Blocking service call with the same serial no

Hi,
One of my client having this requirement.
they are having two service centers, In one service center they posted the service call for the particular serial no. where as another user of the service center department try's to enter the same service call with same serial no system should block until the first service call is closed for that serial no.
Regards,
Srinu

Hi Srinu
Not possible within the Scope of B1 if u want to have this scenario then u would have to involve the SDK consultant to help u further
Regards,
Manish

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    -----Original Message-----
    From: [email protected]
    [<a href="mailto:[email protected]">mailto:[email protected]]On</a> Behalf Of David Foote
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    Subject: multiple named objects with the same name and interface
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    Get Your Private, Free Email at <a href=
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