Blank display screen Zen micro photo

Does anyone know what to do about a blank screen display on creative zen microphoto 8gb? The player it self works and can use it through the pc but apart from that it is pretty useless as cannot see anything to navigate through it.
Also is there a way to back up all the tracks etc from the MP3 to PC and/or DVD disc so i can transfer the tracks to a new player if need to without have to sit for hours ripping cds!
If anyone has had theres repaired roughly how much does it cost.

Link to service that repair Creative? players. http://www.aerozbooks.com/index.php?act=viewCat&catId=5

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Zen Micro Photo Sighting in U

Greetings:
Just saw an article on DAP Review (http://www.dapreview.net/news.php) supposedly showing pictures of a Zen Micro Photo taken at a BestBuy in Florida. The article also reported order listings for the Micro Photo on several U.S. based web sites.
I did a quick "Froogle" on Google (couldn't resist...GRIN) and lo and behold there were 4 pages of listings for the Zen Micro Photo. None of the sites claimed to be shipping the Micro Photo and prices ranged from $249 - 268 U.S. A few of the sites included:
Buy.com</LI>
J and R Music, and</LI>
Crutchfield</LI>
The Crutchfield site listed an estimated arrival date of November 7.
Any official response from Creative? Has anybody in the U.S. acquired a Micro Photo from a U.S. supplier?
If there are people in the U.S. who have a Micro Photo, how about posting a couple of "real world" photos. And, as a sidebar, a couple of questions:
I've seen some comments on the screen being dim (or not as bright as expected). Can anybody confirm or debunk?</LI>
I've read reports about no music while viewing pictures. True or False?</LI>
Anybody using SUBSCRIPTION music on their Micro Photo If you are, can you see album art while a track is playing (like the Apple nano)?</LI>
Any information, feedback, etc. will be appreciated!

* I've seen some comments on the screen being dim (or not as bright as expected). Can anybody confirm or debunk?
I set the screen contrast to 80 percent. In normal office lighting, pictures appear crisp and bright enough. In total darkness, looking at the screen won't hurt my eyes either. OLED rocks!
* I've read reports about no music while viewing pictures. True or False?
Unfortunately this is true.
* Anybody using SUBSCRIPTION music on their Micro Photo If you are, can you see album art while a track is playing (like the Apple nano)?
Unfortunately again, album art is not displayed.
Overall I'm very happy with Zen Micro Photo. The only complain is that the radio is mediocre at best.

Suggestion: ZEN Micro Photo: Album art when playing tra

I was kinda hoping that you could display album art whilst playing tracks on the ZEN Photo. If you can, I can't figure it out, nor is it mentioned in the brief manual.
Please consider this as a suggestion to include the feature in the next firmware update. I also think it would be cool to be able to display a slide show durring audio playback. You could create presentations for the road or simply display slides in MTV fashion that go along with the tunes.
What do ya think?

* I've seen some comments on the screen being dim (or not as bright as expected). Can anybody confirm or debunk?
I set the screen contrast to 80 percent. In normal office lighting, pictures appear crisp and bright enough. In total darkness, looking at the screen won't hurt my eyes either. OLED rocks!
* I've read reports about no music while viewing pictures. True or False?
Unfortunately this is true.
* Anybody using SUBSCRIPTION music on their Micro Photo If you are, can you see album art while a track is playing (like the Apple nano)?
Unfortunately again, album art is not displayed.
Overall I'm very happy with Zen Micro Photo. The only complain is that the radio is mediocre at best.

My Zen Micro Photo 8gb has gone m

Hi all,?My Creative Zen micro Photo 8gb has gone a bit mad. It had a firmware update, and then wouldn't work. SO I hooked it up to the PC and nothing was happeneing. It tried to rebuild the library, but froze. So I followed tech suppourt, and formatted it, and lost all my music, and it wont do anything now. It gets to the Recovery Mde Screen, and does the following:?Clean Up: - Says it's cleaning up, but does nothing really. Format All: - Says formatting, and does so. Reload Firmware: NOW, here's the interesting one, I hook it up to download the firmware... AND the PC recognises it's plugged in, but the firmware application doesn't. Reboot: - Reboots straight into Recovery mode again!?Very frustrating. Can anyone help?Cheers

Mine too! It completely froze to Recovery mode, I can't even turn it off! I had to take off the batteries and when I open it, it's stuck in there. I had it replaced by Creative Labs. Btw, I commend their tech support. The email support is fast and very responsi've. A RMA was issued to me and they were able to replace it in a matter of days. Then my 2nd player (refurbished one,what I got back) was working for 7 days when it froze again. then it says rebuilding library or something..but it won't finish loading. It was stuck to that page, cannot turn off, had to take off batteries again. I did this 5 times, since it failed to reload the library. Afterwards, it displayed Hardware Failure.
Now, I'm currently waiting for their email feedback since I reported the problem again.
My advice, let them know. Hope you can work yours out.

Help with my Bran-New Creative Zen Micro Photo. [Questi

If you don't want to see the backing of my whole story skip to the bold print at the bottom!I also want you to know I read the FAQs and searched through some topics like this, but haven't found any asking my question.First of all, I'm new to the forum, but I've been researching Creative's Zen for a long time now. I kept observing each one closely before I purchased a product. I then saw the Zen Micro Photo come out. This one won my attention. I loved this, I quickly searched for reviews and went for the buy for Christmas. I told my dad about it and he was "iffy" on the price, but it was better then the iPod in my opinion.Christmas day came and I opened it. Right away I checked everything out I knew a lot about the menu already and all, but not really how to control it. I checked to make sure everything worked. All systems were go. After listening to the defaults (which I loved) I went to go install the software. I already had Media Player 0 and Adobe, oh and I didn't want the freakin AOL toolbar! Lol, so I installed everything else. It took forever, but I hooked it up and I installed the drivers, but as soon as I plug in the USB connector I see: "A HIGH-SPEED USB device has been plugged into a LOW SPEED USB port.After that, I switched USB ports, btu I got same message. I hit the X and then tried to charge. I got the Lightening Bolt, but no dimming of lights. I found out that this computer is not letting me install any service packs, I'm confused about that.My question:Is there anyway I can charge this mp3 player and download music onto my Zen Micro Photo without Service Pack ? Or did I just pay $250 for a really cool glowing mp3 player to be used as a paperweight? (I love this Zen and I ran the battery dead hoping that would make the charging easier).Help?
My Specifications:
My Mp3 Player: Zen Micro Photo (Black)What I tried: Switching USB ports and re-installing Service Pack Software: Not sure how to determine firmware without installing something. I'm on a XP Professional and I'm using the Creative Media Source and Creative Media Toolbox

Thank you DM for responding. I am expecting problems, but it still won't allow me to charge the Zen Micro Photo or even use the Creative Media Source. I can't upload any songs or any contacts on it. I haven't uploaded anything yet, but it's not reading the USB device. When I run Creative Zen Micro Photo Media Explorer I get this message at the top of the screen: "The device is not connected. Please connect your Zen MicroPhoto to the computer. I can't organize anything or add songs... so it just makes all the programs I downloaded useless and my Creative product unusuable.ONe thing it does do though... whenever I plug in my Zen MIcroPhoto to the USB it turns it on and glows, but only shows my battery at the top with one red line and the green lightening bolt filling the battery up.After leaving it like this for two hours the green moves, but the red bar stays the same size.

[Zen Micro Photo] Stuck in b

My Zen Micro Photo gets stuck in the bootscreen. When I turn my Zen on it says "Creative" and after a couple of seconds "Zen Micro Photo". While "Zen Micro Photo" is in my screen it does nothing. I tried to take out the battery and turn it on again, but still nothing. Only after a couple of hours it starts working again.
It als doesn't connect properly with Windows XP.
The problem started a couple of days ago when I activated the removable harddri've mode on the Zen to connect it to Windows 2000.
Should a reload of the firmware help?

See the section "My Zen is not behaving properly, won't startup, or goes into rescue mode. What should I do?" in the FAQ.

SOLUTION - Zen Micro Photo Stuck in Recovery M

My Zen Micro Photo got stuck in recovery mode after I followed Creative Labs Technical Support suggestions. They had me do a Clean Up, a Format All a Reload Firmware and a Reboot. After doing this my unit was stuck in Recovery Mode. They then had me load the latest firmware. v .3.0, from a PC connection and I found that it worked fine, but doing the above steps put me back into Recovery Mode hell. So I did some testing.
I loaded firmware version .20.0 from my PC thinking the problem might be in the firmware version. Doing the steps they had asked me to do caused me to be in Recovery Mode Hell, so again I loaded firmware from my PC.
This time I went through each item one at a time and rebooted after each. Clean Up/Reboot, Format ALL/Reboot and Reload Firmware/Reboot. They all booted normally except when I did a Reload Firmware.
Next I loaded firmware v .3.0 to my unit again and did the same test. Again it put me in Recovery Mode Hell after I selected Reload Firmware from the Recovery Mode screen.
Conclusion DO NOT LOAD FIRMWARE FROM RECOVERY MODE. If you have to load firmware at all, do it from your PC connection. I'm going to copy this into the VERY LONG message I have had with Creative Labs Technical Support over the past 5 days and let them know what I have found. I hope this helps others to fix their Micro Photo.

I am having a similar problem. I am stuck in recovery mode and my PC won't recognize the MP3 player at all? I have rebooted, cleaned up, formatted, pulled the batt, etc. Finally I pulled the battery for longer than 30 seconds and that seemed to fix the problem. We will see.
JW
ECIT: oh ya, I am using a microphoto as well.Message Edited by Jfawkingdub on 06-29-200703:2 PM

Zen Micro Photo bugs need to be worked out - firmware update comi

Hi,
I've had my Zen Micro Photo 8gb for a month & have discovered some interesting quirks: first, I don't believe mine is defecti've, though I've had problems. I have encountered freezing on both the "Zen Microphoto" logo and "rebuilding library" screen; I scoured this forum and the Knowledge Base for answers, trying all that seemed applicable?- I tried disk cleanup and reboot (leading to rebuilding library freezes), reformats & carefully reloading the latest firmware?a couple of times. I've drawn some conclusions:?) Mediasource software is not working for me; when I switched to using only Windows Media , most problems went away.2) For whatever reason, "rebuilding library" can only be accomplished while my Zen is connected to the computer - should this be the case?3) It seems like the times my screen freezes on the "Zen Microphoto" logo I may have held the "on" switch to the side a little longer than necessary; I'm wondering if this is happening because I'm holding the switch on a little too long?Anyway, I love the size, look and sound of this player, so I hope to keep using it. NOTE: can anyone from CREATIVE tell me if there will be future firmware updates? Thanks
!!! Steve M.Message Edited by smills on 08-0-20070:24 AM

I run windows XP pro . sp2, its quite strange.. it should work. ! **bleep** IT SHOULD WORK ! :smileyindifferent: , and the wirld thing is. i also try'ed it on another windows XP machine at work.. and it didient work there either. im beginning to question if this is the product for me. its realy sad though, i love the zen design.. not to mention the price.
It realy realy bugs me that the zen micro photo isset supportet on windows 2000, i had this vision of syncronizing my work calender with the zen ... and now its just not possible ! unless my boss wants to give me a new laptop.. and i dont think that will happen . hehe
Well i will keep on working on this issue.. ill let you know guys.

Using Zen Micro(Photo) with plain Explo

Is there a possibility to copy MP3 files simply by drag-and-drop with the Windows Explorer to the Zen Micro(Photo) so that the files are treated as MP3 and NOT as simple data files? Technically it is quiet simple to do this by using the hard disk of the Zen as an extra hard disk in Windows. Even the cheapest USB-stick based MP3-player can do this. Why not a Zen (or the iPod competition)?
I refuse to use any specific software to copy my self ripped MP3-files because I know that that software (Creative, iTunes, even Windows Media Player and other) changes things during the file transfer and I don't want any change in the MP3 files, not even a single bit!
I want to buy a Zen Micro Photo (8 GB, color screen), but I refuse to do it as long as it is impossible to crag-and-drop my MP3 files simply thru the Windows Explorer.

Yeah that's what i always did. I just drag and drop MP3 files directly into my player without using any software whatsoever.

Zen Micro Photo Conce

I am about to purchase a Zen Micro Photo. I am choosing it over the Zen Micro because of the many posts about the headphone problem on the Zen, the clearer screen on the Micro Photo, and the lack of availability of the Zen Micro in the stores - very few stores are selling the Micro and many have only the Micro Photo (which leads me to believe that the Micro is being phased out - at least in the marketplace). I have some concerns about the Micro Photo - there seems to be some posters on this group who have a buzz from the screen. Since many reviews of the Micro Photo say how great the sound is, I am going to assume, perhaps foolishly, that the buzz has been taken care of in the recent releases or this is not as common a problem as some would like to state. My other concern is and question is how fragile are these? There are warnings about NOT jogging with the Micros. I have not seen this with other companies'hd players. I plan to use this in a car. Is this going to be a problem? Sometimes roads are bumpy.
One of the main reasons that I have chosen the Zen is the bookmarking features. I use the mp3 player for audiobooks and I want to be able to set a bookmark in mid track of a book, listen to something else, and then come back to that same place in the book and continue on - which from the Micro/Microphoto manuals I should be able to do. Is this correct?
Surprisingly, few mp3 players can do this - the Ipod can't despite it's claim that it can.
I appreciate any feedback.

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A lithium-ion battery provides 300-500 discharge/charge cycles. The battery prefers a partial rather than a full discharge. Frequent full discharges should be avoided when possible. Instead, charge the battery more often or use a larger battery. There is no concern of memory when applying unscheduled charges.
Although lithium-ion is memory-free in terms of performance deterioration, batteries with fuel gauges exhibit what engineers refer to as "digital memory". Here is the reason: Short discharges with subsequent recharges do not provide the periodic calibration needed to synchronize the fuel gauge with the battery's state-of-charge. A deliberate full discharge and recharge every 30 charges corrects this problem. Letting the battery run down to the cut-off point in the equipment will do this. If ignored, the fuel gauge will become increasingly less accurate. (Read more in 'Choosing the right battery for portable computing', Part Two.)
Aging of lithium-ion is an issue that is often ignored. A lithium-ion battery in use typically lasts between 2-3 years. The capacity loss manifests itself in increased internal resistance caused by oxidation. Eventually, the cell resistance reaches a point where the pack can no longer deli'ver the stored energy although the battery may still have ample charge

Zen Micro Photo: PC doesn't detect dev

I just bought two Zen Micro Photos. On my PC, I downloaded the latest driver without installing any of the software that comes with the device. I plugged it into my PC, and it detected it immediately. No problems.
On my wife's PC, I downloaded the latest driver and installed all of the software. The PC will recognize that a USB 2.0 device has been plugged in, but it will not recognize it as an MP3 player. I have searched these forums and tried various suggestions (like pointing the New Hardware wizard to C:\Program Files\Creative\Jukebox 3 Drivers), but everything turns out the same: the PC cannot install the hardware.
I plugged her Micro into my PC and it works as expected.
When plugged in, her Micro does *not* show the docked screen.
Both PCs are Windows XP SP2.
Can anyone help?

Nevermind, I found where to figure that out. Looks like her PC doesn' t have SP2.
I'm downloading it now, and I'll be back if I run into any more issues.
Thanks for pointing me in the right direction.

Zen micro photo proble

ok so i've had my zen micro photo since last summer, which means that the creative lab crew wont help me since my purchase is over a year old. lame. well i had a minor 2 ft drop with my buddy, and it wont work. when i turn it on, it freezes on the "creative" screen. then when i get to the option window so i can attempt to clean it out, it wont work, i would like to say that it freezes also on all the options, but i cant really tell. those are i guess minor problems. i dont really know, but it also will occassionally make this odd "skipping" noise when i take the battery out and replace it so it will restart. this kid at Best Buy said that it has a small rotating disk on the inside and that it could of cracked or isnt on properly. but this is a drag. and you would think that i could just plug my baby into the computer with the USB cord,but now it wont even respond to the computer, or the computer wont recognize it. if you have any advice that would be swell.

i asked that same question because my zen micro broke no responded, but i did get a microphoto and have not had any problems yet.

6GB Zen Micro Photo same price as 30GB iPod pho

I do like Creative, but I do not understand why Creative has been suggesting that their new Zen Micro Photo will be priced at US$350. That is a full hundred dollars more than the current 6GB Player, and the same price as the iPod Photo with more than 3x the storage and a larger screen. Also, a color screen Dell MP3 is available for $200.
Maybe Creative is planing another price mark-down: lowing the price of the current micros into the $50 range and putting the Zen Micro Photo in the $250 range.
Anyway, I was just curious on what your opinion was. Would you buy the ZM Photo 6GB for $350 or for the same price, the 30GB iPod Photo Why do you think the ZM Photo is priced so high?

Well I'm only guessing, but I think we'll see a price drop in line with the other Micro price dro
ps.
Creative so far have been pretty quick to get their prices in line with Apple etc. I can't see things changing. I think the initial pricing for the Micro Photo was before the recent price dro
ps.

Zen micro photo won't start & not detected anym

hello!?my zen micro photo started acting weirdly lately: even when the player's battery was fully charged, the player would shut itself down automatically a second or two after being turned on. i managed to access the recovery options and do a cleanup, but the problem was not solved. after, it started telling me that the battery was empty even after being charged for hours on my computer. (and the battery is only a year old or so). then?a few hours later, it even failed to turn on at all, and has stayed like that since. i could at least access the recovery console, so i tried formatting the dri've, but there was no improvement. i then tried to use the recovery utility found on your website, which updated the firmware to version 2.3 however, there was no difference, and the player still doesn't work. finally, my computer won't even detect the player anymore (although i have made no changes to the computer's configuration), and it won't even charge it, since it is not detected. (the player doesn't show any sign when it is plugged) so now, all i can get from the mp3 player is a "low battery" warning, and only when i try to access the recovery console (otherwise, nothing happens). any ideas?thank you !

just an update:i tried the "caveman repair method" (http://forums.creative.com/creativel...cending&page=3)and it ... worked... partially...at least the player now boots, although only to display a low battery warning...BUT as soon as i plug it to my computer, it crashesand i already tried the rear usb ports, no better, as well as 3 different computers, no improvment neithersooooo... anything else?maybe roasting it next time would help lol

Zen Micro Photo not working with new XP SP2 install

Okay so my Zen Micro Photo stopped being recognised on my computer about ten months ago when I upgraded to WMP (for BBC iPlayer - it's compulsory to have it). Anyway I li'ved with this and have now got thoroughly sick of the same songs and nothing new so I have done a fresh install (on a brand new hard dri've) of Windows XP SP2 WMP9 with the sole intention of using this install/hard dri've?for the player. I used the original installation disk and it prompted me to upgrade to WMP0 as I installed everything. There were no errors during the install and I rebooted when prompted to.
When I attach the player it is recognised by the machine (task bar icon and correctly labelled in System > Hardware > Device Manager which reports it to be?working okay) but the Creative media software says "player not attached" when it is. It is not visible on My Computer as a dri've so I STILL have no access to the player. Player screen reports "docked" with a logo and is flashes a charging icon. Driver v5.2.0.0. The player plays fine but hasn't had new music on in almost a year
There is nothing else on the XP install (IE6 and everything - argh!) I did the registry permission tweak thing mentioned?here:?http://support.creative.com/kb/showa....aspx?sid=9287?but it didn't do anything.
Any help greatfully received!

Re: Zen Micro Photo not working with new XP SP2 install. Have you installed this plug-in?
Creative PlaysForSure Devices Plugin 5.00.36 for Creative MediaSource 5 Player/Organizer
Filesize : 27.9 MBDownload

Blank display screen Zen micro photo

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