Click Ovi Suite
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Once repair is completed then please restart computer and check.
If Step 1 didnt work, then try the below step
Step2
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Also uninstall the following f
- Nokia Connectivity Cable Driver
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Then right click my computer, click manage.
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Then reinstall windows Installer from the link provided below
For Windows 7 & Vista
http://msdn.microsoft.com/en-us/library/cc185688(v=vs.85).aspx
For Windows XP
http://www.microsoft.com/downloads/en/details.aspx?FamilyID=5a58b56f-60b6-4412-95b9-54d056d6f9f4&dis...
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Hopefully this helps
Cheers
Show appreciation by clicking the kudos star :-), or gesture by typing thanks

Z87-G45 USB Mass Storage & other devices not working (except keyboard/mouse)

My Z87-G45 died on me last month in warranty so I received a replacement one.
Unfortunatly I'm experiencing mayor USB issues.
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Kind regards
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Quote from: frederick.dhont on Today at 02:43:46
All drivers are already all up-to-date
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have you done >>Clear CMOS Guide<< with power cord removed?
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KDE 4.2 and USB Mass Storage , does not write data until unmounted

Hi,
I have a Nokia phone that I connect for USB mass storage, and KDE 4.2.2 does not seem to write the data to the device until I unmount.
Is there a way to force the write so it happens right away? It's annoying because I can't see any progress when it copies the data at unmount.
Later,
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That's kinda the way linux does things, not specifically a KDE issue. It's so that the system only has to write out to the media only once, even if you separately add/delete/move 50 different files.
I think you can run 'sync' and that will flush all the file system buffers to disk.
Last edited by Odysseus (2009-05-01 01:30:59)

Blackberry Z10 USB Mass Storage issues

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