Block mailer-daemon from ticket system

it is possible to block an address from the ticket system (example: [email protected]) 
sometime users CC an incorrect email address and when replys happen we get the Mailer-daemon errors in the ticktes. can this be blocked?
spiceworks version: Version 7.4.00059
This topic first appeared in the Spiceworks Community

If you don't have it set, it takes the default setting which is fine. That said, you use virtual domains which are unaffected by this parameter. If you want to properly reject mail to unknown users, you will need to switch to postfix style virtual domains instead of Apple style virtual domains.
Users in your Open Directory database will work with Postfix. If you want to mail enable LDAP users in a different LDAP database, you will need to recompile Postfix to include LDAP support.

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