Blu-ray requests
1. I have been making blu-rays using CS3 and CS4 with h.264 assets. The h.264s are 720p 59.94. I use one timeline for my projects with multiple assets. for some reason when I make a disc image and a disc from that image, both encore CS3 and CS4 put a extra chapter at 33 seconds into my longer assets where there is no chapter marker on my timeline. I have checked on my timeline in premiere and have no chapter markers there either.
2. In CS4 between my assets the finished blu-ray will play between 10seconds and 2minutes of black before moving onto the next asset on the timeline. CS3 does not have this problem. So I have been using it instead of CS4 for all my blu-ray projects.
3. Neither CS3 or CS4 puts invisible chapter markers at the end of assets like it does for DVDs. So if I have assets on multiple timelines and the video is playing between the last chapter on that timeline and the end of the timeline, the user cannot skip forward to the next timeline. Instead they have to wait the remaining duration of the current timeline. I have tried putting manual chapter markers on the end of my timelines but they don't go exactly at the end of assets because of restrictions on the timeline to where you can put chapter markers. It looks really awful because you see the last bit of the remaining timeline before the disc continues onto the next.
3. Navigation functionality: The menu remote button does not work with blu-rays in encore and there is no way to skip backward to previous timelines.
This is a problem because users have to go back to the very beginning of a disc and skip forward until they get to the chapter they want and if they go to far, have to start all over again at the beginning of the disc.
These are my main problems that I have to get fixed. Numbers 1 and 2 are the most important. If I can have all my assets on one timeline with no extra chapter markers and no black between assets I would not need to worry about using extra timelines.
Thanks
If anyone has any suggestions I am open to any help.
Joe,
Im having the same problems as jbandy. I have authored countless DVDs in Encore from the first version through CS4.This summer I bought my first HD camera, so I decided to move on to authoring in BD. Please dont put the blame on my authoring practices.Ill give you several reasons why!
1. First let me say moving to Win 7 seems to have helped somewhat.
2. Some of us have computer systems that are not up to what the experts run, but still met the minimum requirements to run CS4.
3. I author family videos that run chronologically in one year time frames.With DVDs I have always edited my clips down to fit one years worth
of video on one DVD (1 houe).With BD it has allowed me to extend my finished project up to 2-3 hours.
4. Ive found that I never get a clip perfect with the first edit, so I edit each clip separately. (Many different clips with a scrolling entro that
always gets edited) Now with H264 encoding it takes quite a while to encode. My set up takes 8-10 minutes for each minute of video. I encode all clips in PPro first and then import into Encore(no need to let Encore encode). I then let Encore transcode the audio.I will rename the encoded AC3 files to match the original wave files and use them in the project.I started doing this because I was building and rebuilding the project trying to get one that would work as it should. (no pause between clips and or the forward and back buttons to work on the remote.) The forward and back buttons always work in the preview mode in En.
5. It is be impractal to try and encode a 3.5 hour video all at one time on all but the most powerful systems.(I have done it) At this point all assets are good to go.
6. Now heres where it gets dicey. I have two finished projects.The first was built with one time line (3 hours 17 minutes).I built and burned this project many (countless) times trying to get the pause between each chapter to a minimum,(ok but not up to what I would really like to see) (all the forward and back buttons work on the remote).Its finally acceptable but I dont know what I did to make it so, (because so many rebuilds).I tried project one with both a single timeline and multiple timelines with a playlist. Project 2 was finished with multiple time lines with a playlist. I can navigate forward except for chapter 5(go figure) but cannot navigate backward with the remote.
7. Now the conclusion, Project 2 seems to be the more acceptable (with playlist). Both projects work perfect in the preview window in EN cs4.I build an image file and use ImgBurn for all my burning. Now for the coup de graus. I cant get another good burned BD out of the original image file! Im using Memorex BD-RE and a Buffalo external burner.I dont know whose fault it is I cant replicate a good burned BD.But I dont think its OE!(but maybe).
So Ive just acceped what I ended up with, until Adobe, Memorex or Buffalo gives me a better product.
Thanks for listening
Kent
PS. I really appreciate this forumn, have followed the posts for years, and have helped me tremendeslly.Im retired and dont have a life except for making videos of my GRANDCHILDREN.
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Request for Developers for a Blu-Ray Java Beta Program
Hello,
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Cheers,
Denny B.Mark-West
Although the answer is going to be the same, I would prefer to know what version of Premiere Elements is involved and on what computer operating system it is running in order to get version specific when necessary without requesting the information later than sooner.
Not sure what you mean by
The idea is that whenever the Blu-Ray comes up, it always shows the beginning 25-second sequence, then always goes to a menu that says "Play Movie" and "Scene Menu" or something to that effect
Stop markers do not function in the playback of Premiere Elements (any version) Blu-ray disc format on Blu-ray disc. They do in the playback of Premiere Elements (any version) DVD-VIDEO format on a DVD disc.
You would have to find another video editor for that purpose or export your Premiere Elements Timeline to a file saved to the computer hard drive and then taken into another program for menu creation (with a stop marker like feature) and burn to disc there. You would need to determine ahead of time what formats the other program support.
Blu-ray burn to project
If you have 9 scenes and place scene markers for each
a. the viewer can select any one of the scenes from the scene selection page
b. with or without stop markers, it will be the same at playback of the Blu-ray disc, example
if the viewer selects scene 5 from the scene selection page, playback will be scenes 5, 6, 7, 8, and 9 with automatic
return to the main menu
if the viewer selects scene 1 from the scene selection page, playback will be scenes 1, 2, 3, 4, 5, 6, 7, 8, and 9 with automatic
return to the main menu
Please let us know if the above targeted your question. Please do not hesitate to ask for clarification on anything that I have written.
Thank you.
ATR
Add On...I did not see SG's post until after I had posted mine. -
Help with Blu Ray burning requested
I've been using PRE for many years now very succesfully with no significant problems until I entered the world of HD and Blu Ray. My system specs are at the bottom of this post. I've been recording HD for some years now on my Sony HDV camcorder and rewriting the final production back onto HDV tapes. I recently decided to move up and get myself a blu ray writer now that burners and media have become affordable (well relatively) . . . and the beginning of all my problems.
Normally I create 10 minute final productions from about an hour of footage; however, after a 3-week trip to China, I've created a 50 minute production from which I want to create a Blu Ray disk. The production contains quite a lot of transitions, titles and still images (taken with 10 Megapixel camera).
I can render the project OK although it does take quite a few hours. However, my system crashes (Blue Screen) at about 85% of the way through the Blu Ray encoding process. I've split the project into 2 seperate projects - one of 20 minutes and one of 30 minutes. The 20 minute one burns to Bly Ray ok but the 30 minute project still crashes (Blue Screen again) towards the end. One obvious solution would be to split the project down in to 3 seperate projects and burn to 3 Blu Ray disks but this kind of ruins the point of having a Blu Ray writer as I could have created 3 AVCHD DVD disks instead.
The problem seems to be lack of memory. The encoding process seems to work in the 1 - 2 GB space until very near the end when the memory requirement seems to soar up to 4 GB limit. My suspicion is that Premiere is trying to use all the system memory and tramples over the system needs hence causing the whole system to Blue Screen.
I've scoured through the various forums and have found that lots of other users have had similar problems but not found any solutions. Has anyone managed to create a decent sized Blu Ray disk from Premiere Elements - and, does anyone know the minimum configuration for doing this.
System:
Premiere Elements 8
Sony Viao VPCCW1S1E - Intel Core 2 Duo P7450 running Windows 7, 4 GB memory with everything running on the system c: drive.with 150 GB free.
NVidea GeForce GT 230M video adaptor
Thanks SteveSteve,
First a question: what is the size of your still images in pixel x pixel dimensions?
Now, a BSOD is almost always a hardware issue. The most common causes are:
1.) Heat build up, especially with regard to the CPU
2.) RAM - usually a block going bad
3.) Powersupply either under powered for the load, going bad or perhaps a rail not being up to the necessary voltage.
3.) MoBo - often a soldered connection (could be almost anywhere in the bus) heating up and separating.
First thing that I would do would be to turn OFF Reboot on Error, in hopes that there will be something useful on the BSOD. Next, I would download and install SpeedFan, which will monitor every sensor on your computer. Along the way, I would check the operations of all fans, and clean out any dust. Run the system under the same load, but with SpeedFan's GUI up. Watch the temps everywhere.
This ARTICLE's links will point you to several great utilities, including SpeedFan.
There are also RAM testing utilities, and I would run those.
Check the output of your power supply and check that against what is needed for each rail. Do not forget to add the load of your new BD burner.
In case the BSOD screen does not offer any help (often it's just bunches of code, that no one can gather any info from), this ARTICLE will give you tips on finding out clues as to what is happening on your computer, when the BSOD happens.
Though it will likely not help, as a BSOD is most often hardware related, but this ARTICLE will help you get your system ready (once the BSOD issue is solved) for Video editing.
Last, having only one HDD is a big handicap when editing Video, and doubly so with HD. One needs an absolute minimum of 2x 7200 RPM (min.) HDD's, and my recommended minimum is 3x. For HD playback, Adobe recommends at least a RAID 0 for the media drive, for PrPro. PrE is not that much different, regarding real-world system requirements for HD.
Good luck,
Hunt -
NEW Satellite A505 - Blu-ray won't play on WinDVD or Toshiba DVD player
I purchased a Satellite A505 (Windows 7) with a Blu-ray disc player that was pre-loaded with WinDVD, Toshiba DVD player, and one other player (?) - all this software was added 12/21/2009 (by the manufacturer). When I put in a Blu-ray disc WinDVD stops responding and I have to start the task manager to "end task." The Toshiba player says "media not supported." I used the recommended compatibility settings (Windows XP) and it says "incompatible application." I tried using a Sony Vaio w/ Blu-ray and had no problems with the same disc using WinDVD. I don't know what's wrong (and I'm not super tech savvy) - my settings, my drivers, my hardware... ???
I also downloaded the free trial of Corel's WinDVD 2010 and it wouldn't play on that either...
*Note - my model number is A505-S6012 but I can't find this as an existing model on any of the Toshiba sites. It was delivered to the store around 1/4/10, so it's brand new. The A505-S6990 has most of the same features though.jacuielaura,
I had the exact same issue with the Win DVD BD that was preloaded on my A505-S6014 when I purchased it. I myself also downloaded the Win DVD 2010 free trial and it did not work. Reason being is that they are only allowing people to trial the DVD version of Win DVD 2010 and not the Win DVD BD 2010. I also tried Cyberlink's PowerDVD and it worked but it digitized terribly. So I uninstalled both trials and went to support.toshiba.com and found what I needed to fix it.
I recommend you uninstall the original Win DVD BD version you have and any trial editions you downloaded and follow what I have listed below to fix your problem.
This is only a recommendation. Uninstall and install software at your own risk. If this fix doesn't work for you then you will have to call Toshiba and request a disc to reinstall your original software you uninstalled.
This is how I fixed mine:
Go to Support > Download > then choose your category (Laptop) then your Family (Satellite) then you're model #(A505-6012). Or you can just enter S6012 in the search box and it should bring up a list of all Laptop models with S6012 in them. Choose yours and click Go.
Now from the two drop down lists choose which Operating system: (Windows 7 64 bit) should be what you have, then choose Blu-Ray in the 2nd drop down list.
Download and SAVE these files to your desktop or My Downloads folder so you do not have to search for them again after you reboot.
You should now see this listed:
WinDVD BD for Toshiba for Windows 7 (32/64)(v8.0; 11-05-2009; 176.1M)
Also you will need to download the (Intel Management Engine Interface driver) which is listed in the drop down list under Utility (2nd page):
Intel Management Engine Interface for Windows XP/7 (32/64)(v6.0.0.1184; 10-08-2009; 6.39M)
Reboot after each installation even if it doesnt tell you to.
After both downloads have been installed and the OS is completely loaded again, insert a Blu-Ray disc and hopefully it should automatically play.
P.S. When playing Blu-Ray's I turn my power management to Performance. This may also help.
Good luck!
Hailofaguy -
Media Smart DVD, not that smart.... Will only play some blu ray, not all.
When I get a computer with a blu ray player I expect it to play blu ray discs... all of them. It works with some but not all.
The discs it does not work with, what happens is it will ask me "Do you want to check for updates" and there will be a box to check yes or no. In the background it will say disc is ready to be played, just push play. Easy right? HECK NO.
If you check yes, it will do the little wait symbol and process the request checking for updates, then come right back and ask you again, a never ending circle of asking to check for updates. If you push NO, it will go away, then you have a couple options, one is open up the menu and see if there is actually an update... nope. no update there. the other option is do what it says and push play since it thinks the blu ray is ready to play. Once I push play it starts to think and pops up that "Do you want to check for updates" again. It is so frustrating. HEY HP, FIX THIS DUMB CIRCULAR TRAP THAT WONT LET ME WATCH BLU RAY.
And this is a major motion picture blu ray disc from block buster video. Not some copied random disc. So, I know it aint the disc.
This question was solved.
View Solution.I am running into this same issue. I have a HPE-180t with a BD-RE BH20L Blu-Ray drive. I put in 'Scott Pilgrim vs The World' and got a message that asked if i wanted to update, to which I clicked 'NO' and then after about 5 sec of it seaching the drive it replied with "Format Not Supported". I ejected and reinserted a few times and tried another Blu-Ray movie (also The Expendables) and it gave me the same message.
I searched the internet and found a forum message with steps to uninstall the DVD portion of MediaSmart and reinstall using Recovery Manager, but after the uninstall now Recovery Manager will not open to reinstall HP MediaSmart DVD.
I then attempted a Windows System Restore to a few days prior, which went through the motions, but then had a failed message upon reboot.
I then ran the HP Support Assistant > Troubleshoot > Utilities> Storage Devices> Optical Drives and ran the test on the BH20L drive which failed in recognizing any Blu-Ray media (movie or blank BD-R). I had just used this drive a week ago to archive some photos onto the blank Blu-Ray media mentioned without issue.
Please help HP, this is really a nuisance for this seriously robust machine.
[edit]...Also I went out to the website for my system looking for any updates and the only one I installed was a BIOS update dated November 2010. -
HP MediaSmart DVD won't play Blu-Ray's
I'm hoping someone can help me out in trying to figure out why my HP HDX 18 won't play Blu-Ray movies using HP MediaSmart.
When I pop a Blu-Ray in the optical, HP MediaSmart starts up and it looks like it's going to the play the movie however, it proceeds to ask me if I want to "activate" the app. I click YES thinking it's the first time I've used it so I guess I need to activate it.....however, it then pulls up a browser that directs me to download a patch from CyberLink.
I download and attempt to install the patch however it tells me that MediaSmart is currently installed and the patch requests to uninstall the previous version.
I agree to do so and after a few seconds, it comes up with an error message (error!! the product definition file lost).
I retry MediaSmart thinking this time I'll press NO, I don't want to activate and when I do this, nothing happens at all.
When I open My Computer, I can see the Transformers Blu-Ray in the drive and can right click and Explore the Blu-Ray as well so I know the drive is seeing it.
I called HP support and while the guy was nice enough, he was at a complete loss in trying to figure out why my Blu-Ray player would not play any movies. He tried multiple steps from going to the MSCONFIG and disabling all programs at Start Up, disabling Windows Installer (not sure why he wanted to try this step), to trying to recover the program from the partition itself. Nothing worked.
His final resolution was to perform a complete system recovery which I balked at as I have multiple programs installed (that would have to be reinstalled) and don't feel it necessary to perform a system recovery to "fix" my Blu-Ray issue.
And just to clarify, yes...my optical drive is indeed Blu-Ray optical drive.
Any advise or direction anyone can point me in would be greatly appreciated.
Thanks for your time.
ShepThe first link leds to a cyberlink page where i can't continue because theres nothing to click on.
mediasmart is up to date with me, but the cyberlink BR advsor means my laptop doesn't habe a BR Player neither a software.
i'm using Win7_64. Any suggests? -
Blue screen of death when building blu-ray in Encore CS6
I recently purchased a new laptop and installed Adobe Master Collection CS6. I purchased the laptop for video capture and editing, as well as for blu-ray authoring.
Unfortunately, although the computer and software works fine for video capture and editing, I am unable to author a blu-ray. For authoring, I am using Adobe’s Encore CS6. After checking and previewing my creation, I attempt to build to disc using Encore. About 2 seconds after clicking the build disc in Encore, I get the “blue screen of death” (BSOD). This happens every time I try to build to blu-ray (only blu-ray has this issue; I am able to build to a DVD). I am using an external blu-ray drive on USB 3.0.
I am using Encore version 6.0.0.492
Here are the blu-ray drive specs:
Logitec USB 2.0/3.0 Bus powered portable bluray drive unit, LBD-PME6U3VBK
PIONEER BD-RW BDR-TD05 USB Device
Driver: 6.1.7601.17514
C:\windows\system32\DRIVERS\cdrom.sys
\windows\system32\Drivers\PXHlpa64.sys
\windows\system32\DRIVERS\tdcmdpst.sys
\windows\SysWOW64\drivers\Afc.sys
Renesas USB 3.0 driver also installed
The computer specs are as follows:
§ Manufacturer: Toshiba
§ Manufacturer Part Number: PSAY1U-05U027
§ Product Line: Satellite
§ Product Series: P755
§ Product Model: P755-S5375
§ Product Name: Satellite P755-S5375 Notebook
§ Product Type: Notebook
§ Processor Manufacturer: Intel
§ Processor Type: Core i7
§ Processor Model: i7-2670QM
§ Processor Speed: 2.20 GHz
§ Processor Core: Quad-core (4 Core)
§ Cache: 6 MB
§ Chipset Manufacturer: Intel
§ Chipset Model: HM65 Express
§ Standard Memory: 4 GB
§ Memory Technology: DDR3 SDRAM
§ Memory Standard: DDR3-1333/PC3-10600
§ Number of Total Memory Slots: 2
§ Hard Drive Capacity: 500 GB
§ Screen Size: 15.6"
§ Display Screen Type: Active Matrix TFT Color LCD
§ Aspect Ratio: 16:9
§ Screen Mode: WXGA
§ Backlight Technology: LED
§ Screen Resolution: 1366 x 768
§ Graphics Controller Manufacturer: Intel
§ Graphics Controller Model: HD 3000
§ Graphics Memory Capacity: 1.65 GB
§ Graphics Memory Accessibility: Shared
§ Ethernet Technology: Fast Ethernet
§ Wi-Fi: Yes
§ Wi-Fi Standard: IEEE 802.11b/g/n
§ Webcam: Yes
§ Operating System: Genuine Windows 7 Home Premium with SP1
§ Operating System Architecture: 64-bit
§ Pointing Device Type: TouchPad
§ Number of Cells: 6-cell
§ Battery Chemistry: Lithium Ion (Li-Ion)
§ Width: 15.0"
§ Depth: 9.8"
§ Weight (Approximate): 5.40 lb
§ Package Contents:
§ Satellite P755-S5375 Notebook
§ Lithium Ion Battery
§ AC Adapter
§ Green Compliant: Yes
§ Green Compliance Certificate/Authority: RoHS
Installed programs:
Name Version
Microsoft Application Error Reporting 12.0.6015.5000
Microsoft Office Click-to-Run 2010 14.0.4763.1000
Microsoft Office 2010 14.0.4763.1000
Windows Live Essentials 15.4.3502.0922
Apple Application Support 2.1.7
Windows Live Writer 15.4.3502.0922
Microsoft_VC90_MFCLOC_x86 1.00.0000
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 9.0.30729.4148
TOSHIBA Web Camera Application 2.0.3.3
Windows Live Messenger 15.4.3538.0513
Microsoft_VC90_CRT_x86 1.00.0000
Google Toolbar for Internet Explorer 1.0.0
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 10.0.40219
Microsoft Visual C++ 2005 Redistributable (x64) 8.0.61000
Microsoft SQL Server 2005 Compact Edition [ENU] 3.1.0000
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 10.0.40219
Toshiba Online Backup 2.0.0.31
TOSHIBA ReelTime 1.7.21.64
Windows Live Remote Client Resources 15.4.5722.2
Windows Live SOXE Definitions 15.4.3502.0922
Adobe AIR 3.1.0.4880
Windows Live Mesh ActiveX Control for Remote Connections 15.4.5722.2
Windows Live Communications Platform 15.4.3502.0922
Windows Live Movie Maker 15.4.3502.0922
Apple Software Update 2.1.3.127
Windows Live UX Platform Language Pack 15.4.3508.1109
Windows Live Photo Gallery 15.4.3502.0922
bl 1.0.0
Windows Live Mail 15.4.3502.0922
Java(TM) 6 Update 25 6.0.250
MSVCRT_amd64 15.4.2862.0708
TOSHIBA Face Recognition 3.1.17.64
ph 1.0.0
Adobe Widget Browser 2.0.348
Windows Live Writer 15.4.3502.0922
Mesh Runtime 15.4.5722.2
TOSHIBA Supervisor Password 1.63.51.2C
Adobe Acrobat X Pro - English, Fran軋is, Deutsch 10.1.1
Adobe Reader X MUI 10.0.0
TOSHIBA Media Controller Plug-in 1.0.7.5
Windows Live Photo Gallery 15.4.3502.0922
Windows Live Photo Common 15.4.3502.0922
Label@Once 1.0 1.0
PDF Settings CS6 11.0
Toshiba Book Place 2.2.7530
Windows Live PIMT Platform 15.4.3508.1109
TOSHIBA Wireless LAN Indicator 1.0.5
D3DX10 15.4.2368.0902
Utility Common Driver 1.0.52.3C
Junk Mail filter update 15.4.3502.0922
Windows Live Movie Maker 15.4.3502.0922
TOSHIBA HDD/SSD Alert 3.1.64.9
Windows Live Remote Service 15.4.5722.2
Toshiba App Place 1.0.6.3
Windows Live Mesh 15.4.3502.0922
Windows Live Language Selector 15.4.3538.0513
QuickTime 7.72.80.56
Renesas Electronics USB 3.0 Host Controller Driver 2.0.34.0
TOSHIBA Value Added Package 1.6.1.64
Microsoft_VC80_CRT_x86 8.0.50727.4053
Google Update Helper 1.3.21.111
TOSHIBA HDD Protection 2.2.2.15
7-Zip 9.20 (x64 edition) 9.20.00.0
TOSHIBA PC Health Monitor 1.7.9.64
Windows Live Mail 15.4.3502.0922
Adobe Help Manager 4.0.244
MSVCRT 15.4.2862.0708
Windows Live Remote Client 15.4.5722.2
Blackmagic ATEM Switchers 3.0.1.0
Microsoft_VC90_MFC_x86 1.00.0000
Windows Live Photo Common 15.4.3502.0922
Windows Live ID Sign-in Assistant 7.250.4232.0
Microsoft Visual C++ 2005 Redistributable 8.0.61001
Windows Live Messenger 15.4.3538.0513
Windows Live Mesh 15.4.3502.0922
Windows Live Writer 15.4.3502.0922
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 9.0.30729
TOSHIBA Hardware Setup 1.63.1.37C
Microsoft Silverlight 4.0.50401.0
PlayReady PC Runtime x86 1.3.0
Intel(R) WiDi 2.1.41.0
Windows Live MIME IFilter 15.4.3502.0922
TOSHIBA Flash Cards Support Utility 1.63.0.12C
TOSHIBA eco Utility 1.3.5.64
Windows Live UX Platform 15.4.3502.0922
TOSHIBA Wireless Display Monitor 1.0.1
Debugging Tools for Windows (x64) 6.12.2.633
Windows Live Remote Service Resources 15.4.5722.2
Windows Live Writer Resources 15.4.3502.0922
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 9.0.30729
Intel(R) PROSet/Wireless WiFi Software 14.01.1000
Windows Live Installer 15.4.3502.0922
TOSHIBA Disc Creator 2.1.0.11 for x64
PlayReady PC Runtime amd64 1.3.0
Windows Live SOXE 15.4.3502.0922
Java Auto Updater 2.0.4.1
TOSHIBA Bulletin Board 1.6.08.64
Crash details:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1041
Additional information about the problem:
BCCode: d1
BCP1: 0000000000000001
BCP2: 0000000000000002
BCP3: 0000000000000008
BCP4: 0000000000000001
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\090312-28516-01.dmp
C:\Users\xxx\AppData\Local\Temp\WER-62696-0.sysdata.xml
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\windows\system32\en-US\erofflps.txt
DMP file details
Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Machine Name:
Kernel base = 0xfffff800`02e04000 PsLoadedModuleList = 0xfffff800`03048670
Debug session time: Mon Sep 3 02:27:16.190 2012 (UTC + 9:00)
System Uptime: 0 days 0:06:50.096
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
* Bugcheck Analysis *
Use !analyze -v to get detailed debugging information.
BugCheck D1, {1, 2, 8, 1}
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : ntkrnlmp.exe ( nt!KiPageFault+260 )
Followup: MachineOwner
0: kd> !analyze -v
* Bugcheck Analysis *
DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 0000000000000001, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000008, value 0 = read operation, 1 = write operation
Arg4: 0000000000000001, address which referenced memory
Debugging Details:
READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800030b2100
0000000000000001
CURRENT_IRQL: 2
FAULTING_IP:
+6130613031313361
00000000`00000001 ?? ???
PROCESS_NAME: System
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0xD1
TRAP_FRAME: fffff80000b9c740 -- (.trap 0xfffff80000b9c740)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffff80000b9c801 rbx=0000000000000000 rcx=fffffa8004586618
rdx=fffff80000b9c8d8 rsi=0000000000000000 rdi=0000000000000000
rip=0000000000000001 rsp=fffff80000b9c8d0 rbp=0000892fc0ba4327
r8=fffff80000b9c8d0 r9=0000000000000000 r10=0000000004216094
r11=000000005e040600 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei ng nz na pe nc
00000000`00000001 ?? ???
Resetting default scope
LAST_CONTROL_TRANSFER: from fffff80002e82769 to fffff80002e831c0
FAILED_INSTRUCTION_ADDRESS:
+6130613031313361
00000000`00000001 ?? ???
STACK_TEXT:
fffff800`00b9c5f8 fffff800`02e82769 : 00000000`0000000a 00000000`00000001 00000000`00000002 00000000`00000008 : nt!KeBugCheckEx
fffff800`00b9c600 fffff800`02e813e0 : 00000000`00000002 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
fffff800`00b9c740 00000000`00000001 : 00000000`00000000 00000000`5e040600 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x260
fffff800`00b9c8d0 00000000`00000000 : 00000000`5e040600 00000000`00000000 00000000`00000000 00000000`080e8118 : 0x1
STACK_COMMAND: kb
FOLLOWUP_IP:
nt!KiPageFault+260
fffff800`02e813e0 440f20c0 mov rax,cr8
SYMBOL_STACK_INDEX: 2
SYMBOL_NAME: nt!KiPageFault+260
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
IMAGE_NAME: ntkrnlmp.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 4fa390f3
FAILURE_BUCKET_ID: X64_0xD1_CODE_AV_BAD_IP_nt!KiPageFault+260
BUCKET_ID: X64_0xD1_CODE_AV_BAD_IP_nt!KiPageFault+260
Followup: MachineOwnerCreate an ISO (Encore) or folder on your hard drive (Encore or Premiere Elements) and then use the FREE http://www.imgburn.com/index.php?act=download to write files or folders or ISO to disc for DVD or BluRay (send the author a PayPal donation if you like his program)
Imgburn will read the ACTUAL disc brand from the disc, which is not always the same as the box label (Memorex is notorious for buying "anything" and putting it inside a Memorex box)
When you write to disc with Imgburn, use the SLOWEST possible speed setting, so your burner has the best chance to create "good, well formed" laser burn holes... since no player is required to read a burned disc, having a "good" one from a high quality blank will help -
It would be helpful for those who are familier with iMovie to use Blu-Ray discs for burning and playing back their iMovie projects in HD. However, iMovie '11 doesn't have that special feature yet. I hear that 'Final Cut Pro X,' 'Roxio Toast 11 Titanium' and 'Roxio Toast 11 Pro' can copy projects like iMovie onto Blu-Ray, but it would take long periods of time to do that. Professional software, like FCP X and Toast, can be pricey.
I'm hoping that iMovie '11 will burn projects onto Blu-Ray, but will that ever come true?Will iBlu-Ray be an upgrade? OR and update of iDVD?
If it's an upgrade, then that means you'd still pay for it from the Mac App Store. I wish it would only cost between $20-40.
If it's a free update of iDVD, but with the new name, that would be better than to go out and pay for things!!!
However, external Blu-ray recorders would still be required if you were going to burn an iMovie project onto a blu-ray disc.
Is there a way to put in a request for 'iBlu-Ray?' -
How do I create a wide screen movie in Premiere Elements 7 and burn to DVD or Blue Ray?
I have created a movie using project settings of 16:9 and also filmed in this format. The movie I burned to DVD is not in wide screen. I have requested assistance and given instructions to go through share and select Sony PSP. However this creates a file which is saved to my computer in mpeg-4 format which will not burn to my DVD. I am using a Blue Ray burner which looks as if it will only take MP3. Any suggestions?
I haven't actually done a BluRay yet - waiting to get everything right and,
hopefully, will be able to put more than 1 movie when all is finished!
That's my next challenge. I initially used Share/Disc to burn the DVD with,
I thought, all the settings for widescreen. It has always worked OK in
Pinnacle. When I lodged the problem with tech support they sent me
instructions using the Sony PSP. Interestingly I use a Sony camera, have a
Sony disc burner plus Sony TV and Playstation so you'd think they'd all talk
to each other!!!
Take Care
Jill in Launceston
http://www.jilldearing.blogspot.com/
Are your creating and burning your DVD (or is it a BluRay disc?) from
Premiere Elements by choosing Share/Disc?
If so, it should produce a widescreen disc.
Sometimes DVD players don't automatically read home-burned DVDs as
widescreen and you have to manually switch it. But at the very least the
video should be either letterboxed or stretched. -
"media not present" error when burning blu ray in PE12
I have two systems, both ground-up builds, identical Win 7 Home Premium and Premiere Elements 12 installs. Both systems have internal blu-ray burners. One burner is an ASUS BW-12B1AT and the other is a Pioneer burner (don't recall the model number).
System 1: Intel 4770k with Gigabyte MB
System 2: AMD 8-core with Gigabyte MB
System 1 gives "Media not present" error in PE12 when attempting to burn to blu ray discs using Verbatim discs. System is able to burn DVDs and CDs, and playback blu ray discs. System is also capable of burning blu rays using Nero.
System 2 works fine - blu ray media is recognized instantly by PE12 when in the drive and burns blu rays perfectly.
I swapped the blu ray drives and SATA cables from System 1 and System 2 with the same result - this eliminated the drive manufacturer and cables from being the problem, as both drives worked perfectly in System 2 and neither worked in System 1. I also tried different SATA ports and power supply taps on System 1 without any success.
Then, I noticed that on System 1, with the dialog box open and indicating the "media not present" error, if I ejected the blu ray disc and reinserted it, the burner LED would flash 18 times (approx. 1/sec) and then pulse briefly indicating a burst of activity for about 1 second, as if it was either reading the disc or writing to the SATA. If I pressed the "rescan" button during this brief burst of LED activity, then the disc was recognized and I could proceed to burn it. If I tried to press the rescan button at any time before this instant or after, the "media not present" error did not clear.
To me, this is an indication that something in the handshake timing of the SW and the burner is not correct, and that timing differences in the system HW are not provided for in the SW. I see that many others have had this issue and have had to buy work-around image burners to address this. I believe your burner drivers need to be reworked to eliminate this bug. This is evidenced by the fact that Nero works and your SW does not, and that different systems consistently exhibit this problem.
Please let me know when you will have a SW patch to address this or if you have any idea of system settings that can be adjusted (I don't know of any myself) that would eliminate this problem.pastrobes
This is not Adobe. Rather user to user. If you want to contact Adobe, your likely route is via Adobe Chat.
If you have a feature request or bug report, then consider filing a Adobe Feature Request Bug Report Forum with Adobe
Adobe - Feature Request/Bug Report Form
The likelihood of an Adobe engineer seeing your thread here is essentially slim to none.
Your results are very interesting but lots more variables to consider.
Do you have any version of Premiere Elements other than 12? It would be interesting to learn if a prior version's burn
dialog would present with the Media Not Preset issue for your burn to Blu-ray System 1. That is easy enough done with a tryout of
11 or 10 or 9 from the following web site. ProDesignTools: Adobe® Developments in Focus
On the other side of the coin, you could give the new version a look in this regard. A new version is expected at the
end of September 2014.
As an aside, have you updated 12 to 12.1 Update, using an opened project's Help Menu/Update. If not, I would encourage
you to do so. It does correct an Expert workspace text styles issue plus other matters undefined by Adobe.
ATR -
Is it possible to do a dvd menu like the 2012 blu ray menus?
Hi! I recently rent some blu ray movies and I watched them. The menu was incredible: It was only one menu, and you could do everything on it: change language, chosse chapter... without changing the menu. There was a motion menu that didn't restart from the beginning everytime you do something like the dvd I created. Is it possible to do that? If yes, how?
>Adobe should...
Feature Request https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform -
While burning my 26 minute HDV film to Blu-ray, it was 546MB into the 3.18GB burn, when it suddenly stopped and produced a window saying
Runtime Error!
Program:C:\Program Files\Adobe\Adobe Encore CS4\Adobe Encore.exe
This application has requested the Runtime to terminate in an unusual way
Please contact the applications support team for more information
It's Friday evening so I can't do that till Monday. What has happened? The previous time I tried to burn a disc it did the same, but the time before that it burned all the way through OK (and plays OK). All the settings were the same. The only thing that has changed is I'm using a disc made by a different manufacturer.
Any ideas?Tim,
You are correct. The RunTime error seems to crop up more during installation, than when a program is in use. Still, was hoping that an updated RunTime.dll might do it for you. Obviously, your computer knew you were about to do something to it, kinda' like the HAL9000 in 2001. It then decided to "behave!"
I'm glad to hear that you got your Project burned. I hope that the RunTime error never surfaces. If it does, "threaten" your computer again - might just work a second time. I wish that we knew what caused the error, but sometimes the end result is all we can ask for. If it crops up again, note any dialog that might be involved. Also, a close look at the Event Viewer in both the System and the Applications tabs might give some useful info.
Good luck,
Hunt -
Use of Pioneer BDR-2208 blu-ray drive with MacPro
Any suggestions for getting a Pioneer BDR-2208 blu-ray drive to work with a Mac Pro running OSX 10.8.3.? The machine recognizes the drive with the system profiler, but I was able to access it only one time and never again. It's installed in second position beneath the factory DVD drive, and pressing Option-Eject brings up a message box suggesting, incorrectly, that I have loaded a blank DVD and requesting an action. Pioneer tech support says that it was intended for use for a Windows machine, but indicates that 3rd-party software might enable its use on a Mac.
Have you tried Roxio Toast 11 Titanium?
This should provide all the functions you require but.... will not provide "all" features associated with the 2208.
"All" features are software based and currently written for Windows only.
I currently use the BDR-208 as my secondary optical drive and with Toast,.... it works perfectly.
Toast 11 Titanium provides Mac drivers for BD and BDXL media not included in Mountian Lion.
I too am considering the 2208 (due to BDXL) but seeking feedback like yours before I purchase.
If my budget allows.... I will try the 2208 with Toast 11 at some point but cannot provide anything but suggestion at this point in time.
Please let me know if this solves your troubles. -
Export to Blu-ray? 25 fps must be interlaced?
Hi,
I want to export my AE project of approx 30 min containing several HD files to a Blu Ray disc. The end goal is to project the video in HD quality using the Epson EMP-TW2000 projector. This projector is HD compatible.
To project the video I need to connect the beamer to a computer capable of playing a heavy HD file (1), OR burn the project to a BRD (2) and play it using a BRplayer.
I prefer option 2, so my question is: which would be the preferred export preset?
Project specs:
- 1920x1080 sq pix (16:9)
- 25 fps
- my imported video files (Prem.Pro sequences) are also 25 fps and are Progressive (!)
To export to a BRD compatible format, do i not encounter a big problem: my projectfiles are 25 fps and progressive, and I believe that the only Bluray preset dispaying 1920x1080 with 25 fps requests an INTERLACED video (I viewed the presets found on this forum, this thread)... There is also a Progr. format, BUT then you need 30 fps (29,...).
So, is there one dimension that can be changed without changing the content of the video, and if yes which one (either the interlacing or the fps).
I'm not very familiar with the whole Blu-ray thing, I hope that someone can help me out.
Thanks,
JefSo, is there one dimension that can be changed without changing the content of the video, and if yes which one (either the interlacing or the fps).
You could just slow it down to 24p (23.97 fps). Everything else is unrealistic. For compatibility reasons, the specs are set in stone with no room for creative variations and on the other hand, extrapolating footage to increase frame rates never looked good, not even when going from SD PAL to NTSC.
Mylenium -
Is Sony 3D Blu-Ray compatible with passive 3D HDTV?
Sony 1000W 5.1-Ch. 3D/Wi-Fi Blu-ray Home Theater System
Model: BDVE780W | SKU: 2024262
Take your entertainment experience to a new level with this home theater system that features a 3D-capable Blu-ray Disc player and 5 speakers with Dolby Digital and DTS decoders. The built-in Wi-Fi allows you to connect to your home's wireless network. To build a complete 3D home theater system, you'll also need a 3D TV, 3D glasses designed for the TV and high-speed HDMI cable. Smart Audio Get a world of instant entertainment with this smart audio product. Connect to the Internet and stream movies, listen to music and access a wide variety of other content through your HDTV. Learn more about smart products. Netflix Pandora YouTube
4.4 Read reviews (22)
Sale: $399.99
Dec 3 2011:
I bought a Sony BVD-780W 3D Blu ray home theater in a box at Best buy, but can't display a 3D Blu-Ray on my Vizio E3D420VX passive 3D TV. After talking with tech support at both Vizio & Sony, but not getting a definite answer from either.
I can play 3D content using the Sony 3D online apps included with the home theater, so I don't think the problem is the TV or the HDMI connection.
Has anyone figured out if or how to play 3D Blu-Rays with a Sony 3D Blu-Ray player on a passive 3D TV?
There seems to be a communication stand-off between the TV and the Blu-ray. Vizio tech support told me that as soon as the TV senses 3D input, it will switch to 3D mode, but Sony says the player will not play 3D unless it detects a 3D TV.
I wrote more about the specific situation on my blog and included more screenshots here: iCoolSpark blog.
Chuck A
Solved!
Go to Solution.Dec 4, 2011 - After my 2nd contact with Vizio tech support and my 3rd contact with Sony Support and some additional trial and error, I am now able to get the 3D Blu Ray to play with my passive Vizio 3D TV.
Here is the support request I sent to Sony Support (my third contact with them on this case - with personal info removed for privacy)
Product Group: Sony
O/S : Select Your Operating System
Model : BDVE780W
Question : ref EventID #E####### I can't get 3D on a Vizio E3D420VX passive 3D TV from the 3D Narnia Promo blu-ray provided with my BVD-780W home theater. I think the 3D TV & 10.2 Gbps HDMI connection are OK because I can display 3D content from the Sony 3D Experience online app. The integrated 3D blu-ray player seems to require an active shutter synch signal from the TV before it will play 3D. Is there a firmware upgrade planned to fix this limitation?
Here is the response received from Sony - which is very close to providing the answer, but not quite right, and not enough to solve the problem.
Thank you for contacting Sony Support.
I'm sorry that there in no 3D when playing back the 3D disc in the 3D Blu-ray Disc Home Theatre System. Based on the information you have provided, I suggest that you set BD output to 1080P. Please follow the steps mentioned below to set BD output to 1080P:
# Press the HOME button.
# Select Settings .
# Select Screen Settings .
# Select BD/DVD-ROM 1080/24P Output.
# Select Auto.
# Press Enter.
If the issue is unresolved, please contact our telephone support staff who will be happy to provide further diagnosis and assistance at: (800) 222-7669 or (239) 768-7669 Intl
Currently, I do not have any information on future firmware upgrade.
Thank you for your time.
If you would like to be the first to know about our latest products and receive exclusive offers, please sign up for our newsletter:
The Sony Email Response Team
I looked at this setting when I received the above response, and found the BD/DVD-ROM 1080/24P Output was already set to "auto" . It didn't occur to me immediately to try setting it to "off", however, after 24 hours with no solution I decided to try turning that setting off to see what would happen, and guess what? PROBLEM SOLVED! Here is what the setting looks like on the screen.
Now when I play the 3D Blu-Ray, the menu comes up with 2-D or 3D. I can select 3D, the TV auto detects 3D mode and I confirm. I get a message to put on the 3D glasses and I'm watching 3D Blu-Ray on my Vizio!
I'm glad that my initial hunch about the blu-ray player looking for an active sync signal was wrong!
Chuck A
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