Blank Screen when web browsing

To start with, I'm running an ASUS laptop, Intel Core i7, 64 bit OS; connected to an ASUS RT-N56U router.
The other day I tried to check the data on an old external hardrive (which I've determined is dead), and in the process of looking things up on the internet I received a virus which AVG took care of.  Afterwards my browsers stopped working, and ever
since then all that happens is I get the starting page and when I try to go to any website all that happens is the address bar goes blank, and the page either goes white or just sits on the load screen.  I've tried IE and Chrome, but they both say they
cannot connect to the internet.  My laptop says that it is connected to the network and connected to the internet, so I am assuming something is wrong with my system somewhere, please help!! :(
I've determined that the router and internet are both working fine since I am running a second laptop on the same setup as the broken one.  Plus there are other systems that are connected to the network that are running just fine. 
After searching for hours, I have done the following:
>Reset the router/modem/laptop, a few times. 
>Disabled internet connection on laptop, turn it back on
>On separate computer checked the router settings and it states that my computer IS connected to the router
***NOTE: I can't access my router settings from the broken laptop, if that matters***
>I have verified that the MAC filter mode is disabled
>In the command prompt (as administrator) i ran "netsh int ip reset resetlog.txt" and got:
Reseting Global, OK!
Reseting Interface, OK!
>I restarted the DHCP Client
>I PING'd the router and www.google.com and got:
Ping statistics for 192.168.1.1:
    Packets: Sent = 4.  Received = 4.  Lost = 0 (0% loss).
Approximate round trip times in milli-seconds:
    Minimum = 0ms. Maximum = 3ms.  Average = 0ms
Ping statisticsfor 74.125.193.104:
    (very similar to those from above)
Approximate round trip times in milli-seconds:
    Minimum = 88ms.  Maximum = 99ms.  Average = 94 ms
>I tried the ipconfig /reset/flushdns /renew combo and got the following:
C:\Users\brett>ipconfig /release
Windows IP Configuration
No operation can be performed on Local Area Connection while it has its media di
sconnected.
An error occurred while releasing interface Loopback Pseudo-Interface 1 : The sy
stem cannot find the file specified.
 Wireless LAN adapter Wireless Network Connection:
   Connection-specific DNS Suffix 
   Link-local IPv6 Address . . . . . : fe80::55fc:a9ad:b9fe:cc81%12
   Default Gateway . . . . . . . . . :
Ethernet adapter Local Area Connection:
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix 
Tunnel adapter 6TO4 Adapter:
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix 
Tunnel adapter Local Area Connection* 15:
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix 
Tunnel adapter isatap.{537C411F-EBB9-4AD1-9EA5-EF7309BC11B9}:
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix 
C:\Users\brett>ipconfig /flushdns
Windows IP Configuration
Successfully flushed the DNS Resolver Cache.
C:\Users\brett>ipconfig /renew
Windows IP Configuration
No operation can be performed on Local Area Connection while it has its media di
sconnected.
An error occurred while releasing interface Loopback Pseudo-Interface 1 : The sy
stem cannot find the file specified.
Wireless LAN adapter Wireless Network Connection:
   Connection-specific DNS Suffix 
   Link-local IPv6 Address . . . . . : fe80::55fc:a9ad:b9fe:cc81%12
   IPv4 Address. . . . . . . . . . . : 192.168.1.74
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Default Gateway . . . . . . . . . : 192.168.1.1
Ethernet adapter Local Area Connection:
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix 
Tunnel adapter 6TO4 Adapter:
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix 
Tunnel adapter Local Area Connection* 15:
   Connection-specific DNS Suffix 
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6abd:406:11c9:b946:4932
   Link-local IPv6 Address . . . . . : fe80::406:11c9:b946:4932%21
   Default Gateway . . . . . . . . . : ::
Tunnel adapter isatap.{537C411F-EBB9-4AD1-9EA5-EF7309BC11B9}:
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix 
>Even tried doing a system restore, but it failed due to my anti-virus not allowing it?
I'm still searching, but I am not getting too far.  Please help!!

There were problems with hacked routers. Reset router settings to ISP default and set much stronger password. Test router with another computer or mobile.
Recover your infected systems.
Rgds
Milos

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    null

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