Blue question mark in blue box for quicktime..

i know how to solve this problem on my laptop, but i cant figure out how to fix this on my iphone.. any ideas??

Hey Nancy,
It sounds like the video is not in a supported format.
+Video formats supported: H.264 video, up to 1.5 Mbps, 640 by 480 pixels, 30 frames per second, Low-Complexity version of the H.264 Baseline Profile with AAC-LC audio up to 160 Kbps, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats; H.264 video, up to 2.5 Mbps, 640 by 480 pixels, 30 frames per second, Baseline Profile up to Level 3.0 with AAC-LC audio up to 160 Kbps, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats; MPEG-4 video, up to 2.5 Mbps, 640 by 480 pixels, 30 frames per second, Simple Profile with AAC-LC audio up to 160 Kbps, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats+
http://www.apple.com/iphone/specs.html
Jason

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Blue question mark in a box

pictures in my email on my Ipod Touch just started showing up as a blue question mark in a box but were working fine yesterday

Hi Rex,
Who is your ISP and what addresses do you have set in the DNS section of your System Preferences -> Network preferences?
Have you tried logging into a different user account on your machine to see if that has the same problem? This will help us to know whether your problem is local to your account or system wide. If you don't have another account you can use System Preferences -> Accounts -> [+] to create a test one (and [-] to remove it if needed)
Also, do you use any third party internet software (Norton, Intego, etc.)?

Photos from the Internet will not load correctly. I get white boxes with blue question marks inside. This has only been happening for the past 3 weeks so I'm not sure why it is happening.

Photos from the Internet will not load correctly. I get white boxes with blue question marks inside. This has only been happening for the past 3 weeks so I'm not sure why it is happening.

Yes - email & text work fine but when I use something like Google Images or search a blog with imbedded photos I get the empty white boxes with question marks. If I click the question mark it opens the photo but I can't possibly do that for EVERY image on EVERY page I search!?!?! I've rebooted the iPad & my wireless card several times but neither action helped. Have any clue what I should do now?

Question marks in blue boxes

Hi. I'm having a hard time with images not loading in Mail and Safari -- getting question marks in blue boxes instead. I have tried emptying cache, refreshing page, checking and rechecking my settings, can't even download the image manually. Still no luck. Mac OS 10.4.7, Safari 2.0.4, Airport, cable connection (Comcast). Please help, as many of these images are important for me to see.
Thanks so much.
MacBook Pro Mac OS X (10.4.7) using Airport

Hi crawfordse6, Welcome to Apple's Users Help Users Forums.
For Safari:
Preferences / Appearance / Check on "Display Images when page opens."
For Mail:
Preferences / Viewing / Check on "Display remote images in HTML messages."
If that works for you, consider stars as discussed in the bottome portion of the Apple email notification you received. That's how to do "thanks" in these forums.
Come back. The Forums are a great place to learn. L&L = Lurk & Learn.
My Best, Joyous Computing. JP

Blue Question Mark Box Issue

I have a 2011 iMac with version 10.6.8. I haven't made the switch yet to Mountain Lion. I just upgraded internet service from AT&T DSL 3.0 to AT&T U-verse High Speed Internet 6.0. After the "upgrade" I now get the blue question mark box on websites where images should be. Also, I'm unable to stream videos on sites like Hulu. I have troubleshooted the issue by ensuring the "Display images when the page opens" box is checked and reseting Safari. I do not have any 3rd party extensions.
Now here's where I get really confused...I also have a Dell laptop (work computer) connected to the same network. It doesn't have this problem at all. Works fine.
Anyone have any ideas?

Hello, I'd reseach all the problem & missing features in 10.8 before considering it.
For the Safari problem, this has worked for a few...
Make a New Location, Using network locations in Mac OS X ...
http://support.apple.com/kb/HT2712
10.5.x/10.6.x/10.7.x instructions...
System Preferences>Network, click on the little gear at the bottom next to the + & - icons, (unlock lock first if locked), choose Set Service Order.
The interface that connects to the Internet should be dragged to the top of the list.
Instead of joining your Network from the list, click the WiFi icon at the top, and click join other network. Fill in everything as needed.
For 10.5/10.6, System Preferences>Network, unlock the lock if need be, highlight the Interface you use to connect to Internet, click on the advanced button, click on the DNS tab, click on the little plus icon, then add these numbers...
208.67.222.222
208.67.220.220
Click OK.
Also, turn off IPv6:
System Preferences » Network » AirPort » TCP/IP tab » Configure IPv6
Or whatever Interface you use.

Upgraded to ios6 on my iphone 3gs and email is not displaying images. It has a blue box with a blue question mark inside

I just upgraded to ios 6 on my iphone 3gs and I noticed on a couple of incoming emails that the images and information are not being displayed. There is a blue square box with a blue question mark inside. I already tried to press the home key and power key to restart. The email still does not display correctly. I went on my laptop to retrieve that same email and I was able to see the graphics and information, so the problem is on the iphone. I received two emails like this, so I'm missing all the important information. I also tried to retrieve my email through the internet browser and I still have the same problem. Any suggestions? Thanks!

I forgot to mention that I have an Ipad 2 also and I can view the email information on there also. I received an email from Party city and it said to click here to print out the coupon. So I click the coupon and there is the little blue box with the question mark. This is the first time I've seen this happen, as I have printed out the coupons before. Maybe it has to do with the IOS6 update, because this just started to happen right after the update.

On my MacBook Pro when I am connected to the internet via an Ethernet cable, Facebook pictures do not load. They show up as white boxes with blue question marks.

On my new MacBook Pro when I am connected to the internet via an Ethernet cable, Facebook pictures do not load. They show up as white boxes with blue question marks. This also happens on a website editor. But, when I am connected to the internet via Wifi, everything load properly. This is my work computer, so I have to be able to connect through the Ethernet cable to access everything. Please help me!

I mostly use Safari. But I also tried it on Firefox, Mozilla, and Camino. Mac OS X. It's my work computer, so I've only tried it at the office. I have to be connected through the Ethernet cable to access my files and email on the server.

Getting blue question mark for images in Safari

Hi guys
I have MBP 15", early 2011, 250 GB SSD, 16 GB RAM, 10.10 Yosemite OSx and I am facing problem recently is that some images in Safari 8 browser won't open and instead blue question mark will arise . I have friend of mine using ipad2 and I asked her about this issue but the images opened with her smoothly. any suggestion.Thanks

Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Please take this step regardless of the results of Step 1.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

Blue question marks for slide shows buttons.

Good day iWeb list,
All of a sudden the Play/Pause, Back and Forward buttons for my slide shows have turned into a generic looking blue question marks.
I noticed one other user having a similar issue a while back, and I believe the remedy was to re-publish the entire site. I've tried that to no avail. Resetting cache has not affect as well.
Any thoughts?
You can witness this issue by going to my web site below and then click on the "Woodworking" page to view the slide show.
http://doodsie.com/
Thanks as usual, Gramps.

Gramps-
I've noticed that safari 4 sometimes does the ? thing with images... almost like it doesn't finish loading sometimes. Not sure if it's provider traffic or safari related but it can be annoying.
Lisa

Dashboard Widgets: All I get is blue question mark where QT should be

Hello,
I have tried installing some interesting Widgets but many of them fail to operate. If there is a QT element to the Widget, all I get is a big blue question mark and the letter 'Q'...as though I'm being told that Quicktime is needed but the widget can't find it. I know for a fact that Quicktime is on my iMac (how could it NOT be?), so what problem am I suffering from and how do I remedy it?
Thank you!
Message was edited by: ChrisNH

Well, it works even on Dialup here, no QT box.
I'm not clear on what you mean by 'Repair Permissions.' What's that?
Easiest way...
Safe Boot from the HD, (holding Shift key down at bootup), it will try to repair your Disk Directory while the spinning radian is happening, so let it go, run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when complete.
PS. Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.

I have a question regarding a small blue question mark instead of photo, I asked about this and was directed to a question about text edit, which, by the way, a neighbour helped with.

Email photographs not seen, photograph are replaced with a small blue question mark.....what do I need to do to see the pictures ?

Hello tomfromridgetown,
Welcome to the Apple Support Communities!
I understand that sometimes when you receive an email it contains a small box with a question mark for the attachment. It sounds like what you may be seeing is a windmill.dat attachment. Please review the attached article for information on what these attachments are and how to avoid them in the future.
Mac OS X Mail: What is a winmail.dat attachment? - Apple Support
Have a great day,
Joe

Blue question mark instead of photo

I sometimes get a blue question mark instead of a photo on my mac book pro. How do i fix that?

Hello tomfromridgetown,
Welcome to the Apple Support Communities!
I understand that sometimes when you receive an email it contains a small box with a question mark for the attachment. It sounds like what you may be seeing is a windmill.dat attachment. Please review the attached article for information on what these attachments are and how to avoid them in the future.
Mac OS X Mail: What is a winmail.dat attachment? - Apple Support
Have a great day,
Joe

Help blue question mark

On my Iphone 5c when I go to my messages, whether they're imessage or texts if someone sends me a picture it comes up as a white box with a question mark in it. Does anyone know how to fix this or why this is happening?
thanks

Hi bloodroyal,
Welcome to the HP Support Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I will be happy to help you with your problems but I will need more information then what you provided. Where are you getting this red exclamation mark and the blue question mark? Is this in your Device Manager and if it is what device is causing the problem? Is there an error message at all? Is so what is the exact error message. What is your operating system? What is the product number for your notebook?
Thank you,
Please click “Accept as Solution ” if you feel my post solved your issue.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Thank you,
BHK6
I work on behalf of HP

(SSL?) Certificates, Safari, and blue question marks

Recently I ran into some trouble with Mail and messed around with my certificates and Keychain a fair bit. Nonetheless, everything seems to be fine, except Safari. A problem I would run into intermittently before now dominates my online experience.
I encounter images being replaced with blue question marks very frequently. Additionally, on webpages with logins and forms (e.g. eBay, Paypal), the formatting of the page is nearly nonexistent. Fonts, pictures, all missing--everything is just mashed together. I can still login, though. Before loading any webpage on which this happens, Safari notifies me that the page might not be secure. I click continue, and voila, blue question marks.
If I then Ctrl-click on one of the question marks and choose "Open image in new tab", I get a certificate error, usually with what appears to be an image server. The message usually goes something along the lines of, "Safari can't identify the identity of the website "images-na.ssl-images-amazon.com". The certificate for this website is invalid. You might be connecting to a website that is pretending to be "images-na.ssl-images-amazon.com" which could put your confidential information at risk. Would you like to connect to the website anyway?"
If I then click "Show Certificate", I see that "This certificate has an invalid issuer" If I check the box "Always trust these certificates" and reload the page, the image shows up. If I then go back to the original page and reload it, all images appear. This also solves my problem with forms and page formatting.
However, this is obviously a pain. And a bit disconcerting, to boot. I've tried clearing the cache, resetting Safari, reinstalling Keychain and Safari via Pacifist, to no avail.
Any thoughts on navigating this issue? It seems to occur primarily (if not entirely) with SSL certificates. . .
Hopeful,
a.

Hi, aresnick, is that as in old lace? on the very long state named road?
I looked in Safari help for "SSL certificates" in 10.3.9 and in 10.4.7 this term "Certificate". Irregardless both give the same message:
Accessing websites that require a personal certificate
If you need to access a website that requires a personal certificate, you will be provided with a certificate and instructions for installing it in your keychain.
Once your certificate is installed in your keychain, you should be able to gain authenticated access to the website automatically.
If you are unable to access the website, contact the website administrator.
continue Safari Help: Deleting data saved from web forms
If you select the option to automatically complete web forms using information from other webpages, Safari saves information you enter. You can delete this information, if you choose.
Choose Preferences from the Safari menu and click AutoFill. Click Edit next to the "Other forms" checkbox. Select the item you want to delete and click Remove. If you want to delete all the items, click Remove All.
If you don't want to use data from other web forms, deselect the "Other forms" checkbox in the AutoFill pane of Safari preferences.
The Blue question mark and images do not appear appear, safari help:
Images don't appear
If webpage images don't appear, the option to display images may be turned off or there may be a problem with your network.
Choose Preferences from the Safari menu and click Appearance. Click to select "Display images when the page opens."
If the option is already selected, trying reloading the page. Choose Reload Page from the View menu.
Therefore if i were you I would follow the instructions listed from Safari Help. I would also Reset Safari, which clears the history, empties the cache, clears the Downloads window, and removes all cookies. It also removes any saved user names and passwords or other AutoFill data and clears Google search entries. (see reset Safari in Help for more info)
Then run perm. repair & a restart of the computer.
You might want to look into updating to 10.4.7 following same steps as underlined in a. brodies in link posted to you earlier, in this thread.
Good Luck.
Hth. Please post back to let us know, how you did .
Eme
edited by: Eme x2

Images show up only as blue question marks

I just purchased a new Macbook Pro approximately one week ago, and concitering it's BRAND NEW I don't understand why I have this problem. On sites like www.deviantart.com and also www.weheartit.com images show up as blue question marks... I have downloaded both chrome and firefox to check if they were any different, but the same images wont load there either. I've read some about this, but no one seems to have any other advice than to "check preferences" and set it to "show images" or something, as far as i can see there is nothing wrong with the preferences. I have also downloaded and updated to the latest versions of both java and flash, but nothing seems to work. This is getting really frustrating, and I am desperate for help! I greatly appreciate ANY advice. Thanks in advance

this is what I get on deviantart
and well, basically this is weheartit
Thanks!

Blue question mark in blue box for quicktime..

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