Blank Album Artwork on ipod 16gb touch

Question

I have a random problem with the artwork for a album not showing on the ipod and the artwork shows in itunes. A black square shows on the ipod. It happens with albums downloaded from the itunes store and imported cd's. It seems to be random, and will change dependent the order of the albums. I tried removing a album from the ipod then adding it back again. The artwork will show then but disapear later. If I import another cd it will show but another album's artwork will go black. Called Apple and they where clueless on the issue and said exchange it for a new one. I think I might be wasting my time. Has anybody else had this problem?????? if so how did or did you resolve this issue

Answer 1

I also had all kinds of weird things going on with my artwork at first. What I did was make sure that each song of an album has the artwork attached. Go to ITUNES and select Album View. Then make sure under View (in the menu bar) that you have the Show Artwork selected. If you do you should be able to see a Now Playing box in the bottom left corner of ITUNES. Now If you go to play a song and the artwork is NOT in the Now Playing box you know you will have problems once you sync to your Ipod Touch.
What I did was note each album on my Ipod Touch, that I knew I had Artwork issues. Then I went to ITUNES and sorted by Album. I made sure I found at least one song on each album that did not appear to have album art on my Ipod with artwork in ITUNES. Then started playing the song in ITUNES just so the Artwork would show up in the now playing box. Then I would right click on the now playing box and select copy. Then finally I would highlight all the songs for the Album in question, and right click on any one of them. Once you do that you will see a Multiple Item Information box with an Artwork box and a small box next to it. Click the small box (this places a check in it) next to the Artwork box and then right click inside the Artwork box and select Paste. NOw all your songs in that album should have the same Artwork.
I found most of my problems were from CD's I ripped to ITUNES from my own collection that I had to manually add the artwork. I didn't know what I was doing and would attach the artwork to only the first song. All the albums I purchased from the Itunes store seemed work just fine.
At any rate, I encourage you to check the songs in Itunes on albums not showing Artwork on your Ipod, and I think you will see you have missing artwork (ie. no artwork showing in the Now Playing box). Once you get your all your artwork squared away in Itunes all you have to do is sync and your Ipod.
I still find missing artwork from time to time and always find that it is because for whatever reason it isn't attached to each song in an album in my ITUNES.
Good luck.