Blank box when opening pdf within a webpage

Question

Often, but not always, but TOO often, when I try to open a pdf document within a webpage, the pdf is shown as blank white and a single blank box pops up.  The only option is to hit OK, which doesn't do anything.  There's no error code or message.  Just a blank box.  It was happening with google chrome so I went to internet explorer and it was okay, but now it does it there too.  It even happens with my stamps.com account which connects to the internet but I would hardly consider it a browser.  I use Windows 7 and Acrobat 9 Pro.  Somebody PLEASE help me!  I've had this problem for weeks... but it's inconsistent - like one time out of twenty there's not a problem at all.  Maybe it's a compatibility issue?  Is there some kind of upgrade that will solve the problem?  Any input is appreciated!

Answer 1

  What version of Acrobat 9?
Or, which "dot version"? Adobe's Acrobat support of Windows 7 begins with dot version 9.2.
(See: http://www.adobe.com/products/acrobat/faq/ )
--| Version 9.3.3
--| Version 9.3.2
--| Version 9.3.1 
--| Version 9.3     
--| Version 9.2      <– – –
--| Version 9.1.3
--| Version 9.1.2
--| Version 9.1.1
--| Version 9.1
--| Version 9.0
(See: http://www.adobe.com/support/downloads/product.jsp?product=1&platform=Windows
for all Acrobat Updates for Windows.)
Be well...