Blank screen after loading Creative Cloud?

When I try to run the file, 'Launching creative Cloud does not finish installing and a blank screen appears.  (Windows 7)  I have tried uninstall/reinstall, I have tried removing the OOBE file step by step, neither of which have helped.  Suggestions?  I've now lost a day of my 'free trial.'

I have Windows 7 Premium, but maybe this will help with your Windows 8.
I've tried all the following solutions in many posts to no avail, except for creating new windows account. New account was the only way for it to work and I did not want that.
I finally figured out the root of all evil. The ampersand in Windows user folder name (not the Windows displayed user name).
If you have ampersand (&) or other non-alphabet characters in windows user folder name (Example: C:\Users\Bob & Mary), then Flash Builder will fail to install (happened to me), Creative Cloud will display white screen, and/or other miscellaneous problems.
I confirmed this to be true and works:
1) I had blank Creative Cloud window as shown in the first post.
2) I renamed the display username and window user folder name by doing the instructions here:
   http://www.ghacks.net/2011/03/28/how-to-change-a-windows-account-name-and-user-profile-fol der-name/
   (Example: Change from "Bob & Mary" to "Bob n Mary" - without the quotes)
3) After logging back in my newly renamed account, I opened Creative Cloud and login interface shows up! :-)

Similar Messages

  • Project will not open. blank screen after load

    I have a pretty major issue, I just finished a rough cut of a feature film and I decided to change my hard drive drive letters so they were more organized. Now premiere pro 2014 (up to date version) will not open the project properly.
    The file loads then it says looking for media then that goes away and it sits at a blank screen forever.

    I have a pretty major issue, I just finished a rough cut of a feature film and I decided to change my hard drive drive letters so they were more organized. Now premiere pro 2014 (up to date version) will not open the project properly.
    The file loads then it says looking for media then that goes away and it sits at a blank screen forever.

  • After launching Creative Cloud, All I get is the Creative Cloud screen Blank.

    When I launch Creative Cloud, this is all I see.
    I am running Windows 7 enterprise on an HP Ultrabook

    Also try the following forum threads for resolution.
    Creative Cloud Packager Blank Screen after Adobe ID Login
    Cloud Desktop App is blank?

  • How do i after down load creative cloud and have it in the tool bar , then click on it ,it brings up a box  called creative cloud then just rotates not bringing up any apps ?

    how do i after down load creative cloud and have it in the tool bar , then click on it ,it brings up a box  called creative cloud then just rotates not bringing up any apps ?

    Mac Spinning Wheel https://forums.adobe.com/message/5470608
    -Similar in Windows https://forums.adobe.com/message/5853430

  • Laptop only coming up with a blank screen after set-up?

    Ok, so. My parents bought me a brand new hp laptop for christmas. On christmas day i went through the whole set-up process and did all the steps it told me to do. When i'd been through all the steps, i got a loading symbol and ever since, all it comes up with is a blank, black screen and a mouse icon that i can move. I'm not 100% sure of the model though (appologies). What do i need to do??
    Cheers

    Hello @15_,
    Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
    I have read your post on how your notebook is coming up with a blank screen after setting it up. Is the power on the computer on? Is there an error message on the screen? I would be happy to help you, but first I would encourage you to post your product number for your computer. Below is a is an HP Support document that will demonstrate how to find your computer's product number. In addition, it will also help if you indicate which operating system you are using; and whether your operating system is 32 or 64 bit. The more information you can provide, the better!
    How Do I Find My Model Number or Product Number?
    Which Windows operating system am I running?
    Is the Windows Version on My Computer 32-bit or 64-bit?
    Please re-post with the necessary information, this way I will be able to research this further for you. I look forward to your reply!
    Cheers!
    MechPilot
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

  • Cannot use PhotoShop CS6 after trial expired, even after purchasing Creative Cloud Student Edition

    Hi.
    I had PhotoShop CS6 trial, which expired.
    I have purchased Creative Cloud student edition, I receive a message that my PhotoShop trial has expired.
    I am prompted to purchase the product to extend it, or type in the product's serial number
    (I never received a serial number.)
    I paid for Creative Cloud and have an order number, I should not be having this issue. 
    I have uninstalled and reinstalled PhotoShop CS6 multiple times, I also use DreamWeaver and am fearful that I will encounter the same issue. How can I use the Photoshop CS6 after I have paid for it?
    Curonda in Milwaukee, WI.

    Hi.
    The trial expired 2 weeks ago - Monday.
    I purchased the Cloud Yesterday, also 2 weeks ago Monday 10/15/2012.
    I purchased it twice thinking 1 purchase did not complete.
    I still will need to request a refund for 1, I've been too busy between, work, school, and kid. I'm at work now.
    Miss Curonda
    ...Remember, happiness is not a mood its a decision.
    Date: Thu, 25 Oct 2012 05:59:51 -0600
    From: [email protected]
    To: [email protected]
    Subject: Cannot use PhotoShop CS6 after trial expired, even after purchasing Creative Cloud Student Edition
    Re: Cannot use PhotoShop CS6 after trial expired, even after purchasing Creative Cloud Student Edition created by Nikhil Bisne in Trial Download & Install FAQ - View the full discussion
    Curonda,
    Can you let us know the date when your trial expired and when you bought the Creative Cloud Subscription?
    Thanks
    Nikhil
    Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/4799512#4799512
    Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4799512#4799512
    To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/4799512#4799512. In the Actions box on the right, click the Stop Email Notifications link.
    Start a new discussion in Trial Download & Install FAQ by email or at Adobe Community
    For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

  • SAP BPC 10.0 Web Client Blank Screen after login

    Hi ALL,
    We are using SAP BPC 10.0 Web Client with Adobe Flash Player 13.0.0.214 with IE 9.0 on Windows 7.0.
    We face strange error where on only on certain PC, the BPC web client working.. On other getting Blank/Blank Screen after login (with "movie not loaded" on the adobe flash player).. Both PCs are having the same setting.
    Even one of PC which previously working, starting this week suddenly getting the same error.. I have created OSS message and got feedback with also share this problem on this forum.
    I have done several actions as mentioned on several SAP notes )1624267, 1664889, 1681147, 1694871, 1752971, 1798336, 1804221, 1806371, 1811218, 1820505, 1918631, 1968584), but still no luck..
    If you have the same issue, kindly share..
    Thanks and regards,
    Hery

    Yes .. Compatibility View also checked.. in several PCs, it is working well. both failed and working PCs have the same setting.
    Just found another weird: in one working PC, 2 different windows local-admin users login to the same PC for BPC-web and getting different result (1 Ok ; 1 failed) ..seems it is related with the user profile and login-domain servers (we have multiple login-domain servers with load balancing mechanism).
    Thanks and regards,
    Hery

  • I can't down load Creative Cloud on my mac

    Every time I try to down load an app from Creative clue I go to a white screen with four small rotating shares in the middle. This happens every time but nothing seems to be happening. I've even left it 'downloading' over night.

    Ywa1n is the white screen within the Creative Cloud Desktop application or within your web browser?  If it is within your web browser what web browsers have you tried?  What version of each web browser were you utilizing?

  • After upgrading to the newest version of firefox my Juniper J-web web-gui showing a blank screen after login.

    Hi.
    After the newest version of firefox the browser only show a blank screen after doing the login on all Juniper SRX devices.
    Some one who can help me here?
    Kind regards
    Jonas (Denmark)

    Jonas,
    Please see:
    *[https://support.mozilla.org/kb/Server+not+found]
    *[https://support.mozilla.org/kb/Firewalls]
    *[http://kb.mozillazine.org/Error_loading_websites]
    *[http://kb.mozillazine.org/Browser_will_not_start_up]
    It could be that you need to reset Firefox to its defaults, however there could also could be something going wrong with the login request. Please check the Firewalls and loading websites to see if anything is blocking a request.

  • When reverting to purchased Adobe Acrobat XI Pro point product, after uninstalling Creative Cloud Desktop (and CC-based Acrobat XI Pro), how do I eliminate request to renew my subscription?

    Creative Cloud just wasn't working for me, so after several years of frustration with being abroad and not online when the program decided to require online verification, I'm ditching Creative Cloud and reverting to the purchased Adobe Acrobat XI Pro point product. However, after uninstalling Creative Cloud Desktop (and CC-based Acrobat XI Pro), it still wants to go online and check my CC subscription, disallowing use of the newly installed point product version from a several year-old ESD file (and the more recent AcrobatUpd11010.dmg file).
    Anyone have an idea of how to eliminate request to renew my subscription?
    If, as a journalist, I've have these issues over the past two years, including this final insult when I'm trying to get away from CC, it can't be a one-off problem. So I'd like to hear details about others who've had a similar issue with reverting from CC back to a point product or to CS.
    Thanks,
    Tim

    Hi Tim ,
    Please refer to the following link to cancel your subscription of Creative Cloud .
    https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
    You can get in touch with Adobe Chat Support if that does not help and to get your queries resolved.
    https://helpx.adobe.com/adobe-connect/kb/connect-chat-support.html
    Regards
    Sukrit Dhingra

  • Blank Screen after 703HP3 (Linux)

    Hi,
    after update a VMWare-SLES10SP2-Server with DOM and Webaccess HP703HP1 to
    HP703HP3 I got a blank screen after starting the machine.
    All logs look got but I can't login in. Only a blank web page. No login. No
    picture. Nothing.
    Any idea?
    Have anybody the same problem?
    I went back to my snapshot. So my user can login.
    Now I will try it at another server.
    Andreas

    Hi Massimo,
    the login web page for webaccess for the user...
    Andreas
    "Massimo Rosen" <[email protected]> schrieb im Newsbeitrag
    news:[email protected]..
    > Hi,
    >
    > Andreas Schild wrote:
    >>
    >> Hi,
    >>
    >> after update a VMWare-SLES10SP2-Server with DOM and Webaccess HP703HP1 to
    >> HP703HP3 I got a blank screen after starting the machine.
    >
    > What do you mean "a blank screen"? A blank screen where?
    >
    >> All logs look got but I can't login in. Only a blank web page. No login.
    >> No
    >> picture. Nothing.
    >
    > I'm sorry, but it's totally unclear what you're talking about. What web
    > page?
    >
    > CU,
    > --
    > Massimo Rosen
    > Novell Product Support Forum Sysop
    > No emails please!
    > http://www.cfc-it.de

  • Blank Screen after Hibernate

    Hi,
    On my DV6-3085 I sometimes power up by opening the lid and get a blank screen after a few seconds.
    The screen will say Starting Windows, flash and then go blank. At this point the finger print scanner is still working and responds but you cannot obliviously see anything.
    I fairly suspicious this happens after the laptop has not been used for a little while (overnight) after a lid close, so the Sleep light has stopped flashing and the laptop is in hibernate mode.
    My guess is it is something to do with switching graphics adapters. I've not yet decided if plugging the power in first does or does not make a difference or being on battery or AC when the lid was closed.
    I've got the latest drivers according to the HP driver update utility.
    Anyone with the same problem or have a solutions?
    Thanks,
    Dean.

    Hi,
    On my DV6-3085 I sometimes power up by opening the lid and get a blank screen after a few seconds.
    The screen will say Starting Windows, flash and then go blank. At this point the finger print scanner is still working and responds but you cannot obliviously see anything.
    I fairly suspicious this happens after the laptop has not been used for a little while (overnight) after a lid close, so the Sleep light has stopped flashing and the laptop is in hibernate mode.
    My guess is it is something to do with switching graphics adapters. I've not yet decided if plugging the power in first does or does not make a difference or being on battery or AC when the lid was closed.
    I've got the latest drivers according to the HP driver update utility.
    Anyone with the same problem or have a solutions?
    Thanks,
    Dean.

  • I would like to see all my contacts in my old outlook acount, after loading the cloud I I can only find them in the new cloud acount. How do I get them back in the old outlook acount

    I would like to see all my contacts in my old outlook acount, after loading the cloud I I can only find them in the new cloud acount. How do I get them back in the old outlook acount?

    In Outlook, export your contacts to a .pst or .csv file. Keep the exported file
    How to export contacts from Outlook for Windows.

  • After starting Creative Cloud just a white Window appears, no Apps or something else Windows 8.1, more uninstallation and re-install didn't bring a solution

    After starting Creative Cloud just a white Window appears, no Apps or something else Windows 8.1, more uninstallation and re-install didn't bring a solution. I have had installed Photoshop CC Trial Version, but had to re-boot the system, so I lost the Software. After re-installing the Creative Cloud Desktop appeared just a White window. I tried to delete the file of OOBD in AppData but no reaction. It still appears as a clear window.

    See if the following helps:
    https://forums.adobe.com/thread/1249756

  • Why does the payment screen for the creative cloud change from english to portuguese?

    Why does the payment screen for the creative cloud change from english to portuguese?
    I'm trying to sign up for the photography creative cloud with lightroom 5 and photoshop. When I click on the "buy" button is takes me to the payment page, but my country changes from the U.S. to Argentina and the language changes also.
    I've tried contacting Adobe, but they're ways of contacting them are a pain in the ***. The chat doesn't work and I'm on hold forever when I call.

    Make sure that EVERY DETAIL is the same in every place you enter your information
    -right down to how you spell and punctuate the parts of your name and address
    Change/Verify Account https://forums.adobe.com/thread/1465499 may help
    -Credit card https://helpx.adobe.com/utilities/credit-card.html
    -email address https://forums.adobe.com/thread/1446019
    -http://helpx.adobe.com/x-productkb/global/didn-t-receive-expected-email.html
    -http://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id. html

Maybe you are looking for

  • Printing to hp officejet pro 8000 wireless

    After my 10-year-old DeskJet was incinerated by lightning, I purchased an HP OfficeJet Pro 8000 Wireless. Now I cannot print CD inserts; the driver says the printer is offline. However, I can then successfully print a Word document, for example, with

  • Time Machine External Hard Drive (primary storage and backup)

    Hi all, Recently purchased a 500G Mac Mini as a dedicated HTPC and have a question regarding Time Machine (I didn't see a dedicated forum page for TM). I have 2 1.5TB external hard drives (Free Agent for Mac). One houses all my iTunes and Movie files

  • E51 streaming question

    Hi all, My first post here. I have an issue when streaming audio on my E51. I am using an internet radio application. When the backlight goes out the audio streaming also stops. I have searched the setings but failed to find a method of preventing th

  • Right file adapter Content Convers Parameter needed ?

    In text file to text file I have the following given input/output Input structure is this: <?xml version="1.0" encoding="UTF-8"?> <ns:MT_SEND xmlns:ns="http://comp.com/sap">   <Recordset>     <Record>       <FIELD1>       <FIELD2>       <FIELD3>    

  • Iweb upload issues

    i have entered all the correct ftp settings including the directory but when i upload my website apperas with a strange address ie www.mydomain.co.uk/my_domain/welcome. hmtl my ealier version of my website remians the same??