Blackverry Curve 8330 trackball problem *Help*

Hello, I'm having issues with my trackball is there anyway to fix it? Would it be a lot of money to fix this or no?

Hi V1nom
Welcome to BlackBerry Support Community Forums
Please go through this Knowledge Base Article and follow the Suggestion and see if that help in resolving your problem with your trackpad.
KB29640 : Trackpad ,trackball, or keyboard not working on a BlackBerry Smartphone.
So please try it and let us know how it goes.
Prince
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
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Similar Messages

  • Curve 8330 trackball fell off

    My bb curve 8330 trackball fell off, I need to how to use my kepad to highlight and to move up and down and side to sides. Please help

    Did it happen after installing any software, even from the blackberry app world, if so remove that app, also make sure you have enough space free on the device.
    I had this prob, removed the app and all good since then.

  • BlackBerry Curve 8330 Sound Problems...HELP!!!

    Okay I just got my BlackBerry Curve 8330 about 2-3 weeks ago and it's great. But yesterday I noticed that the notification tones for the sound profiles aren't working I've checked them to make sure it's not on mute or turned off, and they weren't. And when I went into the media thing and went to go listen to the ringtones, they wouldn't even play. I don't know what's wrong with it, I've tried looking at the help thing in my BlackBerry, but it doesn't help. Also I don't have internet on my BlackBerry so that can't be a cause. Can anyone please help me and tell me what's going on with my BlackBerry and help me fix it?

    Does it happen 3 times a day?
    I do a pull once a week just for maintenance. Like a PC you can have fragmented memory, temp files, open files from rouge apps, etc and doing a battery pull resets them.
    Click here to Backup the data on your BlackBerry Device! It's important, and FREE!
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  • BB Curve 8330 Trackball issue

    Greetings all - I've been having an issue related to my BB Curve 8330. When I roll the trackball, it works fine when it's moving left to right, right to left and moving up. But, it will not scroll down. I've removed the battery to try and reset it, have also used "dust off" to try and blow out any dirt that may have lodged in the ball. All to no avail...It feels like it's "sticking" when I scroll down. Any thoughts as to what may be wrong and how to resolve the issue? In advance, thanks!

    Hello landmark54,
    The following article may help regarding your trackball:
    http://www.blackberry.com/btsc/KB14168
    If not, you may want to contact your point of sale for options.
    Cheers,
    -FB
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
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  • Need Curve 8330 Back-up Help - USB not functional

    I have a Curve 8330 - O/S v4.5.0.186 (Platform 3.4.0.59).  The USB connection is non-functional.  (I have tried several USB cords and different desktops and know that USB port on my phone is where the malfunction is located.)  I have an urgent need to back-up my contacts and other info (my last back-up is 6 months old).  My carrier suggested using Blackberry Protect, however, I keep getting "Notice: Sorry, your device does not meet the system requirements that are needed to support Blackberry App World."  However, when I try to wirelessly update my phone  it tells me "No Updates Available".
    Any suggestions?????  Thanks.
    Solved!
    Go to Solution.

    11hdcp wrote:
      However, it still requires me to get the App from Blackberry App World...which, I'm unable to download...Lol.
    No it doesn't .
    And besides, nowhere in your earlier post do you say you can't use AppWorld, you said you couldn't download Protect because you are given a message that that appworld won't work on your device, which doesn't make sense to me since you were trying to download Protect.
    Anyway, download it like I said. Just checked, you don't need AppWorld installed.
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  • Computer AND Device manger won't recognize Blackberry Curve 8330. .PLEASE Help

    I have tried so many different things. . I am at the end of my rope.  My computer AND the Device Manager won't recognize my Blackberry Curve 8330 anymore.  It use to but then Sprint had me to do a hard reset and it hasn't done it since.  I am running Vista.  I have downloaded all different versions of the Desktop Manager, Blackberry Drivers etc.  I know that the USB works because it recognizes other devices.  Plus when I plug the blackberry in, the little plug shows up for about five seconds and disappears.  Plus when I unplug it and the blackberry screen is dark, it lights up so something is being recognized somewhere.  This is frustrating because I don't have my contacts backed up and I am trying not to do a hard reset to lose them again.  I have tried this on two different computers running Vista and the other XP.  I get the same result with both.  I don't know what happened to make both stop recognizing my blackberry.  Any assistance would be greatly appreciated. 

    please read this article from the public knowledge base :
    http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB15486
    Top 10 BlackBerry smartphone and BlackBerry Desktop Manager troubleshooting tips
    The search box on top-right of this page is your true friend, and the public Knowledge Base too:

  • Alltel Curve 8330 email problems

    Hello everyone,
    Hopefully somebody can help me with this. My mother has had problems recieving emails on both of her email accounts for the past few days. She can send email out. I've tried pulling the battery a few times and validating the accounts. She has an 8330 running OS 4.5.0.89. Any suggestions? Thanks for the help!

    I see. It would be best to check with them then. Do you know if it was setup with outlook web access credentials? If so then they could look at these articles:
    http://www.blackberry.com/btsc/KB02858
    http://www.blackberry.com/btsc/KB04804
    If someone has been helpful please consider giving them kudos by clicking the star to the left of their post.
    Remember to resolve your thread by clicking Accepted Solution.

  • Curve 8330 Trackball

    My trackball rotates all directions easily; however, the cursor on the screen does not respond readily in left to right motion and not respond at all upward.  I just purchased this unit.  Any suggestions other than taking it to Verizon for repair?  I purchased the unit from a reputable dealer on ebay.

    Hi V1nom
    Welcome to BlackBerry Support Community Forums
    Please go through this Knowledge Base Article and follow the Suggestion and see if that help in resolving your problem with your trackpad.
    KB29640 : Trackpad ,trackball, or keyboard not working on a BlackBerry Smartphone.
    So please try it and let us know how it goes.
    Prince
    Click " Like " if you want to Thank someone.
    If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
    Click " Like " if you want to Thank someone.
    If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

  • Blackberry Curve 8330 Verizon problems/solutions please

    1.  How and why are the voice calls logged in multiple areas?   I want a folder for JUST MY EMAIL PERIOD.  I don't care to see a call log or a listing of calls in my email messages folder!  How do I seperate them?
    2.  Voicemail as a text message?  how to stop that?  I want a different notification sound for voicemail only!  Why havent they figured that out?
    3.  Delay in being able to speak when receiving a call...I can press talk, and I have to listen for the call to connect before I can speak..any ideas how to fix?  anyone having similar problems?
    4.  How organize ringers on the phone in ABC order..It seems my downloaded ringers are all mixed in with the standard ringers?   I've tried to use the blackberry desktop software to organize them as well as the media area options on the phone..and it doesn't seem to organize them...any help would be great..
    Thats all I can think of right now...
    Thanks everyone!
    Ken

    Welcme to the cmmunity supprt frums
    I will try to help on a couple 
    peakcomp wrote:
    1.  How and why are the voice calls logged in multiple areas?   I want a folder for JUST MY EMAIL PERIOD.  I don't care to see a call log or a listing of calls in my email messages folder!  How do I seperate them?
    Go to your message icon>>Press BlackBerry Button>>Press options >> General options > > SMS EMAIL Inboxes > > Separate
    2.  Voicemail as a text message?  how to stop that?  I want a different notification sound for voicemail only!  Why havent they figured that out?
    That shows up as a SMS to alert you that you have a missed voice mail. 
    Nurse-Berry
    Follow NurseBerry08 on Twitter

  • BB Curve 8330 profile problems

    I am new here and BB i am trying to find out why my proiles will not work on loud after i have had it on quiet all day. When i turn it back to loud i get no sound. HELP PLEASE I AM DESPERATE

    Hi,
    In this case i would recommend wiping the BlackBerry smartphone. To do this we would need to back up the BlackBerry smartphone. Please open the BlackBerry Desktop Manager and connect your BlackBerry smartphone. Click on the Backup and Restore button and select Back Up. Please note the location where the backup is being saved as we will need to access it later to restore the BlackBerry smartphone.
    Once backed up please follow the link below to perform a security wipe of your BlackBerry smartphone.
    Link: http://www.blackberry.com/btsc/KB14058
    Test the BlackBerry smartphone and proceed with a selective restore as outlined below.
    Link: http://www.blackberry.com/btsc/KB10339
    Thank you
    -DrP
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.
    Click Solution? for posts that have solved your issue(s)!

  • Curve 8330 Voice dialing and sound problems, Please help!

    I got this black berry curve 8330 from a friend on the weekend to replace my broken Pearl. He said it worked fine but it sometimes had a voice dialing problem. After wiping all the personal data and activating the phone the voice dialing went nuts. Every 6 to 9 sec the voice dialing would activate with no sound. meaning you don't hear the lady voice say, "say a command". After reading many forums posts I download memmax and removed all VAD files. But I will still left with no sound. I went and did a test on the hardware and the speaker and microphone both worked fine. Puzzled I tried playing a ringtone, , it plays maybe the first second of the file and then the sounds goes away but I am able to get it back by press the Speaker/$ key. I then tried making a phone call and the phone was working just fine. About an hour later I tired calling someone and the issue had raisin again. This time I was unable to get the sound back. (I tried resetting many times with no success.) I could still play media files, but was unable to get sound making or receiving calls (this includes the other party not being able to hear me as well.) I tired changing profiles with no success. I then did some more reading and tried updating the OS. Once that was done and voice dialing had been reinstalled and started acting up again. SO I removed it and basically everything happened all over again. So right now I have a phone that I can’t make calls on but I can still text and use the internet. Does anyone know a solution to this problem? Should I try wiping the OS and reinstall or is this phone toast?

    The msi nforce package 2.29 fixes the NVMCP.SYS error and turns it into a very rare system freeze. 8o
    Very rare!
    been waiting almost 9 months for this fix so i could pull the damm soundblaster out! :O

  • Blackberry Curve 8330 (Facebook Push Notificati​on Settings) Please Help

    I have a BB Curve 8330. I received a warranty replacment two days ago. I installed the Facebook application and I am not receiving push notifications to the Facebook App on the Blackberry.
    The thing is, I used to receive push notifications to the FB App on my original 8330 Phone. I looked at all my Settings on Facebook.com, And Installed Facebook App for Blackberry.
    Could anyone please help me out? My Friend has a BOLD and he was receiving notifications instantly to his Facebook App on his BB Bold, while I was not. And we even compared settings and they matched, I am getting e-mail notifications to my account so I am receiving the notifications, just not thru the Facebook App on the phone......what gives?
    I did a Hard reset, and reinstalled my Facebook Application to the phone.
    HELP Please!
    I figured it out. The email address associated with my facebook was not setup on the Blackberry. Facebook e-mails my acocunt then that pushes to the Facebook App on the Phone.
    Message Edited by bbuserct on 07-31-2009 10:30 PM

    I'm having the exact same problem!

  • Problems with BB Media Sync and Curve 8330

    I having problems getting BB Media Sync to work with my curve 8330.  Some background info:
    I am using Windows 7 (I have also tried connecting it on a PC running XP to no avail).
    I have an 8 GB microsd card in my curve.
    BB Desktop software recognizes my BB.
    Windows Explorer does however does not (no removable storage shows up in My Computer (this is true on both my PC running 7 and the one running XP).
    I have already checked that mass storage is enabled.
    The error message that I get is "Your device is not recognized by Blackberry Media Sync...".
    My BB flashes the connecting screen for about a second and then says "Connected to Desktop" when I open BB Media Sync but to no avail.
    I have also already tried formatting the microsd card in the blackberry "Media" menu.
    I have tested to make sure that its not a USB connection problem and that is not the issue.
    I'm at a loss of what else there is to do, can anyone help please?
    Thank you in advance.

    I am having a similar problem with my Curve 8330, though I use a Mac and have tried connecting to a PC to only get the same results.
    I have a 4GB Micro SDHC
    My BB will connect with BB Desktop Manager to sync calendars, contacts, etc. but no media
    Although the computer and the Phone communicate via Desktop Manager, my BB device does not show up in finder
    I get an error message that says mass media storage mode must be activated
    I have activated these features under Options/Media Card: Media Card Support - On; Encryption Mode - None; Mass Storage Mode Support - On; Auto Enable Mass Storage Mode When Connected - Yes
    I have reformatted my Micro SDHC card

  • Problems syncing BB Curve 8330 with Outlook Express

    Just got a new BB Curve 8330 and love the phone, but having problems syncing with Outlook Express 6.0. I am running Desktop Manager 4.5 (started with 4.7 and had same problem) and Windows XP SP3. I need to sync Addresses and Calendar. When I go to configure syncronization and select Calendar and Setup, I never see any option for Outlook Express or Outlook (only see ASCII and Yahoo). When I select Addresses and Setup, I do see and select Outlook Express. However, when I syncronize no addresses are moved across to the Curve.
    Any ideas on how to get the Outlook Express options to appear on Calendar Sync or how to troubleshoot why the Address Syncronization doesn't work (i.e. is there a log file that might have errors I could look up?) If necessary, I also have Outlook 200 on this computer if I have to go that way.
    Thanks in advance for any help!!
    Ron

    Hi LeslielG,
    Welcome to the BlackBerry Support Community.
    Can you please verify that the appointments being deleted during synchronization are still on your BlackBerry® Bold™ 9900 smartphone? If they have been removed due to the Keep Appointments setting, the synchronization will try to remove them from Microsoft® Outlook® as well. This KB article provides more information on this. "Calendar items occurring in the past are being deleted from the calendar application on the computer" http://bbry.lv/KKQSel
    Hope this helps.
    -FS
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.
    Click Solution? for posts that have solved your issue(s)!

  • Camera Problem with Curve 8330

    Hi - I have a Curve 8330 and the camera has recently started acting strange. When I look at the screen to take a picture, the image is "posterized" (ie, it looks like an Andy Warhol poster, with strange colors).
    I can find no setting to fix this...I have also tried both a hard and soft reboot, with no luck.
    When I take a picture while looking at the "posterized" screen image, it does not save it, even though I have plenty of file space left.
    Help! :-)

    I am having the same issue as well (and done the same things), and have not been able to find anything either.  I am not sure if this is now a hardware issue and not a software issue.

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