Blank screens in ESS portal

Hi All,
We have implemented ESS/MSS. The screen were coming fine, but suddenly we are facing an issue. When I we login to the portal and click on Working Time--> Leave request or
Employee Search --> Who's who or Change own data, Nothing is appearing on the screen. It shows done and the standard screen is not seen (which was actually working fine before). Please can anyone suggest me what could be done to get them. Even when i try to preview the iView from the Portal content even then nothing appears.
Regards,
Sai Sharan

SaiSharan,
make sure all the jco connections are working or not.
check whether permissions on the ESS folder have been changed or not.
check whether you are accessing the portal using FQDN or not
run st01,st05 traces and check any authorisations issues
check st22 to see any errors
Thanks
Bala Duvvuri

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ESS/MSS on SAP Portal Blank screen instead of IViews.

Hi,
ESS/MSS roles are visiable on portal but when I assigned it to my own user I could not see the iViews we are getting blank screen please screen.
Please help us.

hi,
you need to create user in the backend system and you need to map user in backend using SSO by either logon tickets or User mapping.
if you have not created user then to create user in backend follow following steps:
Please follow this steps to setup ESS/MSS in Portal.
Configuration Settings for ESS
Create Infotype 0105 for all Employees
Use
To link a user in the portal to the employee in the backend, the employee master records must be extended. The portal user information is stored in the backend in the communication infotype 0105, subtypes 0001 (System User Name SAP System (SY-UNAME)) and 0010 (E-Mail).
Prerequisites
u2022 The users MANAGER and EMPLOYEE are mapped to the relevant portal users, ideally by SSO, so that they have the same name.
u2022 You must have created personnel numbers in the SAP system for the relevant employees.
u2022 The following roles are assigned to your ERP user which should be mapped to the employees: SAP_EMPLOYEE, SAP_EMPLOYEE_ERP, and SAP_EMPLOYEE_ERP05. The latter is a composite role for all country specific functions. You can select only the specific country role for your user and delete the other roles.
Procedure
1. Choose the following:
SAP Easy Access Menu Human Resources u2192 Personnel Management u2192 Administration u2192 HR Master Data u2192 Maintain
Transaction PA30
2. Enter your employeeu2019s personnel number
3. In the direct selection section, enter infotype 0105 and choose the Create button.
4. In the subtypes for infotype u201CCommunicationu201D dialog box, select 0001 and then Enter.
5. In the field ID/Number, enter the ID used to log in to the portal
6. Save your entry.
7. Return to the Maintain HR Master Data screen.
8. Keep the infotype 0105 in the infotype field and choose Create.
9. In the subtypes for infotype u201CCommunicationu201D dialog box, select 0010 and then Enter.
10. In the ID/Number field, enter the email address and save your entries
11. Repeat steps 2-10 for employee 91000067. ID/Number MANAGER.
also Jco connection needs to be configured..
Regards,
Jigar Oza

Webdynpro ABAP appication blank screen at portal.

hi all
all ESS application in the portal working fine.
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balnk screen is coming.
i tried with support desk...like system admiin--supportsap applicationwhere i choose webdynpro--tried to run standard application . popup opened   with username and password....after giving
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that is also not working.
samp application running properly at r3.
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rz10 we maintained icm/full name host also.
i can tell that it is picking wrong hostname .
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swapna

yes anil
already maintained.
icm/host_name_ful maintanied as hostname.domain
saplocalhostfull also maintained
while debugging it is taking   hostname:8000   thats the reason blank screen is coming.
if change hostname.domain name   normal screen is coming
i can tell one thing that in smicm---http server
j2ee server configured set as false
we didnt maintain j2ee http port
and j2ee https port.
these are necessary parameters?
need to change?
plzguide me to solve.
ESS all applications are running fine.
problem coming with Abap application.
Thankyou
swapnal

ESS iviews blank screen

Hello ,
I am on EP7.0 and getting the blank screen for some iviews for ESS ,I have already modified the code for those services for which I am getting the blank screen using NWDI and I am getting blank screen only for services for which I modified the code ...
When I goto Content Admin.->Webdynpro and try to run it runs successfully , also the Applicaiton name and namspace properties for the correspondng iviews are missing
Please help.
Message was edited by:
SubhashTripathi

Hello Subhash,
We had a similar thing happen to us in NetWeaver Portal 70 when we went to SP10. There were some "Z" menu area customizations done on the backend and on the Portal side we created copy of the iView changed the applications property to point to the "Z" menu area ex:
sap.xss.menuarea=ZEMPLOYEE_BENEFITS_ERP2005
We then placed this iView on the page and flagged the original one to be invisible in navigation. When we went to SP10 even though it was flagged as invisible the portal was looking for the "Non Z" area menu. We fixed it be deleting the original iView from the page instead of merely flagging it as invisible in navigation.
Good luck,
Bert

ESS Blank Screen

Hi
I am having a problem with the ESS. For one employee, when that person clicks the Time-In/Out , nothing is displayed. Only a blank screen . On the same computer if another person login into the portal and do this, the screen is visible. Any help is appreciated.
Cheers
Skaria Manoj

Dear,
If your blank page is totally white, it could be that personalization data is hiding the iView.
You can go to System Administration>Support>PCD>Personalization cleanup and put the userid (who face problem) and ticking principal to clear your own personalization data.
And also check the authorizaiton for the user at backend system. Pls check both default log from portal and ABAP log through ST22 at Backend.
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ESS -- HR Administrator -- Blank Screen

Dear Supprot,
We are trying to configure the ESS and MSS Scenarios over the Portal 70 using the backend ERP 2005 (ECC 60) system.
The SAP ESS and MSS iViews are working fine. But, when we select the tab 'HR Administrator' and then select the 'Start Processing' option, the system opens a new page and displays an empty blank screen.
Do we know how to fix this issue?
Thank you,
Nikee

Hi Chris,
Same thing is happening with me!
Whenever i'm accessing the same workset & Iviews through Content Administration after changing Applicant parameter values to isEnabled=X or before changing, it throws me error something like this.
"com.sapportals.portal.prt.runtime.PortalRuntimeException: Failed in WD JNDI lookup. javax.naming.NameNotFoundException: No child found in WebDynproContext with name paasrprocst "
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CATS Screen dumps when navigating between prev and foll weeks in ESS portal

The medical leave absence type MEDICAL LEAVE @1/2 PAY(13) is the only allowed by time administrators to enter through transaction CAT2 and not through ESS. Once entered,this appears in your time entry in ESS as a disabled entry. However once you navigate between the previous or the following weeks, after this entry appears in your screen, the screen dumps.
SAP allows this functionality where time entries can be maintained for an employee through CAT2 on ERP side with an absence type not available in ESS portal.
The following is the dump analysis from ST22.
An exception occurred that is explained in detail below. |
The exception, which is assigned to class 'CX_SY_RANGE_OUT_OF_BOUNDS', was not
caught in
procedure "PROCESS_TIMESHEET" "(METHOD)", nor was it propagated by a RAISING
clause.
Since the caller of the procedure could not have anticipated that the
exception would occur, the current program is terminated.
The reason for the exception is:
In the running program "CL_XSS_CAT_RFC_COMMAND_TOOLS==CP", part of a string was
about to be accessed
with an explicitly specified length.
However, this length (4) exceeded the current length of the string
(3).
| This kind of access is illegal.
Kindly suggest.

The latest note released by SAP to solve this issue is 1559416 CATS WD: Dump if Attendance/Absence type is deactivated .It works !

Trying to test the Collaboration portal url using the below option in SICF but it is only pulling a blank screen

Hi All,
Am trying to test the Collaboration portal url using the below option in SICF but it is only pulling a blank screen.
The path in SICF is : /sap/bc/ui5_ui5/tmui/coll_portal
The webpage does not reflect any error except a blank screen.
Is there any basis side or TM side configuration that needs to be done to have data displayed on that webpage?
Appreciate quick reply.
Thanks.
Sat

Hi Jan,
Now am getting this error :
Gateway service /SCMTMS/USER not active
From the security guide I found a handful of services to be activated :
The following services are required if you intend to use the SAP TM Collaboration Portal:
●
/sap/public/bc/ur/
●
/sap/public/bc/icf/logoff
●
/sap/public/bc/UI2/
●
/sap/bc/ui2/startup
●
/sap/opu/odata/SCMTMS/TENDERING/
●
/sap/opu/odata/SCMTMS/USER/
●
/sap/opu/odata/SCMTMS/GENERAL/
●
/sap/opu/odata/SCMTMS/EVENT_NOT/
●
/sap/opu/odata/SCMTMS/INVOICE_SUBMISSION
●
/sap/opu/odata/SCMTMS/FRT_PROCUREMENT
●
/sap/opu/odata/SCMTMS/INVOICING
●
/sap/bc/ui5_ui5/tmui/coll_portal/
But in my system, in SICF only this path is present /sap/opu/odata.
/SCMTMS onwards is missing, so am not able to activate these bunch of services which ideally should be present in the system. Hence am thinking to open a ticket with SAP for the same.
What you suggest?
Regards,
Sat

Blank Screen in Portal

Hi,
Blank screen is appearing / no action is taking place, when a user clicks on a link in portal page only in his system. The same user, when tries logging into different system, the links are working fine..
What could be the problem?
Thank you.
Dhana

HI
its a problem concerned with browser
so try the following
Used the host name instead of the ip address in the url http://<host name>:50400/irj/portal.
Maintain the host name in the host file of the OS.
ip address host name.
Regards
Vijay.

Blank screen while pressing "Cancel" or "Back" button in Portal

Hi Experts,
We have a peculiar problem.
The user is trying to access time levelling report (which is a
iView) in MSS.
The user is getting the output of the report. When the user tries to press "back button" from the output screen (which is a SAP Transaction iView) the user is getting blank screen insted of report input screen.
Please suggest me some hints to resolve this.
Thanks
Abdul

I was calling details screen( screen called from ALV) using call screen in double click event. I changed this to SET SCREEN 110.LEAVE SCREEN. Now my back button in ALV screen started working as expected.
Thanks for your answers.
Joby

Total compensation statement is not showingup in ESS portal for an employee

HI Experts,
One of my employee could nt able to view his total compensation statement through ESS portal.It is showing only blank.
I have checked the integration PCOMP SFTCS in T77S0 table and is with ZHR_CM_TCS.
What could be the reasons for showingup only the blank screen without values.
Please advice me to resolve the problem.
Regards,
Sairam.

Thread is closed without responses.
Sairam.

Blank screen while release working time

Hi,
One particular employee in Prod system (ESS Portal), is getting a blank screen while releasing his working time. (It is working fine for all other users)
I did following things
1. User has all the right master data (backend data)
2. Did a backend trace (ST01/ST05), and find that the RFC for releasing working time is not getting triggered for this user. (It is triggering and working as required for all other users)
3. In backend trace did not find any valid authorization failures.
Please suggest.
Thanks
Krishna

maybe he doesnt have enough portal authorizations. check by giving him the administrator portal role and try again.

Blank screen in Record Working time

HI gurus,
When i logon in ess and click record working time its giving blank screen. I have checked profile and user parameter they are configured. Any help.
In MSS when i select the form its giving me
Root Cause
The initial exception that caused the request to fail, was:
com.sap.tc.webdynpro.clientserver.adobe.pdfdocument.base.core.PDFDocumentRuntimeException: Severe : PDFDocument is NULL. Exception : Service call exception; nested exception is: java.net.SocketTimeoutException: Read timed out
I would really appreciate if anyone can throw some light.
Regards,
Sapaholic

maybe he doesnt have enough portal authorizations. check by giving him the administrator portal role and try again.

Error while selecting the Leave type in ESS portal

Dear Team,
One of the employee is trying to select a type of leave in ESS portal, system is giving error message as "Access is Denied" at the left hand corner of the screen. When i am checking it in Quality it is working fine.
Can anybody suggest me on this.
Kind Regards
Nag

Hi,
Please check whether that emplloyee has got authorization for this function in production system. Thanking you.

Problem with Family members/dependents screen in ESS for Switzerland countr

Hi All,
We are checking standard Fmaily Members/dependents screen in Personal Information under ESS for switzerland and screen doesn't have some fields compared to what we see in pa30 for the same country.if we check for other countries ess portal screen and pa30 screen look similar.when we check switzerland country specific webdypro component layout is different from pa30 and some of the fields are missing.
why is this inconsistency with only switzerland country and is there any note available for this
Thanks
Bala Duvvuri

Unfortunately you have to, But since the fields are available in backend, It can be easily be made visible in the front end
changing the properties of the field
Do make sure you raise a development request if this indeed required by the customer, You can raise a OSS for it, But I am afraid answer wont be encouraging

Blank screens in ESS portal

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