Blue messages problem

Me and my grandparents have an iphone and we can't get our blue bubble back. We tried turning our iMessages off and then we tried turning our iphone off and nothing worked. We still have the green bubble. How do we get our blue bubbles back??

You can try to log out of iMessage and then sign back in.  However, even under optimal conditions, iMessage will not always work.  That's why the option of 'Send as SMS' is so important.  There might be temporary outages in the related iMessage servers.

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    Hi experts,
    when in Design Studio, I have selected, Tools, Preferences and then Backend Conections, appears this problem with eclipse,
    What happend?,
    Thanks in advance,
    !ENTRY org.eclipse.jface 4 2 2014-05-27 12:37:08.751
    !MESSAGE Problems occurred when invoking code from plug-in: "org.eclipse.jface".
    !STACK 0
    java.lang.NullPointerException
      at com.sap.ip.bi.zen.connectivity.ConnectivityPlugin.getRouterDescription(ConnectivityPlugin.java:68)
      at com.sap.ip.bi.zen.ui.internal.preferences.SapLogonLabelProvider.getColumnText(SapLogonLabelProvider.java:24)
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      at org.eclipse.jface.viewers.ViewerColumn.refresh(ViewerColumn.java:152)
      at org.eclipse.jface.viewers.AbstractTableViewer.doUpdateItem(AbstractTableViewer.java:400)
      at org.eclipse.jface.viewers.StructuredViewer$UpdateItemSafeRunnable.run(StructuredViewer.java:485)
      at org.eclipse.core.runtime.SafeRunner.run(SafeRunner.java:42)
      at org.eclipse.ui.internal.JFaceUtil$1.run(JFaceUtil.java:49)
      at org.eclipse.jface.util.SafeRunnable.run(SafeRunnable.java:175)
      at org.eclipse.jface.viewers.StructuredViewer.updateItem(StructuredViewer.java:2167)
      at org.eclipse.jface.viewers.AbstractTableViewer.createItem(AbstractTableViewer.java:278)
      at org.eclipse.jface.viewers.AbstractTableViewer.internalRefreshAll(AbstractTableViewer.java:758)
      at org.eclipse.jface.viewers.AbstractTableViewer.internalRefresh(AbstractTableViewer.java:650)
      at org.eclipse.jface.viewers.AbstractTableViewer.internalRefresh(AbstractTableViewer.java:637)
      at org.eclipse.jface.viewers.AbstractTableViewer$2.run(AbstractTableViewer.java:593)
      at org.eclipse.jface.viewers.StructuredViewer.preservingSelection(StructuredViewer.java:1443)
      at org.eclipse.jface.viewers.StructuredViewer.preservingSelection(StructuredViewer.java:1404)
      at org.eclipse.jface.viewers.AbstractTableViewer.inputChanged(AbstractTableViewer.java:591)
      at org.eclipse.jface.viewers.ContentViewer.setInput(ContentViewer.java:280)
      at org.eclipse.jface.viewers.StructuredViewer.setInput(StructuredViewer.java:1690)
      at com.sap.ip.bi.zen.ui.internal.LocalUihandler.createUiForBWConnectionsFromSapLogon(LocalUihandler.java:162)
      at com.sap.ip.bi.zen.ui.internal.LocalUihandler.createUiForPreferencePageBackendSystems(LocalUihandler.java:119)
      at com.sap.ip.bi.zen.ui.internal.preferences.PreferencePageBackendSystems.createContents(PreferencePageBackendSystems.java:88)
      at org.eclipse.jface.preference.PreferencePage.createControl(PreferencePage.java:232)
      at org.eclipse.jface.preference.PreferenceDialog.createPageControl(PreferenceDialog.java:1502)
      at org.eclipse.jface.preference.PreferenceDialog$14.run(PreferenceDialog.java:1259)
      at org.eclipse.core.runtime.SafeRunner.run(SafeRunner.java:42)
      at org.eclipse.ui.internal.JFaceUtil$1.run(JFaceUtil.java:49)
      at org.eclipse.jface.util.SafeRunnable.run(SafeRunnable.java:175)
      at org.eclipse.jface.preference.PreferenceDialog.showPage(PreferenceDialog.java:1253)
      at org.eclipse.ui.internal.dialogs.FilteredPreferenceDialog.showPage(FilteredPreferenceDialog.java:675)
      at org.eclipse.jface.preference.PreferenceDialog$10.run(PreferenceDialog.java:709)
      at org.eclipse.swt.custom.BusyIndicator.showWhile(BusyIndicator.java:70)
      at org.eclipse.jface.preference.PreferenceDialog$9.selectionChanged(PreferenceDialog.java:705)
      at org.eclipse.jface.viewers.StructuredViewer$3.run(StructuredViewer.java:888)
      at org.eclipse.core.runtime.SafeRunner.run(SafeRunner.java:42)
      at org.eclipse.ui.internal.JFaceUtil$1.run(JFaceUtil.java:49)
      at org.eclipse.jface.util.SafeRunnable.run(SafeRunnable.java:175)
      at org.eclipse.jface.viewers.StructuredViewer.firePostSelectionChanged(StructuredViewer.java:886)
      at org.eclipse.jface.viewers.StructuredViewer.setSelection(StructuredViewer.java:1726)
      at org.eclipse.jface.viewers.TreeViewer.setSelection(TreeViewer.java:1139)
      at org.eclipse.jface.preference.PreferenceDialog.selectSavedItem(PreferenceDialog.java:1055)
      at org.eclipse.ui.internal.dialogs.FilteredPreferenceDialog.selectSavedItem(FilteredPreferenceDialog.java:730)
      at org.eclipse.jface.preference.PreferenceDialog$4.run(PreferenceDialog.java:376)
      at org.eclipse.swt.custom.BusyIndicator.showWhile(BusyIndicator.java:70)
      at org.eclipse.jface.preference.PreferenceDialog.createContents(PreferenceDialog.java:372)
      at org.eclipse.jface.window.Window.create(Window.java:432)
      at org.eclipse.jface.dialogs.Dialog.create(Dialog.java:1104)
      at org.eclipse.ui.internal.dialogs.WorkbenchPreferenceDialog.createDialogOn(WorkbenchPreferenceDialog.java:102)
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      at org.eclipse.ui.dialogs.PreferencesUtil.createPreferenceDialogOn(PreferencesUtil.java:116)
      at org.eclipse.ui.internal.handlers.ShowPreferencePageHandler.execute(ShowPreferencePageHandler.java:57)
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      at org.eclipse.ui.internal.handlers.E4HandlerProxy.execute(E4HandlerProxy.java:90)
      at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
      at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
      at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
      at java.lang.reflect.Method.invoke(Unknown Source)
      at org.eclipse.e4.core.internal.di.MethodRequestor.execute(MethodRequestor.java:56)
      at org.eclipse.e4.core.internal.di.InjectorImpl.invokeUsingClass(InjectorImpl.java:243)
      at org.eclipse.e4.core.internal.di.InjectorImpl.invoke(InjectorImpl.java:224)
      at org.eclipse.e4.core.contexts.ContextInjectionFactory.invoke(ContextInjectionFactory.java:132)
      at org.eclipse.e4.core.commands.internal.HandlerServiceHandler.execute(HandlerServiceHandler.java:167)
      at org.eclipse.core.commands.Command.executeWithChecks(Command.java:499)
      at org.eclipse.core.commands.ParameterizedCommand.executeWithChecks(ParameterizedCommand.java:508)
      at org.eclipse.e4.core.commands.internal.HandlerServiceImpl.executeHandler(HandlerServiceImpl.java:213)
      at org.eclipse.e4.ui.workbench.renderers.swt.HandledContributionItem.executeItem(HandledContributionItem.java:850)
      at org.eclipse.e4.ui.workbench.renderers.swt.HandledContributionItem.handleWidgetSelection(HandledContributionItem.java:743)
      at org.eclipse.e4.ui.workbench.renderers.swt.HandledContributionItem.access$7(HandledContributionItem.java:727)
      at org.eclipse.e4.ui.workbench.renderers.swt.HandledContributionItem$4.handleEvent(HandledContributionItem.java:662)
      at org.eclipse.swt.widgets.EventTable.sendEvent(EventTable.java:84)
      at org.eclipse.swt.widgets.Widget.sendEvent(Widget.java:1057)
      at org.eclipse.swt.widgets.Display.runDeferredEvents(Display.java:4170)
      at org.eclipse.swt.widgets.Display.readAndDispatch(Display.java:3759)
      at org.eclipse.e4.ui.internal.workbench.swt.PartRenderingEngine$9.run(PartRenderingEngine.java:1113)
      at org.eclipse.core.databinding.observable.Realm.runWithDefault(Realm.java:332)
      at org.eclipse.e4.ui.internal.workbench.swt.PartRenderingEngine.run(PartRenderingEngine.java:997)
      at org.eclipse.e4.ui.internal.workbench.E4Workbench.createAndRunUI(E4Workbench.java:138)
      at org.eclipse.ui.internal.Workbench$5.run(Workbench.java:610)
      at org.eclipse.core.databinding.observable.Realm.runWithDefault(Realm.java:332)
      at org.eclipse.ui.internal.Workbench.createAndRunWorkbench(Workbench.java:567)
      at org.eclipse.ui.PlatformUI.createAndRunWorkbench(PlatformUI.java:150)
      at com.sap.ip.bi.zen.ui.internal.application.ZenApplication.start(ZenApplication.java:36)
      at org.eclipse.equinox.internal.app.EclipseAppHandle.run(EclipseAppHandle.java:196)
      at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(EclipseAppLauncher.java:110)
      at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.java:79)
      at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:354)
      at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:181)
      at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
      at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
      at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
      at java.lang.reflect.Method.invoke(Unknown Source)
      at org.eclipse.equinox.launcher.Main.invokeFramework(Main.java:636)
      at org.eclipse.equinox.launcher.Main.basicRun(Main.java:591)
      at org.eclipse.equinox.launcher.Main.run(Main.java:1450)

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