Blank page n 500 ITS error(sessionlocking)when clicking on workitem in UWL

hi,
We have recently upgraded our system from NW 7 SP 10 to NW 7 SP 15. After this , when a manger wants to approve a particular travel expense request or leave request, a blank screen opens and then after some time, we hit a 500 ITS error with Session-Locking. The iviews related to these workitems are all WD iviews.
Our server is MY SQL. We have set the property idleStart in CBS, VA to false. We have checked for ABAP dump. There is no dump regarding this in the back-end.
Can anyone please help.
This is very urgent .
regards,
pinki

hi gurus,
Can anyone pelase help me out !!
This is very urgent........
regards,
pinki

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    7   libsystem_pthread.dylib       0x00007fff8785f268 _pthread_body + 131
    8   libsystem_pthread.dylib       0x00007fff8785f1e5 _pthread_start + 176
    9   libsystem_pthread.dylib       0x00007fff8785d41d thread_start + 13
    Thread 0 crashed with X86 Thread State (64-bit):
      rax: 0x0000000000000000  rbx: 0x0000000000000003  rcx: 0xbaddd3f8426bbead  rdx: 0x00007fff73477380
      rdi: 0x00006080002b8b40  rsi: 0x00007fff8c416098  rbp: 0x00007fff53712c70  rsp: 0x00007fff53712be8
       r8: 0x0000000115bd6434   r9: 0x0000000115bd6437  r10: 0x00007fff8c416098  r11: 0x000053f8426bbea8
      r12: 0x0000000000000007  r13: 0x00006080000f7f40  r14: 0x00006080002b8b40  r15: 0x0000000000000002
      rip: 0x00007fff861a50dd  rfl: 0x0000000000010202  cr2: 0x000053f8426bbec0
    Logical CPU:     2
    Error Code:      0x00000004
    Trap Number:     14
    Binary Images:
           0x10c4ec000 -        0x10c50efff  com.apple.systempreferences (14.0 - 14.0) <48050CAA-B059-3B7A-8650-FD2FEFF9A255> /Applications/System Preferences.app/Contents/MacOS/System Preferences
           0x10c765000 -        0x10c76dfff  com.apple.security.ldapdl (4.0 - 55003) <CB35B0B2-4E5D-3CEE-BDD1-000C3CA6C879> /System/Library/Security/ldapdl.bundle/Contents/MacOS/ldapdl
           0x1105d8000 -        0x1105dcfff  com.apple.audio.AppleHDAHALPlugIn (269.25 - 269.25) <D7562B22-F5ED-3FD6-894E-4F4876DE14FF> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
           0x1105f1000 -        0x1105f1fe5 +cl_kernels (???) <3AE4DCE2-B598-48F0-AA2B-C61DA00904A2> cl_kernels
           0x1106fb000 -        0x1106fbfef +cl_kernels (???) <2D17DBA2-3265-44CC-A43B-FBE5A31DEBF3> cl_kernels
           0x110707000 -        0x110707ffe +cl_kernels (???) <14F9814E-B8B4-4725-91DD-CDB46B5A332E> cl_kernels
           0x110709000 -        0x1107effef  unorm8_bgra.dylib (2.4.5) <9423FFD4-6EF3-31BF-9DE9-6D55BA76D59E> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_bgra.dylib
           0x110831000 -        0x11084cff3  com.apple.security.csparser (3.0 - 57031.10.10) <6AC29346-B10D-3986-B06E-876B57392FC2> /System/Library/Frameworks/Security.framework/PlugIns/csparser.bundle/Contents/ MacOS/csparser
           0x111a47000 -        0x111a4ffff  com.apple.IntlTexts (2.0 - 264) <EB485515-07CD-3751-8865-0584D412BF08> /System/Library/PreferencePanes/Keyboard.prefPane/Contents/Resources/IntlTexts. prefPane/Contents/MacOS/IntlTexts
           0x111a58000 -        0x111ac3ff7  com.apple.InputMethodKit (1.2 - 1.1) <999BE4DB-95CF-385B-9FB5-AA84F8C3B69F> /System/Library/Frameworks/InputMethodKit.framework/Versions/A/InputMethodKit
           0x111b03000 -        0x111b16fff  com.apple.CommonCandidateWindow (1.3 - 1.3) <6EFCFF70-2EBC-3F24-90D1-35885EF94406> /System/Library/PrivateFrameworks/CommonCandidateWindow.framework/Versions/A/Co mmonCandidateWindow
           0x111eeb000 -        0x111efafff  com.apple.IntlKeyboard (2.0 - 264) <43C93674-6AD0-3139-BB33-95CF1680DE03> /System/Library/PreferencePanes/Keyboard.prefPane/Contents/Resources/IntlKeyboa rd.prefPane/Contents/MacOS/IntlKeyboard
           0x111fdb000 -        0x111fdbfe7 +cl_kernels (???) <0198C336-9EFC-428D-8397-F3F8AC07864D> cl_kernels
           0x1129fb000 -        0x1129fdfff  com.apple.framework.machinesettings (11.0 - 11.0) <9B969239-092E-30B4-B37E-8C62AD896649> /System/Library/PrivateFrameworks/MachineSettings.framework/Versions/A/MachineS ettings
           0x112d7d000 -        0x112d7efe5 +cl_kernels (???) <2169356A-8A83-459B-8ED6-3350B3DD94C1> cl_kernels
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           0x115bb5000 -        0x115bd7fff  com.apple.preference.keyboard (14.0 - 14.0) <A0A734B4-5B44-37C1-B139-6293D88EFC01> /System/Library/PreferencePanes/Keyboard.prefPane/Contents/MacOS/Keyboard
           0x115bed000 -        0x115c27ff7  com.apple.BluetoothUI (4.3.2 - 4.3.2f6) <C1339CCA-9DE4-3CCA-A7E3-8012BBF2C619> /System/Library/Frameworks/IOBluetoothUI.framework/Versions/A/IOBluetoothUI
           0x115c60000 -        0x115c72fff  com.apple.frameworks.preferencepanessupport (13.0 - 13.0) <54F6CB02-9AB2-34CF-B03E-489399D1573F> /System/Library/PrivateFrameworks/PreferencePanesSupport.framework/Versions/A/P referencePanesSupport
           0x115c88000 -        0x115c8cff7  com.apple.UniversalAccess (7.0 - 236.30) <8BA35A06-B175-311A-9619-7C74454D0485> /System/Library/PrivateFrameworks/UniversalAccess.framework/Versions/A/Universa lAccess
           0x115c94000 -        0x115c9bff7  com.apple.ZoomWindowSupport.framework (2.0 - 68) <CE6FB506-1306-3437-BB75-AA2898F225C2> /System/Library/CoreServices/ZoomWindow.app/Contents/Frameworks/ZoomWindowSuppo rt.framework/Versions/A/ZoomWindowSupport
        0x7fff5ff6b000 -     0x7fff5ffa1837  dyld (353.2.1) <65DCCB06-339C-3E25-9702-600A28291D0E> /usr/lib/dyld
        0x7fff81888000 -     0x7fff8189cff7  com.apple.MultitouchSupport.framework (262.33.1 - 262.33.1) <62DF9340-01A1-3E12-A604-C90F6361FD9E> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
        0x7fff8189d000 -     0x7fff818a1fff  com.apple.TCC (1.0 - 1) <61F36A72-B983-3A2D-9D37-A2F194D31E7D> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
        0x7fff818a2000 -     0x7fff81951fe7  libvMisc.dylib (516) <A82F9FE8-70ED-3BC9-9184-1A2B9EE3C010> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
        0x7fff81972000 -     0x7fff81974ff7  libutil.dylib (38) <471AD65E-B86E-3C4A-8ABD-B8665A2BCE3F> /usr/lib/libutil.dylib
        0x7fff81c0c000 -     0x7fff81cf0fff  libcrypto.0.9.8.dylib (52.10.1) <2A2924DE-63FB-37F6-B102-84D69240675B> /usr/lib/libcrypto.0.9.8.dylib
        0x7fff81cf1000 -     0x7fff81cf5fff  libcache.dylib (69) <45E9A2E7-99C4-36B2-BEE3-0C4E11614AD1> /usr/lib/system/libcache.dylib
        0x7fff81d74000 -     0x7fff81d7cfe7  libcldcpuengine.dylib (2.4.5) <F9EF8060-5E40-3E88-BC38-7452649672B2> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/libcldcpuengin e.dylib
        0x7fff81dc7000 -     0x7fff81df5fff  com.apple.CoreServicesInternal (221.2.2 - 221.2.2) <16F7A7F1-CF1D-35AD-A91F-690A814048DF> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
        0x7fff81df6000 -     0x7fff81e10ff3  com.apple.Ubiquity (1.3 - 313) <DF56A657-CC6E-3BE2-86A0-71F07127724C> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
        0x7fff81e11000 -     0x7fff81e27ff7  libsystem_asl.dylib (267) <F153AC5B-0542-356E-88C8-20A62CA704E2> /usr/lib/system/libsystem_asl.dylib
        0x7fff81e40000 -     0x7fff81e9aff7  com.apple.LanguageModeling (1.0 - 1) <ACA93FE0-A0E3-333E-AE3C-8EB7DE5F362F> /System/Library/PrivateFrameworks/LanguageModeling.framework/Versions/A/Languag eModeling
        0x7fff81e9b000 -     0x7fff81e9eff7  com.apple.Mangrove (1.0 - 1) <2AF1CAE9-8BF9-33C4-9C1B-123DBAF1522B> /System/Library/PrivateFrameworks/Mangrove.framework/Versions/A/Mangrove
        0x7fff81f14000 -     0x7fff81f63ff7  com.apple.opencl (2.4.2 - 2.4.2) <D16CFDE6-B5F7-301A-995E-8B583D8C675A> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
        0x7fff81f79000 -     0x7fff81f79fff  libOpenScriptingUtil.dylib (162) <EFD79173-A9DA-3AE6-BE15-3948938204A6> /usr/lib/libOpenScriptingUtil.dylib
        0x7fff81fc7000 -     0x7fff822aeffb  com.apple.CoreServices.CarbonCore (1108.2 - 1108.2) <FD87F83F-301A-3BD6-8262-5692FC1B4457> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
        0x7fff822af000 -     0x7fff82325fe7  libcorecrypto.dylib (233.1.2) <E1789801-3985-3949-B736-6B3378873301> /usr/lib/system/libcorecrypto.dylib
        0x7fff82333000 -     0x7fff82339fff  libsystem_trace.dylib (72.1.3) <A9E6B7D8-C327-3742-AC54-86C94218B1DF> /usr/lib/system/libsystem_trace.dylib
        0x7fff8233f000 -     0x7fff82342fff  com.apple.IOSurface (97.0.1 - 97.0.1) <0C9ED49D-AADB-3CB9-9A11-F5D765253548> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
        0x7fff82343000 -     0x7fff82353ff7  libbsm.0.dylib (34) <A3A2E56C-2B65-37C7-B43A-A1F926E1A0BB> /usr/lib/libbsm.0.dylib
        0x7fff82381000 -     0x7fff823f9ff7  com.apple.SystemConfiguration (1.14 - 1.14) <E0495F7D-5624-3EF7-B7E5-DA0EE708B6E4> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
        0x7fff82413000 -     0x7fff82459ff7  libauto.dylib (186) <A260789B-D4D8-316A-9490-254767B8A5F1> /usr/lib/libauto.dylib
        0x7fff824ff000 -     0x7fff8252ffff  com.apple.GSS (4.0 - 2.0) <FD154E62-F4CF-339D-B66C-AF4AED6A94A6> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
        0x7fff82530000 -     0x7fff82553fff  com.apple.Sharing (328.3.2 - 328.3.2) <F555679F-1CD1-3EB2-8E01-FCB80EF07330> /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing
        0x7fff82649000 -     0x7fff826ddfff  com.apple.ink.framework (10.9 - 213) <8E029630-1530-3734-A446-13353F0E7AC5> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
        0x7fff826de000 -     0x7fff826e6fff  libMatch.1.dylib (24) <C917279D-33C2-38A8-9BDD-18F3B24E6FBD> /usr/lib/libMatch.1.dylib
        0x7fff8270c000 -     0x7fff82773ff7  com.apple.framework.CoreWiFi (3.0 - 300.4) <19269C1D-EB29-384A-83F3-7DDDEB7D9DAD> /System/Library/PrivateFrameworks/CoreWiFi.framework/Versions/A/CoreWiFi
        0x7fff82774000 -     0x7fff82788ff7  com.apple.ProtectedCloudStorage (1.0 - 1) <52CFE68A-0663-3756-AB5B-B42195026052> /System/Library/PrivateFrameworks/ProtectedCloudStorage.framework/Versions/A/Pr otectedCloudStorage
        0x7fff82789000 -     0x7fff827a7fff  com.apple.frameworks.preferencepanes (16.0 - 16.0) <C763B730-D6BC-31D3-951A-898BB49C5A3E> /System/Library/Frameworks/PreferencePanes.framework/Versions/A/PreferencePanes
        0x7fff827a8000 -     0x7fff827e8ff7  com.apple.CloudDocs (1.0 - 280.6) <C1179CEF-E058-3E16-BF90-C059FE7CDE77> /System/Library/PrivateFrameworks/CloudDocs.framework/Versions/A/CloudDocs
        0x7fff827e9000 -     0x7fff82815fff  libsandbox.1.dylib (358.1.1) <BA84BDAF-2C59-3CED-8970-9FB029BD7442> /usr/lib/libsandbox.1.dylib
        0x7fff82816000 -     0x7fff828ecff3  com.apple.DiskImagesFramework (10.10.1 - 396) <E7478685-E829-372A-A945-A512730D3312> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
        0x7fff828ed000 -     0x7fff828eefff  libDiagnosticMessagesClient.dylib (100) <2EE8E436-5CDC-34C5-9959-5BA218D507FB> /usr/lib/libDiagnosticMessagesClient.dylib
        0x7fff82907000 -     0x7fff82907ff7  liblaunch.dylib (559.10.3) <DFCDEBDF-8247-3DC7-9879-E7E497DDA4B4> /usr/lib/system/liblaunch.dylib
        0x7fff82908000 -     0x7fff82a1aff7  libvDSP.dylib (516) <151B3CCB-77D3-3715-A3D0-7C74CD5C7FFC> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
        0x7fff82a1b000 -     0x7fff82a22fff  com.apple.network.statistics.framework (1.2 - 1) <61B311D1-7F15-35B3-80D4-99B8BE90ACD9> /System/Library/PrivateFrameworks/NetworkStatistics.framework/Versions/A/Networ kStatistics
        0x7fff82a23000 -     0x7fff82a2bff7  com.apple.icloud.FindMyDevice (1.0 - 1) <D198E170-3610-3727-BC87-73AD249CA097> /System/Library/PrivateFrameworks/FindMyDevice.framework/Versions/A/FindMyDevic e
        0x7fff82a2c000 -     0x7fff82a57fff  com.apple.DictionaryServices (1.2 - 229) <6789EC43-CADA-394D-8FE8-FC3A2DD136B9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
        0x7fff82a92000 -     0x7fff82b00ffb  com.apple.Heimdal (4.0 - 2.0) <3E5DA653-A343-3257-ADE1-BA879BAE280F> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
        0x7fff82b01000 -     0x7fff82b82ff3  com.apple.CoreUtils (1.0 - 101.1) <45E5E51B-947E-3F2D-BD9C-480E72555C23> /System/Library/PrivateFrameworks/CoreUtils.framework/Versions/A/CoreUtils
        0x7fff82d44000 -     0x7fff82d5eff7  liblzma.5.dylib (7) <1D03E875-A7C0-3028-814C-3C27F7B7C079> /usr/lib/liblzma.5.dylib
        0x7fff82d5f000 -     0x7fff82f44ff3  libicucore.A.dylib (531.31) <B08E00D5-13C6-3391-AB3A-8DE693D3B42E> /usr/lib/libicucore.A.dylib
        0x7fff82f45000 -     0x7fff82f47ff7  libquarantine.dylib (76) <DC041627-2D92-361C-BABF-A869A5C72293> /usr/lib/system/libquarantine.dylib
        0x7fff837d1000 -     0x7fff837e5feb  libCGInterfaces.dylib (294.1) <390D4B3F-B738-3D33-BEDB-07E3F0F6B42C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/Libraries/libCGInterfaces.dylib
        0x7fff837e6000 -     0x7fff837ebffb  libheimdal-asn1.dylib (398.10.1) <A7B6447A-6680-3625-83C3-993B58D5C43F> /usr/lib/libheimdal-asn1.dylib
        0x7fff837ec000 -     0x7fff837f4fff  libsystem_dnssd.dylib (561.1.1) <62B70ECA-E40D-3C63-896E-7F00EC386DDB> /usr/lib/system/libsystem_dnssd.dylib
        0x7fff837f5000 -     0x7fff83828ff7  com.apple.MediaKit (16 - 757) <345EDAFE-3E39-3B0F-8D84-54657EC4396D> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
        0x7fff83829000 -     0x7fff8395bff7  com.apple.MediaControlSender (2.0 - 215.15) <454420EB-E6FE-3074-8D58-67471E1D61E5> /System/Library/PrivateFrameworks/MediaControlSender.framework/Versions/A/Media ControlSender
        0x7fff8395c000 -     0x7fff8399cff7  libGLImage.dylib (11.1.1) <3986BFA3-4F55-380F-B01D-91BA9785D70C> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
        0x7fff8399d000 -     0x7fff839a2ff7  com.apple.MediaAccessibility (1.0 - 61) <00A3E0B6-79AC-387E-B282-AADFBD5722F6> /System/Library/Frameworks/MediaAccessibility.framework/Versions/A/MediaAccessi bility
        0x7fff839ca000 -     0x7fff839cdfff  com.apple.xpc.ServiceManagement (1.0 - 1) <5EFD45BF-B0CD-39F2-8232-6BA33E63E5D4> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
        0x7fff83a23000 -     0x7fff83a53ff3  com.apple.CoreAVCHD (5.7.5 - 5750.4.1) <3E51287C-E97D-3886-BE88-8F6872400876> /System/Library/PrivateFrameworks/CoreAVCHD.framework/Versions/A/CoreAVCHD
        0x7fff83a54000 -     0x7fff83a56fff  libUniversalAccess.dylib (236.30) <F8F2A821-00E8-3B3E-A208-9942EB75CE29> /usr/lib/libUniversalAccess.dylib
        0x7fff83a57000 -     0x7fff83d8afff  libmecabra.dylib (666.2) <F757CABA-3EDB-3ABA-A378-A7C574EA233B> /usr/lib/libmecabra.dylib
        0x7fff8436f000 -     0x7fff8438bff7  libsystem_malloc.dylib (53.1.1) <19BCC257-5717-3502-A71F-95D65AFA861B> /usr/lib/system/libsystem_malloc.dylib
        0x7fff8438c000 -     0x7fff8447cfef  libJP2.dylib (1232) <13BFC6A7-E24E-3F29-AD3C-E2D382A1223A> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
        0x7fff8447d000 -     0x7fff84509ff7  libsystem_c.dylib (1044.10.1) <199ED5EB-77A1-3D43-AA51-81779CE0A742> /usr/lib/system/libsystem_c.dylib
        0x7fff8450a000 -     0x7fff84523fff  com.apple.openscripting (1.4 - 162) <80DFF366-B950-3F79-903F-99DA0FFDB570> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
        0x7fff84524000 -     0x7fff8452fff7  libcsfde.dylib (471.10.6) <E1BF5816-3CE6-30CE-B3EE-F68CB6BA1378> /usr/lib/libcsfde.dylib
        0x7fff84530000 -     0x7fff8469bff7  com.apple.audio.toolbox.AudioToolbox (1.12 - 1.12) <5C6DBEB4-F2EA-3262-B9FC-AFB89404C1DA> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
        0x7fff8469c000 -     0x7fff8489fff3  com.apple.CFNetwork (720.2.4 - 720.2.4) <E550C671-930F-3B12-8798-23898473E179> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
        0x7fff848ac000 -     0x7fff848c6ff7  libextension.dylib (55.1) <6D0CF094-85E8-3F5B-A3F1-25ECF60F80D9> /usr/lib/libextension.dylib
        0x7fff8496e000 -     0x7fff84979fff  libcommonCrypto.dylib (60061) <D381EBC6-69D8-31D3-8084-5A80A32CB748> /usr/lib/system/libcommonCrypto.dylib
        0x7fff8497a000 -     0x7fff84982ffb  com.apple.CoreServices.FSEvents (1210 - 1210) <782A9C69-7A45-31A7-8960-D08A36CBD0A7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/FSEvent s.framework/Versions/A/FSEvents
        0x7fff84983000 -     0x7fff84995ff7  com.apple.CoreDuetDaemonProtocol (1.0 - 1) <CE9FABB4-1C5D-3F9B-9BB8-5CC50C3E5E31> /System/Library/PrivateFrameworks/CoreDuetDaemonProtocol.framework/Versions/A/C oreDuetDaemonProtocol
        0x7fff84996000 -     0x7fff849a1fff  libGL.dylib (11.1.1) <1F0EB9FB-4B0F-349B-80DD-93FD3F45B9C7> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
        0x7fff849a2000 -     0x7fff849cafff  libsystem_info.dylib (459) <B85A85D5-8530-3A93-B0C3-4DEC41F79478> /usr/lib/system/libsystem_info.dylib
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        0x7fff8aa99000 -     0x7fff8ab0bff7  com.apple.framework.IOKit (2.0.2 - 1050.10.8) <FDFB1FBE-6A0E-3D63-828C-CD53500FCB0F> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
        0x7fff8ab0c000 -     0x7fff8ab0eff7  libsystem_sandbox.dylib (358.1.1) <95312E09-DA28-324A-A084-F3E574D0210E> /usr/lib/system/libsystem_sandbox.dylib
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