Blank Folio Builder

Hi - I'm having trouble using the Folio Builder, namely that it's completely blank. I'm not logged in (and can't log in, since there's nothing coming up). I'm not getting any error messages either, so I don't know what exactly is going wrong here. I have also just updated InDesign, but the problem's still persisting.
I'm on a Mac, and using InDesign CS6. If anyone knows how to fix this, I would seriously appreciate it.

After several hours (4+) trying every combination described here and elsewhere, what ultimately worked was uninstalling ALL Adobe software and starting from scratch.
1. Uninstall any and all Adobe software:
Adobe AIR
Adobe Flash
DPS App Builder
Adobe Creative Cloud
Adobe InDesign
Adobe Photoshop
Adobe Illustrator
Previous downloads of installers
Etc.
2. Clear all system and user caches, preferences, bootcaches, kextcache, etc.and reboot (whether necessary or not; just for good measure).
3. Run the Adobe Creative Cloud Cleaner Tool to confirm everything was removed.
4. Reboot (whether necessary or not; just for good measure).
5. Confirm no Adobe affiliated process is running in the Activity Monitor (or Task/Process Viewer in Windows).
6. Download a new clean installer for Adobe Creative Cloud.
7. Cross fingers.
8. Install Adobe InDesign.
9. Reboot (again, just because).
10. Install Adobe InDesign updates (which should download the necessary DPS tools too).
After all this, the Folio Builder finally appeared and began working again for my computer.

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Help with blank folio builder panel in InDesign CS6?

Hello. I am having the same peoblem that was discussed on February 7th regarding a blank folio builder screen. Mine looks exactly like the image posted during that thread (i.e., no actionable items in the panel... not even hints just empty. This occured as soon as I installed the 8.0.1 unpdate of 7 February.
1. Following the suggestions in the previous thread I uninstalled InDesign using the Adobe cleaner program. I reinstalled InDesign from the Adobe Application Mamager (as I am a Creative Cloud member) and once installed, ran the updates from within InDesign (2.0.6) and reset the preferences. Over the past day I have repeated the cleaner/uninstall/reinstall/update/clear preferences 3 more times. The updates had been about 72MB. Today after loading InDesign I checked for updates and it showed an 8.0.1 update of about 43MB. I tried that. Same results. I'm running the software on a 15" MacBook Pro with up to date OS X software. I have also run the current DPS updates.
Help!

Go to help Menu in InDesign and click on Update. Install DPS Tools. If that does not help, go to http://www.adobe.com/downloads/ and install DPS Tools for InDesign CS6.

Getting error message after trying to correct for blank folio builder

This is my first app using IDCC6. I opened the folio builder from the document, gave a name to the article that consisted of 12 picture panels (about 12mg) and tried to review on desktop but just got a blank folio builder screen. Then I updated to cc28 viewer, reset the ID prefs and restarted. Then I got an error message
that said: "article <name> is not compatible with the viewer for which the folio is being published."
Can someone tell me what I'm doing wrong here, other than perhaps being in the wrong forum. If so, pls let me know where i should post. I'm somewhat confused about naming articles. If that's the problem, I'd like to go into it...cheers all
mac pro OS 10,5,8

It's a good idea to check the Project Info (under the Project menu in iDVD) before burning a disc. If any of the Duration bars are in the red, then you need to go back and edit your project. Also check the Encoding type with your total Project Duration: if the project total is under 60 minutes choose "Best Performance;" if it is between 60 and 120 minutes you'll need to select "Best Quality."
Unless you have freed a lot of GB on your hard drive, iDVD will not be able to burn the disc. You'll need at least 15 -25 GB free on your boot drive in order for the app to do all that encoding. It takes a lot of brainwork to turn a 13+ GB movie project into a 4GB DVD file.
When your project is ready to burn, choose File > Save as Disc Image. This tells iDVD to do all the encoding, and will result in a disc image file that you can mount in your DVD Player app to see that all is well. If so, you can quickly burn the disc image with Disc Utility or an app like Toast. If not, then you haven't burned any coasters. Another advantage is that you will be able to burn duplicates of the disc image very quickly, without going through all that encoding again, should other relatives request a copy.
Regards.

Folio builder panel issues - CS6 - Mac

My folio builder panel is just blank. Not sure why. I use it once a month for a monthly issue of a magazine of sorts, and went to use it today and there is nothing visible. Does anyone have any suggestions?

Uninstall and re-install the Digital Publishing Suite Tools for CS6. If that doesn't resolve the issue, un-install and re-install InDesign CS6.

Missing all menus and buttons from Folio Builder

I had a problem with Folio Builder panel when change ID password. I re instal both plugin again( FP and FProdTool), but this did not help. After reading the forum about solving the problem >
1) Quit InDesign and any other CS apps
2) Use the Activity Monitor to quit the CS5ServiceManager or CS5.5Service Manager
3) Next delete this file based on version:
/Users/lnegi/Library/Application Support/Adobe/CS5ServiceManager/preference/csxs2.pref
/Users/lnegi/Library/Application Support/Adobe/CS5.5ServiceManager/preference/csxs2.pref
4) Then remove this item from the Keychain Access based on version:
Adobe-CS-5-renga
Adobe-CS-5.5-renga
To remove from the keychain:
Navigate to /Applications/Utilities and launch the Keychain Access.app
If the lock icon in the upper left appears locked, click on it and enter your password to unlock it.
Select the “login” item in the Keychains list in the top left.
Select “Passwords” from the category list.
Type “renga” in the search field in the top right.
Select any matches and press the delete key.
>>>>I followed the advice. But after that , Folio Builder panel has stopped working, missing all menus and buttons from FBpanel. Please help solve the problem!!!

i'm disappoint ...after the second day, I can not work with my DPS.. afte trying this:
1. Uninstall Folio Builder Panel and Folio producer Tools ( Seems you might have already followed this step). Use Spotlight to serach for Uninstall Folio builder Panel and Uninstall Folio producer Tools and then uninstall repectively.
2. Uninstall Adobe Air.
3. Restart your Machine.
4. Reinstall Adobe Air from get.adobe.com/air
5. Reinstall Folio Builder Panel and Folio Producer Tools.
>>> Folio Builder panel again does not appear!!! The Panel yesterday behaved strangely, one moment disappeared, then appeared( but with а blank window)....what am i doing wrong!? ...When I first time instal DPS, it also had problem after a older versions of DPS, but the problem eventually decided. Now I instal the last versions plugins HEEEEELPPPP!!!!

Folio Builder panel missing in InDesign CC

I have installed InDesign via Creative Cloud, and when I go to the folio builder, no dialog box appears. I was looking for the presence of the DPSGraphics plug-in "digital publishing" plug-in and it also cannot be located. Do i have to run the DPS updater tool?

Are you saying that the panel is completely blank or that you're expecting to see Folio presets? If it's the later, you don't get presets as you have to create Folios manually.

Folio Builder panel crashing + other issues

Hi,
I have been facing difficulties in updating any of my folio articles on the Folio Builder panel in Indesign CS6 this whole week. An article that contains of three spreads and a file size of around 60 mb takes up to an hour to update and most of the times the panel crashes straight after the upload is complete and hence the update don't go through. When the panel crashes I just see the panel with a blank space inside it, no folios and I can not sign out — I have to restart InDesign.
After several attempts, quitting InDesign and opening it up again, opening up the panel again and trying to update the article then [sometimes] it works – still very slow, but it doesn't crash and when it does, I have to do this over again.
And on Content Viewer, downloading the folio updates takes longer than usual. Again only this week.
My folios are on the cloud. My internet is pretty quick, DL 60 mb/s and UL 600 mb/s so there are certainly no problems with my internet connections. And all my DPS files are up to date. It usually takes maximum an hour to upload the whole folio, it took 8 hours yesterday.
Thanks,
Bilal

Uninstall and re-install the Digital Publishing Suite Tools for CS6. If that doesn't resolve the issue, un-install and re-install InDesign CS6.

Folio Builder Preview not working

I click Preview and I don't see a preview! I see the Preparing Review staus bar and Checking Folios but when it completes I see nothing.
On an earlier version of the magazine I had set the default image as PDF on some articles, these showed a blank gray preview. So I created a complete new set of folios making sure the default format was JPEG but this time I have no previews at all.
Any ideas guys?

Thanks David
Folio Builder is 11.3.3.20110819_m_663171
7.0.3.12
Win CS5
Window>Interactive>Preview works but that is limited to a single page.
The other two options still don't work. I have tried deleting and re building single Folios to ensure that PDF was not selected but with no success, no preview at all not even gray.
Air installed 18/9/2011
Folio Builder installed 26/8/2011
Folio Producer installed 13/6/2011
I assume I have the latest Air and Folio Builder but should I update Folio Producer?
Graham

Folio Builder does not appear

I cannot get the Folio Builder to appear from the windows menu in InDesign. Folio overlay will appear. I am using digital workspace. The one time it did appear there was no menu, just a blank pane. Tried resetting preferences. I am on CC 9.2.1

After several hours (4+) trying every combination described here and elsewhere, what ultimately worked was uninstalling ALL Adobe software and starting from scratch.
1. Uninstall any and all Adobe software:
Adobe AIR
Adobe Flash
DPS App Builder
Adobe Creative Cloud
Adobe InDesign
Adobe Photoshop
Adobe Illustrator
Previous downloads of installers
Etc.
2. Clear all system and user caches, preferences, bootcaches, kextcache, etc.and reboot (whether necessary or not; just for good measure).
3. Run the Adobe Creative Cloud Cleaner Tool to confirm everything was removed.
4. Reboot (whether necessary or not; just for good measure).
5. Confirm no Adobe affiliated process is running in the Activity Monitor (or Task/Process Viewer in Windows).
6. Download a new clean installer for Adobe Creative Cloud.
7. Cross fingers.
8. Install Adobe InDesign.
9. Reboot (again, just because).
10. Install Adobe InDesign updates (which should download the necessary DPS tools too).
After all this, the Folio Builder finally appeared and began working again for my computer.

Why I can't use the Folio Builder panel on my Indesign 5.5?

When I launch the Folio Builder panel in my Indesign 5.5. There is a message that says "To start the digital publishing authoring process, please download the update for the Folio Producer components and relaunch your application." I have downloaded the "FolioProducerTools-CS55-1-9-1.zip", installed it and restarted my machine but when I launch the Folio Builder panel again and it has the same message so does anybody know what I have missed?
Thanks!

Thanks Bob for your super fast reply. Cheers!

Problem with login in Folio Builder after update to v26

After updating to v26 I can't sign in to Folio Builder. Whan I press «sign in» either in panel or in panel menu, nothing happens.
Help please!

You can try downgrading to downgrading to older version:
Mac: http://download.adobe.com/pub/adobe/dpsdesktoptools/mac/2.06.1/AdobeDigitalPublishingPatch -All.dmg
Windows: http://download.adobe.com/pub/adobe/dpsdesktoptools/win/2.06.1/AdobeDigitalPublishingPatch -All.zip
Update:
If you have cracked (Illegal) InDesign, I wouldn't work. If you don't know, if it is cracked, go to help section and look for Log In and Update buttons, when they are disabled. If they are, you have cracked (Illegal), you need to buy InDesign.

Hello Someone knows if theres a problem with sign in feature the Folio Builder Panel

Recently I did the update of the DPS tools, to the 27, the desk top viewer dosen´t install, and I install it manually as sugested, and it works
but, I can´t connect the folio builder panel with the DPS account using the folio builder panel side menu, simply it dosen`t work.
I can sign in into the account in DPS home page, using the app builder log in panel an so on, but folio builder panel don´t
Some one has the same behavior?
Is this a an Apocalypsis signal?
or a warning about the Nibiru affaire?
Any clue?

hello ludovix78. Welcome to the world of those who can not connect to the Folio Builder.
To give you an idea, this problem started with the v26, and then fix the v27 and nobody gave a possible solution.
I'll give you link to other forums drenches you with the issue.
If you find a solution, please share it.
http://forums.adobe.com/thread/1272812?tstart=150
http://forums.adobe.com/thread/1256613?tstart=330
http://forums.adobe.com/thread/1203788?start=40&tstart=420

Problem with signing in to folio builder, indesign.

I have created an app that I would like to publish, but I can not sign in via the folio builder. I have done this many times before, but today I only get the grey weel when I try to sign in. Im am stuck an can not publish my app. How can I get this to work?

Hi Christophe
Yes, I can log into the account on digitalpublishing.acrobat.com with out
any problems.
No, it does not work to delete the OOBE folder. I have tried that twice. I
am rather sad about this. Don't know what to do
2014-11-28 11:21 GMT+01:00 Christophe_Jossic <[email protected]>:
Problem with signing in to folio builder, indesign. created by
Christophe_Jossic <https://forums.adobe.com/people/Christophe_Jossic> in *Digital
Publishing Suite* - View the full discussion
<https://forums.adobe.com/message/6968931#6968931>

How do I view more pages in the Folio Builder ACV preview?

I created a folio with an article that has two orientations, but when previewing it only shows the first page. How do I view more pages in the Folio Builder ACV preview?

You are viewing some very, very old videos. May I suggest watching my lynda.com course?
http://www.lynda.com/Digital-Publishing-Suite-tutorials/Adobe-Digital-Publishing-Suite-Ess ential-Training/149122-2.html?srchtrk=index:1%0Alinktypeid:2%0Aq:bob%2Blevine%0Apage:1%0As :relevance%0Asa:true%0Aproducttypeid:2
If you don’t have a subscription, this link will get you a one week trial? http://www.lynda.com/trial/boblevine
All that out of the way, clicking preview should take you to the page you’re on but still give you the entire article. Use your mouse to swipe up or down.

ID no longer sees my iPad via Folio Builder

I've run into an issue where InDesign CS6 no longer sees my iPad via Folio Builder. It was working perfectly for weeks during my app build. Was able to conduct unit tests throughout build but for some reason InDesign no longer sees the iPad. When I connect the iPad to my macbook pro via usb, iTunes detects and recognizes it. I have all the recent software updates installed. I even reinstalled Adobe Viewer app. I make sure Adobe Viewer is running on my iPad and cable is connected. Any suggestions or tips would be greatly appreciated.

Please see http://status.adobedps.com/ and http://forums.adobe.com/thread/1175754.
Neil

Blank Folio Builder

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