Blasted printer problems - HP Photosmart C6180 All-in-One

Bought a spanking new HP Photosmart C6180 All-in-One and installed the drivers. When running the HP Setup Assistant it had a blank list to select from.
I came across this tip from macosxhints.com
"If your system drive was set up with a case-sensitive HFS file system, HP's All-in-One installer will fail when it gets to the HP Setup Assistant -- it will ask you to "Select Device" and give you an empty list. To get the installer to work, you have to install it on a case-insensitive file system. I've confirmed this with version 7.9.1 of the PhotoSmart C6100 series and version 7.9 of the Officejet 7310 series drivers.
The solution? The only one I've found is to re-format and install on a file system that is not case sensitive. After hearing back from HP's tech support, they confirmed the problem and the solution:
Thank you for contacting HP Total Care.
The software for the Photosmart C6180 is not supported on a case sensitive partition. You will have to install the drivers on a case-insensitive partition.
I only wish they had mentioned that anywhere in the online troubleshooting section. Sigh." http://www.macosxhints.com/article.php?story=20070623004646642
Can someone point me in the direction of:
"Setting up a case-insensitive partition"
thanks!

post not answered

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Problem installing Photosmart C6180 All-In-One software

I've "googled" and found several similar installation issues but none quite match mine. When I attempt to install the All-In-One software, I receive a dialog box error "The system cannot find the file specified." The file that it is attempting to find is found in the Dialog window heading:
c:\users\Myusername\AppData\Local\Temp\7zS52C3\,sourcepath.setup\blocksys...
Using %temp% I am able to verify that the 7zS52C3 folder structure exists. However the ",sourcepath.setup" folder shown above is incorrect. it should be just "setup".
I've ran this install several times under different accounts, including creating a new admin account.
I've cleared all temp files, removed tsr files using msconfig as described and cannot seem to solve this issue. I even renamed the setup folder to ",sourcepath.setup" to see if this would solve the install but it failed on another file.
I am running Windows Professional x64, My HP Photosmart c6180 is connected to the network and I am able to print properly to it from my computer. I need the software primarily for "scanning to computer" functionality.
Any help is appreciated.

Hello @DirkPittP,
Welcome to the HP Support Forums!
I understand that when installing your HP Photosmart C6180 All-in-One Printer on your Windows 7 64 bit computer, you are encountering a 'c:\users\Myusername\AppData\Local\Temp\7zS52C3\,sourcepath.setup\blocksysinstall.exe The system cannot find the file specified' error. I would like to assist you with this issue today.
Now in your original post, I can see that you have already attempted installing the printer on administrator accounts, clearing the temp files, running an msconfig, and renaming the folder to no avail. At this time I would like you run the following steps to see if we can get this working for you.
Step 1: Uninstall Drivers:
First, I would like you to clean up your system of any software or drivers for your HP Photosmart that may have made their way onto your system during the failed installs. Rather than running the 'normal' uninstall process, I would like you to click here to download the Microsoft Uninstaller Tool.
Once the website opens, please select the Run now button on the right hand side. Please follow through any recommended fix steps provided. When prompted, choose that you need assistance with 'uninstalling'. You will be brought to a list of populated programs from your computer. Scroll through this list until you see your HP Photosmart. Select your HP Photosmart and allow it to uninstall.
This Microsoft Tool will also check your computer for any registry corruptions. Should any system corruptions be found, this Microsoft Tool will fix those corruptions for you.
Once the uninstall has completed, please close the Microsoft Tool and proceed to the next step.
Step 2: Clear the Temp Files:
Click on your Start menu
In the 'search programs and files' box type %temp% and hit enter
In the Temp folder select Ctrl + A at the same time on your keyboard to highlight everything
Select the 'delete' button on your keyboard. If you get a pop up to skip an item, just skip it.
Once the Temp folder is emptied, close the window
Right click on your Recycling Bin and select Empty Recycling Bin
Step 3: Download Drivers:
Please click here to download the latest drivers for your printer.
Once the website opens select the Download button on the top left
Allow the download to Run
Once the download has completed the installer will automatically extract
After the extraction if you get the error again for 'blocksysuserinstall.exe' take note of the temp folder 7z . . . number sequence it refers to this time around.
Step 4: Rename Temp 7z Installer package:
Click on your Start menu
In the 'search programs and files' box type %temp% and hit enter
In the Temp folder locate the 7z . . . folder that shows in there
Right click on the 7z folder and left click on 'rename'
Rename the folder to the 7z. . . to the name that the 'blocksysuserinstall.exe' points to
NOTE: Ensure that you are logged into the same User Account that the error points to: "c:\users\Myusername\AppData . . . " when you make the change to the 7z folder. There shouldn't be any 'sourcepath.setup' folders at all.
Step 5: Install Printer:
Once the 7z folder is renamed to the name the error wants than click on the 7z folder to open it
Scroll down to the bottom of the installer files
Double click on the setup.exe file at the bottom. It may show an HP logo to the left of it
An installer window should pop open
Follow through the with the onscreen instructions to reinstall your printer
Please respond to this post with the result of your troubleshooting. I look forward to hearing from you!
X-23
I work on behalf of HP
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

IPhone 4 print coupons from app Grocery ID directly to my HP Photosmart C6180 All-in-One BUT

iPhone 4 print coupons from app Grocery ID directly to my HP Photosmart C6180 All-in-One BUT the iPhone cannot find the wifi printer when I try to print from email or Safari or Contacts, etc.
Why doesn't HP list this printer in the approved list? They have the HP Officejet listed and many photosmart printers as well.
This question was solved.
View Solution.

No, its not that easy. AirPrint is a "driverless" print environment and must have hardware and firmware support in the printer to be able to print. Other apps are more of a traditional driver-based print apps and can find and print to the printer on a network without it having to support AirPrint.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

I upgraded my AirPort to 5.6.1 and can no longer print to my HP Photosmart C6180 all in one printer from my MacBook? - help.

I upgraded my Airport to 5.6.1 and it stopped printing from my HPPhotosmart c6180 all in one printer. I have a Macbook with version 10.6.8
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Photosmart C6180 All-in-One: Replace cartridge message after already having replaced cartridge

Would appreciate ideas on how to resolve this issue with Photosmart C6180 All-in-one Printer.
Receiving "Cannot Print, Replace the following empty ink cartridge(s) to resume printing."
Replaced cartridge with newly purchased cartridge (so not expired) and still receiving same message.
Thoughts?

All cartridges (from original to replaced ) were HP ink cartridges.
No refills.
No non-HP ink.
All are now within expiration.
Issue appeared when yellow cartridge ran out of ink.
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Went to store ( STAPLES ) and purchased 02 yellow XL plus 02 combo pack .
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It did not recognize new replacement cartridge.
Replaced yellow with 02 yellow from combo.
Again did not recognize second new replacement cartridge.
Per HP, replaced 'expired" cartridges (not yellow).
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Did Power on Reset / reseat all cartridges OR reset voodoo.
Iink levels still 0 but able to print self test in color and photo.
Turned off PC and printer for 2 days.
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TY

Windows 8.1 driver for HP Photosmart C6180 All-in-One

I am trying to install the printer driver for Windows 8.1. The printer is a HP Photosmart C6180 All-in-One. However, when it gets to installing the software it errors out. So I tried just downloading the driver without all the bells and whisles and it comes back telling me it cannot find "mp-110021-2/AIO_CDA_FSW_Full_Win_WW_140_408-4.exe" bur with the URl in front of it. I have done a search and have check the ftp site given in this forum and nothing has proven to be available any longer. Does anyone know where I can get this driver from? Thanks

Hi , I see that you are experiencing issues installing the printer software. I would be happy to help you.
Perform a clean boot on the computer and turn off the Antivirus Software. How to perform a clean boot in Windows. Then run the HP Printer Install Wizard, to see if that will help to install the software.HP Printer Install Wizard. How is the printer connected? (USB/Ethernet/Wireless) If you appreciate my efforts, please click the 'Thumbs up' button below. Thank You.

Printing envelopes on photosmart premium all in one

I have a new Photosmart premium all in one printer, and I'm trying to print #10 envelopes. Sometimes they print and sometimes I get a message that the main paper tray is empty and needs filling even though there are plenty of envelopes remaining. The last six attempts have failed. Any ideas?

I will need a little more information in order to help out. Did you also clean the contacts inside the printhead where the ink cartridges are seated? Did you notice any specific ink cartridge leaking? What materials did you use to clean the inside of the machine? When, you had the printhead out, did you take note of the warranty ends date listed on it above the contacts that you cleaned? If that date has not expired, I would contact HP Total care as this is a print quality issue that you are having and would be covered under that printhead's warranty. If not still in warranty, please reply back and provide that warranty date in the post and I can provide further assistance based of the date. At the end of this post, I am including a link to a document that shows the proper materials to use on the printhead when cleaning it and lists the steps on what to clean and what not to touch just so there is a point of reference to that procedure for you to look at the check off what you have attempted. I know that that title of the document is not the error that you are having, but it illustrates that process well. Here is that link.
http://goo.gl/2WuI9
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I am unable to print. HP Photosmart 3210xi All in One

I am unable to print on my HP Photosmart 3210xi All in One. I installed some of HP's downloads this morning, and now I can't print.

Hi ronalds173,
I see that you are having some login issues with the Photosmart 7520 and have been locked out as result. I believe I know the area you are trying to access, but to make sure, are you taking the I.P address that is assigned to the printer and entering that into the address bar in your web browser?
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Try accessing the page again. Let me know if this resolved your issue.
Cheers,
JERENDS
I work on behalf of HP
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HP Photosmart C6180 All-in-One won't print magenta or light magenta, even with new cartridges

The printer suddenly stopped printing magenta and light magenta. I installed new cartridges from LD, which have always worked in the past, but none worked. No error messages.

Hi there @Optical32 and welcome to the forums
I read about how your Photosmart C6180 is no longer printing in light magenta and magenta, with no error messages. I'd like to offer my suggestion for you that may help.
Click this link and try these steps: Color Mix or Missing Colors on the Diagnostic Page
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you, such as a replacement or trade in. If you are calling within North America, the number is 1-800-474-6836 and if you are calling outside of the US/Canada region,: click here.
Best wishes
R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Wireless printing problem with HP Envy all-in-one 110 when running Mac OS 10.7

I just bought the HP Envy all-in-one 110. I have a Macbook Air running IS 10.7. I managed to install the software correctly and the wirless network light is showing on the printer. I ran a test page from the printer and all the settings say they are "enabled." But I still can't get the printer to print over the wireless network. When I plugged in a USB cable, I managed to get it to print. I have a wireless router running over the Sonic.net DSL network. Network strength is good. I've switched off and restarted all equipment several times but still no results. Help!

Hi,
I believe the router may not support Multicasting, a network protocol used for Apple's Bonjour service to operate as it should.
Will be helpful to know the exact router brand and model.
As a workaroung, you may try setting the printer by using standard IP, it should allow you to print, however the router issue (more likely) have to be handled first to allow the full software functionality including scanning.
Follow the steps below to set an IP print queue, it will also help to better understand the cause for the problem:
Enter System Preferences > Print & Scan.
Click the plus sign.
Click the IP icon.
Select the HP Jetdirect Socket protocol.
Enter the printer IP address into the Address field
Now try printing using the newly created print queue, listed as the printer IP address.
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

Airport Extreme printing problem w/ HP7 410 all-in-one

I just purchased a HP officejet 7410 all-in-one.
I can print using USB cable connected to printer.
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macbook pro Mac OS X (10.4.8)

Hello HevnLgh,
Thank you for your input. I tried to follow your instructions but had trouble right from the start. I got to HP uninstaller and clicked continue but there was no printer listed. It just said "device" and uninstall was greyed out. I decided to just continue so I reset the printing system and repaired the disk permissions.
It took me a couple of tries to reinstall the printer from the Apple website because at first it couldn't find the device to add so I tried using the IP address on the next tab and that seemed to do something but it still wouldn't print. The printer was found after I went back and tried again and everything seemed to work this time (whew).
I tried the update procedure on the printer itself and it still can't connect with the server, but the original problem with the duplicate copy on shut down seems to have resolved itself.
The bottom line is my printer is working like it's supposed to (for now anyway) and I didn't get two copies of my printout so thank you again for your help. It's good to know I can go somewhere for help when I have a problem.

Printing problem with HP F380 All-in One printer.

My HP F380 All-in One has stopped printing in colour. Don't know if I've accidentally changed a setting but I've unchecked 'Print in grayscale' and no difference. Can anyone please advise.

Hi there,
Welcome to the HP Forums!
I understand that your HP F380 has stopped printing in color, and I am happy to help you with this printing issue!
For further assistance, I will need to know the following:
If you are using a Windows or Mac Operating System, and the version number. To find the exact version, visit this link. Whatsmyos.
If the printer is able to make copies by itself.
If the power cable is plugged into a surge protector, or directly to the wall outlet. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.
In the meantime, please take a look through this guide. Streaks or Lines in the Printed Image.
Hope to hear from you, and thank you for posting!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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HP Photosmart C6180 All-in-One printer will not work

Printer worked one day and the next day it did not and now will not turn on. I did not turn it off. It went off all by itself. Only 3 years old and not over used. Have checked outlet and power cable. Green LED light comes on when connected to outlet but as soon as I connect it to the printer, the light goes out and the printer will not turn on. Is it dead?

I have the exact same problem
Where do we find a solution

Photosmart C6180 All-In-One...Black Ink will not print...the page is almost blank

The Printer seems to work correctly, but the page is almost blank. The only exceptions are a few faint characters, and sometimes a light line down the side of the page. Can you please help? The printer has not had much mileage.
Thanks,
Ross

I ran all those tests and did all the upplugging, turning off, etc. Do not think is a software / connection problem. Somehow I think the issue is in the black print head. All ink levels are very good. In the past, I have been running the printer with the print settings in the software at ... print in Greyscale / Black Only. Though the old black cartridge showed plenty of ink, I put in a new black cartridge and that is not the problem.
Even when I put a paper on the glass to copy and use the black copy button, it prints very faintly...almost not even there. Yet when I copy by pushing the Color Copy button on the printer and use a color original, colors seem to show up better.
I have used the tool, clean print heads, several times. There is a lot of ink in the squares, but it is all color. My gut is somehow the black print head is still plugged, or something like that. Though it says to use the "clean print heads" sparingly because it uses up ink, I saw in the self help to do this 3 times or more.
What can I do to get the black print head to print? I appreciate your comments. My wife is ready to toss it and move on.
Hope you have a good weekend.
Thanks,
Ross

Why does photosmart c6180 all in one when printing of faxing produces a black line down center of pa

everytime i sent a fax ormake a copy or print, I get a black line straight down the center of page

Hi there 1225,
This article covers the problem with black lines you are having. Give the steps outlined a shot and let us know if it helps.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

Blasted printer problems - HP Photosmart C6180 All-in-One

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