Blank screen freezes after receiving a VM msg.

After receiving a voicemail message the screen goes blank and freezes.
Cannot access dialpad or listen to VM msgs.

I had a couple days of no lock outs, then today its been very bad. I have had to hard reset 5-6 time, once during an actual call the phone screen locked up on black. I knew this because a text came in during the call, and when I looked at the screen it was blank. From this point forward the call quality was very poor and after the other line hung up, I had to hard reset to get back to normal. Starting to make me feel like this is a hardware failure, that unfortunately is occuring to most users who have older 3G phones. Makybe the accelerometer is dying, I don't know.
I am certain that my battery life has severly decreased in the past month, I think in conjunction with the 3.1 update.
I will be surprised at this point if Apple announces anything major in the way of a fix. Most out of warranty iphone users will just get new iphones.

Similar Messages

Passport screen freezes after a long call

Hello,
I've got my PassPort since fall october.
Although I am quite happy with it, I have noticed that after a long call, say 15min or more, the screen becomes slowly responsive. It doesn't fully freeze, though it is very slow to bring back the unlock screen. After unlocking the screen, the device behave nearly as expected although I have also noticed that the keyboard doesn't light. And if it locks again, it stays slowly responsive until I unlock the screen. To bring back the normal behavior there is nothing to do but restarting the device.
OS is : 10.3.0.1418
Radio is : 10.3.0.1419
Device is full encrypted as well as the SD card.
I've got very few third party apps, say Whatsapp, BBM meeting, radio.fr, beta zone, device switch.
I've removed everything on the device and did a clean, full install with link but I still experienced the same issue.
Any idea ?
Regards,
LB

Ira,
Thanks for replying. No, I did no test without any third party apps. I'd prefer not being forced to uninstall WhatsApp because I'm using it a lot ... I was using it in the past with BB OS 7 and had no issue so far. However I saw a lot of threads dealing with screen freezing after calling but none of them mentionning issue with WhatsApp. Do you have any link about this?
Regards,
LB

My screen freezes after a few seconds on my iphone 5c and the display fades slightly so you can see faint lines in the background. I'm not sure whether this is easily fixable or a major problem. Have reset the device, but this has worked. Any ideas?

My screen freezes after a few seconds on my iphone 5c and the display fades slightly so you can see faint lines in the background. I'm not sure whether this is easily fixable or a major problem. Have reset the device, but this has worked. Any ideas?

To make sure that this is not software related, set it up as new device, explained in this article:
How to erase your iOS device and then set it up as a new device or restore it from backups

I have iPad air, screen freezes after FaceTime call and cannot get back to home screen, have to power down and turn back on to get back to home screen. What am I doing wrong?

I have iPad air, screen freezes after FaceTime call and cannot get back to home screen, have to power down and turn back on to get back to home screen. What am I doing wrong?

Hi RWD2,
Welcome to the Support Communities!
To resolve your issue with Facetime freezing when you end a call, I would try the first three steps in the article below.
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
Resolution
If a single application is not responding or stops responding when it opens, you can force it to close.
If the device is unresponsive or if certain controls aren't working as expected, restart your device.
If the device remains unresponsive or does not turn on (or power on), reset your device.
If you are using Wi-Fi, it may be helpful to try these troubleshooting steps as well:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398?viewlocale=en_US
Reset network settings by tapping Settings > General > Reset > Reset Network Settings.
Note: This will reset all network settings including previously connected Wi-Fi networks and passwords
iOS and OS X: Recommended settings for Wi-Fi routers and access points
http://support.apple.com/kb/HT4199
I hope this information helps ....
Have a great day!
- Judy

Sometimes my screen freeze after unlock my phone . sometimes after open an app the touch screen not respond to my touch...

help.... i've faced this problem since the windows phone 8.1 updates.... sometimes my screen freeze after unlock my phone . sometimes after open an app the touch screen not respond to my touch... i tried all the ways like turning off wifi etc and still
no recover my problem , and still screen freezing problems appear on windows phone 10 technical support..... just wish had to cure it... or i was depressing ....

Hello,
This is a developer forum and is intended only for discussions of Windows Phone APIs and app development.
For technical issues regarding usability, updates, or other Windows Phone usability problems you might want to try the Microsoft Mobile Community forums:
http://answers.microsoft.com/en-us/winphone/forum?tab=Threads
Thanks,
James
Windows SDK Technologies - Microsoft Developer Services - http://blogs.msdn.com/mediasdkstuff/

Lock screen freezes after ios 7 update

lock screen freezes after ios 7 update

exactly what happened, the screen is locked on the plug sign, what can you do to unfreeze

LOSE INTERNET,BLANK SCREEN,FREEZES,ALL AFTER I DOWNLOADED WINDOWS 8.1

I HAVE A PAVILION NOTEBOOK EVER SINCE I DOWN LOADED 8.1 I HAVE BEEN HAVING PROBLEMS WITH BLANK SCREEN, FROZEN NET AND KICKS ME OFF THE INTER NET PLEASE HELP

TAMMY8 wrote:
I HAVE A PAVILION NOTEBOOK EVER SINCE I DOWN LOADED 8.1 I HAVE BEEN HAVING PROBLEMS WITH BLANK SCREEN, FROZEN NET AND KICKS ME OFF THE INTER NET PLEASE HELP
See my Signature for more help.....
I am a Volunteer to help others on here-not a HP employee.
Replies aren't online 24/7 because of Time Zone differences.
Remember in this Day and Age of Computing the Internet is Knowledge at your fingertips if you choose understand it. -2015-

IMac blank screen shortly after login - can't reinstall/restore either

Since yesterday my iMac crashes with a blank screen (different colors, mostly blue) shortly after login. Booting in safe mode is fine though. Hardware test did not find any problems, also Windows Vista 32bit runs fine. I would restore a recent backup, but when I boot from the installation disk the screen turns white and freezes. I tried a PRAM reset and I took the power chord and everything off for several minutes. Still the same issues.
Console showed kernel panics. Please check the dump below.
Any suggestions on how to restore my iMac?
Thanks,
qgi
Thu Sep 10 23:07:15 2009
panic(cpu 0 caller 0x00C866A4): NVRM[0]: Read Error 0x00020400: BAR0 0xe2000000 0x6a08c000 0x092480a2 D0 P2/4
Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
0x5b41f868 : 0x12b4c6 (0x45f91c 0x5b41f89c 0x13355c 0x0)
0x5b41f8b8 : 0xc866a4 (0xeb6e80 0xeb6e80 0xe7b6d4 0x0)
0x5b41f918 : 0xf3fdf0 (0x7868004 0x7ddd804 0x20400 0xcc2d06)
0x5b41f958 : 0xf6386f (0x7ddd804 0x20400 0x5b41f988 0x898)
0x5b41f978 : 0xd596da (0x7ddd804 0x46ebc098 0x0 0x5b41f99c)
0x5b41f9a8 : 0xd47c99 (0x7ddd804 0x46ebc004 0x1 0x5b41f9ec)
0x5b41fa08 : 0xde91f3 (0x7ddd804 0x7a1c604 0xa9af880 0x0)
0x5b41fab8 : 0xde881b (0x7ddd804 0x7e29004 0x0 0x0)
0x5b41fb38 : 0xf28bc1 (0x7ddd804 0x7e29004 0x1a 0x2)
0x5b41fbb8 : 0xf29254 (0x7ddd804 0x7e29c04 0x400000 0x5b41fcdc)
0x5b41fd38 : 0xf5a3ed (0x7ddd804 0x7e29c04 0x0 0x0)
0x5b41fe88 : 0xddc495 (0x7ddd804 0x7a1c604 0x0 0x0)
0x5b41fed8 : 0xc86b60 (0x7ddd804 0x7a1c604 0x0 0x0)
0x5b41ff18 : 0x426bfb (0x0 0x7ec4c80 0x1 0x19fed4)
0x5b41ff68 : 0x425d58 (0x7ec4c80 0x71066b0 0x5b41ff98 0x136efd)
0x5b41ff98 : 0x425a3a (0x7545840 0x7124ec0 0x72f04a8 0x0)
Backtrace continues...
Kernel loadable modules in backtrace (with dependencies):
com.apple.nvidia.nv50hal(5.4.8)@0xecc000->0x111ffff
dependency: com.apple.NVDAResman(5.4.8)@0xc6d000
com.apple.NVDAResman(5.4.8)@0xc6d000->0xecbfff
dependency: com.apple.iokit.IONDRVSupport(1.7.3)@0xc5f000
dependency: com.apple.iokit.IOPCIFamily(2.6)@0x629000
dependency: com.apple.iokit.IOGraphicsFamily(1.7.3)@0xc25000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
9L31a
Kernel version:
Darwin Kernel Version 9.8.0: Wed Jul 15 16:55:01 PDT 2009; root:xnu-1228.15.4~1/RELEASE_I386
System model name: iMac8,1 (Mac-F227BEC8)
System uptime in nanoseconds: 166442601961
unloaded kexts:
com.apple.driver.InternalModemSupport 2.4.0 - last unloaded 118040925185
loaded kexts:
com.vmware.kext.vmnet 2.0.5
com.vmware.kext.vmioplug 2.0.5
com.vmware.kext.vmci 2.0.5
com.vmware.kext.vmx86 2.0.5
com.apple.filesystems.msdosfs 1.5.5 - last loaded 149337141464
com.apple.driver.iTunesPhoneDriver 1.0
com.apple.driver.AppleHWSensor 1.9d0
com.apple.driver.IOBluetoothSCOAudioDriver 2.1.8f2
com.apple.filesystems.autofs 2.0.2
com.apple.filesystems.ntfs 2.1
com.apple.driver.AppleUpstreamUserClient 2.7.5
com.apple.iokit.IOBluetoothSerialManager 2.1.8f2
com.apple.driver.AppleHDA 1.7.1a2
com.apple.DontSteal_Mac_OSX 6.0.3
com.apple.iokit.CHUDUtils 201
com.apple.iokit.CHUDProf 211
com.apple.driver.AppleIRController 113
com.apple.GeForce 5.4.8
com.apple.driver.ACPISMCPlatformPlugin 3.4.0a17
com.apple.driver.AppleHDAController 1.7.1a2
com.apple.iokit.IOFireWireIP 1.7.7
com.apple.driver.AudioIPCDriver 1.0.6
com.apple.driver.AppleUSBAudio 2.6.4b17
com.apple.driver.AppleLPC 1.3.1
com.apple.driver.AppleBacklight 1.6.0
com.apple.nvidia.nv50hal 5.4.8
com.apple.driver.BroadcomUSBBluetoothHCIController 2.1.8f2
com.apple.driver.AppleHIDKeyboard 1.0.9b4
com.apple.iokit.IOUSBMassStorageClass 2.0.8
com.apple.driver.AppleUSBMergeNub 3.4.6
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.1.1
com.apple.iokit.SCSITaskUserClient 2.1.1
com.apple.driver.XsanFilter 2.7.91
com.apple.iokit.IOATAPIProtocolTransport 1.5.3
com.apple.driver.AppleUSBHub 3.4.9
com.apple.iokit.IOUSBUserClient 3.4.9
com.apple.iokit.IOAHCIBlockStorage 1.2.2
com.apple.iokit.AppleYukon2 3.1.13b2
com.apple.driver.AirPortBrcm43xx 366.91.21
com.apple.driver.AppleFWOHCI 3.9.7
com.apple.driver.AppleAHCIPort 1.7.0
com.apple.driver.AppleIntelPIIXATA 2.0.1
com.apple.driver.AppleUSBEHCI 3.4.6
com.apple.driver.AppleUSBUHCI 3.3.5
com.apple.driver.AppleEFINVRAM 1.2.0
com.apple.driver.AppleRTC 1.2.3
com.apple.driver.AppleHPET 1.4
com.apple.driver.AppleACPIPCI 1.2.5
com.apple.driver.AppleACPIButtons 1.2.5
com.apple.driver.AppleSMBIOS 1.4
com.apple.driver.AppleACPIEC 1.2.5
com.apple.driver.AppleAPIC 1.4
com.apple.security.seatbelt 107.12
com.apple.nke.applicationfirewall 1.6.77
com.apple.security.TMSafetyNet 3
com.apple.driver.AppleIntelCPUPowerManagement 76.2.0
com.apple.driver.DiskImages 199
com.apple.BootCache 30.4
com.apple.iokit.IOSerialFamily 9.4
com.apple.driver.DspFuncLib 1.7.1a2
com.apple.iokit.CHUDKernLib 201
com.apple.driver.IOPlatformPluginFamily 3.4.0a17
com.apple.driver.AppleSMC 2.3.1d1
com.apple.iokit.IOHDAFamily 1.7.1a2
com.apple.iokit.IOAudioFamily 1.6.9fc5
com.apple.kext.OSvKernDSPLib 1.1
com.apple.NVDAResman 5.4.8
com.apple.iokit.IONDRVSupport 1.7.3
com.apple.iokit.IOGraphicsFamily 1.7.3
com.apple.driver.AppleUSBBluetoothHCIController 2.1.8f2
com.apple.iokit.IOBluetoothFamily 2.1.8f2
com.apple.iokit.IOUSBHIDDriver 3.4.6
com.apple.driver.AppleUSBComposite 3.2.0
com.apple.iokit.IOSCSIBlockCommandsDevice 2.1.1
com.apple.iokit.IOBDStorageFamily 1.5
com.apple.iokit.IODVDStorageFamily 1.5
com.apple.iokit.IOCDStorageFamily 1.5
com.apple.iokit.IOSCSIArchitectureModelFamily 2.1.1
com.apple.iokit.IO80211Family 216.1
com.apple.iokit.IONetworkingFamily 1.6.1
com.apple.iokit.IOFireWireFamily 3.4.9
com.apple.iokit.IOAHCIFamily 1.5.0
com.apple.iokit.IOATAFamily 2.0.1
com.apple.iokit.IOUSBFamily 3.4.9
com.apple.driver.AppleEFIRuntime 1.2.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.iokit.IOStorageFamily 1.5.6
com.apple.iokit.IOHIDFamily 1.5.5
com.apple.driver.AppleACPIPlatform 1.2.5
com.apple.iokit.IOACPIFamily 1.2.0
com.apple.iokit.IOPCIFamily 2.6
Message was edited by: qgi
Message was edited by: qgi

HI,
Go here for help to Resolve Kernel Panics
Carolyn

How to downgrade kernel 3.10 - blank screen problem after upgrade

After a recent upgrade, which included kernel 3.10, my ASUS zenbook ux21a boots into a blank screen as reported in these topics:
https://bbs.archlinux.org/viewtopic.php?id=167411
https://bbs.archlinux.org/viewtopic.php?id=167463
https://bbs.archlinux.org/viewtopic.php?id=167518
How do I downgrade to kernel 3.9, please?
On this laptop I only have dual boot Arch and Win8 (but also a vacant partition). My grub timeout is set to 0 seconds because I almost never use windows, hence my problem is to get any control of the PC. I have attempted a fresh install from USB, but it takes me into exactly the same blank screen. I also attempted install of the older arch version, which went ok until post-installation reboot, following which I ended up with the same blank screen - probably because during the installation the new kernel 3.10 was downloaded.
I read in the above topics that people solved the problem by downgrading the kernel - somehow via chrooting from live arch usb. I lack knowledge on how to perform the kernel downgrade - perhaps someone can give instructions or at least tips how to get started.
Interestingly, the same kernel 3.10 upgrade did not cause problems on a very similar predecessor model ASUS us21e - this info may help the advanced guys to diagnose the source of the problem.
Last edited by latgarf (2013-08-04 21:18:04)

Thanks, andrekp, but it didn't work on my UX21A.
Here's what I did (screen stays black all throughout):
1. Boot the computer. I believe this takes me to login promt at tty1.
2. I login by blindly entering userid, <enter>, password, <enter>
3. speaker-test <enter> - I hear noise. Ctl+c to get out (noise stops).
4. Switch to tty2 by pressing ctl+alt+f2.
5. In tty2, I login by blindly entering userid, <enter>, password, <enter>; then speaker-test successful on tty2.
6. Switch back to tty1 by pressing ctl+alt+f1; speaker-test successful again on tty1.
7. Type startx. I assume that X and openbox are started successfully: I start lxterminal by pressing my custom short-cut keys combo that I specified in openbox's rc.xml; and speaker-test gives me audible noise from within lxterminal.
Again, screen stayed dark as night all the time, so the problem remains.
As my time allows, I try to come up to speed and follow/replicate the attempts to identify/resolve this problem made by more advanced guys in other topics:
https://bbs.archlinux.org/viewtopic.php?id=167411
https://bbs.archlinux.org/viewtopic.php?id=167463
https://bbs.archlinux.org/viewtopic.php?id=167518
https://bbs.archlinux.org/viewtopic.php?id=167314
The problem originally arose at # pacman -Syu, which included kernel upgrade from 3.9.9 to 10.3.3. After a later upgrade to 10.3.5, the problem remains. I've enabled 'testing' repositories on my other laptop, UX21E (which doesn't have this problem despite being the closest model!) - and I wait for the new 'testing' kernel to be released in arch, hoping to do a blind upgrade on UX21A and that it solves the problem. I also monitor https://www.kernel.org for when kernel 3.11 becomes available. If I manage to install kernel 3.11 even before it's released in arch-testing, maybe the problem will be gone...
In the mean time, I keep using the UX21A computer having installed Lubuntu on another partition (it has kernel 3.8).
Thanks again!

Screen freezes after score sheet comes up while playing bridge

I have been playing bridge on Pogo.com and I have cleared my files and cache each time before I play, but after the first score sheet comes up my screen freezes. I have just downloaded Java completely, does any one have an answer to this question?

A Java Card is a smartcard/chipcard, not a playing card -> wrong forum

Grey Screen Freeze after 10.6.7 update

I have 2 iMacs. My wife's is 2008 3.06 Ghz 24" model with Snow Leopard. Just updated to 10.6.7, and on re-boot we entered perpetual grey screen freeze ups. Followed guidance from support article - specifically to remove peripherals (attached were 2 USB devices - HP inkjet printer and WD 500G portable HD used as Time Machine. Also connected to LAN via RJ-45) After re-boot I changed network to airport to access LAN. When I re-inserted ethernet jack the grey screen immediately came up. Tried various combinations and ethernet connect always kills machine. Any ideas? I'm holding off on 10.6.7 update for other iMac.

Because I've had strange problems with past system update downloads, I now always get my system updates from http://support.apple.com/downloads/
I always use the Update Combo version. It installs a fresh set of all previous updates as well as the new one. This gives you a fresh beginning with system 10.6.x. Since I adopted that practice, I've had no more issues with updates.

[SOLVED] GNOME login screen freezes after 3 seconds

Hello,
today I installed Arch-Linux the first time. I had some issues during the installation (following https://wiki.archlinux.de/title/Anleitu … Einsteiger (its the german version, seems to differ a little from the english version)), but everything went good until I installed GNOME. Now the login screen freezes everytime after quite exactly 3 seconds, unless I press [strg]+[alt]+[f2] fast enough to switch in tty2. Then the screen will only freeze when I switch back to tty1. Once the screen is frozen, I can't switch to tty2 anymore.
I think the problem has something to do with my nvidia hybrid graphic system. During the installation I installed the packages bumblebee, bbswitch and primus, but uninstalled them because I thought they could be the problem. But although I uninstalled the packages, the "Stamina-Mode" status led is turned on after the system has started and the "Speed-Mode" status led not. I think that's a little bit strange, because I can't imagine which process is controlling these leds.
So I ran just
pacman -S xorg-drivers
and I had to create the xinitrc-file (because I could not find this file in /etc/skel). Now the default GUI appeared after I ran
startx
(I saw some windows and a clock). After that I installed gnome, changed the xinitrc-file in my userhome and got the freeze after a reboot.
I don't know if it has anything to do with my problem, but I get the following error-messages everytime I boot:
[drm:ibx_irq_handler] *ERROR* PCH transcoder A FIFO underrun
[drm:intel_dp_start_link_train] *ERROR* too many full retries, give up
[drm:ilk_display_irq_handler] *ERROR* Pipe A FIFO underrun
interl ips 0000:00:1f.6: thermal reporting for required devices not enabled, aborting
Hoeman
P.S.: Because I'm a total beginner at linux I probably missed the most important informations, but I can give you more if you tell me how
Last edited by Homan42 (2014-10-18 19:43:17)

Ok, I could solve the problem myself by installing the latest nvidia driver. Now I guess the intel grahic card is not used anymore, but I don't really know...

Tecra A4 - Blank Screen Sometimes After Resume

Sometimes after a resume the laptop restarts with a blank screen. Nothing there but it's working if you know what I mean. For instance I can press FN+F1 (the screen switch off button) and the laptop will play the little tune indicating that the action has happened even though I can't see it. And no, the brighten/darken screen buttons have no effect. The screen is just off.
If I hold down the start button to switch off and then press to reboot everything starts as normal.
Anyone know why this sometimes happens?

I was wondering if you could lend me a hand. I created a recovery DVD using the Recovery Tool that comes with the Tecra A4 and then asked to re-install the system. Stupid me, I didn't check to see if the DVD was ok before formatting my HD. Unfortunately, my DVD starts the installation and then hangs. I've called Toshiba, sent e-mails, done everything to see if they could send me a replacement recovery DVD but haven't had a response. Would you mind creating the DVD for me? I know it's a pain, but I cannot think of any thing else to do. I'm willing to buy the DVD from Toshiba but they won't respond to my e-mails. ANyway, I would be greatly in your debt if you could. If not, thanks for your time.

Screen freeze after OS start

Hello,
I have a Mac Book Pro. The screen freeze right after starting the OS.
I can not move my mouse (usb or pad), Typing has no effect.
-> I switch OFF/ON many times: do not work
->I tried safe mode, but nothing work
->I tried Reboot/Startup holding your Command-S key down. But I can not type anything.
The clock is still working, and the airport still find if internet is ON.
It seems that everything work except the mouse and keyboard....
BUT during the re--boot, if I press Shift and power -on. the computer start in Safe mode....but then nothing....
Only the POWER button is working.
Please help.....

I still need help.
I went to the apple store, plugged my computer into their monitor, keyboard and mouse. It worked fine. For over an hour I clicked on everything and did just about everything I can think of that I usually do. I changed settings in preferences, turned off the screen saver and turned it back on, turned off putting the computer to sleep and back on, restarted multiple times and the keyboard and mouse worked fine. So, we determined that I must need a new keyboard and mouse.
I set up my computer this morning and it worked fine. But when I came back and tried to wake it up from the screensaver I got no reaction. pushed the power button lightly a couple of times to force the ask for password screen to come up, when I tried to type my password in nothing happened. So then I forced the computer to shut down by holding the power button down for three seconds (the one on the monitor). Then started up, mouse wouldn't work. So, I thought it must be the usb port on the monitor that is bad. I shut down. plugged the keyboard into the back of my mac instead of the monitor.
All seemed great. Computer response even seemed faster. I thought I had solved my problem. I was using the computer for probably less than 30 minutes and then while I was using it the mouse froze. Computer would accept no input from the keyboard either, like clicking F11 for expose reaction.
I'm back to square one. What else should I try?????
Any ideas out there???
Thanks in advance.
-charlene

Apple TV blank screen even after restore?

Can't see home screen or anything on Apple TV. Did restore on iTunes. It said successful but still no picture.

Howdy PWQuick,
If I understand correctly you are unable to see anything on your TV screen even after a restore of your Apple TV with iTunes. I would use the other troubleshooting steps to help find out what is at fault here:
Apple TV (2nd and 3rd generation): Troubleshooting video issues
Your TV picture is completely black or has other quality issues such as static or blurry video
Confirm the settings and configuration of your television.
Check to verify that your TV's video input matches the HDMI connection.
Refer to the manufacturer's user guide for assistance with changing your TV input or picture mode.
Verify that your television meets the Apple TV minimum resolution requirements.
Verify that the Apple TV's power cable and the HDMI cables are securely connected.
When connecting to power, observe the front LED on your Apple TV for activity. If no light is visible, try a different power outlet or power strip.
Connect the Apple TV directly to your television, bypassing any home theater receivers, splitters, repeaters, or switches temporarily.
Inspect all cables for any kinks, tears, or other evidence of damage.
Verify that the HDMI cable being used with your Apple TV is a bidirectional cable. Although rare, single-direction HDMI cables do exist. If unsure, try flipping the connection between your Apple TV and television.
If all else fails, try a different HDMI cable.
Change the Apple TV resolution:
Press and hold the Menu and Up button on your Apple Remote for six seconds.
The Apple TV will automatically cycle to the next resolution at approximately 20 second intervals.
Press Play on the Apple Remote to keep the current resolution or Select to manually cycle to the next resolution.
Reboot your Apple TV by holding down the Menu and Down button on the Apple Remote for six seconds. Allow the Apple TV a few minutes to restart.
Note: If the Apple TV video functions correctly after bypassing a receiver, switch, or repeater, please refer to the accessory manufacturer's user guide for additional support.
Thank you for using Apple Support Communities.
Take care,
Sterling

Blank screen freezes after receiving a VM msg.

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