Blackberry z30 - not showing the mobile when connected with blackberry link

sir ,
 first when i bought the mobile  z30 - my mobile was is good conditon ... suddenly today (15-1-2015) i couldnt type in my device password, mobile got struck ,then i connected my mobile with balckberry link and made a reset ... now the mobile is not upto themak....i dont feel it  works as before. ...now am connecting it with blackberry link with mobile the link detects my media card in mobile and gets connected  with i tbut it doesnt get connected to the mobile device...
please provide me solution.. so that i could get my mobile to old gud condition
waiting for the reply , thanks in advance,

trishul22g wrote:
sir ,
 first when i bought the mobile  z30 - my mobile was is good conditon ... suddenly today (15-1-2015) i couldnt type in my device password, mobile got struck ,then i connected my mobile with balckberry link and made a reset ... now the mobile is not upto themak....i dont feel it  works as before. ...now am connecting it with blackberry link with mobile the link detects my media card in mobile and gets connected  with i tbut it doesnt get connected to the mobile device...
please provide me solution.. so that i could get my mobile to old gud condition
waiting for the reply , thanks in advance,
Sorry to respond that your post is vague.
Did you do a reset to factory?  It takes a day or a few days for a BB10 device to finish sync'ing and indexing and so forth after a wipe or an OS reinstall or upgrade.   If performance is subpar, give it another day to see if it improves.
On the last, I may not understand.  I believe you are saying you are connecting to the device with Link and the computer mounts  the microSD card as a drive but not the device's onboard memory.  Do you have mass storage mode enabled?   If so, disable mass storage mode and try again.
- Ira

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