Blue arrows on all adobe files
I cannot open adobe files, have uninstalled and reinstalled. all my adobe files now have 2 blue arrows on them
This is the error message
Adobe cannot open file because it is not a supported file or it has been damaged (for an example sent as an email attachment and not correctly decoded)
I did send a photo as an attachment and had trouble sending it, and since then all these 2 blue arrows appeared on all my files whether they be photos or just files that have been saved as a pdf. I am not that computer au fait, so would appreciate any help
Many thanks
A screenshot of these "blue arrows" would be helpful; see http://forums.adobe.com/thread/1070933
Also, what is your operating system? Reader version?
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Hi byron,
What kind of pdfs are these?
Would it be possible to share a sample file with me at: [email protected] so that I can have a look.
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Error Message on all Adobe Files
After the recent upgrade and even after I went and reinstalled Adobe Reader 11.0.06 ? all of my current adobe file that I click on to open have the same message;
Adobe Reader could not open '(file)' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded).Hi TechSlink,
You may try uninstall Reader using the Adobe cleaner tool. To obtain the cleaner tool please visit: http://labs.adobe.com/downloads/acrobatcleaner.html
And check the issue and let me know the result.
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