Blu Ray doesn't play 1 of 3 videos on disc

I desperately need some help with an issue I am having with a Blu Ray I created with Adobe Encore CS5 for PC.
I have three videos on there but only 2 of the videos play when viewed in a home theater style Blu Ray player.
All three videos were created in Adobe PP CS5 and exported with the same exact settings (H.264 Blu Ray) but one video on the disc has a black screen when played. The audio plays in the background, though. The odd thing about this is the disc plays perfectly on my two Blu Ray drives at home but my client informed me about the issue with three of their players. I then tested it at a friends on their player and saw the issue.
I set up the whole project in encore and it test builds with no issues. It's also showing that my videos were transcoded fine since it doesn't default to transcoding them through Encore (see image).
I can't figure out what the heck is going on but it's driving me crazy that 2/3 of the disc is flawless but the first video on there doesn't work on home theater players.
Anybody hear of this before??? Any help would be greatly appreciated.
Thank you!

Thanks for the reply.
One timeline is strictly audio (it was a wedding and they asked for their ceremony audio).
I'm not sure why the one audio is unstranscoded. This last round of re-transcoding I did vbr 2 pass but other than that I stuck with H.264 Blu Ray options in Media Encoder. The FINAL.m4v is the video that isn't playing but the audio FINAL.wav does play (the one that is listed as unstranscoded)
I'm going to give it another round of transcoding tonight to see what happens.

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Hi davis81,
Welcome to the HP Forums!
I am sorry, but to get your issue more exposure, I would suggest posting it in the commercial forums, since this is a commercial product. You can do this at
http://h30499.www3.hp.com/t5/Business-PCs-Compaq-Elite-Pro/bd-p/bsc-271
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As far as I understand AVCHD from my Panasonic TM300, via log and transfer is decoded to apple codec. Then I work on those files. After editing I can export to quick time movie and then (using for example toast) burn it as a blue ray disc.
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