BLF indicator unavailable for this line

Hello,
My user has 4 BLF lines defined. 3 correctly display the phone icon but the 3rd of 4 shows the graphic which is "BLF indicator unavailable for this line". Can anybody tell me what could cause this ?.
All four numbers are in the same range as the user.
All four numbers are in the same partition as the user.
All four numbers are correctly defined.
All four numbers are working for the respective owners.
All are fully qualified E.164 numbers.
Many thanks
Stephen

Hi Stephen,
My guess would be that you don't have the Subscribe CSS properly configured. Can you check that ?
You need to put a CSS that includes the partition of the monitored phone. Or you can compare with the other lines that are already working
Regards,
Christos

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