Blank CC desktop app

I want to update LR and can't. When I bring up my Adobe CC desktop app it is blank. I have unnistalled/installed it twice with thte same result.
And yes, I am current with my payments.

See the following discussion:
Blank Screen
https://forums.adobe.com/thread/1249756

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Reminders syncing, but blank on desktop app

I've been using Reminders for over a year now and this is the first problem I've had with it.
Everything was working normally, but one day Reminders on the desktop stopped showing tasks.
It has all of my lists and I can create a new list and it syncs to icloud.com fine, as well as my iphone and ipad. I can even create tasks and they sync as well.
The problem is that as soon as it syncs, the desktop version is blank. It looks like this on the desktop:
And like this on icloud, showing the tasks I created ON THE DESKTOP version:
To troubleshoot, I have tried disabling all devices from icloud, restarting the machines, and then enabling reminders. All appears to be working normally, and Reminders pulls in new lists created elsewhere, but the tasks never show up.
Any help in trying to fix this would be most appreciated as after a week of trying various things, I'm out of ideas and this seems like a fringe bug.
I am quite tech savvy, so if there is some preference or terminal command I could dig into to try to fix it, don't be shy about throwing it my way.
Thanks!

Went through entire list of suggested fixes. None of them worked.
Please advise. This is still the only thing that happens, see attached screenshot

Creative Cloud desktop app opens but is blank.

Creative Cloud desktop app opens but is blank.
Here's what I see..
Nothing shows up.
Tried to uninstall, with intention of reinstalling but when I used the uninstaller a popup notice says that it is uninstalled but with errors. No more detailed info of errors either.
Please advise.
Thank you.
-JJ

Sign in, activation, or connection errors | CS5.5 and later
Mylenium

Adobe CC desktop app is completely blank and OOBE folder is not the solution

Just bought a new mac pro and transferred all my setting/apps over via Migration Assistant. Adobe programs worked directly after transferring. However, after rebooting nothing worked. I can't remember the specific error messages because it was days ago but I think it kept asking me to install Adobe Applications Manager. Tried that and nothing changed. Tried uninstalling CC, running CC Cleaner Tool, and starting over with a fresh install. Now the desktop app installs but stays blank with no way to login or anything *EXAMPLE. Tried the OOBE folder trick *SOURCE and that doesn't make any change. Also, I have logged out from Adobe on my old machine.
Any help here would be extremely appreciated! Thanks

Seems to be working again...!
So after restart it looked the same... in startup tab it showed the cloud manager. But was not running. Went to my downloads folder where I still had the installer downloaded before my windows restore (the one downloaded yesterday was deleted after windows restore was done). Ran the installer and exually did something this time! It is installed again. At first it looked like it wanted me to download all the programs again even though I checked if they where still working... they did. (via bridge checked updates said they where all up to date).
Changed the language in the prefs panal under apps to English. Now it all looks like before I ran into this issue.
Not sure... But my guess is that it had to do with the latest windows update.
So... no need for a chat with support anymore
But... I do hope adobe will update the cloud manager asap so I can update my windows again.

Creative cloud desktop app blank - Mac

Hi,
I have been experiencing the issue with a "blank" screen when logged into the Creative Cloud Desktop. I've tried uninstalling & reinstalling the desktop app multiple times and still no screen or visible apps. Also, I followed the instructions in locating the OOBE folder... I was unable to locate the file suggested to change even after making all hidden files visible. In my recent attempt to locate this file the entire OOBE folder has been deleted (I am unable to locate this folder anywhere on my computer or trash) and I am still experiencing the "blank" screen when logged in. How would I go about fixing this all across the board? Would I need to reinstall all of adobe and its apps? Any assistance would be appreciated.

Hi Kandee_Leigh,
Please try below steps:
1> Uninstall Creative Cloud Desktop app. (http://helpx.adobe.com/creative-cloud/help/install-apps.html#Uninstall apps)
2> Navigate to the OOBE folder:
Mac OS: ~/Library/Application Support/Adobe/OOBE
Note: The <user account>/Library/ folder is hidden after OS 10.7, follow the instructions here to access it: Access hidden user library files | Mac OS 10.7 Lion
Mac OS: /Library/Application Support/Adobe/OOBE
rename OOBE to OOBE.old
Then install Creative Cloud from below given link:
Free Creative Cloud | Download Adobe Creative Cloud free trial
Please, let us know how it goes.
Thanks & Regards,
Sanjeeta

Please Help- Forum Solutions Don't Solve Blank Creative Cloud Desktop App Problem!

I'm using Windows 7 and simply want to download a trial version of InDesign. I downloaded the Creative Cloud desktop app and it's blank. Thinking I still need to do more on the Adobe Creative Cloud web site I went and clicked on the download under the InDesign icon there. It says it's downloading but there's nothing shown on my screen to indicate that's the case- and sure enough nothing is actually being downloaded.
I have tried several times the solution mentioned in other posts, restarted my computer but nothing makes the Creative Cloud app appear anything but blank.
Can anyone tell me what's going on and what I need to do to download a trial of InDesign?
Thanks.

Thanks very much for the link.
I systematically implemented each of the recommended fixes:
- Verified I'm connected to the Internet (obviously)
- Verified I can access secure sites
- Checked "hosts" file, verified I have access to activation servers for CS6 or later (but not for not CS5.5), but in attempting to reset the hosts file, did not find any references to "activate.adobe.com. Here's what I saw:
- Verified that the GlobalSign Root CA certificate is enabled ("enabled only for the following purposes") and did not change any of the checked boxes in the list.
After taking all these steps, the situation remains the same- blank Creative Cloud App.
Any further suggestions?
Thanks again for the assistance!

When I start my Creative cloud desktop app. I get a blank window. I can see the logo at the top but no information in the window.

when I start my Creative cloud desktop app. I get a blank window. I can see the logo at the top but no information in the window.

BLANK Cloud Screen http://forums.adobe.com/message/5484303 may help
-and step by step http://forums.adobe.com/thread/1440508?tstart=0
-and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html

CC Desktop App is giving me a blank screen.

For the last 2 days, I have been getting this blank app screen. I am unable to login or get any work done.
I called on Friday around 7pm PST and they said they were closed. 24/7 monday-friday?
I chatted with Aneesh online and he/she was incrediby useless. "You will have to call Technical Support on Monday".
I have uninstalled and reinstalled the app but to no avail. This is something that should NEVER happen. I haven't had an issue like this with adobe ever and now I am seriously starting to doubt your competancy. I just paid my membership a couple days ago and then this happens? That fact that you customer service agent didn't have the capability to fix the issue is absurd and he/she should have been able to do something or contact someone to allow me to access the applications.
In Summary: the convenience of the applications is very restricted when it comes to a weekend with a software malfunction.
I am very pissed and reading past situations, I'm sure you will have no compensation for the loss of time and money since friday night.
This is disappointing.
-Alex

Mine did that just now and I drug it down below the bottom of my screen and back up and things were visible, again. There seems to be a problem with the video rendering of some of its screen elements. I have an older video card with not a lot of memory so maybe that is my problem. I have my CC Desktop app configured as a free-floating window instead of docked, otherwise I wouldn’t be able to drag it down off the bottom of my screen. Does it help to reboot, which would obviously refresh everything?

MAC OS 10.8.4 - CC desktop app is completely blank.

My CC desktop app is completely blank. What to do. (I reinstalled) already. MAC OS 10.8.4

Navigate to ~/Library/Application Support/Adobe/OOBE/opm.db and trash it. Launch CC desktop and sign in. ( http://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html).

Desktop app not working. Blank screen showing - Null 1.0.7.5

Hi all, I have seen that a few people seem to have the same probem as me. I have recently set up my new 3TB cloud, but can not get the desktop app to work. it just shows a blank screen with Null 1.0.7.5 I am using Windows 8. Can any one help? I have tried the suggestions from other posts with no success.

Welcome to the Community.
Have you tried using the latest version of the desktop app?
http://support.wdc.com/product/download.asp?groupid=904&sid=209&lang=en
You can also use your NAS using Windows Explorer as opposed to the WD My Cloud app:
http://wdc.custhelp.com/app/answers/detail/a_id/2676/

BLANK DESKTOP APP I AM SICK OF IT HAPPENING

Is it just me? but I am sick of getting the blank desktop app. I have done the C:\user\appdata\local\adobe OOBE folder to OOBE.oid and it worked for a few weeks. Then out of the blue it's blank again. I have seen that C:\programfiles(x86)\common files adobe OOBE changed to OOBE_OLD is what you need to do to fix it? That is not working? What is the one to use? I am on window 7 64-bit, I wish I could call support but can't find a flipping number a 1-800 # sure would be nice so I can talk to a human over the flipping phone. I have a bat and I am so frustrated right and would like just to smash my computer right now. WHY CAN"T ADOBE FIX THIS I HAVE SEEN A TONE OF PEOPLE GETTING THIS BLANK APP CRAP ON THE FORUMS. IT SURE WOULD BE NICE TO HAVE A 1-800 NUMBER TO CALL. CAN THEY NOT AFFORD THIS WITH ALL THE MILLLIONS OF DOLLARS THEY HAVE?????????????? THEY MITE HAVE A NUMBER YOU CAN CALL BUT IT"S SURE IS FLIPPING HARD TO FIND IF THEY DO.

I am so glad I am not the only one that thinks this. I am sure because I fell this way they are not going to help me get it fixed. I have seen people from like a year few years back having the issue. There product is awesome when it's working but they needed to get this fixed.

Desktop app window is blank

My desktop app fails to open and show any content. It does not "hang," it simply stays blank. I have downloaded and installed the app twice and it is still blank, restarting the computer each time. I am unable to update or sync any of my CC programs.

Hi PacosMother,
Please refer to the threads below where this issue has been fixed:
1. New Creative Cloud App unusable: it's blank!
2. https://forums.adobe.com/message/5510766
3. https://forums.adobe.com/message/6025907
Hope this helps!
Regards,
Sheena

Mac desktop app is blank

I have started the Lr trial and notice that I now have Lr 5.7.1 installed. The Deskto
p app however is blank when I click it

first, close your cc desktop app.
then, rename the opm.db file by:
    navigate to the OOBE folder.
        Windows: [System drive]:\Users\[username]\AppData\Local\Adobe\OOBE
        Mac OS: /User/<username>/Library/Application Support/Adobe/OOBE folder
    and rename the opm.db file to opm_old.db, eg
finally, launch your cc desktop app.
if that fails: https://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html

OS X Mavericks: Creative Cloud desktop app blank [was:Sorry....so quick]

My problem..
No Icons in CC desktop dialog..
HELP

Q. Do I need to deactivate creative cloud before formatting the disc, and if so, how?
A. Yes, you need to deactivate otherwise it will be counted as one activation, to deactivate, follow Activation & Deactivation Help
Q. Where can I get Creative Cloud Desktop APP to install Photoshop and Lightroom and other aplications (download link for MAC).
a. To reinstall follow Creative Cloud Help | Install, update, or uninstall apps
Q.What is the procedure in this case (when I format the disk and re-install the programs on the same computer).
A. First you need to deactivate, reformat & reinstall.
Regards
Rajshree

My Creative Cloud Desktop App says that apps are installed that aren't.

Important thing to note: I system restored yesterday, which removed the programs that I had installed the day before.
After my earlier discussion received no answer, I searched for more solutions and found one from only two weeks ago that now suggested that the OOBE folder I was renaming was not the correct one. I should go into Program Files/Common Files/Adobe and rename the OOBE folder there to OOBE_old. While I'm searching for this I'm on the phone with a customer service representative I annoyingly cannot remember the name of who is asking for remote control of my computer, which I am loathe to give him, obviously. So I tell him that I'm in the process of executing this solution which he says is fine. So, I execute the solution and finally, the Creative Cloud Desktop App does not launch with a blank screen! It actually asks for my username and password! I enter it and get to the normal page where it has the list of installed apps etc. Except, there is no trace of those installed apps on my computer, indeed, the Creative Cloud Files folder is empty. They are not in my list of installed programs. Because, of course, they were removed yesterday by the System Restore. But, it now does not give me the option to reinstall it. I tell the customer service representative this. Then, the customer service representative hangs up on me. Hangs up on me.
I still don't have a solution, and the man who could have given me one clearly did not deign to do so. Is he representative of your customer service?
I more care about this problem, to be perfectly honest.

For the benefit of anyone who experiences the same problems as me, this is what I did to solve it:
I executed the Adobe CleanerTool to wipe Creative Cloud. Then I executed it again to wipe all evidence of Creative Cloud apps. Now! It works! No thanks to the customer service.

Blank CC desktop app

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