Blinking question mark and smiley face

when mac is powered on a small folder is displayed in the middle of the screen that has on it a blinking question mark that changes to a blue and white face over and over.can anyone offer any suggestions to eliminate this.
thank you

i've had this problem before, and at the time the hard drive was on its way out. you might want to consider replacing your hard drive.

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Startup Failure (Blinking Question Mark) and more.....

Hi,
I have a G4 iBook that has a problem, with the hard drive I think, but I want to see if anyone has run into this problem. A search of the board didn't yeild much. Anyway, what happens is if I boot the iBook up it will get to a small folder icon with a flashing question mark and mac face. I realize this is an indicator that the startup drive isn't found. If I pinch the lower left corner during a startup then the iBook boots properly. Has anyone seen this behavior before?
Thanks,
Steve

Hi love, I had this problem last october. When I bought my Mac it was an ex-display model with a new hard drive (August 2004). Last October 2006 I restarted my mac only for it to come up with the flashy finder folder / question mark. I was told that this means the Mac can't access the OS - apparently (not gospel!) this means that either your OS is being a bum or your hard drive has died, meaning that your mac can't access the OS 'cos obviously it's stored on your hard drive. I'm not sure how much of that is correct, however when I sent it off for repair, it came back with a new hard drive. I'd also like to say at this point that the Hardware test disk said my Hard Drive was OK but that when I connected my Mac to another Mac via firewire to try and retreive my data it could not access the hard disk.
Sorry to break the bad news to you but it's very very likely you'll need a new hard drive. I am suffering at the moment 'cos my hard drive died again about 3 weeks ago, I got it back 10 days ago and it's gone again now. I have a week before I finish my degree and all my assignments were on there! (Naturally the ones I'd done this week hadn't been backed up yet!)
Good luck with your Mac, let us know how it goes

G4 displays flashing question mark and blue face at start-up

like the title says, my powerbook refuses to go to the desktop and instead gives me a dark screen and in the center you can just make out a folder icon and on the folder icon flashes a question mark and then that picasso-esque blue smiley face. these two images flash sequentially, one after another.
this started happening about three days ago. the day it started, i got up, checked my email, and then shut the computer down. but then i saw the soft light flashing on the closed laptop that tells me that it is still on. so i figured that i hadn't completed the shut down process all the way. i opened the laptop and almost knocked it off the perch it was on. i grabbed it in time to prevent it from falling, but in the process i mashed some buttons with my thumb. when i turned on the computer, it briefly flashed the desktop and then went dark and started flashing the icons as i described above.
i am in japan right now, so getting ahold of apple in the states is somewhat difficult. any amount of help is very much appreciated. i've already tried a full shutdown by taking the battery out and holding down the power button for 5 seconds, as described on the apple website. this didn't work. i'm not sure which version of OS i have, but i'm pretty sure it is at least 10.0. i got the computer last year right as tiger was coming out.

also, the power icon on the power button is not showing any light, and it wasn't showing any light for a day or so before this event happened.

Blinking question mark and folder on startup

Hi everyone,
I'm in need of some help. I turned on my mac today and got a gray screen with a little folder icon and a blinking question mark in the center. I'm on a G4 running OS X Tiger. I'm trying to boot using the startup disk but here's the problem, I have an external dvd drive connected by firewire, so the only way I can startup the Tiger dvd is from that external dvd drive. I put the dvd in (only my monitor, mouse, keyboard and the dvd drive are plugged in), restarted, pressed 'c' got the installer menu, went to disk utility but the only hardrive it shows is for my dvd drive (2.6GB LaCieGroup SA) and the icon of the dvd underneath, it does not show the macs hardrive.
I don't know what to do can someone please help are there any other options?
Thanks
Chris

Hi Chris99,
Welcome to Apple Discussions.
Regrets you're experiencing difficulty.
In the absence of any additional details about your scenario, here are my two cents.
The folder icon with blinking question mark implies that your Mac fails to recognize its internal hard drive as a bootable device.
Further, Disk Utility fails to recognize your Mac's internal hard drive.
One possiblity is that your internal hard drive's ribbon cable has come loose. You can test this by opening the G4's case and playing with the cable.
Another possibility is that the hard drive's ribbon cable is defective. You can test this by using another ribbon cable.
A third possibility is that the hard drive has stopped functioning properly. If you have another Mac, you can test this by connecting the G4 to the other Mac using a Firewire cable, then cold boot the other Mac, then cold boot the G4 while pressing the T key. If the G4's hard drive fails to display on the other Mac's desktop, this would support the third possibility. You also can test this by using a third-party hard drive repair utility (Tech Tool Pro; DiskWarrior; Drive Genius).
If you live near to an Apple Store or authorized Apple service shop, you could bring your G4 to a technician there and request a diagnosis.
Hope this helps.

PowerBook G4 Folder With Blinking Question Mark & Finder Icon At Startup

Hi I'm a MacBook Pro user but I just dropped my friend's PowerBook G4. It froze afterwards so I held down the power button to restart it but then everytime it starts up, a folder with a blinking question mark and finder icon shows up.
I tried restarting with the ctrl + command + power button but it shows up with the folder everytime.
She didn't have her installation disc 1 but right now disk 2 is in the laptop and we can't get it out.
How can I resolve this? Thank you!

The folder with the blinkiung ? indicates that the Mac can't find a bootable OS. Try restarting holding down the track button to get the disk out of the drive.

My iMac has a blinking question mark folder on it and won't let me boot.

I have a late 2009 27 inch iMac whos hardrive failed a while back. A couple days ago i decided to pop in a new hard drive in it, the same brand, just different capacity. I wanted to put windows on it, and tried to boot it with pressing c on the keyboard at startup but encountered a few problems.
When i power on my imac the screen is just a blank white screen for about 20-30 seconds. During this time, any devices plugged into the USB ports do not work. My mouse is not lit up, and my keyboard will not react to pressing caps lock, num lock etc. After that 20-30 second period the folder with the blinking question mark on it pops up. I tried holding C, as well as windows key and C but nothing seems to make the mac recognize i want it to boot from other devices.
The hard drive i installed is empty (obviously) So i'm not sure if its an issue with the way I installed the hard drive (pretty sure i did it right) or another issue that may involve trying to put windows on it. Also worth noting is im using a normal USB mouse, and a normal USB keyboard, not mac devices. I'm willing to put OSX on this computer if its necessary to make it work, but right now all i can get on it is that white screen and then the blinking folder. Does anybody have any idea how to fix this?

Drive Partition and Format
1. Boot from your OS X Installer Disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu.
2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area. If it does not say "Verified" then the drive is failing or has failed and will need replacing. SMART info will not be reported on external drives. Otherwise, click on the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Apply button and wait until the process has completed.
4. Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
5. Set the format type to Mac OS Extended (Journaled.) Click on the Security button, check the button for Zero Data and click on OK to return to the Erase window.
6. Click on the Erase button. The format process can take up to several hours depending upon the drive size.
When formatting has completed quit Disk Utility and install OS X.

HT1553 I did the back up as instructed... Installed a larger hard drive and followed the restore instructions... Now I get a white screen with a folder icon and blinking question mark. When trying to set startup with new drive I get a bless tool error...

I did the back up as instructed... Installed a larger hard drive and followed the restore instructions... Now I get a white screen with a folder icon and blinking question mark. When trying to set startup with new drive I get a bless tool error... Help!!

If you have installed a new hard drive , you will need to have formatted it in Disk Utility correctly. This may explain your problem.
Boot into your 10.6 Install disk again at the top menubar > Utilities > select Disk utility and in there select your new hard drive, and select the tab Erase and choose to make the format as Mac OS Extended Journaled. When that is finished look in the main window to make sure that the partition map scheme says GUID Partition Table.
Now go to the Restore tab and reinstall from your backup.

Folder with question mark and smiling mac face at start up

After I was importing some video today, shut down G5 and on start up I get the folder with question mark and smiling mac face.
Any help?
Power Mac G5 Mac OS X (10.4.8)

Boot from a drive with Disk Warrior 4, or your emergency boot drive (FW or alternate) or if you lack that, use single user mode to run fsck command. The last option would be your Tiger DVD but that may be 10.4.3 or earlier and not your best.
I say that because it seems like it was more than just needing to reset the startup disk preference and may have a corrupt directory. It shutdown smoothly and fully?
At the least, using the OPTION key and SHIFT key for Safe Boot. My recollection of trying to do both is that it won't. You can do one or the other, but not both. So running FSCK is just insurance to repair the directory.

I replaced hard drive in macbook pro and when turning on i get a blinking question mark

just replaced hard drive on my '09 macbook pro and rebooted to get the blinking question mark. what do i do? not sure i have the installation disk. i had this happen once on an older macbook and was able to figure it out but i can't remember what i did.

Schedule an appointment with a Genius the SSD is gone.

After I turned on my MacBook Pro, it displayed a blinking question mark over a folder and now I don't know what to do.

When I turned on my Mac, the blinking question mark appeared and I went to the apple support pages and did everything on the lists.
Nothing worked. Then I put in the installation disk to wipe the hd, but none appeared on the list. I tried putting in a different hd and that didn't work either. Also, my original hard drive is fine because I put it in a another Mac and it worked perfectly.
Now I am at a loss over what to do. Any solutions?

Sound like a hardware failure / cable / connection
Genius reservation http://www.apple.com/retail/geniusbar/
on-line https://getsupport.apple.com/GetproductgroupList.action
check warranty https://selfsolve.apple.com/agreementWarrantyDynamic.do

I switched to the classic 'landscape' and when i reboot, it just stays at the greay screen, with the macintosh logo, and a blinking question mark. ive tried several methods of key combinations with rebooting etc.. i just bought this. please help.

i switched to the classic 'landscape' and when i reboot, it just stays at the greay screen, with the macintosh logo, and a blinking question mark. ive tried several methods of key combinations with rebooting etc.. i just bought this. please help.
I bought this off of craigslist with my christmas money, TODAY. i really need help, i have OS X experience from school, just not OS 9x. I need to reboot back to OS X asap. anything that may help is very appreciated. Thank You.
Chris.

Are you able to start up in Safe Mode?
http://support.apple.com/kb/HT1455?viewlocale=en_US
If this works you will see the normal desktop Once completely started up in Safe Mode, try to restart normally and go to Applications > Utilities > Disk Utility. Click on the top hard drive icon in the left sidebar and note the S.M.A.R.T. status at the bottom right of the pane. What does it say?
Select the named boot volume in the left sidebar, ("Macintosh HD" unless it has been renamed). What is the hard drive capacity and how much space remains available on it? Repair permissions on it.
See if you are able to do a little hard drive maintenance to help things out.

Blue and white G3 blinking Question mark

System 9.2.2 6 Gb 350gzh It was acting up so I ran Norton system Works. It said it "fixed" it. But couldn't restart with anything but the Norton Disk. Kept running and never finished. Finally checked the start up disk and only things listed was Norton CD and a "Network Disk".( I do have it networked with my G5) Finally ejected the Norton Disk and when starting up the blinking question mark was there. I assume I need to reinstall the system folder. So far I am unable to find original disks. I assume I cannot just install 9.2.2 even if I could find or download one.
Since I only use this for the internet, could I install OSX. I did post a question about ugrading to OSX before all this happened. Replies were skeptical as to whether I had enough memory to do this. I have 3GB free space.
Is it time to get another computer? This is my husbands. I have the iMac G5. I would probably get me a new one and let him have mine. Any suggestions?

At the outset, I'll let you know that I never had Norton SystemWorks damage any of the hard drives in my pre-OS X Macs running OS 8.6 -> 9.2.2. It's very possible that the original 6 GB hard drive in that B&W G3 has a hardware and/or electronic problem that caused NDD to hang while checking it. I had a few failing hard drives do that, while NDD was doing the media check. It's also possible that the hard drive has a very corrupted directory, which is best corrected by Alsoft's "DiskWarrior." A less expensive alternative is to reinstall OS 9.2.2, by booting from the installer disk and using Drive Setup to initialize the hard drive and write zeros to it. Following completion of that, you can select the newly-formatted drive as the destination for the OS installation. Typically, OS 9.2.2 isn't installed directly from a disk. Usually, one has the disk to install OS 9, 9.0.4, or 9.1. OS 9 and 9.0.4 must be updated to 9.1 (using the downloadable "Mac OS 9.1 Update"), prior to running the downloadable OS 9.2.1 and 9.2.2 Updates. These downloads are just updates to OS 9.x and aren't standalone, full-OS installers. As for using an OS 9.2.2 Mac for the internet, there is a lack of modern browsers to download/use. You'd be much better off installing OS 10.3.x (Panther) or 10.4.x (Tiger), but as you're aware, optimal performance of OS X on your B&W G3-350 depends on adequate hard drive capacity, total installed memory, and the graphics card. Your B&W G3-350 MHz may have the first revision logic board, which has an IDE controller that can't handle moderate-sized drives (approx. 40 GBs->). Given the expense involved in purchasing the OS X installer disks (Tiger is typically on a DVD, requiring a DVD-ROM or DVD±RW drive), upgrading the hard drive, and adding memory, you're at the crossroads for deciding whether to part with the B&W and buy something newer. Investing the $$ to modernize a 9 year-old G3 may not be the best course of action, because its 350 MHz processor and 100 MHz system bus speed are bottlenecks. Spending more $$ on a faster G4 processor upgrade would make a difference, but all of the money spent on the software and hardware upgrades could be applied toward the cost of a Mac Mini with warranty. Unless a sentimental attachment is a motivating factor for keeping/upgrading the B&W, your best bet would be to replace it.

On my older I-MAC (2005) the computer turns on, but all I see is a grey screen with a small file that has a question mark and smiling FINDER face on it. Then the fan comes on and becomes very loud. Please help...

My older I-MAC gives me a grey screen and flashes a question mark and smiling FINDER face inside a FILE icon. Then the fan begins to run and becomes very loud...and thats as far as it will let me go.

See KB Articles: http://docs.info.apple.com/article.html?artnum=106805 Mac OS X: "Broken folder" icon, prohibitory sign, or kernel panic when computer starts
http://docs.info.apple.com/article.html?artnum=31355 Mac OS: Flashing Globe When Computer Turns On or A folder that has an alternating flashing question mark
http://docs.info.apple.com/article.html?artnum=301733 iMac G5: How to Reset the SMU (iMac G5, the iMac G5 (Ambient Light Sensor), and the iMac G5 (iSight)).

PowerMac G5: Blinking question mark at startup

I have a 3 1/2 year old G5. When I boot it up, it goes straight to the blinking question mark. I've reset the PRAM, no change. I've tried booting off an installation disk. That gets me to the Apple logo, then the logo pixels go kinda funky and it freezes. I don't hear the hard drive at all during this process; it does not spin up. The CD/DVD drive is obviously spinning, but as I said, it won't boot off an installation disk (I tried three different disks).
I'm assuming the hard drive is bad, but I don't know. I've never had a problem with a Mac before! Does anyone have any suggestions? I don't think of a 3.5 year old Mac as being that old, but I'm a bit nervous about dropping a new hard drive in and wondering if I should just get a new system.
ETA: I have disconnected all peripherals and restarted, and that made no difference.
Message was edited by: Stacia Seaman

I'm having this same problem with a system I just replaced a logic board in. Won't boot off of HD or CD. The HD that is in it is a brand new drive from a different power-mac (the HD from the dead box was moved to the new powermac to get that user back online) so it should be ok, but regardless of that, it won't boot of CD/DVD either.
I guess I don't have anything useful to add. Just a "you're not alone with this problem". If I come across anything that helps, I'll let you know.

I see that i have a problem after installing my new hard drive on my macbook pro mid 2009 version. I put a new hard drive, with all of my information from my old drive installed on it, into the computer. but now have the blinking question mark folder

i see that i have a problem after installing my new hard drive on my macbook pro mid 2009 version. I put a new hard drive, with all of my information from my old drive installed on it, into the computer. but now have the blinking question mark folder. I see that it means that it isn't reading the new hard drive.
did i miss a step between transferring all of my information from my old hard drive to the new hard drive and installing the new hard drive into the computer. I believe that i installed properly. it was quite easy.
thanks for your help

It means there is no bootable system on the drive. If you still have access to the old drive, then I suggest you boot from it then clone it to the new internal drive. Use OPTION boot to boot from the Recovery HD on the old drive:
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
     1. Select Disk Utility from the main menu then press the Continue
         button.
     2. Select the destination volume from the left side list.
     3. Click on the Restore tab in the DU main window.
     4. Select the destination volume from the left side list and drag it
         to the Destination entry field.
     5. Select the source volume from the left side list and drag it to
         the Source entry field.
     6. Double-check you got it right, then click on the Restore button.
Source means the external old drive. Destination means the new internal drive.

Blinking question mark and smiley face

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