Blackberry Z30 Update

In a BlackBerry sub forum? I'm sure whatever the specific reason happens to be, it can be summarized as "I feel ignored or worse".
You know the list of BlackBerry products at the top of the page includes a phone I had 6 years ago but not my Z30.
10.2.1 has been officially released for over a month and available widely on other carriers. If I want it on V I still need to sideload it.
Of all the threads on the blackberry forum the only responses from V 'customer service' are in the 'I quit' threads.
For what I pay for service, I expect way more. I mean just aspire to average customer care and I wouldn't be writing this. As it stands V has until my contract is up to start working with BlackBerry customers or I'll take my awesome phone and bail.

I have been given numerous excesses for why the mother ship hasn't approved the update, issue with 4G, phone shuts of for no reason and we (Verizon) just aren't sure the software is stable enough for our customer base.
How arrogant can you get? This company has no clue what an exceptional phone they have in the Z30, if they did more of their sales people would be selling them. I can't believe this is the best we can get from them for service>

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I have received notice for Blackberry Z30 update 10.2.1.2991 and cannot locate any detials about this update. Anyone have a quick link to details?

Wanted to see what fixes or additions before updating.

Software updates are always exciting to experience FB2701. May I ask how did you receive the communication for this new update? The link for the available info on the blackberry update can be found in the link below.
http://www.verizonwireless.com/support/system_update/blackberryz30.html
Thank you...
ArnettH_VZW
Follow us on Twitter @VZWSupport

Blackberry Z30 OS 10.3.2 Update Availability

When shall the Blackberry Z30 update (OS 10.3.2) be available for download?

mumofestusk wrote:
I have been trying the same, but all i get is "You have the latest software"Which means that whoever is controlling the offers to you has not offered to you any update. Your choice is to wait until that changes, or use unofficial methods to bypass those controls and install your OS of choice:http://supportforums.blackberry.com/t5/BlackBerry-10-OS-Device-Software/Upgrading-OS10-devices-using-Autoloader/td-p/2466747#nobannerhttp://forums.crackberry.com/bb10-leaked-beta-os-f395/bb10-os-archive-943672/Good luck!

10.2.1 Official Update for the BlackBerry z30

Hello, First off...I have a BlackBerry z30 which I had to purchase unlocked to run on the T-Mobile netwrk because I really wanted the z30 and T-Mobile is not carrying the z30 online or in retail stoes. Now I am running the 10.2.1.1055 leak and it runs decent but I know at some time T-Mobile will release the OTA official release of 10.2.1 for the z10, but since they do not carry or support the z30, what would be my options for installing the official 10.2.1 version on my phone. I do want to at some point run the official stable version of 10,2.1 on my phone. Any suggestions would be greatly appreciated.

The manual autoloader method I mentioned a couple posts above...
Upgrading OS10 devices using Autoloader
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Unable to update my BlackBerry Z30 to 10.3.1 in Pakistan

Hi there. I have been using the BlackBerry Z30 smartphone for almost a year now. I purchased this phone unlocked and carrier-free, but not from ShopBlackBerry, but rather a local online retailer selling brand new unlocked smartphones. I am on Telenor Pakistan network and have been using it for more than five years now (previously also on BlackBerry devices such as Bold 9000 and Torch 9810). As we all know that the BlackBerry 10.3.1 OS software updated was rolled out globally almost three days ago, on February 19th. Well, I must ask what may be the possible reason that I have not received this much personally-anticipated update on my device on Telenor Pakistan? I have been eagerly waiting for this update for many months now. I must inform that I only prefer official updates on my phones, and have also solely relied on official OS roll outs. That is the reason why I have never installed any "leaked" versions of the 10.3 or 10.3.1 on my phone in the past. So why am I not able to get this update? I am presently stuck on 10.2.1.3062. Whenever I check the latest update using the "Software Update" option, it keeps saying that I have the latest update. I also have the auto update option turned to on, but still no notification in the BlackBerry Hub prompting me to update my OS to 10.3.1. So very disappointed and unhappy. When I called my carrier, they said that the update is pushed by BlackBerry servers and they are not the one to blame. They said that everthing is green at their end and as soon as BlackBerry themselves push the update, I shall receive it in no time. Can anyone guide me on the reasons for this prolonged delay and when can I expect to receive this coveted update on my Z30? It has been three days and many people around the world are already enjoying this update as of I write this.

Try removing the sim card and rebooting the device and see if you can get the update that way. The OS was rolled out globally but only for the carriers who have released it. Sometimes removing the sim will get you the update. Also, using a sim from someone who did get the update will also get you the update.
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Trying to recover my stolen BlackBerry Z30

My BlackBerry Z30 was recently stolen and it is very important that I recover it.
GPS and BlackBerry Protect were both on before the phone was stolen, however when I try to track it through my computer it gives me a message saying it was last seen at my school 5 days ago and it wouldn't update the phone's location saying it will, as soon as the phone connects to wireless network (which is highly unlikely).
Same problem when I try to use any other feature from BlackBerry Protect.
Can anyone help me find or connect to my phone in anyway even though it's turned off?
Any kind of help is appreciated!
Solved!
Go to Solution.

If the device does not have a active wireless connection you will not be able to use BlackBerry Protect to locate the device.
With that being said, if you haven’t already I would recommend contacting your wireless provider and ensuring service to that device is shut off.
Thanks!
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Transfering music from Iphone to Blackberry z30

Hello , I am loving my Blackberry Z30 especially after the last update. I was able to transfer all my info from my previous Iphone all exept my Music. I used an app called device switch and it worked great. My question is what is the easiest or best way to transfer my music from itunes or can I? Thank you
Solved!
Go to Solution.

Thank you I will go back in and give it a try. Take care.

White BlackBerry Z30? When will it be available?

Just as described in the Subject, when will the "WHITE" BlackBerry Z30 be available in Canada? From BELL, Rogers and/or Telus?
Thank You,

The White Z30 is now available on ShopBlackBerry.com (although I believe shipping only to the USA).
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I am facing "Please re-login to renew your session" error in Blackberry Z30 smartphone

After updating my OS y2 days ago, when I am logging in to Facebook using my Blackberry Z30 smartphone, I am facing "Please re-login to renew your session" error.
Please help me resolve this problem.

Ah, you move too fast and too far with restored your backup. Your phone is now re-syncing with all your programs, apps, contacts etc. That's why it's wonky at the moment. Unistall FB app once again, reboot your phone with battery pull while your phone is on and connected to the wall charger. Leave it for 20 minutes and reinsert the battery. Reinstall FB app again. See if there's difference. If still no luck, since you have data backed up, I'd recommend to wipe your phone. Then try to login FB app again. Do not restore your backup. If still fails, please call your carrier. They might able to help you with reset your sim account.
It's quite weird, never happened with my BB devices. I am thinking it might be related with temporary network problem or temporary app server problem.
There's another Knowledge Based, just for your additional reference. Article ID: KB35532 Troubleshooting Issues with Social Networking On BlackBerry Smartphones
Good luck.
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BlackBerry Z30 - Country selection of BlackBerry Solution License Agreement

Hy everybody!
I just changed my BlackBerry Bold 9700 with the new BlackBerry Z30 and during the start up procedures, from error, I have selected another country than mine for BlackBerry Solution License Agreement.
Do you have any idea on how can I select the correct country and replace the one selected by mistake? The phone is configured so that I could`t find any link in performing such change.
Thank you!

Hi and Welcome to the Community!
There is no setting to change...it is set at the initial configuration. The only way to re-select it is to re-do the initial configuration...and the only way to do that is to WIPE the device and start all over.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
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Acer Iconia A1-830 and Blackberry z30 Hotspot Connection After OS Upgrade To KitKat 4.4.2

Despite receiving an update for OS KitKat 4.4.2 my Blackberry z30 is still unable to connect to my Acer Iconia A1-830 via HOTSPOT or BLUETOOTH TETHERING. Obviously this is a software issue because the original OS Jellybean 4.2.4 was working fine before the upgrade to KitKat 4.4.2. Acer need to provide a fix so that my Acer Iconia A1-830 and my Blackberry z30 can connect via HOTSPOT or BLUETOOTH TETHERING.

Anything happening with this? I have 3 Acer B1-750s, Android 4.4.4 Kernel 3.10.20+Acer Image version: Acer_AV0K0_B1-750_RV03RC02_WW_GEN1Build #: Acer_AV0K0_B1-750_1.012.00_WW_GEN1 Steps to reproduce:1. Turn on the blackberry hotspot2. Enable WiFi on the tablet3. Select the Blackberry hotspot from the list of available networks4. Enter the WPA pass phrase5. Watch as the Acer repeatedlt tries (and fails) to connect. An open unsecured hotspot is not an option, and in any event the blackberry has no option to disable security.The Acer does connect to Android and iPhone Hotspots with no trouble, but I use a Blackberry in my business operations so those devices don't count.Really need this to work or the Acer tablets I purchased have to be returned for something that works with Blackberry Hotspot, by way of investigating this problem I now know Nexus works properly, as does Samsung)

Blackberry Z30 running OS 10.2.1.2102

I recently upgraded the firmware on my Blackberry Z30 phone and have noticed two issues.
Most importantly my some of my contacts have started to disappear.
I suspect it's syncing to my linkedin, Yahoo, Facebook etc and the manually added accounts are getting deleted.
It's very annoying, so how do I stop it happening.
Second issue although minor is under settings>display>select wallpaper no longer works.

Yep, this 10.2.1 is basically what BlackBerry10 devices should have been launched with last January.
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During an update of the applications on the BlackBerry smartphone an error message may be displayed "BlackBerry Desktop Software failed to validate your BlackBerry device update - Aborting install due to validation failure. Some packages contained unsatis

I have reset both my torch and playbook back to original only thing that I kept was my contact. And still problems I am a few min away from leave my loved blackberry and going android !! Or heaven help us Phone
Issues 1) playbook wont connect to desktop manager anymore
2) Play book has 2 calendar icons with two different settings on them ??? I have one that is currently working with my yahoo email and calendar account.
3) my Phone when connected to desk top software shows the calendar as read only
4) Unable to update my phone says During an update of the applications on the BlackBerry® smartphone an error message may be displayed "BlackBerry Desktop Software failed to validate your BlackBerry device update - Aborting install due to validation failure. Some packages contained unsatisfactory dependencies."
I just want my email and Calendars to work I am tried of spending nights trying to get these deices working !!!
someone please help me. !!
I know you are going to ask I have updated everything last time and it is all as update as it can get.
As for now as I wait I am going to wipe my phone again and just set everything up again !! If I have to even my contacts AHHHH Help I am starting to think crazy thoughts

Did you try to eboot the your PC or laptop where your device is connected ?
I experienced this with my windows laptop, after a failed to do an update, I restart the laptop and my Torch, then retried, and it's worked

Blackberry torch 9810 wont start after blackberry protect updated

got alert for blackberry protect update and installed up and went to reboot now . now my blackberry torch 9810 acts like it is restarting and will not come back on. need help asap!!!
Solved!
Go to Solution.

Are you able to restart your device in safe mode as shown in KB17877?
I assume, since it's caught in a reboot cycle, when you connect to the Desktop Software it doesn't take a stable connection to reinstall your software?
If that is case, remove your battery and keep it out when you connect to the Desktop Software. You will get a pop up that the device can't connect and there should be Retry, Update and Cancel buttons. Select Update and you will then be able to reinstall the current device software version.
When the load is progressing, you will see a step that says "Wait for device initialization". At this point, insert the battery and the reload should complete.
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Apps won't install: BlackBerry Desktop Mgr failed to validate your BlackBerry device update

Just tried out the new Desktop Manager for Mac and it seems to blow up when trying to either install or uninstall applications.
I get the following error:
BlackBerry® Desktop Manager failed to validate your BlackBerry® device update.
Validation failed because a module marked for add (net_rim_platform_resource__pt) is not available on local disk
Some users have reported success with uninstalling an app first, but no luck with me.
Anyone have any ideas on this?
Thanks,
Tom

Hi,
I've had the same problem and I have figured it out...for me anyway. Make sure you have the latest version of Blackberry Desktop Manager and obviously the lastest software for BlackBerry Torch also. So, ths is what worked for me...
connect phone to computer and click on Applications (top right)
click "Check for Updates"
click "Show Other Versions" (if there are no updates for phone)
chose "BlackBerry 6.0 6.0.0.246 (Current Version-Reload)
then select
Once this has reloaded and your device is restarted go back to Applications and add/delete (by checking or un-checking) what you want.
*Warning: I had a fair amount of trouble with error messages or something having to be reset, but after going through all the red tape and turning my phone off and on again a couple times it worked!!
Hope this helps or at least gets you started.
~Never missed my iPhone so much~
Geaux Tigers

Blackberry Z30 Update

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