BLANK SKYPE SCREEN

I was knocked off my Skype account for no reason so I de-installed it and then re-installed it again using a new Skype name. Now when I click on my Skype icon all I get is a blank BLUE SKYPE SCREEN with no availability to do anything.
i have checked my registration and all is correct. I do not know what to do next -advise please !!

Ik heb precies hetzelfde probleem. Hoe krijg ik Skype weer terug???

Similar Messages

Blank Login screen - DNS issue

At my company's site we seem to be experiencing an intermittant blank login screen but only for the microsoft sign in page, the Skype sign in page loads up fine.
When skype loads up we get this screen:
And the users choose "Microsoft account". They should then see this screen:
Instead they get this:
At the bottom there is a warning message saying the following:
"This page contains errors. Go back"
The site is using OpenDNS to filter DNS queries for the PCS and the policy is fairly locked down.
On any affected PC, if I:
- Close Skype
- Point the DNS settings to something like 8.8.8.8 (google's DNS server)
- Load up skype
The login screen (image 2) loads up normally. The user can login and I can then flip back the DNS settings to the OpenDNS server and there are no further issues.
What this means is that Skype is trying to contact a Microsoft/Skype server somewhere on the interent and because it is not on my OpenDNS whitelist it gets blocked and fails like in image 3.
My question is can anyone tell me what the server is? I went through the OpenDNS logs and whitelisted a bunch of microsoft stuff and some other things related to certificates but still no luck.
Solved!
Go to Solution.

Evetually I took Techfreak's suggestion and sniffed the packets with wireshark. Was annoyed to discover that the root cause of the issue was suspiciously named sb.symcd.com.
Some quick Google-fu led me to a page which advised that this domain should be whitelisted for Lync installations. Hmm.
Why microsoft could not use more intuitive/descriptive server names is a mystery. Anyway, I whitelisted *.symcd.com and from the limited testing it appears to be resolved.

Completely Blank Blue Screen after Laptop is woken up from Sleep

Initial State: 1) Laptop is ON
2) Laptop is connected by LAN cable to ADSL Modem (BSNL Connection).3) Internet Connection is ON.4) Browser is ON.5) McAfee LiveSafe Internet Security (Antivirus) is ON.6) Skype is ON but not connected or logged on7) Download Accelerator Plus is ON but not in use. Process:1) I leave the laptop on and untouched for 5-10 minutes while I do something else.2) The laptop is in a Sleep State when I come back.3) I press a key or move the mouse to wake it up. Final State:1) I get the initial Windows Page on which I have to click on username to login.2) When I click on it, I do not get the page where I should enter password. Instead, I get a completely blank blue screen with absolutely nothing on it. I have to hard-press the power button for 10 seconds and then switch the laptop back on losing valuable data. Please help.

Hi , Welcome to the HP Forums!
It is a superb place to find answers and suggestions! For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide. Learn How to Post and More I grasp that when you attempt to wake the notebook from sleep by moving the mouse or pressing a key, you are presented with your log on screen. When you click your username and before you enter the password it immediately presents a blue screen and becomes unresponsive. Here are links to two documents I believe will assist you. HP PCs - Troubleshooting Sleep and Hibernate Issues (Windows 8) HP PCs - Computer Locks Up or Freezes (Windows 8) To say thanks for replying please click the thumbs up button below. If this resolved your difficulty please let other people know the good news by selecting solution provided. This would allow it to be found with greater ease. Best of Luck!

Persistent blank blue screen

I have laboured to follow the steps above incuding installing the current versions of Internet Explorer and Skype plus Java but the blank blue screen still persitst. I need your hepl on the matter.
Thank you

Huddles wrote:
Hello, I'm using Windows XP (Service pack 2) andd IE 11
This is impossible.
First, there is no currently available Skype version that will run on Windows XP SP2. Skype will fail with this error message:
"Failed to get proc address for GetLogicalProcessorInformation (KERNEL32.dll)"
https://support.skype.com/en/faq/FA12388/why-am-i-getting-a-fatal-error-kernel32-dll-when-i-try-to-l...
Check what Service Pack is installed.
http://pcsupport.about.com/od/tipstricks/ht/servicepackxp.htm
If you indeed have SP2, then update to the latest Service Pack 3 (SP3)
http://www.microsoft.com/en-us/download/details.aspx?id=24
You can't have IE11 installed. The latest Internet Explorer version for Windows XP is IE8. Check once more IE version:
In Internet Explorer go to Help -> About Internet Explorer.

Blank blue screen no sign in/ password boxes.

I havw downloaded latest skype version. I get cloud box, but no paswword, username boxes.
And the suggested solution does not appear to work for me, because the "accessories" item does not appear in my windows version.
So can you help me - I need skype to stay in touch with my daughter in Thailand for an ongoing custody hearing.
Solved!
Go to Solution.

I had the same blank blue Skype screen. Like many others, I uninstalled, reinstalled Skype many times using IE, Firefox, Opera. Always the same blank blue screen.
When I tried the method described here, it did not work for me.
However, I tried the method again and deleted the mentioned files; I uninstalled Skype, I deleted “SkypeSetup.exe” file from the “Downloads” folder. Using Opera browser, I downloaded Skype setup file again. Surprisingly the name of the file was “SkypeSetupFull.exe”
When I ran Skype, the sign in buttons were there, everything was back to normal. I hope this may help someone.
Good luck.

Blank blue screen and then computer crashes.

I'm having a lot of problems with Skype desktop on a Win 7 64 bit machine. It has worked fine on this machine until the past few days.
When I call someone the call connects but i get a blank blue screen and cannot interact with Skype. If I try to access other programmes the computer hangs (the call still continues) and I'm forced to do a hard shutdown.
Also when I go to check the settings it hangs when setting up the web cam.
I've unistalled and reinstalled Skype and the webcam software ensured that I have the latest versions of these and IE.
I have followed the instructions here http://community.skype.com/t5/Windows-desktop-client/Solution-for-empty-blank-login-screen/td-p/1008... and checked that my webcam is operating correctly here http://www.trust.com/en/faq/webcam.
None of this has worked. Any suggestions as to what I should try next.
Solved!
Go to Solution.

Please, run the DirectX diagnostics tool (32-bit version).
Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post.
Be aware that you will have to zip this file before attaching it here.

I downloaded 11.1 but now can't access the store, can only view my library. I've reinstalled but still get a blank, white screen when I try to go to the itunes store. How can I get to the store for purchases?

I downloaded 11.1 but now can't access the store, can only view my library. I've reinstalled but still get a blank, white screen when I try to go to the itunes store. How can I get to the store for purchases?

In iTunes prefs>Store - is the Store check box unchecked?
Did you repair pemissions with Disk Utility?
MJ

Issue when signing into adobe I get a blank white screen

what seems happening is when they log into their adobe account, it will go to a blank white screen and seem to cycle till it eventually times out and gets a connection error. However, if they type in "adobe.com" it will show them as having logged in.
This is happening on ie, and firefox and is not profile specific meaning I can log into the computer under my credentials and experience the same thing.
I've tried the usual suggestions such as renaming the OOBE folder, deleting temp files, etc.
I'm thinking it's some kind of issue with adobe flash player. Any guidance with this would be appreciated.
Thanks
Greg

Moving this discussion to the Creative Cloud Download & Install forum.
Greg please see Creative Cloud app doesn't open and hangs on spinning progress wheel - http://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesnt-open.html for information on how to resolve your current error.

Creative Cloud is a blank white screen, can't download any apps, how do I fix?

Hello all,
PLEASE HELP!!
I downloaded Ai as a trial version, then purchased CS6 on a 12 month.
Now I'm trying to download other apps (tried Photoshop, Flash and Premiere Pro), however when I click 'download' to try and get the other apps Creative Cloud pops up and it's a blank white screen.
Nothing happens, anthing to click NOTHING.
I've tried shutting the computer down, reinstalling Creative Cloud. Even tried downloading the above programs as trial versions (to start with) but CC just keeps popping up with a blank white screen.
How do I fix, or better still just get the apps I'm after?

Hi,
Welcome to the Community!
Rename the opm.db file.
Close the Creative Cloud application if it's running.
Navigate to the OOBE folder.
Windows: [System drive]:\Users\[username]\AppData\Local\Adobe\OOBE
Mac OS: /User/<username>/Library/Application Support/Adobe/OOBE folder
Rename the opm.db file to opm_old.db
Launch Creative Cloud
Thanks!
Ankit

Safari launches to blank white screen them locks

When I launch Safari, it opens up to a blank white screen. No matter what URL I input, The page doesn't load and the viewer window stays blank and white. No error messages or anything! Any ideas?

Hi Glenn,
Check to see if you have a recent crash report logged to this file:
Hard drive > Users > Your Username > Library > Logs > CrashReporter > Safari.crash.log
Each report in there will start with a timestamp so find the most recent one and post it here please. The most recent one should be at the end of that file.

Blank white screen when minimized or closed

Lately, whenever I have iTunes minimized or closed, I now have a blank white screen the same size as the iTunes window. I can move this "window" but it covers other items. When I show the iTunes window again, it appears exactly where this white window is located.
Is there a way to fix this problem?

Here's a "me too" post. I'd love to hear if anyone makes headway with this. I am the outside Mac geek for a company that has an exchange server, mostly PCs and a handful of Macs and iPhones. All the iPhones are working like a champ save one on which the Mail application periodically stops working with the Exchange account. The calendar and contacts from the exchange account continue to sync just fine, but mail app will simply remain blank when the user clicks on the inbox.
I've been able to kill the account (on the phone) and re-setup and it'll work for 2-3 weeks and then one day simply stop. I've restored the iPhone to factory defaults twice now. This past time I've not restored the contents of the phone from a backup, but rather set it up as a new phone. We'll see if that makes a difference. I've also setup the Exchange mail account as an IMAP account as a backup. Other accounts continue to work just fine when this happens--it's just the Exchange mail account that flips out.
At any rate, if anyone has any additional info/experiences, please post as I'd be curious. I'm hoping this most recent reset will do the trick, but I'm not confident it will.
Cheers,
Stephen

Blank White Screens After Installing Lion in Software

Before I start, I have a Macbook Pro 5,1 -- 2.66Ghz Core2Duo with 8GB of RAM, 500GB 7200rpm HDD, and an nVidia 9600GT M Graphics card
I installed Lion. This install was an UPGRADE from 10.6.8. Most of my apps arent working at all. Adobe CS 5.5 Master Collection, Final Cut Pro, Ableton Live, and even Time Machine.
They all just open up and give me a blank white screen (literally, a window, and instead of there being stuff inside the window its just a big giant WHITE BOX OF NOTHING). Time machine actually shows me the selected finder window but i couldnt select any older time machine dates.
Additionally I tried dragging icons off the dock, and it froze up my entire machine just by dragging them off the dock. I had to right click on icons to remove them.
I finally booted up into the "Recovery HD" and recovered my Time Machine backup to Snow Leopard 10.6.8 that I was using before.
I would very much like to use Lion, but it seems to have alot of problems with my machine. Should I do a completely fresh install maybe?
Any other solutions?

I have reverted to a backup from yesterday in which Lion was first installed and ran without problems. But this time, the windows of my apps were still white.
I also tried creating a new user account, thinking that there was a chance that it was a conflict with a piece of 3rd party software. Not that I can rule out software conflicts, but I still had the same problems.
So I'm now reverting to Snow Leopard. Ugh…
At least the "Recovery Partition" is pretty cool ;)
-Chris

Blank White Screen Appears after deploying the form on server

Hi Experts,
We have one strange issue with the interactive form developed.
One of our end user is seeing a Blank White Screen with Red cross at corner when he opens the form in portal.
The form Layout type is ZCI and Display type in Web Dynpro is Native. THe user has Adobe 9 version and working on Internet explorer 6.0.
Kindly let me know how to solve this problem.
Thanks & Regards,
Phani.

Hello,
this happens when the activeX component is not installed for ACF forms. You say you have ZCI so that should not be the issue. I would recommend to try to open other PDF forms on the internet or offline using this users browser. I would re-install the Reader (well, I would use 8.1, because I´ve heard 9 has problems sometimes). And maybe try to install that activeX component. And... now it reminds me of... check his browser security properties, maybe he is so "secure" that he cannot see the form.
Otto

Blank White screen appears while returning from server page to website page.

I am trying to run my website as hosted webapp on Intext Cloud FX. The scenario I am facing is this
1. I submit to payment page calling server servlet https://abc.com/payment.
2. Server responds with an intermediate page (form with hidden fields), with a form in it submitting parameters to my website url
(http://a.com/checkout/paySuccess.mobile).
My app is struck in second step when server responds with intermediate page and it shows blank white screen.
Any help in this regard will be helpful.
Regards

Got the solution. Problem was that I was trying to submit form from encrypted (https) page to unencrypted page(http). On firefox browser we get an alert message regarding this but on hosted app, no such message is appearing and only white screen is coming. When sumbitted to encrypted (https) page all worked fine.

After reading and resetting everything with Keyboard I still get blank white screen. The only way I can boot to Mavericks is unplug power cord, push and hold power button while plugging power cord in. Fans at full speed.

After reading and resetting everything with Keyboard I still get blank white screen on 2nd? page of boot. The only way I can boot to Mavericks is unplug power cord, push and hold power button while plugging power cord in. Fans run at full speed, machine boots then runs normal except the dvdrw will not . The mid 2011 IMAC had the same problem with LION. I changed hard drives, formatted, and installed a clean install of latest os x mavericks. Any help would be greatly appreciated.
EtreCheck version: 1.9.15 (52)
Report generated August 30, 2014 at 6:56:41 PM EDT
Hardware Information: ?
    iMac (21.5-inch, Mid 2011) (Verified)
    iMac - model: iMac12,1
    1 2.5 GHz Intel Core i5 CPU: 4 cores
    4 GB RAM
Video Information: ?
    AMD Radeon HD 6750M - VRAM: 512 MB
        iMac 1920 x 1080
System Software: ?
    OS X 10.9.4 (13E28) - Uptime: 0 days 0:16:53
Disk Information: ?
    ST3120026AS disk0 : (120.03 GB)
    S.M.A.R.T. Status: Verified
        EFI (disk0s1) <not mounted>: 209.7 MB
        Untitled (disk0s2) / [Startup]: 119.17 GB (87.12 GB free)
        Recovery HD (disk0s3) <not mounted>: 650 MB
    HL-DT-STDVDRW GA32N
USB Information: ?
    Apple Inc. FaceTime HD Camera (Built-in)
    CHICONY USB NetVista Full Width Keyboard
    Apple Inc. BRCM2046 Hub
        Apple Inc. Bluetooth USB Host Controller
    Apple Computer, Inc. IR Receiver
    Apple Internal Memory Card Reader
Thunderbolt Information: ?
    Apple Inc. thunderbolt_bus
Gatekeeper: ?
    Anywhere
Kernel Extensions: ?
    [loaded]    com.nvidia.CUDA (1.1.0) Support
    [loaded]    com.sophos.kext.sav (9.0.61 - SDK 10.7) Support
    [loaded]    com.sophos.nke.swi (9.0.53 - SDK 10.8) Support
Startup Items: ?
    CUDA: Path: /System/Library/StartupItems/CUDA
    FanControlDaemon: Path: /Library/StartupItems/FanControlDaemon
Launch Daemons: ?
    [loaded]    com.adobe.fpsaud.plist Support
    [running]    com.arcsoft.eservutil.plist Support
    [running]    com.bjango.istatmenusdaemon.plist Support
    [loaded]    com.oracle.java.Helper-Tool.plist Support
    [running]    com.sophos.autoupdate.plist Support
    [running]    com.sophos.configuration.plist Support
    [running]    com.sophos.intercheck.plist Support
    [running]    com.sophos.notification.plist Support
    [running]    com.sophos.scan.plist Support
    [running]    com.sophos.sxld.plist Support
    [running]    com.sophos.webd.plist Support
Launch Agents: ?
    [running]    com.arcsoft.esinter.plist Support
    [running]    com.bjango.istatmenusagent.plist Support
    [loaded]    com.nvidia.CUDASoftwareUpdate.plist Support
    [loaded]    com.oracle.java.Java-Updater.plist Support
    [running]    com.sophos.uiserver.plist Support
User Login Items: ?
    Macs Fan Control
    Firefox
Internet Plug-ins: ?
    FlashPlayer-10.6: Version: 14.0.0.176 - SDK 10.6 Support
    Flash Player: Version: 14.0.0.176 - SDK 10.6 Support
    QuickTime Plugin: Version: 7.7.3
    JavaAppletPlugin: Version: Java 7 Update 67 Check version
    Default Browser: Version: 537 - SDK 10.9
Audio Plug-ins: ?
    BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
    AirPlay: Version: 2.0 - SDK 10.9
    AppleAVBAudio: Version: 203.2 - SDK 10.9
    iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins: ?
    Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes: ?
    CUDA Preferences Support
    Fan Control Support
    Flash Player Support
    Java Support
Time Machine: ?
    Time Machine not configured!
Top Processes by CPU: ?
         1%    WindowServer
         1%    fontd
         0%    firefox
         0%    SystemUIServer
         0%    SophosWebIntelligence
Top Processes by Memory: ?
    229 MB    firefox
    156 MB    SophosScanD
    152 MB    InterCheck
    131 MB    com.apple.IconServicesAgent
    115 MB    SophosAntiVirus
Virtual Memory Information: ?
    424 MB    Free RAM
    1.53 GB    Active RAM
    1.37 GB    Inactive RAM
    699 MB    Wired RAM
    1.26 GB    Page-ins
    0 B    Page-outs

I'd start by getting rid of the following software responsible for these extensions.
Kernel Extensions: ?
    [loaded]    com.nvidia.CUDA (1.1.0) Support
    [loaded]    com.sophos.kext.sav (9.0.61 - SDK 10.7) Support
    [loaded]    com.sophos.nke.swi (9.0.53 - SDK 10.8) Support
Startup Items: ?
    CUDA: Path: /System/Library/StartupItems/CUDA
    FanControlDaemon: Path: /Library/StartupItems/FanControlDaemon
Use the uninstaller provided with the Sophos software. You can uninstall CUDA via the preference pane. Be sure you remove the com.nvidia.CUDA extension which is located in the /System/Library/Extensions/ folder. Not sure if Fan Control has an uninstaller so you will have to do it manually:
Uninstalling Software: The Basics
Most OS X applications are completely self-contained "packages" that can be uninstalled by simply dragging the application to the Trash. Applications may create preference files that are stored in the /Home/Library/Preferences/ folder. Although they do nothing once you delete the associated application, they do take up some disk space. If you want you can look for them in the above location and delete them, too.
Some applications may install an uninstaller program that can be used to remove the application. In some cases the uninstaller may be part of the application's installer, and is invoked by clicking on a Customize button that will appear during the install process.
Some applications may install components in the /Home/Library/Applications Support/ folder. You can also check there to see if the application has created a folder. You can also delete the folder that's in the Applications Support folder. Again, they don't do anything but take up disk space once the application is trashed.
Some applications may install a startupitem or a Log In item. Startupitems are usually installed in the /Library/StartupItems/ folder and less often in the /Home/Library/StartupItems/ folder. Log In Items are set in the Accounts preferences. Open System Preferences, click on the Accounts icon, then click on the LogIn Items tab. Locate the item in the list for the application you want to remove and click on the "-" button to delete it from the list.
Some software use startup daemons or agents that are a new feature of the OS. Look for them in /Library/LaunchAgents/ and /Library/LaunchDaemons/ or in /Home/Library/LaunchAgents/.
If an application installs any other files the best way to track them down is to do a Finder search using the application name or the developer name as the search term. Unfortunately Spotlight will not look in certain folders by default. You can modify Spotlight's behavior or use a third-party search utility, EasyFind, instead.
Some applications install a receipt in the /Library/Receipts/ folder. Usually with the same name as the program or the developer. The item generally has a ".pkg" extension. Be sure you also delete this item as some programs use it to determine if it's already installed.
There are many utilities that can uninstall applications. Here is a selection:
    1. AppZapper
    2. AppDelete
    3. Automaton
    4. Hazel
    5. AppCleaner
    6. CleanApp
    7. iTrash
    8. Amnesia
    9. Uninstaller
10. Spring Cleaning
For more information visit The XLab FAQs and read the FAQ on removing software.
Be sure to remove your two Login Items. Finally do this:
Reinstall Lion, Mountain Lion, or Mavericks without erasing drive
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu.
Reinstall Lion, Mountain Lion, or Mavericks
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
     Note: You will need an active Internet connection. I suggest using Ethernet
                 if possible because it is three times faster than wireless.

BLANK SKYPE SCREEN

Similar Messages

Maybe you are looking for