BlackBerry Z30 cloud not working

The cloud creates duplicate contacts. How do I get backup assistant back in BlackBerry Z30?

they do not care my friend

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My blackberry world is not working

my blackberry world is not working whenever i try to go on it it says 'the data service is not operational' i dont know what to do?

Hi and Welcome to the Community!
With a strong carrier network signal (e.g., not merely WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
KB00510 How to register a BlackBerry smartphone with the wireless network
Please wait for one "registration" message to arrive to your Messages app
2) Resend Service Books (pre-BB10 devices only)
KB02830 Send the service books for the BlackBerry Internet Service
Please wait for "Activation" Messages, one per already configured email account, to arrive in your Messages. If you have no already configured email accounts, please wait 1 hour.
3) Reboot
With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes.
See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Hopefully that will get things going again for you! If not, then you should contact your mobile service provider for formal support and to ensure that you are subscribed (from them) to an adequate data plan to enable this service.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
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PIN: C0001B7B4 Display/Scan Bar Code
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My blackberry ID is not working !!!

hello world. first of all im sorry for my bad english, second i have formated my blackberry and i did a coby with blackberry desktop software but when i try to sgin in it says the password is wrong. and when i try to reset a new password the Verification Code is always wrong when im sure its right !!
also the Password Recovery Answer is not working with me i've tried for 3 days
i've tried using my blackberry, my galaxy, and my laaptop. i have the same problem on them all
what to do? i need my account back cause i have lots of contacts and friends
please help me i cant sign in, i cant reset a new password, i cant reset my account, and i cant even delete it to make a new one with the same email
help me !!!

Hi and Welcome to the Community!
Please see this "sticky" post for helpful information concerning your BBID situation:
http://supportforums.blackberry.com/t5/BlackBerry-World/How-to-regain-access-to-your-BBID/td-p/25467...
Hopefully, this information will be of use to you. Please note that discussions here in this forum are with other users...not with BB representatives. Hence, no one here can do the things you are asking for...all we can do is guide you to the correct information to hopefully resolve your issue.
Cheers, and Good Luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Backup Assistant and Verizon Cloud not working correctly

I have a Samsung Galaxy SIII. Been using BU Assistant Plus a long time. Recently found out about "Cloud"...downloaded it, installed it, can't load it. Have repeatedly downloaded, installed, tried to load, uninstalled, reinstall.... I've about had it. Neither Back Up Assistance Plus, or Cloud are working properly. Cloud - not at all. I click the icon, the red screen appears with a gray radio button that says, "Get Started". I press it, then after 5 seconds the screen goes black, a dialog box appears saying that the app has been stopped, do I want to send an error report, which I do send... Anyone have a clue? Same happens on my son's Stratosphere 2 and husband's Lucid... Please advise! Thx
Message was edited by: Admin Moderator

I am having exactly the same problem~ SO, so frustrating, as I do all my updating on my phone, not the cloud or my desktop computer!! And, likewise I called about hte issue and got the same advice as Spikey and did the same thing with the same shocking results (deleting all contacts on my phone). They told me to go into Settings, "backup assistant Plus" and make sure the "sync contacts" button is turned off first, then go log into my account online, delete all the contacts there, then come back to phone and choose the "backup now" button at the bottom of the "backup assistant plus" screen under settings. I did all this, and while there LITERALLY saw the box for "sync contacts" check itself back on and start sycing with the cloud, where I had just deleted all my contacts with the intent of uploading all the current, newly update info from my phone onto the cloud~ Instead all this automatic stuff started happening and the cloud started syncing my contacts to my phone, which is to say, it deleted all my contacts because the account online had just been cleared out~ I was so bummed, can't even tell you how long it took to update everything to current manually over a couple weeks on my phone and it was all gone~ Turns out I went into the trash online and was able to undelete all my deleted contacts from the online verizon account, (mind you, these were the out-of-date ones I was trying to replace with my current phone ones), and then the cloud automatically synced all these old contacts onto my phone again. So not only did I not get to send the new ones to the cloud, but the cloud sent back all the old ones replacing the work I had done.
I'm not at all convinced that they understand at verizon how to get around this. I would be really glad if anyone else has and could pipe in here. It's a real problem.

Blackberry Curve 8520 not working correctly

My Blackberry Curve 8520 is not working correctly. It has worked on and off for about 2 days now.
The first thing to stop was the media files - at first it said the SD card was inserted, but couldn't find any files. I've tried repairing the card. Then it is said there was no card inserted. Have taken out and re-entered the card, and formatted it. It now says there is no card inserted again.
Also, Whatsapp and BBM are not working. I can open them, and can type a message, and press send, but no message actually sends.
Plus the screen keeps freezing, will only work again through a battery pull.
I've had the phone for about 3 months.
Please help!

Hello Sarahhelen,
I would suggest backing up and doing a clean reload of the BlackBerry® device software as shown here: http://btsc.webapps.blackberry.com/btsc/KB11320. Please test before restoring any data to the device.
If this resolves the issue do a selective restore of essential data (Address Book, Calendar, Task, Memos, BBM contacts etc.)
How to use BlackBerry® Desktop Software to restore data to a BlackBerry® smartphone from a backup file
http://btsc.webapps.blackberry.com/btsc/KB10339.
If the issue still persists after the reload, further investigation might be required. To help further diagnose the cause, contact your wireless service provider or BlackBerry® Technical Support Services for further review and support.
Thank you.
-HB
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

My blackberry z30 does not turn on with red light flashing

hi i have a blackberry z30 , after charging my blackberry z30 it does not turn on and show me a red light blinking 5 times...what i should do? please help.

Hi and Welcome to the Community!
Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain directly connected to a known-good wall charger (not PC USB, not a cradle):Connect your BB to the wall chargerLeave it alone for 2 hours, no matter what the LED or the display doesHold the up/down volume keys until the device is fully powered offWait 15 minutesPower up normallyWait another 2 hours, no matter what the LED or the display doesThis has been known to "kick start" some BBs. If it fails, then please try again but increase the step 4 wait time to 2 hours, and perhaps as long as 4-5 hours. If it fails to help, then your next step is in-person evaluation by a qualified technician. If you remain in warranty, seek support under those terms. If you have no warranty, then seek out a local (to you) shop with a qualified technician and have them provide you with a proper evaluation and estimate.
Good luck and let us know!

Flash Animated label cloud not working

Hai, i added this blogger cloud to ma blog
Blogger Tutorial that works through flash and works fine in my homepage but later on when the label is clicked the animated flash cloud does not work, what would be the reason, please someone help me.

onClick="document.frm1.newspaper.disabled=false"
It looks like you are using javascript. Flash forms use actionscript. It is a totally different beast.
UPDATE:
Never mind. My previous suggestion will not work because the radio fields have the same name. I am sure there are better ways.
But you could call a function onClick. One that changes the state of the select lists..
    <cfformitem type="script">
        function setListState() {
            newspaper.enabled = (lead.selectedData == 1);
            JCenter.enabled = (lead.selectedData == 2);
    </cfformitem>
   <cfinput type="radio" name="lead" label="Newspaper" value="1" onClick="setListState()">
   <cfinput type="radio" name="lead" label="Job Center" value="2" onClick="setListState()">
Message was edited by: -==cfSearching==-

Cloud not working

Set up a cloud membership, downloaded PS and Illy - worked fine . Clicked older version and the new version opened as if by magic. However, today .. different story , clicked on the Illustrator app, nothing happens.
Yes connected to the internet -
Clicked on the old icon from previously installed by disc adobe creative suite and the old version 5 appears - i can run 4 too , but no new version 6 .
Nothing happens ...

I am running windows 7 - on a quatro nvidia processor - With enough RAM and tech to run a powerstation.
I shouldnt really need to supply or describe anything - adobe has all my information and more. It can see what machine i am using, what its name is, what adobe software I have, when I ran it i, when i installed it, what its specs are and whether i've had several coffees this morning.
I've spent two hours on chat and have been passed on to someone else twice - with no solution - Having to repeat the issue ( even though it was written down in chat ) finally was given a phone number. Called , couldnt understand much of what was being said- nothing amazing, just "have you downloaded the application ?" And "its not working is that correct?" and "you tried PS and Illustrator which you've downloaded?" And "they worked yesterday ? "
Yes yes yes/
no solution all - Next step I recieved a random email telling me how to download the application manager as my support. That's it .. thats the support. great -
I joined the creative cloud - last night the application worked well. Even when I clicked on an older version ( which had been downloaded via disc from adobe) - the app knew and launched the new version 6 , all was well.
But today , i opened the application manager , it said i had updates for camera raw - i accepted those clicked the illustrator app and nothing happens - no warning , no error, just nothing . If i press the old version ( which is on my hard drive) it opens that older version , not the new cloud version ( as it did yesterday )
So yeah... work to be done but its not getting done .. great workflow.

Verizon Cloud not working

My verizon cloud hasn't worked for months. It used to work fine but stopped connecting. When I try to use on my iphone it just spins and never opens. My wife and I both have iphone 5's and it used to work fine. I thought about doing a reinstall but it stated that I would lose my backed up data.
one of the reasons we got Verizon was the backup and now it is not working at all!!! When is this going to be resolved !!!!

Thanks for the additional information Jimmy.avit! Having a backup copy of your data and precious moments is top priority! Please backup to iCloud www.apple.com/support/icloud to ensure that you have a safe backup of everything, then delete the Verizon Cloud, power off/on, and install the Verizon Cloud again. Test and keep us posted.
AntonioC_VZW Follow us on Twitter at www.twitter.com/VZWSupport

Adobe Cloud not working

Hello, an hour ago my adobe cloud stopped working.
Whenever i try to use a program it asks me sign in. I enter my info but they it load for 15-20 minutes without anything to happen. When try to open the Creative Cloud Manager it shows black window and no option to even log in
Tried re-installing but didn't help

Hi AgriLamp,
Which OS are you using?
Regards,
Romit Sinha

Documents in the Cloud not working (impossible!)

I am encountering the most strange difficulty with iCloud, particularly Documents in the Cloud and the syncing of Numbers and Pages documents between iPad and iPhone. I do not use Keynote.
I will try and describe the problem in as much detail as possible and explain everything I have tried to do.
My goal is for documents I create on iPad to sync to iPhone, and vice versa, with changes appearing on both, and on iCloud.com. To clarify I'm not involving the Mac in anyway, I am aware this is a current limitation of Documents in the Cloud. Unless I'm missing something, what I want to do is what is advertised.
- I am running the latest version of iOS on both iPad and iPhone.
- I have the latest versions of Keynote and Pages on both.
- I am logged in to iCloud on both iPad and iPhone with the same account
- iCloud is working fine for all other purposes (Bookmark sync, PhotoStream etc)
- Documents and Data is switched on, as is the option for Using Cellular Data
- Use iCloud is set to ON under Pages and Keynote preferences
- The arrow indicating a cloud document is on every document on both iPad and iPhone's icon, in the top right of each icon
- In iCloud -> Storage & Backup -> Manage Storage -> Documents & Data -> Numbers it displays all the expected documents.
The current behaviour appears to be that I create a document on either device, and the document is PARTIALLY uploaded to iCloud. That is, it appears on iCloud.com under iWork, but when I click on any file it either says "Upload failed" or "Waiting" for each file.
If I try and delete a document on iWork.com, it crashes the web app and does not delete the documents.
Things I have tried to resolve:
- Uninstalling and reinstalling Numbers and Pages on both devices
- Soft resetting both devices
- Disabling and re enabling Documents in the Cloud on both devices
- Disabling and re enabling iCloud toggle in the individual app preferences on both devices
- Deleting and readding iCloud account on both devices
- A full restore then restoring from iCloud backup on both devices (yes, I actually did that)
- A combination of the above in various sequence orders, none of which made any difference
More information... one solution on the web pointed to the problem involving a duplicate account which could be deleted from the Mail settings, however I only have one configured account - my iCloud account. Just in case it matters, my iCloud email is an @mac.com address.
I think I have covered everything. Any help would be appreciated since Apple themselves seemed pretty stumped on the phone, suggesting another restore, or setting the phone and iPad up as brand new devices. I'd really rather not until I've exhausted every possible outcome.
Any help massively appreciated!!!

I don't see it mentioned above, but when you remove the apps from your devices, have you been to system preferences > iCloud and checked that all your pages and numbers documents have been deleted from your storage, deleting them if necessary.
Also when you add things back, avoid adding documents with the same names as those you have been having problems with.

BlackBerry Messenger is not working with the WiFi

Hi,
I'm living in France and i'm now in an other country for holidays and i would like to connect to BBM with just the WiFi but my WiFi logo is in grey so i can go on internet but not on BBM . I've call my operator and they told me that there were a manipulation to do with the BlackBerry who is on the BlackBerry Assistance but i don't find it. Someone could tell me how to talk to my friends with BBM with just the WiFi please ?
Thanks.
Grégoire Montana.
PS : Sorry for my english mistakes, i'm French.

Sorry ankush8 but that's not true. All the BB services can work over wifi as long as the carrier allows you to do so. of course, you have to have a BB data package.

Blackberry Desktop Software Not Working Error Message

Hi All
I have been having issues in getting my blakcberry desktop software for PC to open. I have uninstalled and reinstalled fully several times, and each time when i try and open the application (v7.01), it brings up a message saying 'Blakcberry Desktop Software has stopped working, a problem caused the program to stop working correctly, please close the program'.
I have de-activated the windows checking for solutions to never, as i read this in another post, but that still doesnt solve it.
I have windows 7 professional 64 bit on my laptop. Would appreciate a response on this, as i have to change my phone, and therefore need to sync etc asap.
Regards

Hi and Welcome to the Community!
I suggest this thread:
http://supportforums.blackberry.com/t5/Desktop-Software-for-PC/Cleanly-quot-Starting-Over-quot-with-...
It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Creative cloud not work !!! error code : download failure.....I'm paying your site but can not find the answer to my problem

download failure

There are few steps that I could suggest that might be resolve the conflict for you, Please follow the below mentioned steps and do let us know if this worked or not.
1) I can see that Time Machine is active in the background. Can you please open the Preferences for Time machine and disable TIme machine and try again.
2) If the step 1 doesn't work, please try a different network and check again.
3) If none of the options above works, please navigate to Utilities> Adobe Application manager and make sure that we have full READ & WRITE permission on this folder and Utilities> Adobe Creative Cloud folder.
Also, navigate to /LIBRARY/APPLICATION SUPPORT/ADOBE and give the READ&WRITE permission to the all the user accounts.
4) Post this, try again.
Do let us know if this worked for you or not.

Blackberry Desktop Software Not Working on Windows 7

Dear Fellows,
Downloaded and installed Blackberry Desktop Software without any error, but when you click to start the program it says "Blackberry Desktop Software has stopped working" following are the lines shows in detailed information:
"Description:
Stopped working
Problem signature:
Problem Event Name:   CLR20r3
Problem Signature 01:   rim.desktop.exe
Problem Signature 02:   6.0.1.18
Problem Signature 03:   4cfdab9c
Problem Signature 04:   Microsoft.Practices.Composite
Problem Signature 05:   2.0.1.0
Problem Signature 06:   4cfdaa3a
Problem Signature 07:   12b
Problem Signature 08:   50
Problem Signature 09:   SCLHIAANMQHKF4ZDFPVVWEJKPHNM1ZUJ
OS Version:   6.1.7600.2.0.0.256.1
Locale ID:   1033
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt"
and here is the error window image
Any help will be highly appreciated.
Thank,
Patni

Hi and Welcome to the Community!
I suggest this thread:
http://supportforums.blackberry.com/t5/Desktop-Software-for-PC/Cleanly-quot-Starting-Over-quot-with-...
It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code

BlackBerry Z30 cloud not working

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