BLOCKED EMAIL AGAIN ON MY IPHONE BY MICROSOFT

For a week now i have been liasion with microsoft and apple to unblock my hotmail email on my iphone 5 - as of today they are still blocking my emails,despite going through their procedure to unblock.
I use my hotmail account both on my PC and at work on my iphone - they keep sending their stupid message to verify my account which i have done about 10 times now.
They really are frustruting people and causing disruption in my work.
mike cole

Are you able to access your mail from safari on the phone, and when you do, does it ask to enter the code/scrambled numbers?

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