Blank white screen after download
I have downloaded and run the CC trial, but when I open CC from my desktop the window is blank white when it should be the screen where I select which trial to install. I have deleted the CC and redownloaded it twice to no avail. Any suggestions?
Hi,
Please refer to the threads below where this issue has been addressed:
New Creative Cloud App unusable: it's blank!
creative cloud is blank window why?
Cloud Desktop App is blank?
Re: Creative Cloud app opening blank
Regards,
Sheena
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Blank White Screens After Installing Lion in Software
Before I start, I have a Macbook Pro 5,1 -- 2.66Ghz Core2Duo with 8GB of RAM, 500GB 7200rpm HDD, and an nVidia 9600GT M Graphics card
I installed Lion. This install was an UPGRADE from 10.6.8. Most of my apps arent working at all. Adobe CS 5.5 Master Collection, Final Cut Pro, Ableton Live, and even Time Machine.
They all just open up and give me a blank white screen (literally, a window, and instead of there being stuff inside the window its just a big giant WHITE BOX OF NOTHING). Time machine actually shows me the selected finder window but i couldnt select any older time machine dates.
Additionally I tried dragging icons off the dock, and it froze up my entire machine just by dragging them off the dock. I had to right click on icons to remove them.
I finally booted up into the "Recovery HD" and recovered my Time Machine backup to Snow Leopard 10.6.8 that I was using before.
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I also tried creating a new user account, thinking that there was a chance that it was a conflict with a piece of 3rd party software. Not that I can rule out software conflicts, but I still had the same problems.
So I'm now reverting to Snow Leopard. Ugh…
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CC app has blank white screen, not downloading anything?
I just download the CC app to my Windows 8 laptop.
After going through all the steps, everything seemed fine.
But then I went to download the Adobe Flash [The animation program] trial version from the site, and the CC app pops up from my desktop, but it's just a blank white box.
On the main site it says:
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Blank white screen after login prompt on sharepoint site
Greetings all
We have sharepoint site setup which is running fien since a year now with one WFE web server, db server, ad server
We received a problm recently when we received blank screen after entering login details.
Upon restart of website via IIS it resumed.
I am still finding what are causes and which event log would help to identify errors?We couldnt schedule this to be on and waited for weekned.
However we again had same incident reported 8 am cst and found that event log has similar warning ( time approx 6 am cst).
Cleared sharepoint timer cache.
started sharepoint timer service again .
still website didnt show contents after authenticating.
stopped website in IIS mapped to this web application and site contents started showing up.
is there anything else we need to enable in sharepoint logging to find root causes.
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Log Name: Application
Source: Microsoft-SharePoint Products-Web Content Management
Date: 11/7/2014 5:45:04 AM
Event ID: 7362
Task Category: Publishing Cache
Level: Information
Keywords:
User: domain\spapppool
Computer: WFE01
Description:
Object Cache: The super user account utilized by the cache is not configured. This can increase the number of cache misses, which causes the page requests to consume unneccesary system resources.
To configure the account use the following command 'stsadm -o setproperty -propertyname portalsuperuseraccount -propertyvalue account -url webappurl'. The account should be any account that has Full Control access to the SharePoint databases but is not
an application pool account.
Additional Data:
Current default super user account: SHAREPOINT\system
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-SharePoint Products-Web Content Management" Guid="{0119F589-72D7-4EC3-ADF5-1F082061E832}" />
<EventID>7362</EventID>
<Version>15</Version>
<Level>4</Level>
<Task>1</Task>
<Opcode>0</Opcode>
<Keywords>0x4000000000000000</Keywords>
<TimeCreated SystemTime="2014-11-07T11:45:04.442428600Z" />
<EventRecordID>319506</EventRecordID>
<Correlation ActivityID="{F2C3C99C-8E0F-60CD-507E-90CCC8B23C6A}" />
<Execution ProcessID="12700" ThreadID="6472" />
<Channel>Application</Channel>
<Computer>WFE01</Computer>
<Security UserID="S-1-5-21-521425033-3276028114-1354584634-1109" />
</System>
<EventData>
<Data Name="string0">SHAREPOINT\system</Data>
</EventData>
</Event>
Log Name: Application
Source: Microsoft-SharePoint Products-SharePoint Foundation
Date: 11/7/2014 5:45:09 AM
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Task Category: Web Controls
Level: Error
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User: NT AUTHORITY\IUSR
Computer: WFE01
Description:
Load control template file /_controltemplates/15/ExcelWebRenderer.ascx failed: The type initializer for 'System.Net.WebUtility' threw an exception.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-SharePoint Products-SharePoint Foundation" Guid="{6FB7E0CD-52E7-47DD-997A-241563931FC2}" />
<EventID>7043</EventID>
<Version>15</Version>
<Level>2</Level>
<Task>15</Task>
<Opcode>0</Opcode>
<Keywords>0x4000000000000000</Keywords>
<TimeCreated SystemTime="2014-11-07T11:45:09.590620500Z" />
<EventRecordID>319507</EventRecordID>
<Correlation ActivityID="{F2C3C99C-8E0F-60CD-507E-90CCC8B23C6A}" />
<Execution ProcessID="12700" ThreadID="6472" />
<Channel>Application</Channel>
<Computer>WFE01</Computer>
<Security UserID="S-1-5-17" />
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Event ID: 7043
Task Category: Web Controls
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Keywords:
User: NT AUTHORITY\IUSR
Computer: WFE01
Description:
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<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-SharePoint Products-SharePoint Foundation" Guid="{6FB7E0CD-52E7-47DD-997A-241563931FC2}" />
<EventID>7043</EventID>
<Version>15</Version>
<Level>2</Level>
<Task>15</Task>
<Opcode>0</Opcode>
<Keywords>0x4000000000000000</Keywords>
<TimeCreated SystemTime="2014-11-07T11:45:11.384687300Z" />
<EventRecordID>319510</EventRecordID>
<Correlation ActivityID="{F2C3C99C-8E0F-60CD-507E-90CCC8B23C6A}" />
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Can you browse the below URLs
http://sharepointfordummies.blogspot.in/2013/06/event-id-7362-super-user-account.html
http://social.technet.microsoft.com/wiki/contents/articles/20699.sharepoint-2010-event-id-7362-the-super-user-account-utilized-by-the-cache-is-not-configured.aspx
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If you purchased apple care plus then you can get your iPad replaced for a $49 service fee. If you didn't then out of warranty replacements start at 219 for a mini and goes up to 299 for the newer models.
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How do i get out of white screen after login
How do i get out of the white screen after signing on to my computer.
Hi GregConk,
Thank you for visiting Apple Support Communities.
If I understand right, your iMac is only starting up to a blank white screen after you log in. If so, there are some good troubleshooting steps that may resolve this behavior.
First, try booting your computer into Safe Mode, to see if your desktop appears in this mode:
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Mac OS X: Gray screen appears during startup - Apple Support
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Creative Cloud is a blank white screen, can't download any apps, how do I fix?
Hello all,
PLEASE HELP!!
I downloaded Ai as a trial version, then purchased CS6 on a 12 month.
Now I'm trying to download other apps (tried Photoshop, Flash and Premiere Pro), however when I click 'download' to try and get the other apps Creative Cloud pops up and it's a blank white screen.
Nothing happens, anthing to click NOTHING.
I've tried shutting the computer down, reinstalling Creative Cloud. Even tried downloading the above programs as trial versions (to start with) but CC just keeps popping up with a blank white screen.
How do I fix, or better still just get the apps I'm after?Hi,
Welcome to the Community!
Rename the opm.db file.
Close the Creative Cloud application if it's running.
Navigate to the OOBE folder.
Windows: [System drive]:\Users\[username]\AppData\Local\Adobe\OOBE
Mac OS: /User/<username>/Library/Application Support/Adobe/OOBE folder
Rename the opm.db file to opm_old.db
Launch Creative Cloud
Thanks!
Ankit -
I downloaded 11.1 but now can't access the store, can only view my library. I've reinstalled but still get a blank, white screen when I try to go to the itunes store. How can I get to the store for purchases?
In iTunes prefs>Store - is the Store check box unchecked?
Did you repair pemissions with Disk Utility?
MJ -
After reading and resetting everything with Keyboard I still get blank white screen on 2nd? page of boot. The only way I can boot to Mavericks is unplug power cord, push and hold power button while plugging power cord in. Fans run at full speed, machine boots then runs normal except the dvdrw will not . The mid 2011 IMAC had the same problem with LION. I changed hard drives, formatted, and installed a clean install of latest os x mavericks. Any help would be greatly appreciated.
EtreCheck version: 1.9.15 (52)
Report generated August 30, 2014 at 6:56:41 PM EDT
Hardware Information: ?
iMac (21.5-inch, Mid 2011) (Verified)
iMac - model: iMac12,1
1 2.5 GHz Intel Core i5 CPU: 4 cores
4 GB RAM
Video Information: ?
AMD Radeon HD 6750M - VRAM: 512 MB
iMac 1920 x 1080
System Software: ?
OS X 10.9.4 (13E28) - Uptime: 0 days 0:16:53
Disk Information: ?
ST3120026AS disk0 : (120.03 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted>: 209.7 MB
Untitled (disk0s2) / [Startup]: 119.17 GB (87.12 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
HL-DT-STDVDRW GA32N
USB Information: ?
Apple Inc. FaceTime HD Camera (Built-in)
CHICONY USB NetVista Full Width Keyboard
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Internal Memory Card Reader
Thunderbolt Information: ?
Apple Inc. thunderbolt_bus
Gatekeeper: ?
Anywhere
Kernel Extensions: ?
[loaded] com.nvidia.CUDA (1.1.0) Support
[loaded] com.sophos.kext.sav (9.0.61 - SDK 10.7) Support
[loaded] com.sophos.nke.swi (9.0.53 - SDK 10.8) Support
Startup Items: ?
CUDA: Path: /System/Library/StartupItems/CUDA
FanControlDaemon: Path: /Library/StartupItems/FanControlDaemon
Launch Daemons: ?
[loaded] com.adobe.fpsaud.plist Support
[running] com.arcsoft.eservutil.plist Support
[running] com.bjango.istatmenusdaemon.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[running] com.sophos.autoupdate.plist Support
[running] com.sophos.configuration.plist Support
[running] com.sophos.intercheck.plist Support
[running] com.sophos.notification.plist Support
[running] com.sophos.scan.plist Support
[running] com.sophos.sxld.plist Support
[running] com.sophos.webd.plist Support
Launch Agents: ?
[running] com.arcsoft.esinter.plist Support
[running] com.bjango.istatmenusagent.plist Support
[loaded] com.nvidia.CUDASoftwareUpdate.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
[running] com.sophos.uiserver.plist Support
User Login Items: ?
Macs Fan Control
Firefox
Internet Plug-ins: ?
FlashPlayer-10.6: Version: 14.0.0.176 - SDK 10.6 Support
Flash Player: Version: 14.0.0.176 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
JavaAppletPlugin: Version: Java 7 Update 67 Check version
Default Browser: Version: 537 - SDK 10.9
Audio Plug-ins: ?
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins: ?
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes: ?
CUDA Preferences Support
Fan Control Support
Flash Player Support
Java Support
Time Machine: ?
Time Machine not configured!
Top Processes by CPU: ?
1% WindowServer
1% fontd
0% firefox
0% SystemUIServer
0% SophosWebIntelligence
Top Processes by Memory: ?
229 MB firefox
156 MB SophosScanD
152 MB InterCheck
131 MB com.apple.IconServicesAgent
115 MB SophosAntiVirus
Virtual Memory Information: ?
424 MB Free RAM
1.53 GB Active RAM
1.37 GB Inactive RAM
699 MB Wired RAM
1.26 GB Page-ins
0 B Page-outsI'd start by getting rid of the following software responsible for these extensions.
Kernel Extensions: ?
[loaded] com.nvidia.CUDA (1.1.0) Support
[loaded] com.sophos.kext.sav (9.0.61 - SDK 10.7) Support
[loaded] com.sophos.nke.swi (9.0.53 - SDK 10.8) Support
Startup Items: ?
CUDA: Path: /System/Library/StartupItems/CUDA
FanControlDaemon: Path: /Library/StartupItems/FanControlDaemon
Use the uninstaller provided with the Sophos software. You can uninstall CUDA via the preference pane. Be sure you remove the com.nvidia.CUDA extension which is located in the /System/Library/Extensions/ folder. Not sure if Fan Control has an uninstaller so you will have to do it manually:
Uninstalling Software: The Basics
Most OS X applications are completely self-contained "packages" that can be uninstalled by simply dragging the application to the Trash. Applications may create preference files that are stored in the /Home/Library/Preferences/ folder. Although they do nothing once you delete the associated application, they do take up some disk space. If you want you can look for them in the above location and delete them, too.
Some applications may install an uninstaller program that can be used to remove the application. In some cases the uninstaller may be part of the application's installer, and is invoked by clicking on a Customize button that will appear during the install process.
Some applications may install components in the /Home/Library/Applications Support/ folder. You can also check there to see if the application has created a folder. You can also delete the folder that's in the Applications Support folder. Again, they don't do anything but take up disk space once the application is trashed.
Some applications may install a startupitem or a Log In item. Startupitems are usually installed in the /Library/StartupItems/ folder and less often in the /Home/Library/StartupItems/ folder. Log In Items are set in the Accounts preferences. Open System Preferences, click on the Accounts icon, then click on the LogIn Items tab. Locate the item in the list for the application you want to remove and click on the "-" button to delete it from the list.
Some software use startup daemons or agents that are a new feature of the OS. Look for them in /Library/LaunchAgents/ and /Library/LaunchDaemons/ or in /Home/Library/LaunchAgents/.
If an application installs any other files the best way to track them down is to do a Finder search using the application name or the developer name as the search term. Unfortunately Spotlight will not look in certain folders by default. You can modify Spotlight's behavior or use a third-party search utility, EasyFind, instead.
Some applications install a receipt in the /Library/Receipts/ folder. Usually with the same name as the program or the developer. The item generally has a ".pkg" extension. Be sure you also delete this item as some programs use it to determine if it's already installed.
There are many utilities that can uninstall applications. Here is a selection:
1. AppZapper
2. AppDelete
3. Automaton
4. Hazel
5. AppCleaner
6. CleanApp
7. iTrash
8. Amnesia
9. Uninstaller
10. Spring Cleaning
For more information visit The XLab FAQs and read the FAQ on removing software.
Be sure to remove your two Login Items. Finally do this:
Reinstall Lion, Mountain Lion, or Mavericks without erasing drive
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu.
Reinstall Lion, Mountain Lion, or Mavericks
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless. -
My imac will not load after I enter my password. The only thing I get is the arrow from my mouse on top of a blank white screen. Can anyone tell me what this is? I've restarted and turned off several times. I left it on in this state for 8 hours hoping it would reload and work. No luck.
Hello KCC4ME,
You may try booting your Mac in Safe Boot, as it can resolve many issues that may prevent a successful login.
OS X: What is Safe Boot, Safe Mode?
http://support.apple.com/kb/HT1564
If a Safe Boot allows you to successfully log in, you may have issues with one or more login itmes (while the following article is labelled as a Mavericks article, it is viable for earlier versions of the Mac OS, as well).
OS X Mavericks: If you think you have incompatible login items
http://support.apple.com/kb/PH14201
Cheers,
Allen
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