Blank DVD is being scratched while recording since last update

Help me troubleshoot. On 09/29/09 I did an update on Microsoft update. Since then my Microsoft Office 2007 Word will shut down unexpectedly. The iDVD has recently done the same since that update. (It's an automated update that Apple sends, so whatever was the recent one sent is the one I did) Before the update, I had made a few DVDs with the iDVD application. However, I tried to burn a new dvd with the iDVD app. It did not read my blank DVD, although it's the dvds are from the same pack I used before. It also left scratch marks on them. I went through 4 DVDs to confirm that the disk went in clean and came out with a scratches. There have been other "buggy" things since my update. I have never used a wireless mouse, but every time I restart the computer after a shut down, it searches for a mouse. My mouse is still attached to the keyboard, but will be undiscoverable. I hope someone can help.

Hi Miss Chelle, and a warm welcome to the forums!
I see 3 totally different problems here, but knowing which exact Mac you have would help, try the Apple Icon>About this Mac, report what that says at least.
It did not read my blank DVD, although it's the dvds are from the same pack I used before. It also left scratch marks on them. I went through 4 DVDs to confirm that the disk went in clean and came out with a scratches.
The Drive has gone bad or has some foreign matter in it.
Since then my Microsoft Office 2007 Word will shut down unexpectedly.
"Try Disk Utility
1. Insert the Tiger Mac OS X Install disc that came with your computer, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair. Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then Safe Boot , (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it finishes.
The usual reason why updates fail or mess things up, or things don't load/run, is if Permissions are not fixed before & after every update, with a reboot... you may get a partial update when the installer finds it doesn't have Permissions to change one obscure little part of the OS, leaving you with a mix of OS versions.
Some people get away without Repairing Permissions for years, some for only days.
If Permissions are wrong before applying an update, you could get mixed OS versions, if Directory is the slightest messed up, who knows!
If many Permission are repaired, or any Directory errors are found, you may need to re-apply some the latest/biggest updates again, or even do an A&I if you have enough free disk space.
The combo update for PowerPC-based Macs...
http://www.apple.com/support/downloads/macosx10411comboupdateppc.html
The combo update for Intel-based Macs...
http://www.apple.com/support/downloads/macosx10411comboupdateintel.html
Repair Permissions before & after re-install, then reboot again each time.
If all the above fails, then it appears to be time for a relatively painless Archive & Install, which gives you a new/old OS, but can preserve all your files, pics, music, settings, etc., as long as you have plenty of free disk space and no Disk corruption, and is relatively quick & painless...
http://docs.info.apple.com/article.html?artnum=107120
Just be sure to select Preserve Users & Settings.
I only use Software Update to see what is needed, then get them for real via...
http://www.apple.com/support/downloads/
That way I can wait a week or so, check the forums for potential problems, and get Permissions & such in order before installing.
I have never used a wireless mouse, but every time I restart the computer after a shut down, it searches for a mouse.
OPen System Preferences>Bluetooth, then remove any devive there or see if there's an OFF box.

Similar Messages

  • Problems while roaming since last update of an iPhone 5

    Since last update the phone loses signal intermittently while a regular phone in the same network/account has a steady, strong signal. I've reset network settings and since it didn't work I did a hard reset, erasing and restoring the phone. The problem persists

    Hey Manuel Flores-Arce,
    Thanks for the question. Based on what you stated, it seems like the iPhone is having a service issue while roaming. I would recommend that you read these articles, they may be helpful in troubleshooting your issue.
    iPhone and iPad: Using cellular networks while in another country - Apple Support
    iPhone cellular data connection issues - Apple Support
    If you see No Service in the status bar of your iPhone or iPad - Apple Support
    Thanks for using Apple Support Communities.
    Cheers,
    Mario

  • What type of blank DVD should I use to record photo images that are on my drive E

    I own a HP Pavilion dv5000 with an RW DVD + R DL multi recorder.  My question, which type of blank DVD should I use to record images that are on my drive E?  I can record without problems on a CR-R but when I try a blank DVD-R it won't work.  Please advise.

    Hi,
    Back to the good old days, HP supported only DVD +R discs, some vendors supported DVD -R discs. Now all vendors support both. You may want to try blank DVD +R. Hope this works. Please post back the result.
    Regards.
    BH
    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

  • Address Book repetitive crashes since last updates ?

    Hello,
    I do apologize for the length of this post but I don't know how to shorten it without removing some details useful to understand the problem encountered.
    My sister has got an intel iMac with Tiger 10.4.10 and since last updates (10.4.9 and/or 10.4.10) she cannot use AB more than some seconds. It crashes consistently everytime it is open, even if no other action is done. There are also problems with iChat, iCal, Safari and Mail (but less than with AB).
    When I visited her recently, I had a look to the console (even though I'm far from being an expert myself but I tried to find a track before asking here).
    I noticed that for both crashes (Safari and AB), there was this mention :
    quote
    +CFPropertyListCreateFromXMLData(): plist parse failed; the data is not proper UTF-8. The file name for this data could be:+
    + /Users/nnnnn/Library/Caches/com.apple.AddressBook/MetaData/.info+
    + The parser will retry as in 10.2, but the problem should be corrected in the plist.+
    +Error in createMutableDictionaryValue:1012 for property 'URLs' 'XML parser error:+
    + Unexpected character = at line 1+
    +Old-style plist parser error:+
    + Unexpected character '0x3d' at line 1+
    +Aug 23 19:03:07 Ordinateur-2-nnnnn crashdump[465]: Exited process crashed+
    +Aug 23 19:03:07 Ordinateur-2-nnnnn crashdump[465]: crash report written to: /Library/Logs/CrashReporter/Exited process.crash.log+
    unquote
    because of the "+not proper UTF8+" I tried to change it in AB preferences/vCard/encodage in "+proper UTF8+" and because of "+Old-style plist parser: error Unexpected character+" I tried to check and validate fonts of Fontbook. Unsuccessfully.
    Back home, I searched on the web and read somewhere that there could be a problem with the "catalog" that could only be repaired by DiskUtility from the install disk. That was done today but the "*hard disk seems to be OK*" and AB crashed as usual when open.
    there were two crash reports, one for AB and one for ABsync (? curious since she has no .mac account and does not sync her mobile phone).
    The AB crashlog(1) finishes so :
    quote
    +Thread 3 Crashed:+
    +0 <<00000000>> 0xffff0b54 __memcpy + 948 (cpu_capabilities.h:228)+
    +1 ...apple.AddressBook.framework 0x9478a9f7 c4_Column::FetchBytes(long, int, c4_Bytes+
    unquote
    and the ABSync crashlog(2) :
    quote
    +Thread 0 Crashed:+
    +0 <<00000000>> 0xffff0af6 __memcpy + 854 (cpu_capabilities.h:228)+
    +1 ...apple.AddressBook.framework 0x9478a9f7 c4_Column::FetchBytes(long, int, c4_Bytes+
    unquote
    and finally when I asked her for a screenshot of her ~/Library/Application Support/AddressBook, I was surprised (comparing with my folder) to find she has three ABPerson.skIndexInverted files (I have only one) the second file is ABPerson.skIndexInverted.218 and the third ABPerson.skIndexInverted.286.
    I suppose two are toomuch but which ones have to be delete ...
    Sorry for this (too) long post and hope the light will come from some reader better educated in hard and softwares than us.
    (1) (2) I have a longer version of these crashlogs but this post is already very long and I'll post them only on request (if needed)!

    Hello Josy.
    After fixing the filesystem issues, which you say you’ve already done, try re-creating the Address Book files that may have become corrupt, one at a time, as follows — or restore them from a backup if you have one:
    1. Quit Address Book, Mail, and any other applications that might use Address Book for something. Or just quit all applications to be on the safe side.
    2. In the Finder, go to ~/Library/Application Support/AddressBook/. Make a backup copy of this folder, e.g. by dragging it to the Desktop while holding the Option (Alt) key down. This is where all your contacts are stored.
    3. Go to ~/Library/Preferences/. Move com.apple.AddressBook.plist and com.apple.AddressBook.abd.plist (if it exists) out of there (e.g. to the Desktop). Check whether the problem is fixed.
    4. If Address Book keeps crashing, go to ~/Library/Caches/ and move the Address Book and com.apple.AddressBook folders to the Trash (there is no need to empty the Trash yet). Check whether the problem is fixed.
    5. If Address Book keeps crashing, go to ~/Library/Application Support/AddressBook/ and trash any ABPerson.skIndex files you may see there. Check whether the problem is fixed.
    6. If Address Book keeps crashing, try again trashing both AddressBook.data and any ABPerson.skIndex files that may have been re-created, then rename AddressBook.data.previous to AddressBook.data.
    7. If Address Book keeps crashing, try moving the entire AddressBook folder out of ~/Library/Application Support/.
    The above procedure may introduce synchronization issues if you use .Mac or iSync to synchronize your Address Book with other computers or devices, so be sure to back up your Address Book data now if the problem is fixed.
    Note: For those not familiarized with the ~/ notation, it refers to the user’s home folder. You can easily locate any of the folders referred to in this post by copying the folder path here, doing Go > Go to Folder in the Finder, and pasting the folder path there.

  • Unable to check mark whole playlists to play since last update.  ONly allows me to check one at a time.  How do I fix?

    While in MY MUSIC on itunes, all my music is unchecked.  I can not check whole playlists by using the top checkmark to select all.  I went to all my playlists, same thing.  I can only press them ONE at a time, which will take about a day to check all of them. 
    any ideas?  anyone have same problem?  This just happened since last update.

    I exactly have the same problem as this "Unable to check mark whole playlists to play since last update.  ONly allows me to check one at a time.  How do I fix?" I have a windows7. Please help.

  • I have not been able to open and PDF since last update

    I have not been able to open any PDF since last update. It starts to open goes to blank text area. I am unable to use any ofthe buttons eg. help or fileopen... it then closes automaticly. I have uninstalled and reinstalled with the same issues. I have also installed just XL not 11.0.03 version to try something different.P
    Please help

    If you are in Windows (which we don't know), you can try using Windows Explorer to navigate to C:\Program Files (x86)\Adobe\Reader 11.0\Reader, then double-click on Eula.exe and accept the license agreement

  • Help - can't burn since last update

    Help - can't burn with Toast or through "Burn Disc" option since last update.
    Any suggestions? Please.
    D

    SONY DVD RW DW-U10A:
    Firmware Revision: A43h
    Interconnect: ATAPI
    Burn Support: Yes (Apple Shipped/Supported)
    Cache: 8192 KB
    Reads DVD: Yes
    CD-Write: -R, -RW
    DVD-Write: -R, -RW, +R, +RW
    Burn Underrun Protection CD: Yes
    Burn Underrun Protection DVD: Yes
    Write Strategies: CD-TAO, CD-SAO, CD-Raw, DVD-DAO
    Media: No

  • Since last update of Pages, my Pages app in iPad anda iPhone doesn't open, it closes suddenly. I already deleted it and reinstalled, but still not works.

    Since last update of Pages, my Pages app in iPad anda iPhone doesn't open, it closes suddenly. I already deleted it and reinstalled, but still not works.
    Can someone help? Do I need to wait for another update?
    Thanks

    This is my problem that has to originate from the update.  So glad that I did not purchase a MacBook!  Apple products/apps are appearing to be not different from Windows products.
    I have deleted and reinstalled from the device and desktop, resets, etc.  When I uninstalled and reinstalled while connected to my desktop, the older version of pages was installed.  I was able to see all of my files that were saved to the cloud.  I was forced to update again to access any of the saved files.  Once updated again, I could no longer open pages.  It began, to open and abruptly shut down.

  • Rotten Tomatoes reviews missing from UK ATV2 since last update

    Hi,
    Since last update to 4.2, the movie/critic reviews have 'disappeared' from rental movies, leaving only user reviews that are less than helpful.
    Is this just me or have others noticed the same thing?
    Thanks.

    probably related to rotten tomatoes being a US review service, or apple only having a licensing agreement for the US.
    also note that there is no 4.2 update for the appletv.
    the current version is 4.1.1, and the previous version was 4.1.

  • Since last update on Mavericks, the picture attachement to a movie in iTunes no longer works. Any idea ?

    Since last update on Mavericks, the picture attachement to a movie in iTunes no longer works. Any idea ?
    Picture added is not displayed in the finder ; when transfering the movie to an Ipad, it is not displayed either.
    iMac 27', Mavericks 10.9 + iTunes 11.1.2

    Working here just fine. Try reinstalling:
    Reinstalling Mavericks, Lion/Mountain Lion Without Erasing the Drive
    Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
    Reinstall Lion/Mountain Lion, Mavericks: Select Reinstall Lion/Mountain Lion, Mavericks and click on the Continue button.
    Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

  • Since last update (today) I get invalid password when trying to use back to my MAC, password works everywhere else

    since last update (today) I get invalid Apple ID password when trying to use back to my MAC in Icloud app on my MAC, password works on all my other devices. GLITCH ?

    Try going to the Apple ID page on your web browser
    http://www.apple.com/support/appleid/
    and try to either retrieve or reset your password
    (obviously you had to be able to successfully log in to be able to post here)
    I was finally able to log in through my system preferences after about three or four hours. I ran a disk utility to repair permissions and restarted and it seemed to work ok.

  • IMAC mirroring is not working with my IMAC and Apple TV since last update

    Hi friends,
    since last update I am facing problems with my IMAC and airplay via apple tv to my HD TV screen. It is not working. Only audio but not video. I believe it has something to do with IMAC mirroring, which is not possible to select only expanded desktop. Airply on my TV is working with my IPAD, so it should be a problem with my IMAC only.
    Did someone of You make the same experience or know what to do?
    Thanx in advance

    Hello, H1Daisensei. 
    Thank you for visiting Apple Support Communities. 
    Here is an article that you may find helpful when experiencing this issue. 
    About AirPlay Mirroring in OS X
    http://support.apple.com/kb/ht5404
    Cheers,
    Jason H. 

  • The blue circles in movies are not on my i pad since last update can i put them back ?, The blue circles in movies are not on my i pad since last update can i put them back ?

    The blue circles next to the mivies do not apear anymore since last update , can i put them back to see wich movies un-watched.

    That happened because you synce'd your phone to a new computer, the phone can only be synce'd with one library. You can get all your songs back if they were puchased in itunes. Go to purchased in itunes store and download is at the bottom of the page.

  • Scroll bar is not working since last updates

    my scroll bar on laptop mouse pad no longer works in browser since last update. It works fine in all other programs.

    See [[Missing vertical scroll bar]]

  • It came to my attention there a new program working with itune since last update named Apsdaemon.exe its been using 99% of my processor when its active any idea why so much and will it be fix eventually? And why is it so Heavy consuming ?

    It came to my attention there a new program working with itune since last update named Apsdaemon.exe its been using 99% of my processus when its active.
    Any idea why so much and will it be fix eventually because before last update i never encounter any issue using Itune? Now when that aplication or extention from Itune is working my computor froze to a huge alt. I play video games online and love listening to my music with itune playing in the background and normally was able to have firefox open and a program called ventrillo all working at the same time and now i can barelly have itune and play a game. As soon it start been choppy i just control alt delete wait 5 minute to close down apsdaemon.exe when i'm capable most of the time i have to restart my computor. And why is it so Heavy consuming on the process its memory utility is under the 100ko i believe so why 99% of my processus is been use ?
    a good exemple i could give is itune.exe working it shows process 02% for 123 000ko that is light and perfect.

    Wow, Karan Taneja, you've just embarrassed yourself on a worldwide support forum.  Not only is your post ridiculous and completely inappropriate for a technical support forum, but it also shows your ignorance as to whom you think the audience is.  Apple is not here.  It's users, like you. 
    If you would have spent half the time actually reading the Terms of Use of this forum that YOU agreed to by signing up to post, as you did composing that usesless, inappropriate post, you (and the rest of us on this forum) would have been much better off.

Maybe you are looking for