Blank screen during calls/alarms after updating to...

Hello. I really need your advice. The problem is that I have blank screen during all calls and alarms and worst thing is that menu and shutdown keys isn't working idher. I can't do anything when I have a call or when I want to shut down alarm clock. Everything worked fine with Symbian Belle but this **bleep** started after I updated it to Belle. So what should I do in this case. Any advices? Thak you
Solved!
Go to Solution.

Hi ausrius517,
Sorry to hear you are having a problem with your device.
Have you tried performing the following resets to see if it will solve your issue:
Soft Reset - this will not delete and data off your device.
Enter *#7780# into your phone's keypad and when prompted, enter 12345 (default code)
If there are not too much data on your device and you have made a backup, you can go for the hard reset option below.
Hard Reset - this will wipe all data off your device, so a backup is recommeded before doing this.
Enter *#7370# into your phone's keypad and when prompted, enter 12345 (default code)
Regards,
haZey
If you find this post helpful, a click upon the white star at bottom would always be appreciated.
If it also solves your problem, clicking ACCEPT AS SOLUTION below it will benefit other users!

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