Blocked file after downloading iTunes on Windows XP

I have downloaded the iTunes onto my Windows XP from apple.com/ipod/start. However, each time I try to open file, I get the same message: "Windows found problem. Unknown publisher. iTunes set-up.exe, blocked file." I am so frustrated!!! I bought an iPod Nano for my 11-year-old for his birthday and haven't been able to access a thing! Please help. Since I am "new" to this whole iPod thing, I need explicit instructions on how to fix the problem. Thanks for your help!

Hello, pamela2142. 
Thank you for the question.  Try the steps in the article below as they may help you resolve the issue that you are experiencing with iTunes becoming unresponsive.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Cheers,
Jason H.

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