Blocage d'installation de Premiere Elements 12 (shared technologies)

j'ai acheté photoshop elements 12, le programme s'installe sous windows 7, puis se bloque sur shared technologies. J'ai pourtant suivi la procédure et désactivé mon pare feu windows. Pouvez-vous m'aider ?

Bonjour et merci de votre réponse rapide.
j'ai acheté le logiciel d'installation hier et donc avec le cd
d'installation et le S/N.
Le programme s'installe bien  sous Windows 7 ( photoshop elements 12 et
elements organzer )  puis me donne un message d'erreur ( copie en annexe )
lors de l'installation de shared technologies obligatoire.
J'ai désactivé mon anti-virus et essayé plusieurs fois, même la version
d'essai. Rien à faire je reçois toujours le même message.
A noter que j'ai acheté aussi premiere elements 11 le mois dernier et que
je n'ai eu aucun problème a l'installer !
D'autre part, la page d'aide que vous me proposé est hors service !
Que puis-je faire?
Merci d'avance de votre réponse
Bien à vous
2013/12/6 PECourtejoie <[email protected]>
    Re: Blocage d'installation de Premiere Elements 12 (shared
technologies)  created by PECourtejoie<http://forums.adobe.com/people/PECourtejoie>in *Forums
en français* - View the full discussion<http://forums.adobe.com/message/5906037#5906037

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