Blind USB Optical Drives

Folks,
I have two, new Apple USB Superdrives.
One was purchased for a MacBook Air. It worked for a week, now nothing.
The system sees it, however no icon appears on the desktop & it will not accept a disc.
The second was purchased for a newer iMac with a broken internal optical drive.
This one never worked, but current situation is identical to the one above.
Any suggestions are more than welcome.
Regards,
Jack

Some external drives don't even work well with Windows, when they were designed for Windows!
Hence, it stands to reason that not all will work with the Mac as well. I know my Dell external DVD drive won't work on my Mac, but my Toshiba external drive works without a hitch.
I bought the Apple external Superdrive, for subjective personal reasons, when I could jsut use my Toshiba drive. It works great (the Apple one), and it looks great too. I'd suggest you just follow Mr Galt's advice.

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