Blend will not start on pc and cannot sign into my BB id with link.

Have downloaded and installed the latest version of Link/Blend and found I could not log into my BB ID through link. The error telling me to check my connection. Blend will not work at all. I have cleaned registry of all RIM, Research in Motion and BlackBerry articles, rebooted and installed the newest update again to no avail. No connection to BlackBerry ID, and i am connected to the internet, and when I click on the Blend icon it does absolutely nothing. I have even opened task manager and rapid clicked it hoping i could see something start, but nothing does. it is like the file is not even there.I started out with an older version of link and blend that worked. I thought I would update and ended up with nothing working properly. I uninstalled the new and installed the old again and now that Blend fails to start. Any help would be greatly appreciated.
Remember, There is never a stupid question, just stupid answers.("If any advice that was offered by me helped, Please click on the Thumbs up on the post or click Accept as Solution. Thanks and it was nice to help you out ")

Tried adding my concerns to another thread with similar issues and even though several of us all had the same issue, anyone but the original contributor of the thread was being overlooked by BB staff. So, here I am with my own thread.
Remember, There is never a stupid question, just stupid answers.("If any advice that was offered by me helped, Please click on the Thumbs up on the post or click Accept as Solution. Thanks and it was nice to help you out ")

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1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*genieo\* \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB ' com.adobe.fpsaud com.apple.AirPortBaseStationAgent com.apple.installer.osmessagetracing ' ' 1274181950 464843899 1233118628 ' 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^$[0-9]+$ /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { split("'"${p[41]}"'",b);for(i in b) print b[i];if(n<200) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { split("'"${p[41]}"'",b);for(i in b) print b[i]".plist";if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { split("'"${p[41]}"'",b);split("'"${p[42]}"'",c);for(i in b) print b[i]".plist\t"c[i];if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\$[0-9]+\$\$.+\$/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p);if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|(Bo|PO).+ sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */ /;' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test osascript\ -e );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'|tr , \\\n" 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. $ -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 $' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'bad |Beac|caug|corru|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA$|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:|suhel| VALI|ver-r|xpma' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true $ -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '/S*/*/Ca*/*xpc* >&- ||echo No' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,Ex}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,In{p,ter},iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents XPC\ cache Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "${s[63]}"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 35 49 61 51;D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D23 14 1 62 42;D12 34 43 53 44;D12 22 20 32 25;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 37 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

I have forgotten my start up password and cannot sign in

I have forgotten my start up password and cannot sign in

Just a WAG, since you didn't provide any OS X info: iOS stuff is useless.
See
http://osxdaily.com/2011/08/24/reset-mac-os-x-10-7-lion-password/ and
http://osxdaily.com/2011/09/19/change-password-mac-os-x-10-7-lion-without-knowin g-current-password/

Help, my Mac mini will not start up, only keeps thinking on first page( white screen with apple emblem)

Help, my Mac mini will not start properly. Only goes to the white screen with thinking. Will not go to the password section

Are you sure about your hard disk health, any clicking noice recently?
Go to boot menu (press option button or button left to your space bar while booting) > Select Recovery drive > Disk utility > Verify the volume on which OS X is installed.

Macbook will not start after sharing and permissions error

I was cleaning around my files and went into the info of my Mac.
I clicked get info on the desktop icon and accidently messed up the sharing and permissions settings.
My computer would not let me into my Mac icon on my desktop, saying I didn't have certain permissions.
I tried restarting and now my Macbook will not startup. It turns on and loads, but never goes past that.
I removed the battery and placed it back in but it is not working still.
Thanks for the help guys!

Click here and follow the instructions.
(44677)

I am getting iTunes "error 5002" when trying to sign in on my computer, and cannot sign into my account on my iPod. What's wrong?

Hello!
When I try to sign in to my iTunes account on both my computer, an error pops up saying,
"We could not complete your iTunes store request. An unknown error occured (5002)
There was an error in the iTunes store. Please try again later."
When I trying signing into my account on my iPod, I get a message saying,
"Cannot connect to iTunes store"
I have seen across the internet that this has happened while trying to purchase things, but I can not even sign in!
I have also seen a case just like this, but many, many people were having that problem at the same time.
It seems like right now, only I am having this issue.
I can sign into my mother's iTunes account perfectly fine. ( I was using her account for a while, until I decided to switch to my own)
I have had an apple ID for a while now, but never have used it for iTunes.
I can sign into the "my apple id" website perfectly fine, just not iTunes on my iPod or computer!
I can not even sign into the appstore! (When trying to sign into the app store, it just says an unknown error occured, it doesn't say 5002)
What shall I do?

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Select
/var/log ▹ appstore.log
from the hierarchical list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar. Then select the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, click the Clear Display button in the toolbar of the Console window and then try the installation again.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.

IWeb will not start, menu items dim, cannot open files

I designed a website using iWeb and need to make modifications to it. However, after I tried to open an html file with iWeb and get this message:
"Can’t open file “~/Sites/qhuyn002/Howto.html”
...iWeb closes on me. While this message is up and before I click OK to make it go away, the menu items are dim, and I cannot access any websites I've designed and saved in my "SITES" folder on this Macbook.
I've re-started the computer many times. Same issue keeps coming up. iWeb seems to think that every time I open it, I am trying to open this html file. I just need it to start as normal so that I can use it!
HELP!

Up until V 2.0.3, iWeb stored the domain file for the last site that was opened in iWeb in Home Folder/Library/Application Support/iWeb.
After I updated to V 2.0.4, I discovered that there was no domain file there. I keep all my domain files in separate folders in an "iWeb" folder kept in a second dock using Dock-It so that I can launch any site with two mouse clicks.
Just for fun, I launched iWeb from the application and a site that I had "lost" during the upgrade appeared. It is still there and doesn't change no matter what site I launch in iWeb!
Some people "lost" their domain file after the upgrade and couldn't find it on their hard drive although it would still launch in iWeb. It wasn't in the default location.
I didn't report this to the iWeb development team as it didn't cause me any problems. Has anybody done this?
Most problems with upgrades to iLife and iWork applications occur because, if they are not instructed to do so, some people don't bother to do a restart after installing them.

SDM and Dispatcher starts, but Server0 will not start. Errors and then stop

Hello All,
Got a problem starting the JAVA XI Server0...
Admin URL         :
Idx
Name
PID
State
Error
Restart
0
dispatcher
1564680
Running
0
yes
1
server0
0
Stopped
4
no
2
SDM
258184
Running
0
yes
Output from std_server0.out
node name   : server0
pid         : 1568780
system name : BDX
system nr. : 00
started at : Sat Aug 11 23:34:40 2007
JVMST080: verbosegc is enabled
JVMST082: -verbose:gc output will be written to stderr
SAP J2EE Engine Version 6.40   PatchLevel 102141.313 is starting...
Loading: LogManager ... 1295 ms.
Loading: PoolManager ... 3 ms.
Loading: ApplicationThreadManager ... 1424 ms.
Loading: ThreadManager ... 433 ms.
Loading: IpVerificationManager ... 16 ms.
Loading: ClassLoaderManager ... 16 ms.
Loading: ClusterManager ... 292 ms.
Loading: LockingManager ... 100 ms.
Loading: ConfigurationManager ... -
Output from /usr/sap/BDX/DVEBMGS00/j2ee/cluster/server0/log/defaultTrace.3.trc
#1.5#00145E4D4C7200000000001D0019701000043778663E3243#1186890157797#System.err##System.err#######Thread[Thread-1,5,main]##0#0#Error##Plain###   at com.sap.engine.core.configuration.impl0.ConfigurationManagerImpl.initInternal(ConfigurationManagerImpl.java:189)#
#1.5#00145E4D4C7200000000001E0019701000043778663E3308#1186890157798#System.err##System.err#######Thread[Thread-1,5,main]##0#0#Error##Plain###   at com.sap.engine.core.configuration.AbstractConfigurationManagerImpl.init(AbstractConfigurationManagerImpl.java:169)#
#1.5#00145E4D4C7200000000001F0019701000043778663E3467#1186890157798#System.err##System.err#######Thread[Thread-1,5,main]##0#0#Error##Plain###   at com.sap.engine.core.Framework.loadSingleManager(Framework.java:556)#
#1.5#00145E4D4C720000000000200019701000043778663E3523#1186890157798#System.err##System.err#######Thread[Thread-1,5,main]##0#0#Error##Plain###   at com.sap.engine.core.Framework.loadManagers(Framework.java:251)#
#1.5#00145E4D4C720000000000210019701000043778663E35DE#1186890157798#System.err##System.err#######Thread[Thread-1,5,main]##0#0#Error##Plain###   at com.sap.engine.core.Framework.start(Framework.java:185)#
#1.5#00145E4D4C720000000000220019701000043778663E3696#1186890157799#System.err##System.err#######Thread[Thread-1,5,main]##0#0#Error##Plain###   at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)#
#1.5#00145E4D4C720000000000230019701000043778663E3752#1186890157799#System.err##System.err#######Thread[Thread-1,5,main]##0#0#Error##Plain###   at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:85)#
#1.5#00145E4D4C720000000000240019701000043778663E3AAF#1186890157799#System.err##System.err#######Thread[Thread-1,5,main]##0#0#Error##Plain###   at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:58)#
#1.5#00145E4D4C720000000000250019701000043778663E3B8E#1186890157800#System.err##System.err#######Thread[Thread-1,5,main]##0#0#Error##Plain###   at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:60)#
#1.5#00145E4D4C720000000000260019701000043778663E3C4F#1186890157800#System.err##System.err#######Thread[Thread-1,5,main]##0#0#Error##Plain###   at java.lang.reflect.Method.invoke(Method.java:391)#
#1.5#00145E4D4C720000000000270019701000043778663E3D0A#1186890157800#System.err##System.err#######Thread[Thread-1,5,main]##0#0#Error##Plain###   at com.sap.engine.boot.FrameThread.run(FrameThread.java:61)#
#1.5#00145E4D4C720000000000280019701000043778663E3DD8#1186890157800#System.err##System.err#######Thread[Thread-1,5,main]##0#0#Error##Plain###   at java.lang.Thread.run(Thread.java:570)#
#1.5#00145E4D4C720000000000290019701000043778663E415F#1186890157801#System.err##System.err#######Thread[Thread-1,5,main]##0#0#Error##Plain###Caused by: com.sap.exception.BaseRuntimeException: CPT exception "CPTFactory not initialized" occurred.#
#1.5#00145E4D4C7200000000002A0019701000043778663E423A#1186890157802#System.err##System.err#######Thread[Thread-1,5,main]##0#0#Error##Plain###   at com.sap.sql.trace.Utils.logAndThrowRuntimeException(Utils.java:305)#
#1.5#00145E4D4C7200000000002B0019701000043778663E42FB#1186890157802#System.err##System.err#######Thread[Thread-1,5,main]##0#0#Error##Plain###   at com.sap.sql.trace.cpt.SQLTraceCptRecord._getProvider(SQLTraceCptRecord.java:738)#
#1.5#00145E4D4C7200000000002C0019701000043778663E43BB#1186890157802#System.err##System.err#######Thread[Thread-1,5,main]##0#0#Error##Plain###   at com.sap.sql.trace.cpt.SQLTraceCptRecord.<clinit>(SQLTraceCptRecord.java:84)#
#1.5#00145E4D4C7200000000002D0019701000043778663E447C#1186890157802#System.err##System.err#######Thread[Thread-1,5,main]##0#0#Error##Plain###   ... 20 more...
Any ideas?
Jim

Follow the steps in Note: 1524583

ITunes will not start, despite iPhone and/or iPod being plugged in

Hi
I've noticed that just recently my iTunes doesn't open when I connect my iPhone 3G or my video iPod to their docks.
I have the latest version of iTunes and both devices have the latest software installed. The 'Open iTunes when this iPod is attached' box is checked for the iPod, and the 'Automatically sync when this iPhone is connected' box is checked for the iPhone. Yet despite this, when I place either device in their respective docks nothing happens, iTunes refuses to open. If iTunes is already open, then it recognises both devices and starts to sync them.
I've looked in the startup entries and the Apple sync notifier, iTunes Helper and the QTTask are all ticked, so I'm wondering what's wrong. Any ideas?
Cheers
Matt

My program for Itune won't work as well. I tried several times double clicking the icon which should not be like that. I am not sure what is interfering the program.
I hope you can help me get through this issue. I tried uninstalling it and reinstalling the program but it won't respond properly. Anybody can give me few reasons on this?

Tried to install ff4 got message "your computer must be restarted to complete a previous upgrade of firefox. do you want to reboot now" I rebooted computer now firefox will not start at all and i have tried to uninstall and get the same message

have also tried to reinstall older version of firefox and get same message

i have been trying to figure out how to fix this same issue as well for the past 2 hours or so. it is very upsetting that you can't even uninstall it try to redo it all or just use the old version. everything seemed to be ok untill i got to the set up part of the process that is when i kept getting the same message: ''your computer must be restarted to complete a previous upgrade of firefox. do you want to reboot now" and to no avail. please help. i really enjoyed my firefox/mozilla. now i can't even use it i have to go back to internet explorer for now...........

My ipad will not start up. The apple sign is just flashing in the middle of the screen

Hello hope you can help. My iPad has just stopped running while on Facebook. It is just a blank screen with the apple logo flashing in the middle of the screen. It has been doing this for about an hour now!

Try resetting your device:
Device Reset (won't affect settings/data/music/apps/etc)
1. Press and hold (& continue to hold) BOTH the Sleep/Wake button & the Home button.
2. Continue to hold BOTH (ignoring any other messages that may show) until you see the Apple logo on the screen.
3. Release BOTH buttons when you see the Apple logo and allow the device to boot normally.

Photoshop cc will not download even though i am signed into my membership

Why will Photoshop CC not download to my desktop even though I am signed to my CC membership?

Please refer:
http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html
Do let us know if you still face any issue.
Regards,
Ashutosh

Greetings I am a PC user and cannot sign into ICloud, but I can sign in to ITunes

I have a windows 8 pc and keep getting an invalid password, when I try to sign in to ICloud. The same password signs me into the IStore. Can anyone help?

On mac libre office can edit and view ms office files
If you by mac users mean ios users rather then mac users then there are apps in app store which support editing ms office files too

Blend will not start on pc and cannot sign into my BB id with link.

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