Blank screen in iTunes store.

When I go to my iTunes store all I get is a blank screen. Can anyone help?

Hello PartisanEntity,
I found a couple of articles with steps you can take when you are not able to connect to the iTunes Store. I recommend reviewing the following articles:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Thank you for using Apple Support Communities.
Best,
Sheila M.

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Blank screen in itunes store-please help im not very technical and when i click on my itunes app the screen is blank how can i fix this please?

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See if any of the following fix it.
Try logging out of your account on your phone by tapping on your id in Settings > iTunes & App Store and tap 'Sign Out' on the popup and then log back in.
If that doesn't fix it then try closing the iTunes store app via the phone's multitasking bar and see if it works properly when you open the app : double-click the home button to open the taskbar and then swipe or drag iTunes from there up and off the top of the screen to close it, and the click the home button to close the taskbar.
A third thing to try is a soft-reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the equivalent of a reboot.

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Hi All,
so when i log into itunes Store i get a blank screen in the middle. the side bar shows, but the middle is blank and the little tool bar with home, music, appstore etc also not there.
i am using windows 7 and upgraded to latest itunes 10.7
it worked for a few days as normal but now im seeing this problem. it seems the itunes store has loaded propoerly bcuz even though i cant see the middle i can still hover and randomly click links and it goes to the page but again only displays partially seems most of the pictures are not displaying.
ive investigated this problem here in support and it seems its been a problem for a couple years, i ve have tried the following fixes with no success, if anyone has any other options let me know please
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2) netsh winsock reset
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4) completley uninstalled itunes (1) iTunes; (2) QuickTime; (3) Apple Software Update; (4) Apple Mobile Device Support; (5) Bonjour; and (6) Apple Application Support." and reinstalled again
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Actually i thought i reset my cache but i didn't. i just did it and it worked
Edit > Preferences > Advanced > reset cache
restart itunes
viola !!!!!

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See if any of the following fix it.
Try logging out of your account on your phone by tapping on your id in Settings > iTunes & App Store and tap 'Sign Out' on the popup and then log back in.
If that doesn't fix it then try closing the iTunes store app via the phone's multitasking bar and see if it works properly when you open the app : double-click the home button to open the taskbar and then swipe or drag iTunes from there up and off the top of the screen to close it, and the click the home button to close the taskbar.
A third thing to try is a soft-reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the equivalent of a reboot.

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Hi Dodalady,
Thanks for visiting Apple Support Communities.
If you're seeing a white screen when searching in the iTunes Store, try the steps in this article:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Best,
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Hi Davin12,
Here is an article with some troubleshooting ideas for when you are not able to connect to the iTunes Store:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Take care,
- Ari

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As your iPhone is getting connected to iTunes take a backup of your iPhone in iTunes : http://support.apple.com/kb/ht1766
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Restore iPhone : http://support.apple.com/kb/ht1414

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I'm having an issue with my iTunes store on the latest version of iTunes on my PowerMac (10.6.8). When I try to load the store all I get is an empty white screen. Even searching for items doesn't get any result. I can see the load bar in the top window switching over to iTunes store, but when it reaches the end - nothing.
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Hi Dave17,
Welcome to the Support Communities!
If you have a computer, you can view your iTunes Store account and request assistance by following the instructions below:
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/ht2727
Below are some steps to troubleshoot your connection to the iTunes Store:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
I hope this information helps ....
Happy Holidays!
- Judy

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blank itunes store

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If you're seeing a blank iTunes Store, see this support article:
http://support.apple.com/kb/TS4123
If that does't help, try resetting Winsock. This has solved the problem for some people, at least.
1) Click on your start menu.
2) Go to accessories
3) Run the Command Prompt application. For those with Vista or Windows 7, right click on Comman Prompt and choose "run as administrator".
4) Once it opens, type in the following command...
netsh winsock reset
5) hit Enter and it should say something like Winsock reset successful.
6) Reboot your computer and try the iTunes Store again.
Regards.

Blank screen in iTunes store.

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