Blank screen in itunes search :(

I've downloaded ios7 and I receive a blank screen in itunes when I hit search.
Do they not want me to purchase any more music?

Hi Dodalady,
Thanks for visiting Apple Support Communities.
If you're seeing a white screen when searching in the iTunes Store, try the steps in this article:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Best,
Jeremy

Similar Messages

  • Blank screen in itunes store-please help im not very technical and when i click on my itunes app the screen is blank how can i fix this please?

    Blank screen in itunes store-please help im not very technical and when i click on my itunes app the screen is blank how can i fix this please?

    See if any of the following fix it.
    Try logging out of your account on your phone by tapping on your id in Settings > iTunes & App Store and tap 'Sign Out' on the popup and then log back in.
    If that doesn't fix it then try closing the iTunes store app via the phone's multitasking bar and see if it works properly when you open the app : double-click the home button to open the taskbar and then swipe or drag iTunes from there up and off the top of the screen to close it, and the click the home button to close the taskbar.
    A third thing to try is a soft-reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the equivalent of a reboot.

  • Iphone 4s keeps beeping when plugged in i have blank screen but itunes recognizes it but cant allow access because of the blank screen

    iphone 4s keeps beeping when plugged in i have blank screen but itunes recognizes it but cant allow access because of the blank screen

    As your iPhone is getting connected to iTunes take a backup of your iPhone in iTunes : http://support.apple.com/kb/ht1766
    And then Restore your iPhone to Factory settings and see if it works and if that doesn't fix the problem then there might be something wrong with the Hardware and you will have to take your iphone to Nearest Apple Genius Bar.
    Restore iPhone : http://support.apple.com/kb/ht1414

  • I get blank screen in iTunes when I click on 'Purchased' quick link

    I am no longer able to access my purchased content via iTunes through the 'Purchased' quick link that usually provides access to all purchased content (e.g. films, tv shows, muic, etc), although instead I am presented with a blank screen. I have tried re-installing iTunes, although this didn't help, however someone else logged on through my mac using iTunes and was able to see there content. I can see my content in the cloud via my other apple mobile devices, but not itunes.....
    Any ideas?? Thank you

    Hi Dave17,
    Welcome to the Support Communities!
    If you have a computer, you can view your iTunes Store account and request assistance by following the instructions below:
    iTunes Store & Mac App Store: Seeing your purchase history and order numbers
    http://support.apple.com/kb/ht2727
    Below are some steps to troubleshoot your connection to the iTunes Store:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    I hope this information helps ....
    Happy Holidays!
    - Judy

  • No Display, just blank screen in itunes store ver. 10.7

    Hi All,
    so when i log into itunes Store i get a blank screen in the middle.  the side bar shows, but the middle is blank and the little tool bar with home, music, appstore etc also not there.
    i am using windows 7 and upgraded to latest itunes 10.7
    it worked for a few days as normal but now im seeing this problem.  it seems the itunes store has loaded propoerly bcuz even though i cant see the middle i can still hover and randomly click links and it goes to the page but again only displays partially seems most of the pictures are not displaying.
    ive investigated this problem here in support and it seems its been a problem for a couple years,  i ve have tried the following fixes with no success, if anyone has any other options let me know please
    1) reset cache through advanced preferences
    2) netsh winsock reset
    3) check LSP through autoruns.exe for any conflicts.  seems only bonjour and windows live ID namespace provider are in the wiinsock, so don tthink there is any conflict here
    4) completley uninstalled itunes (1) iTunes; (2) QuickTime; (3) Apple Software Update; (4) Apple Mobile Device Support; (5) Bonjour; and (6) Apple Application Support." and reinstalled again
    5) log off and log on windows (someone said it worked for them so i gave it a try since its so simple, but no fix)
    6) deleted itunesprefs.xml
    7) checked that bonjour services in windows firewall were checked in both public and local networks
    anyone got any other ideas ? besides giving up on itunes... thanks

    Actually i thought i reset my cache but i didn't.  i just did it and it worked
    Edit > Preferences > Advanced > reset cache
    restart itunes
    viola !!!!!

  • Blank screen in iTunes store.

    When I go to my iTunes store all I get is a blank screen.  Can anyone help?

    Hello PartisanEntity,
    I found a couple of articles with steps you can take when you are not able to connect to the iTunes Store.  I recommend reviewing the following articles:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • Blank screen in itunes 10.5 on t410

    Get a Blank screen when trying to open Itunes store I have installed removed installed software

    try using this article if you see a blank iTunes store
    blank itunes store

  • Firefox mobile does not work in Samsung Fascinate, only get a blank screen for any search.

    I downloaded Firefox Mobile to my Samsung Fascinate. I had no problem with the download or installation. When I tried to do a search, all I got was a blank screen in the Firefox window. The Samsung Fascinate is set up to run only Bing. It does not like doing Google searches. When I try to force it to do a Google search through the existing Bing browser, I get the search result, but when I go to a site, none of the buttons work. In Firefox Mobile, I just get a blank white box in the Firefox window.

    You can continue using nightly builds without uninstalling. Fennec will offer to download a new nightly build whenever one is available.
    If you want to switch to a release version of Firefox, then you will need to uninstall the nightly build first. This will reset your history/bookmarks/settings.
    We are planning to release Firefox 4 beta 2 for Android later this week, so if you prefer to run an official release then you might to wait a few days and install that one.

  • ITunes store = blank screen in iTunes?

    For a couple of days now I'm only getting a blank screen when I try to access the iTunes/App Store in my iTunes. Win7x64, iTunes 10.7
    Anyone else with this issue?
    I remember there was a similar issue a year or so ago and the solution involved downgrading some itunes component or something... but now I'm not sure.
    Thanks!

    Will any other website in any browser work? iTunes surely uses Windows components for internet access and HTML page display. Consider it like another browser. Perhaps re-installing iTunes can help.

  • Blank screen in iTunes after updating to iOS 6 on new iPad

    I installed iOS 6 on my new iPad yesterday. When I open iTunes, it opens as blank white with black bar at top and rest white blank. My WiFi and everything else is working perfectly including Siri. I have tried rebooting the iPad (using both the normal shutdown and re-start method as well as pressing Home and Sleep buttons together for 10 seconds till Apple logo appears and then it shuts down). I am able to use App Store perfectly fine and have also been able to download apps and them successfully. I have tried re-setting the router and switched off and on the WiFi. The problem still persists. I have also searched the web for a way to re-install iTunes, but haven't found anything. Does anyone know of a solution? Please help as I would like to use iTunes on iOS 6. I do not want to be stuck with a non-functional iTunes till the new version, ie iTunes 11 arrives in late October.

    Hi all...I just got a solution to the problem. It's foolproof. Connect your iPad to your PC and re-install iOS 6. In case you would like to know how - Click on iPad in iTunes and then click on restore button. Then just follow the steps from there on. It worked for me. I know this is a "not-the-desired" solution, but it will fix your problem. For me it solved another problem - I had noticed a deterioration in speed when I had originally upgraded from 5 to 6. After doing this re-install, I can confirm, there is a noticeable difference in speed...across the board, including Siri responses. Thanks and best of luck.

  • Blank screen on itunes store...

    I have downloaded the newest version of itunes (10.4.1), and whenever i click on the itunes store, it is just a white screen with grey writing that says "iTunes Store". I have a macbook with Mac OSX version 10.5.8. Please help!

    I just spent a long time at the Genius Bar trying to figure this out. What finally worked was updating Safari (because iTunes is part of the web browser). So try that.

  • TS1368 Blank screen in itunes store.

    Done latest itunes update and all system software up to date. Running OSX 10.6.8  Tried all the other fixes.  HELP!!!!!!

    See if any of the following fix it.
    Try logging out of your account on your phone by tapping on your id in Settings > iTunes & App Store and tap 'Sign Out' on the popup and then log back in.
    If that doesn't fix it then try closing the iTunes store app via the phone's multitasking bar and see if it works properly when you open the app : double-click the home button to open the taskbar and then swipe or drag iTunes from there up and off the top of the screen to close it, and the click the home button to close the taskbar.
    A third thing to try is a soft-reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the equivalent of a reboot.

  • When I log into the iTunes store my screen shows the marker go half way across the loading indicator, the screen show a blank screen with the heading accessing  iTunes. If I go to the right side and search the store the names drop down. Nothing happens

    When I log into the iTunes store my screen shows the marker go half way across the loading indicator, the screen shows a blank screen with the heading "accessing  iTunes". If I go to the right side and search the store the "search names" drop down. Then nothing happens. My iTunes store account info is shown on the right side
    I am using a Dell Vostro 3400, with 8 GB RAM, Windows 7 64bit Ultimate OS. ITunes version 10.5? (Latest)
    What I have tried:
    Uninstalled iTunes,
    Removed firewall and protection.
    Re-installed iTunes 64bit (still get the same issue)
    Restarted firewall, added apple.com etc.
    I have created a new user profile to no vail.
    Still the same issue. I can access using my iPod 

    I am having the same problem ever since I upgraded.  Have received four emails from Apple support on the
    issue and nothing has worked.  Unloaded 10.5 and went back to 10.3 which worked fine but it would not allow
    me to sync my Iphone with the ios 5 upgrade.  Went back to 10.5 and sometimes get exactly what you do when
    I try an access the store.  It looks like something is clearly missing.  Have done just about everything I have seen
    on threads but nothing works.  Really need help.

  • When searching the app store iTunes returns a blank screen.

    I upgraded to iTunes 11.0.1 and found that I get a blank screen when I do a search in iTunes store. Any help??

    Seems to work fine for me. Everything in the itunes store is the same as a website so if you are having a problem. It is probably an issue at their end.
    Is it working now

  • ITunes blank screen on search, and faulty History page

    Hello,
    I have an iPhone 4s with iOS 6.  Whenever I try to search in iTunes the results don't load and I'm left with a blank screen. 
    Also the History page seems faulty - after I clear my history there's no 'done' or 'back' buttton so I have to close and reopen the app.
    Any suggestions?

    Same here on iPhone 4. It works fine on my iPad 3. Rubbish again from apple. Featured stuff selected fine, it's just the search. Basically can't buy any film unless it can be found under categories or history

Maybe you are looking for

  • LVM Volumes not available after update

    Hi All! I haven't updated my system for about two months and today I updated it. Now I have the problem that I cannot boot properly. I have my root partition in an LVM volume and on boot I get the message ERROR: device 'UUID=xxx' not found. Skipping

  • Compiles, but won't output anything but "0"

    I'm using Xinox JCreator LE, trying to run the following code: import java.io.*; public class Tester {      //default constructor      public Tester() {           //for storing my elements! yay           Element [] myElements;           System.out.pr

  • Can't find phots in Finder

    Ever since i have been using iPhoto '08 i have not been able to find my photos when looking for them in Finder - iPhoto Library is there but no sign on any photos. I wont to be able to attach some photos to a website and just cant find my photos - ca

  • Using Oracle Text for searching with UCM 10g

    I am using Oracle text with UCM 10gR3 and Site Studio 10gR4 and I am trying to sort the search results by relevancy and to also include a snippet of the retrieved document. I have the fields that the SS_GET_SEARCH_RESULTS service returns but the rele

  • How to store data temporarily in a tablecomponent not bound to database

    hi, I have two fields called Product and quantity which are not comming from any database table but need to be stored in a table format so that i am able to add rows to it (ie add more products and their quantity).when i am done with adding rows i sh