Blocked WIndows Serial Key

Dear Respected, 
I have purchased this HP envy laptop (15-j050tx) and somehow I lost my recovery partition. Now I did a clean installation of Windows 8.1 (64-but) using Windows Media recovery tool but it is not accepting the serial Key embedded in BIOS / Motherboard. Windows is telling me that my recovery key is blocked. Yesterday talking to a Microsoft agent he told me that my windows serial key is blocked by manufacturer (HP). I donot know why HP blocked my serial key. I want to use embedded windows serial or when I install other software (Windows 8.1 Pro) downloaded from my university MSDN link it does not work and my system always fall in problems (may be getting a conflict with motherboard serial key or something else). Kindly help me in this regard and please tell me the way how can HP unblock my serial key so I can use it.
Saluti, 

Hi
There is no benefit in opening a new thread again.
Your issue has been already escalated by me and someone from HP would be soon looking into it. Be patient and wait.
Please don't create a new that regarding this issue and make a confusion out of it.
See this thread:
http://h30434.www3.hp.com/t5/Notebook-Recovery/HP-envy-15-j050tx-recovery-usb/td-p/4898173/page/2
Regards
Visruth
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++Please click ACCEPT AS SOLUTION to help others, find this solution faster
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