Blank setup pages

This is a very bizarre problem.  When I go to the "gateway" page, there is very little there.  There might be some info down in the middle to configure, but the entire top section is blank--no links, no text--nothing.
I tried to reinstall the software, and it wouldn't let me.  I downloaded the most up to date driver, and nothing happened.
I have the WRT54G unit.  I had a laptop with wireless setup in addition to my regular computer, which is why I have the router.  Since then, the only peripheral it's supporting is the wireless system for my TIVO.  If I detached the router completely and let the computer use the DSL on it's own, would this help?
I hate being stuck.

To view the router's web pages:
Use Internet Explorer, it usually works.
JavaScript must be enabled.
Use a computer that is wired to the router.
In the non-working computer, temporarily turn off your software firewall.
If you are using Zone Alarm, right click on the ZA icon in the system tray (lower right corner of screen) and then click "Shutdown ZoneAlarm", and see if this fixes your problem. If this does not work, try the following with Zone Alarm: Open the ZAISS control center, go to Privacy, then temporarily turn off Ad Blocking and Cookie Control, and see if that fixes your problem.
If you are using Noton Internet Security with the Add-on Pack, be sure to turn off the Pop-up Blocker. Some users have reported that they needed to uninstall the entire Norton Add-on Pack.
If you cannot get anything at 192.168.1.1 then perhaps this is not your router's address. Go to "Start" > All Programs > Accessories > Command Prompt.
A black DOS box will appear. Type in "ipconfig" (with no quotes), then hit the Enter key. Look at the "Default Gateway". Is it 192.168.1.1 ? Point your browser to the "Default Gateway", then login to your router.
If the above fails, disconnect your modem from the router, and try again. If this corrects your problem, then most likely you have a "modem-router" rather than an ordinary modem. Check to see if your "modem-router" is using the same 192.168.1.x address space as your Linksys router. If it is, then report back with this problem, and also state the make and model of your modem-router.
If all of the above fails, power down your entire system, unplug it from the wall, wait one minute, then power up and try again.
If all of the above tips fail, then reset the router to factory defaults: Power down the router and disconnect all wires from it. Wait one minute. Power up the router, allow it to fully boot (1-2 minutes), then press and hold the reset button for 30 seconds, then release the button and allow the router to reset and reboot ( 2-3 minutes). Power down router. Wait one minute. Connect one computer, by wire, to a LAN port on the router. Boot up system. It should work.
If the reset does not fix your system, then you need to download and install (or re-install) the latest firmware for your router. After the firmware upgrade, you must reset the router to factory defaults, then setup the router again from scratch. If you saved a router configuration file, DO NOT use it.

Similar Messages

  • Get a blank page when I log in to my WRT54G router's setup page

    When I try to log in to my router's setup page, I get a blank screen.  My router's address is 192.168.1.1, and when I type that in to my browser's address bar, I do get the log-in prompt.  I enter the correct password (leaving the user name field blank), and I get a blank screen.  The ensuing page does not show me the various setup parameters.
    I have 2 PCs and have encountered the problem in both.  On one, I am running Windows 7 and the other is running Vista.  I recently upgraded my WinXP machine to Win7 and I did not have the problem on XP.
    Can you please help?
    Thanks
    J

    To view the router's web pages:
    You do not need an Internet connection. The router's "web pages" are built into the router.
    Use Internet Explorer, it usually works.
    JavaScript must be enabled.
    Use a computer that is wired to the router.
    In the non-working computer, temporarily turn off your software firewall.
    Point your browser to 192.168.1.1 , then login to your router. Your user name should be left blank. Your password is "admin" (with no quotes), unless you changed it.
    If you are using Zone Alarm, right click on the ZA icon in the system tray (lower right corner of screen) and then click "Shutdown ZoneAlarm", and see if this fixes your problem. If this does not work, try the following with Zone Alarm: Open the ZAISS control center, go to Privacy, then temporarily turn off Ad Blocking and Cookie Control, and see if that fixes your problem.
    Some Zone Alarm users have reported that adding 192.168.1.1 to their list of "trusted" addresses fixed the problem. This trick might also work with other firewalls.
    If you are using Noton Internet Security with the Add-on Pack, be sure to turn off the Pop-up Blocker, and the Ad blocker. Some users have reported that they needed to uninstall the entire Norton Add-on Pack.
    If you cannot get anything at 192.168.1.1 then perhaps this is not your router's address. Go to "Start" > All Programs > Accessories > Command Prompt.
    A black DOS box will appear. Type in "ipconfig" (with no quotes), then hit the Enter key. Look at the "Default Gateway". Is it 192.168.1.1 ? Point your browser to the "Default Gateway", then login to your router.
    If the above fails, disconnect your modem from the router, and try again. If this corrects your problem, then most likely you have a "modem-router" rather than an ordinary modem. Report back with this problem, and also state the make and exact model number of your modem (not the router).
    If all of the above fails, power down your entire system, unplug it from the wall, wait one minute, then power up and try again.
    If all of the above tips fail, then reset the router to factory defaults: Power down the router and disconnect all wires from it. Wait one minute. Power up the router, allow it to fully boot (1-2 minutes), then press and hold the reset button for 30 seconds, then release the button and allow the router to reset and reboot ( 2-3 minutes). Power down router. Wait one minute. Connect one computer, by wire, to a LAN port on the router. Boot up system. It should work.
    If you still have trouble, then you need to download and install (or re-install) the latest firmware for your router. After the firmware upgrade, you must reset the router to factory defaults, then setup the router again from scratch. If you saved a router configuration file, DO NOT use it.

  • Blank pages on setup pages 192.168.1.1

    I'm using a WRT54G ver 7 Router. Last night after i tried upgrading the firmware the basic setup pages shows up blank when ever i try to acess certain tab.Take the wireless tab for example i click on it the page turns up blank but it shows done at the right hand bottem corner of the window. Pls help.

    After a firmware upgrade, you must reset the router to factory defaults, then setup the router again from scratch.  If you saved a router configuration file, DO NOT use it.  Do this, then try again to view the router's setup pages.  If this does not fix the problem, follow the tips below.
    To view the router's web pages:
    Use Internet Explorer, it usually works.
    JavaScript must be enabled.
    Use a computer that is wired to the router.
    In the non-working computer, temporarily turn off your software firewall.
    If you are using Zone Alarm, right click on the ZA icon in the system tray (lower right corner of screen) and then click "Shutdown ZoneAlarm", and see if this fixes your problem. If this does not work, try the following with Zone Alarm: Open the ZAISS control center, go to Privacy, then temporarily turn off Ad Blocking and Cookie Control, and see if that fixes your problem.
    If you are using Noton Internet Security with the Add-on Pack, be sure to turn off the Pop-up Blocker. Some users have reported that they needed to uninstall the entire Norton Add-on Pack.
    If you cannot get anything at 192.168.1.1 then perhaps this is not your router's address. Go to "Start" > All Programs > Accessories > Command Prompt.
    A black DOS box will appear. Type in "ipconfig" (with no quotes), then hit the Enter key. Look at the "Default Gateway". Is it 192.168.1.1 ? Point your browser to the "Default Gateway", then login to your router.
    If the above fails, disconnect your modem from the router, and try again. If this corrects your problem, then most likely you have a "modem-router" rather than an ordinary modem. Check to see if your "modem-router" is using the same 192.168.1.x address space as your Linksys router. If it is, then report back with this problem, and also state the make and model of your modem-router.
    If all of the above fails, power down your entire system, unplug it from the wall, wait one minute, then power up and try again.
    Message Edited by toomanydonuts on 10-09-2007 10:23 PM

  • Can't connect to router setup page

    Hi,
    I have a WRT54G wireless router, version 2.1. It's been working fine for the last 3 years and suddenly the WLAN light is out and there's no communication between router & computer. I've tried resetting it (via reset button, and unplugging power) a million times with no results. A techie thought maybe I needed a firmware upgrade -- which I've downloaded, but now I still have to access the setup page to install it, which seems to be impossible. The 192.168.1.1 page won't come up at all. (And when I went into the command prompt, it said my Default Gateway was 207.237.223.1 -- which, of course, I've tried, but that won't come up either.) I've turned off firewalls and antivirus programs, thinking they might be the problem -- still nothing. Any suggestions/advice would be MUCH appreciated! Thanks in advance!
    TrevorNYC

    You need to try again to reset the router to factory defaults.
    To reset your router to factory defaults, use the following procedure:
    1) Power down all computers, the router, and the modem, and unplug them from the wall.
    2) Disconnect all wires from the router.
    3) Power up the router and allow it to fully boot (1-2 minutes).
    4) Press and hold the reset button for 30 seconds, then release it, then let the router reset and reboot (2-3 minutes).
    5) Power down the router.
    6) Connect one computer by wire to port 1 on the router (NOT to the internet port).
    7) Power up the router and allow it to fully boot (1-2 minutes).
    8) Power up the computer (if the computer has a wireless card, make sure it is off).
    9) Try to ping the router. To do this, click the "Start" button > All Programs > Accessories > Command Prompt. A black DOS box will appear. Enter the following: "ping 192.168.1.1" (no quotes), and hit the Enter key. You will see 3 or 4 lines that start either with "Reply from ... " or "Request timed out." If you see "Reply from ...", your computer has found your router.
    10) Open your browser and point it to 192.168.1.1. This will take you to your router's login page. Leave the user name blank, and in the password field, enter "admin" (with no quotes). This will take you to your router setup page. Note the version number of your firmware (usually listed near upper right corner of screen). Exit your browser.
    If you get this far without problems, try the setup disk (or setup the router manually, if you prefer), and see if you can get your router setup and working.
    If you cannot get "Reply from ..." in step 9 above, your router is dead.
    If you get a reply in step 9, but cannot complete step 10, then either your router is dead or the firmware is corrupt. In this case, use the Linksys tftp.exe program to try to reload your router with the latest firmware. After reloading the firmware, repeat the above procedure starting with step 1.
    If you need additional help, please state your ISP, the make and model of your modem, your router's firmware version, and the results of steps 9 and 10. Also, if you get any error messages, copy them exactly and report back.
    Please let me know how things turn out for you.

  • WRT54G V8 Can't connect to web based setup page?

    Earlier I reset my router and was able to use 192.168.1.1 to visit the web based setup page while trying to re-establish a home network now that I have a new computer using Windows 7 which can not use the easylink advisor. I was able to get on the page to update my SSID and WEP key. But when my wireless devices were still having problems connecting to the internet I tried to go back to the page and found that I can't get it to connect, though my desktop is able to connect to other internet sites just fine.
    Does anyone know what i can be doing wrong? I am using Verizon DSL. I was able to ping the router and all tests showed that it was connected fine, yet I still cannot get on the setup page and my laptop still can't connect to the network. I have tried resetting the router again, and still nothing. And yes, I have gone through numerous power cycles. I also tried going though the network map on my computer, but the computer says it was unable to create a map for it even though at the time I had it listed as a Home network.
    Message Edited by TaiShan on 01-03-2010 07:06 PM
    Solved!
    Go to Solution.

    Wireless connections to 192.168.1.1  often fail.  When accessing the router setup pages, always use a computer that is wired to the WRT54G.
    If the above does not solve your problem, then here are my other tips for viewing the router setup pages:
    You do not need an Internet connection. The router's "web pages" are built into the router.
    Use Internet Explorer, it usually works.
    JavaScript must be enabled.
    Use a computer that is wired to the router.
    In the non-working computer, temporarily turn off your software firewall.
    Point your browser to 192.168.1.1 , then login to your router. Your user name should be left blank. Your password is "admin" (with no quotes), unless you changed it.
    If you are using Zone Alarm, right click on the ZA icon in the system tray (lower right corner of screen) and then click "Shutdown ZoneAlarm", and see if this fixes your problem. If this does not work, try the following with Zone Alarm: Open the ZAISS control center, go to Privacy, then temporarily turn off Ad Blocking and Cookie Control, and see if that fixes your problem.
    Some Zone Alarm users have reported that adding 192.168.1.1 to their list of "trusted" addresses fixed the problem. This trick might also work with other firewalls.
    If you are using Noton Internet Security with the Add-on Pack, be sure to turn off the Pop-up Blocker, and the Ad blocker. Some users have reported that they needed to uninstall the entire Norton Add-on Pack.
    If you cannot get anything at 192.168.1.1 then perhaps this is not your router's address. Go to "Start" > All Programs > Accessories > Command Prompt.
    A black DOS box will appear. Type in "ipconfig" (with no quotes), then hit the Enter key. Look at the "Default Gateway". Is it 192.168.1.1 ? Point your browser to the "Default Gateway", then login to your router.
    If the above fails, disconnect your modem from the router, and try again. If this corrects your problem, then most likely you have a "modem-router" rather than an ordinary modem. Report back with this problem, and also state the make and exact model number of your modem (not the router).
    If all of the above fails, power down your entire system, unplug it from the wall, wait one minute, then power up and try again.
    If all of the above tips fail, then reset the router to factory defaults: Power down the router and disconnect all wires from it. Wait one minute. Power up the router, allow it to fully boot (1-2 minutes), then press and hold the reset button for 30 seconds, then release the button and allow the router to reset and reboot ( 2-3 minutes). Power down router. Wait one minute. Connect one computer, by wire, to a LAN port on the router. Boot up system.  The router should work, but you will need to setup your router again from scratch.  If you saved a router configuration file, DO NOT use it.
    If you still have trouble, then you need to download and install (or re-install) the latest firmware for your router. After the firmware upgrade, you must reset the router to factory defaults, then setup the router again from scratch. If you saved a router configuration file, DO NOT use it.
    Message Edited by toomanydonuts on 01-03-2010 10:54 PM

  • Can't Access Router's Web-Based Setup Page

    I have tried this: http://linksys.custhelp.com/cgi-bin/linksys.cfg/php/enduser/std_adp.php?p_faqid=3676
    Entering in the default IP and my actual IP address does not work,  I'm trying to find out what my security key is.
    Solved!
    Go to Solution.

    When you Hardwired your computer to the Router, on your computer click on Start - Run - CMD and click ok, now in the Command Prompt window type "ipconfig" and hit enter.. Note down the Default Gateway IP address.
    Open IE on your Computer and in the address bar type http://default gateway ip and hit enter,when prompted for the Username and Password, Leave the Username blank and type "admin" as a password and click Ok. (If you have changed the Router password, then you need to use that password to login to the Setup page of your Router). 
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  • WRT54GS router setup page won't display most text

    So I bought a new Linksys WRT54GS v6 wireless router yesterday, and I was able to set it up to share my DSL line, but when I went to the router setup page (192.168.1.1), it wouldn't display most text. It displays text in the entry boxes, but there are no links or other text on the page. I took a screenshot which can be seen here: http://img87.imageshack.us/img87/3390/routersetuppagemc1.jpg
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    Hey Merugo. I was having the same problem with the router settings screen refusing to load for my WRT54G. Do you happen to have v.5 of the router? After digging around in the help files on the site, I found this for firmware recovery for the WRT54G v.5 and it fixed the problem I was having once it loaded the updated .bin. Blank screen be gone.
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    After a firmware upgrade, you must reset the router to factory defaults, then setup the router again from scratch.  If you have not done this since your last firmware upgrade, please do this now and see if it corrects your problem.  If you saved a router configuration file, DO NOT use it.
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    You do not need an Internet connection. The router's "web pages" are built into the router.
    Use Internet Explorer, it usually works.
    JavaScript must be enabled.
    Use a computer that is wired to the router.
    In the non-working computer, temporarily turn off your software firewall.
    Point your browser to 192.168.1.1 , then login to your router. Your user name should be left blank. Your password is "admin" (with no quotes), unless you changed it.
    If you are using Zone Alarm, right click on the ZA icon in the system tray (lower right corner of screen) and then click "Shutdown ZoneAlarm", and see if this fixes your problem. If this does not work, try the following with Zone Alarm: Open the ZAISS control center, go to Privacy, then temporarily turn off Ad Blocking and Cookie Control, and see if that fixes your problem.
    If you are using Noton Internet Security with the Add-on Pack, be sure to turn off the Pop-up Blocker, and the Ad blocker. Some users have reported that they needed to uninstall the entire Norton Add-on Pack.
    If you cannot get anything at 192.168.1.1 then perhaps this is not your router's address. Go to "Start" > All Programs > Accessories > Command Prompt.
    A black DOS box will appear. Type in "ipconfig" (with no quotes), then hit the Enter key. Look at the "Default Gateway". Is it 192.168.1.1 ? Point your browser to the "Default Gateway", then login to your router.
    If the above fails, disconnect your modem from the router, and try again. If this corrects your problem, then most likely you have a "modem-router" rather than an ordinary modem. Report back with this problem, and also state the make and exact model number of your modem (not the router).
    If all of the above fails, power down your entire system, unplug it from the wall, wait one minute, then power up and try again.
    If all of the above tips fail, then reset the router to factory defaults: Power down the router and disconnect all wires from it. Wait one minute. Power up the router, allow it to fully boot (1-2 minutes), then press and hold the reset button for 30 seconds, then release the button and allow the router to reset and reboot ( 2-3 minutes). Power down router. Wait one minute. Connect one computer, by wire, to a LAN port on the router. Boot up system. It should work.
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    You need to try again to reset the router to factory defaults.
    To reset your router to factory defaults, use the following procedure:
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    2) Disconnect all wires from the router.
    3) Power up the router and allow it to fully boot (1-2 minutes).
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    6) Connect one computer by wire to port 1 on the router (NOT to the internet port).
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    8) Power up the computer (if the computer has a wireless card, make sure it is off).
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