Blinking question mark/file folder icon on start-up

I cannot boot up my laptop--It makes the chime sound, then goes to a gray screen, then eventually an icon of a file folder with a flashing question mark superimposed on it appears. I've tried resetting the PRAM, and won't have access to the software installation CDs until I'm back at my office tomorrow.
Any ideas?

I also have the blinking folder. I tried starting up in safe mode but still just ended up with the folder. I used the install disc 1(pushing the c)and my hd doesn't show up to even repair it. I have tried everything else listed here and in the manual except reinstalling because I am afraid of losing all of my data, etc. When it is turning on it makes a weird clunking noise that has never happened before, along with the clicking that someone else had referred to.
Is there anything else I can do? My macbook is just barely beyond the one year mark. What causes things like this? I also now live outside of the US so I can't take it in to the Genius bar. What should our next steps be?
Thanks!
Kristina

Similar Messages

  • Boot error with question mark on folder icon

    Hello.
    This is very newest iMac (2014 late).
    It worked very first time with basic way.
    But 3 days later, iMac doesn't boot at all.
    I've tried everything about reinstall and boot
    Internet recovery, P+R+Alt+Cmd, recheck and verify hard drive.
    However, sometimes There's no show hard drive on disk utility mode.
    Can't even erase or format because I don't see it on hard drive list.
    And now after power on, there's only [question mark on folder icon] and
    it looks like warning me something.
    Should I refund it? Or try something else?

    Hi
    Given Solution
    1st check Hard Disk Working  or Not
    2nd check Partition table
    3rd  check reinstall Mac Os
    and
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  • Flashing Question Mark on Folder Icon on Startup: Not Yet Fatal

    I running into a potential problem with my White, 13" MacBook. I'm running 10.5.6 (upgraded from 10.4).
    I recently bought a new, larger capacity hard drive. I used the Applications "SuperDuper" to clone my existing drive onto the new drive. My computer runs (as far as I can tell) the same as it always did. However, whenever I startup the computer, it briefly flashes the dreaded "giant folder with a blinking question mark". However, this is quickly replaced with the Apple Logo, and the computer boots normally.
    I have repaired permissions, and verified the disk using disk utility. The disk verified with a message along the lines of "The disk appears to be ok".
    While my computer's working now, I'm concerned there might be a deeper problem, and I'd like to catch it before it becomes critical. Also, if this is something standard that happens when you replace a hard drive with a new one, I'd like to know that as well so I can stop worrying.
    If your answer is "put your old drive back in", pretend I did that and am still seeing the problem. What now?
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    4/29/09 5:00:07 PM kernel Waiting on <dict ID="0"><key>IOProviderClass</key><string ID="1">IOResources</string><key>IOResourceMatch</key><string ID="2">boot-uuid-media</string></dict>
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    Open Startup Disk preferences, select your startup volume from icon list, click on the Restart button.

  • Blinking question mark and folder on startup

    Hi everyone,
    I'm in need of some help. I turned on my mac today and got a gray screen with a little folder icon and a blinking question mark in the center. I'm on a G4 running OS X Tiger. I'm trying to boot using the startup disk but here's the problem, I have an external dvd drive connected by firewire, so the only way I can startup the Tiger dvd is from that external dvd drive. I put the dvd in (only my monitor, mouse, keyboard and the dvd drive are plugged in), restarted, pressed 'c' got the installer menu, went to disk utility but the only hardrive it shows is for my dvd drive (2.6GB LaCieGroup SA) and the icon of the dvd underneath, it does not show the macs hardrive.
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    Chris

    Hi Chris99,
    Welcome to Apple Discussions.
    Regrets you're experiencing difficulty.
    In the absence of any additional details about your scenario, here are my two cents.
    The folder icon with blinking question mark implies that your Mac fails to recognize its internal hard drive as a bootable device.
    Further, Disk Utility fails to recognize your Mac's internal hard drive.
    One possiblity is that your internal hard drive's ribbon cable has come loose. You can test this by opening the G4's case and playing with the cable.
    Another possibility is that the hard drive's ribbon cable is defective. You can test this by using another ribbon cable.
    A third possibility is that the hard drive has stopped functioning properly. If you have another Mac, you can test this by connecting the G4 to the other Mac using a Firewire cable, then cold boot the other Mac, then cold boot the G4 while pressing the T key. If the G4's hard drive fails to display on the other Mac's desktop, this would support the third possibility. You also can test this by using a third-party hard drive repair utility (Tech Tool Pro; DiskWarrior; Drive Genius).
    If you live near to an Apple Store or authorized Apple service shop, you could bring your G4 to a technician there and request a diagnosis.
    Hope this helps.

  • File folder with question mark, file folder with question mark

    Battery died went to turn on computer with adapter plug...
    white screen with flashin file folder with a question mark???
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    That folder with the question mark icon means that the MacBook can't find the boot directory. That can either mean it can't find the hard drive or the Operating System data on the hard drive is somehow corrupted.
    Put your install DVD into the optical drive (CD/DVD drive) and reboot. Be sure to either use the disc that came with your Mac, or, if you installed a later Mac OS X version from disc, use the newer disc. As soon as you hear the boot chime, hold down the "c" key on your keyboard (or the Option Key until the Install Disk shows up) until the apple shows up. That will force your MacBook to boot from the install DVD in the optical drive.
    Or if you are running 10.7 Lion, boot from the recovery partition (Command +R on boot) and use Disk Utility to repair your OS 10.7 partition.
    When it does start up, you'll see a panel asking you to choose your language. Choose your language and press the Return key on your keyboard once. It will then present you with an Installation window. Completely ignore this window and click on Utilities in the top menu and scroll down to Disk Utility and click it. When it comes up is your Hard Drive in the list on the left?
    If it is, then click on the Mac OS partition of your hard drive in the left hand list. Then select the First Aid Tab and run Repair Disk. The Repair Disk button won't be available until you've clicked on the Mac OS partition on your hard drive. If that repairs any problems run it again until the green OK appears and then run Repair Permissions. After repairing use Startup Disk from the same menu to choose your hard drive for restarting from your hard drive.
    If your hard drive isn’t recognized in Disk Utility then your hard drive is probably dead.

  • Flashing question mark and folder icon

    Hi
    I got the dreaded flashing folder/question mark icon a couple of days ago I used a friends computer to read the information in these forums and eventually managed to get my iMac to start up again. I have a very recent Time Machine back up, so am not worried about losing anything. During the numerous re-start attempts I decided to **** with it and do a re-install of the software, but the HD icon wasn't showing up as an option. If thats what I have to do then so be it.
    A lot of the posts talked about a Apple Hardware test, which involves a re-start. If I do that I am afraid that I wont be able to start again
    Any suggestions about what my best move would be?
    Thanks in advance
    By the way, what causes this to happens? Is it a hard or soft ware issue?
    Message was edited by: Tony Hague

    It sounds like you may have an intermittent issue with that hard drive. I would get it replaced--especially if it's under warranty.
    Dave M.
    Check out the new remodeled MacOSG website! 24-hour Apple-related news & support.
     MacOSG: An Apple User Group  iTunes: MacOSG Podcast  Follow us on Twitter: MacOSG

  • Blinking question mark on folder when powering on.

    Should I use command r? I am not sure what steps to take by either using the command r and beyond.  I do backups.

    Usually means a missing or corrupted system file. Do the following:
    Reinstalling Lion/Mountain Lion Without Erasing the Drive
    Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
    Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
    Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

  • PowerBook G4 Folder With Blinking Question Mark & Finder Icon At Startup

    Hi I'm a MacBook Pro user but I just dropped my friend's PowerBook G4. It froze afterwards so I held down the power button to restart it but then everytime it starts up, a folder with a blinking question mark and finder icon shows up.
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    The folder with the blinkiung ? indicates that the Mac can't find a bootable OS. Try restarting holding down the track button to get the disk out of the drive.

  • Intermittent Blinking Question Mark at Start-Up

    I've read a number of postings about the blinking question mark problem during start-up, but this one is different -- its intermittent. By that I mean that sometimes it happens and sometimes it doesn't. Here is the chronology:
    - Student comes home for Spring Break and requests me to connect her to our wireless network.
    - I enter network name and PW. It gets connected, but the spinning rainbow wheel won't stop spinning. So eventually I re-start --> first time I've ever seen the blinking question mark. System won't start on multiple tries. Student says 'yeah, that's been happening for a while. Just wait a while and it will be OK.' I've never seen an intermittent problem like this.
    - Took iBook to the Genius Bar at local Apple Store
    - Genius gets it to start up on first try, amazing me. He didn't do any trick, just pushed the power button. But he did plug the AC adapter in as he was trying to boot it. (more on this later) How can this be??
    - Genius does some kind of test on the Hard Drive and pronounces it OK. Says problem must be software-related.
    - I mention that Student didn't bring home her 10.3.X Disk Utilities/Restore disk.
    - I mention I've got 10.4 Family Pack, but haven't had time to load it on any of our Macs. Genius recommends doing Archive Install, then use 10.4 disk to run Disk Utilities to check Permissions etc.
    - I load 10.4 and then run Disk Utilities. The start-up disk is already properly identified, no need to re-select the internal HD Sys X. But sure enough, some of the Permissions needed repair and were fixed. Problem seems solved, system runs fine for 3 days.
    - Student goes back to college. Today she reports that the blinking question mark is back, but now she can't run Disk Utilities because I still have the 10.4 disk at home, and her 10.3 disk won't work anymore.
    I should also mention: Student has been having short battery re-charge life. Checked the Apple Website and realized that her battery S/N is covered under the free replacement program. Today she received the new battery and installed it, and then when she re-started, that's when the blinking question mark showed up again. Could there be a connection between the power supply and the blinking question mark?
    What to do? Any ideas welcomed. Student wants new computer, I say not so fast.....
    iBook G4   Mac OS X (10.4.5)  

    Assuming that you get the flashing question mark for extended periods of time (i.e. not just one or two flashes and then it boots), and repeatedly (i.e. it takes several power cycles to boot the system), I'd recommend a couple of steps:
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    2) Reset the parameter RAM (PRAM) to reset the system settings (Command-Option-P-R as you power on)
    3) When this happens, hold down the option key as you power up the system. this will offer a list of available boot drives. Check that your boot drive is available.
    4) If all else fails, backup - soon, and be prepared to replace the hard drive. This might sound drastic but I'd had a number of laptops die through failed drives. This option is especially true if you're experiencing other unexplained problems such as hangs and crashes while running the machine.

  • 15" MacbWhite screen with a blinking file folder icon with a question mark on it.

    15" Macbook. When i power on all I get is white screen with a blinking file folder icon with a question mark on it.N

    You may have a bad hard drive.  The flashing folder with the ? indicates that the system cannot find your hard drive.  Use the installation disc that came with your machine.  Insert it into the disc drive and restart the machine holding down the "C" key .  When the restart shows the Apple screen you can release the C keyWhen the installation screen appears, click on the utilities button.  Does the left side of the disc utilities screen show your HD?  If not, then your HD is bad or it could be a loose connection. ifixit.com has a good tutorial on how to replace the HF in the Macbook.  Follow the instructions to remove your HD.  Reinstall your HD and boot up your machine to see if it recognizes your HD.  If it does't, you probably will need to replace your HD>
    Is your machine still under warranty?  If so, take it to your nearest Apple Store for repairs as the repairs will be covered under your warranty.  If you bought AppleCare when you bought your computer your warranty is for three years.  If you didn't buy the Apple Care, then your warranty is only good for one year from the date of purchase.

  • HT1553 I did the back up as instructed... Installed a larger hard drive and followed the restore instructions... Now I get a white screen with a folder icon and blinking question mark. When trying to set startup with new drive I get a bless tool error...

    I did the back up as instructed... Installed a larger hard drive and followed the restore instructions... Now I get a white screen with a folder icon and blinking question mark. When trying to set startup with new drive I get a bless tool error... Help!!

    If you have installed a new hard drive , you will need to have formatted it in Disk Utility correctly. This may explain your problem.
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  • Blinking question mark folder icon on startup (but not always!)

    I recently obtained a new hard drive (Western Digital 80gb) and installed the Mac OS on a 500 mhz Cube; the DVD drive was not recognized but I removed the jumper on the drive pins rendering the disc a master and finally, the DVD drive was found so that I could perform the OS install. The problem is that if I start up the Cube after a long period of time having been OFF (e.g., 5 hours) there is the blinking question mark folder (Mac OS logo alternates with question mark). After 3-4 minutes, the startup disc is finally located. Now, if I do a cold restart a few minutes later, there is NO problem on startup. My startup issue always occurs after a longer period of time with the Cube having been OFF. There is a new battery installed, permissions are fixed, the drive checks out without problems with disc utility. What could be the problem?

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    [Apple's PRAM reset directions|http://docs.info.apple.com/article.html?artnum=2238]
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    Checking outside: load the battery with a 1500 Ohm resistor when measuring.
    [Resetting Cuda/PMU on Power Mac G5, Power Mac G4, Power Macintosh G3|http://docs.info.apple.com/article.html?artnum=86760]
    Message was edited by: Limnos

  • Mbpro won't start up- get blinking question mark folder

    help!!! think my macbook pro (1st gen, 17") has died- i get a blinking question mark folder when i boot up.
    it's been having problems for a long while, so use it generally to record movies- which a bunch are still on there to export.
    is there a resolve for this? would a new harddrive get it up and working again?
    hoping i can recover the harddrive  to get data, but ok without it. just want it working again if possible.
    thanks for the help!

    The symptom you describe is usually a HDD problem or it could be an internal cable/connection problem.  If you have an external bootable HDD, employ it and see if you can access the internal HDD via Disk Utility and run First Aid.
    Ciao.
    http://support.apple.com/kb/TS1440
    The above article may be useful.
    Message was edited by: OGELTHORPE

  • Blinking question mark folder with only OS X base system left

    Yesterday I turned my laptop on to see a blinking question mark folder. I searched through a lot of people questions with the same problem however mine is not the same because I only have the OS X base system left. I can't redownload the OS X lion because there is nothing to download it after I chose the option to redownload it. I see that most people have the Macintosh HD but I don't have anything like that.
    disk1
         Mac OS X Base System
    that's all I see when I try the repair option?

    Have you tried booting to your Recovery HD (if you are running Lion or Mountain Lion?) If not and if you were running Lion or Mountain Lion, then:
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    These are related but not identical issues. Their causes are outlined in Intel-based Mac- Startup sequence and error codes, symbols. Solutions may be found in:
    A flashing question mark appears when you start your Mac
    Mac OS X- Gray screen appears during startup
    In most cases the problems may be caused by:
    Problem with the computer's PRAM - See Resetting your Mac's PRAM and NVRAM.
    Boot drive's directory has been corrupted - Repair with Disk Utility.
    Critical system files are damaged or deleted - Reinstall OS X.
    The disk drive is physically non-functional - Replace the hard drive.
    Repair the Hard Drive and Permissions
    Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
    If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
    The main difference if you are using Lion or Mountain Lion is that you must first boot from the Recovery HD:
    Boot From The Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Reinstall Snow Leopard Without Erasing The drive
    1. Repair the Hard Drive and Permissions
    Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
    If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
    2. Reinstall Snow Leopard
    If the drive is OK then quit DU and return to the installer.  Proceed with reinstalling OS X.  Note that the Snow Leopard installer will not erase your drive or disturb your files.  After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
    Download and install Mac OS X 10.6.8 Update Combo v1.1.
    Reinstalling Lion/Mountain Lion Without Erasing The Drive
    Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
    Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
    Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

  • IMac wont boot Past Grey Screen, finder folder with blinking question mark

    iMac G5 won't boot Past Grey Screen. The G5 froze and i restarted, It will not go past the grey screen and it has the finder folder with blinking question mark, also the fans kick on wide open. As it atempts to boot a sound plays "beepda beepda beepda beep" that starts quiet and gets louder and repeats a couple of times. I ran a hardware check on the startup disk and all hardware passed. I thought it might be the RAM any suggestions?
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    Sorry for the late reply. The drive shows up when booting to disk, but it will not allow you to verify disk or repair. Also it will not allow you to select the hard drive to reinstall the software. Under disk utility Maxtor sabre shows up with total capacity:0 bytes.
    I've taking the Mac to the Apple store to get looked at, and its probly the hard drive. Now Im trying to see if theres a way to recover the data myself. I've used software like "Data Rescue" the hard drive shows up "Maxtor Sabre" totally capacity: 0 bytes, and it will not recover anything.
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