Blank preview page during preview

Hi,
When my customer tried to preview a report at his computer(created using crystal report v8.5) from a customized program using vb6 to code, the page is blank. However, when I tried to preview the same report at all the computers in my office, the preview page displays data during preview.
Pls advise.
Thanks!
Jennifer

Hi Frank,
Thanks for your reply.
My client and my system are using MS SQL Sever 2005 Express version. The report connects to the db using ODBC
and from the program, it passes parameter to the report. After that, the report will based on the parameter to select the records to be displayed from the table.
Just to confirm, You said 'install the CR designer on the application's system' so do you mean I need to install Crystal Report 8.5 designer on my client's computer? Pls advise.
What will be the conclusion if after installing the CR designer and data can be displayed during preview using the customised application that I had written?
Do you think is there a possibility that this problem is due to .dll issue?
Hope to receive your reply soon.
Regards,
Jennifer

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