Blank screen after Ending a call on Asha 501

Question

I got a new Asha 501 last week. I am very happy with the product and its worth for the money spent.
However, two issues i have noticed so far and its bothering me a bit
1. after ending a call the screen goes blank and sometimes it takes a bit to end the call. This is very awkward during some important calls. would appreciate if there is any solution for this.
2. Mail app takes a long time to load the message contents. I know 2g is not the fastest connection but still this is too slow even for 2g.
best,
Selvan

Answer 1

1. On call, when you bring your phone near to your ear, the Proximity sensor recognises your ear and turn off the screen so that there is no unwanted inputs as the screen touches your skin. But when you pull it back, it turns the screen on again, but it takes 0.5-1 second to the Max.
If it takes longer, make sure there is nothing in front of sensor (it is placed on top left), like Plastic lamination, some accessory, dust or while you pull off your phone, your finger should not be there.
If it still takes longer, better make your device checked at Nokia Care. If found some problem, they will change the sensor.
2. The mail app is working perfectly fine for me on Wi-Fi. You should try loading some websites in browser, if it takes longer, check network strength, it should be strong on 2G internet (Personal experience- BSNL 2G, residing near Network tower, slow like hell, in INDIA). Try changing provider.
Source- Personal experience (owning a Nokia 501)