Blackberry z10 wont work in 3g !!!

my blackberry z10 was working in 3g well but now when i make a new softwear it wont work in 3g , just work in 2g only , i changed the soft and the sim , but dosent work >>> any help plz

bambenooooo wrote:
my blackberry z10 was working in 3g well but now when i make a new softwear it wont work in 3g , just work in 2g only , i changed the soft and the sim , but dosent work >>> any help plz
Check your Settings > Networks and Connections > Mobile Network > Network Technology, is yours set to 2g only?
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My blackberry z10 wont install any downloaded apps

My z10 since the latest os upgrade cannot install apps from anywhere even blackberry world I have 10.2.1.3062 os
How can I sort this out

Here's what I would do.
Make a full backup of the device:
http://www.blackberry.com/btsc/KB33526
Then do a Security Wipe on the device:
http://www.blackberry.com/btsc/KB33591
After the device boots back up, but before restoring your backup file, try installing an app and see what happens.
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Blackberry Z10 will work on GPRS?

I'm going to use Z10. For first set-up & registering Blackberry ID, Wi-fi connection sufficient or does it require Blackberry internet service? Also for using apps like facebook, app world, youtube etc., does gprs connection sufficient?
Solved!
Go to Solution.

Hi and Welcome to the Community!
BB10 devices no longer use BIS, so no it is not required. Standard data plans are normally quite adequate to use BB10 devices for all BB-proprietary services, including all that you listed. Your specific situation may vary depending on your specific carrier and their plans, so you really would need to talk to them to be certain.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Blackberry Z10 wont boot

Hi
One of my users brought a defective Z10.
Here is the list of symptoms
unplugged, with battery inserted, holding the power button down 10 seconds: nothing happens
plugged, with battery inserted, holding the power button down 10 seconds: 2 quick red led flashes
plugged, with no battery: led is lit red, but seems to blink very fast each 1/2 seconds, for 5 minutes then the red led goes off
I think it's dead, I'm not an electrician but that Z10 seems to have a short or something
Thanks for any help you could provide
Martin
@martingauvreau

Hi and Welcome to the Community!
Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain directly connected to a known-good wall charger (not PC USB, not a cradle):
With the battery inside, connect your BB to the wall charger
Leave it alone for 2 hours, no matter what the LED or the display does
Remove the battery
Wait 15 minutes
Insert the battery
Wait another 2 hours, no matter what the LED or the display does
This has been known to "kick start" some BBs. If it fails, please try it again but this time increase the wait time in step 4 to 2 hours, and perhaps as long as 4-5 hours.
It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:
Obtain an known good and already fully charged additional battery...use it in your BB and see what happens
Obtain access to a known good and identical BB...use your battery in it and see what happens
The results of this will indicate if it's your BB or your battery that has the problem. Note carefully please that "new" and "know good" are not necessarily the same things. While rare, a "new" battery certainly could be defective. Rather, the simplest (and least costly, btw) method to conduct this test is to find someone with an identical BB who has no issues...trade batteries and see what happens.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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PIN: C0001B7B4 Display/Scan Bar Code
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Why the blackberry desktop wont work on windows8

please can someone please help me

Hi and Welcome to the Community!
There are multiple threads regarding Windows 8 and the Desktop Software...please search and read those to see if your specific issue (whatever it is...you didn't tell us much here) is already addressed and resolved.
Also, refer to the public KB database for potentially useful articles...starting perhaps with this one:
KB32926 Support for BlackBerry Desktop Software on Microsoft Windows 8
If none of that is of use to your situation, then please post back with full details (your exact Windows version, your exact Desktop Software version, exactly what happens, etc. etc. etc.).
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Blackberry apps wont work !!

okay so basically i have the bible app and facebook app.Bought were working GREAT ! until..... out of no were they stoped working it keeps saying "you dont have enough sufficient wireless coverage or your wifi is turned off "
which its not my wifi is turned on and the same goes for facebook my broswer is still working Good?? can anyone help?

Edge is on and it has 5 bars but still no wifi coverage?

Blackberry appworld wont work!

when i try to go on to bb appworld it pops up saying ' blackberry world is having trruble connecting the blackberry world server,
verify your network connections and try again'
PLEASE HELP!!

Did you create a Blackberry ID account? This must be done on the net with a PC. After the account is created you must register the phone to that account.
Sign in, or Create a Blackberry ID Account:
https://blackberryid.blackberry.com/bbid/login/?callbackuri=aHR0cHM6Ly9ibGFja2JlcnJ5aWQuYmxhY2tiZXJy...
Jerry G.

My blackberry messenger wont work

IM trying to add contacts to my bbm it says it pending but the people I've added haven't had the invite and when they add me I don't get the invite from them can someone help me please I have the right version of bbm. I've also got the right pin cause when I plug it into blackberry desktop manager it displayed it please can someone help me as it was a gift and I don't want have to get rid of it.

lizzyxx10 wrote:
IM trying to add contacts to my bbm it says it pending but the people I've added haven't had the invite and when they add me I don't get the invite from them can someone help me please I have the right version of bbm. I've also got the right pin cause when I plug it into blackberry desktop manager it displayed it please can someone help me as it was a gift and I don't want have to get rid of it.
Hi and Welcome to the Forums!
To use the proprietary RIM/BB services, you must have an adequate data plan from your carrier. The carriers host BIS (BlackBerry Internet Service) for their BB users. Typically, BIS is not available via generic data plans. Many carriers call what is necessary The Blackberry Data Plan. Whatever they call it, it is the carrier who delivers BIS to their BB users -- contact them for assistance. Once you have a BIS-capable data plan on your BB (at whatever fees your carrier will charge, btw), you should then have access to the enhanced services.
http://www.blackberryfaq.com/index.php/What_do_I_need_a_Data_Plan_for%3F
On the other hand, if you think that you already have the proper data plan, then I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB):
1) Register HRT
KB00510 How to register a BlackBerry smartphone with the wireless network
2) Resend Service Books
KB02830 Send the service books for the BlackBerry Internet Service
3) Batt Pull Reboot
Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Hopefully that will get things going again for you! If not, then you should contact your carrier for formal support.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
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Blackberry Z10 wont turn on

Hi,
I upgraded today and asked my service provider to transfer my data to the new phone, in that time my blackberry went of and now it doesn't want to restart, not even on blackberry link, it doesn't even give me a red light if I try to push the start button, what should I do as all my personal data is still on the blackberry and dont want to lose my info.

Plug it into a wall charger for a couple hours.
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2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!

My Blackberry Z10 wont open after heating up

Hi Please Help me. I charge my battery for almost an hour and i saw the screen with battery charging icon that look like this. I notice that my battery was freaking hot, so i decided to unpluged it. After i unpluged it i was trying to open it but the screen is still black and it keeps on heating up. So i decided to remove the battery for a while. After 15 minutes i put in the battery but it wont open and i notice that the + and - (not the battery but in the phone) keeps on heating after 10 secs of putting the battery. Please help me.

My world will not load, I've tried re booting and done a security swipe and still won't open. Any ideas welcome as I have no apps at the moment

Blackberry z10 & z30 text and call issues

Recently my blackberry z10 wont tell me I have a text and if I do see a text I cant open it. Also says call service provider when im trying to make calls. .the text issue sometimes I get atext and sometimes I dont. Sometimes I can open and sometimes not. Our z30 is same issue w text . Also z30 wont let me delete anything in hub. Emails ,texts etc. When I delete it does nothing . The text issue is bad. Started 24 hours ago on z30 and a few days ago on z10. Tmobile and simple mobile networks. We are experienced bb users. Anyone know what is going on. We rebooted and same issues. Thanks

Thank you for your update.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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Microsoft Exchange ActiveSync not working in Mobile Network – Blackberry Z10

Microsoft Exchange ActiveSync not working in Mobile Network – Blackberry Z10
I have set-up office email account in Microsoft Exchange ActiveSync this work only over office Wi-Fi not working outside of office Wi-Fi range. When I back to office all new e-mail loaded automatically. I have no problem with yahoo email setup in the same Z10 hand set work in both Wi-Fi and Mobile network. I have data plan with my carrier. Both emails were working in my previous Blackberry hand set Bold 9900. But with this New Z10 this become a problem
What could a the problem and I need help please

The URL you provided https://... does require SSL as it has a "s".
Have you tested the server OMA setup with a notebook or desktop (https://webmail.domain.com/OMA)?
You should receive a login prompt for username & password following by an Inbox listing of messages.
We used this step to verify server setup before configuring an iPhone. Lastly, we made certain that connectivity would work from outside or within our company by doing the following:
1) created A record for webmail.domain.com to a public IP that route through the firewall on 443 to the Exchange server's private IP - this handles external traffice
2) added an internal DNS record for webmail.domain.com to the private IP of the Exchange server.
This ensures that webmail.domain.com sync's to exchange from outside or from within the Enterprise.

Since updating blackberry app world facebook app wont work

since i updated my blackberry app world my facebook app wont work? any ideas why?

Since updating AppWorld has nothing to do with the Facebook app there is no way to know why your Facebook app won't work. Did you update anything else after updating Appworld? Do you have a BB data plan on your account? This isn't always necessary any more but either wifi or some type of data plan is required for the apps to work..
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
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Blackberry Z10 Email Wont Send Properly

So, before postig this I contacted my ISP (Rogers), my websites hosting company and Blackberry and nobody can figure out what the problem is.
I have my email address setup through my domains hosting company. [email protected] I've never had a problem setting up emails on a Blackberry using BIS but am having one now (and I've set up my email on iPad, Playbook, Outlook, etc. and never had this problem).
On the Z10, I set up my email using the proper IMAP settings (verified with hosting company) and I can receive emails perfectly but when I send an email it shows that it sent and IMAP moves the email to the proper folder on my server (sent folder), but the emails do not actually get sent.
I've sent emails to five or six different email addresses and nothing seems to work. Does anyone know what I'm doing wrong here?
Rogers said it was a settings issue and to contact hosting company, I did that. Hosting company told me it may be a Blackberry settings problem, I called Blackberry who put me back to Rogers who are saying it's not a problem on their end.

If you're using a straight SMTP connection to send (rather than IMAP or Microsoft Exchange ActiveSync), this is a known issue with some versions of Z10 firmware.
Please see the following:
http://supportforums.blackberry.com/t5/BlackBerry-Z10/SMTP-API-faulty-on-BB-Z10/m-p/2231991#M10389
http://supportforums.blackberry.com/t5/BlackBerry-Z10/Z10-encoding-issue-in-outgoing-email/m-p/22321...
http://forums.crackberry.com/blackberry-z10-f254/heads-up-email-bug-recent-z10-os-versions-779341/

BlackBerry Z10 camera not working....

Hi, I just bought a new BlackBerry Z10 mobile 2 months back,.. but suddenly the camera stopped working.... When ever i open the camera, there's a message displayed as " The Camera can't be started ". Can some one help me out of this...

Sorry it's against the forum guidelines, it's pretty clear if you search the forums from the site I mentioned.
Previous attempts to do so have quickly been removed.
I will mention that it possibly invalidates your warranty doing this and definitely does if you install a leaked OS in its entirety.
If you've been helped click on , if you've been saved buy the app.
Developer of stokLocker, Sympatico and Super Sentences.

Blackberry z10 wont work in 3g !!!

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