Blank blue screen and then computer crashes.

I'm having a lot of problems with Skype desktop on a Win 7 64 bit machine. It has worked fine on this machine until the past few days.
When I call someone the call connects but i get a blank blue screen and cannot interact with Skype. If I try to access other programmes the computer hangs (the call still continues) and I'm forced to do a hard shutdown.
Also when I go to check the settings it hangs when setting up the web cam.
I've unistalled and reinstalled Skype and the webcam software ensured that I have the latest versions of these and IE.
I have followed the instructions here http://community.skype.com/t5/Windows-desktop-client/Solution-for-empty-blank-login-screen/td-p/1008... and checked that my webcam is operating correctly here http://www.trust.com/en/faq/webcam.
None of this has worked. Any suggestions as to what I should try next.
Solved!
Go to Solution.

Please, run the DirectX diagnostics tool (32-bit version).
Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post.
Be aware that you will have to zip this file before attaching it here.

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