Blue Ray Disc Won't Play

I insert a blue ray disc, It starts the HP MediaSmart Player and then comes up with an error message stating:
Information
The content is protected.
The content is not allowed to play in the current display mode.
The computer is only a month old and has never played a blue ray. its plays regular DVD just fine.
Any ideas what the problem coould be?

Hi,
It seems that your PC has old version of MediaSmart installed, and it does not get updated from Cyberlink (Who created PowerDVD too).
Please follow the steps given below to get it resolved.
Click Start->Control Panel->PRograms and Features. Select MediaSmart DVD and click Uninstall. Uninstall PowerDVD too.
Install MediaSmart New Version:
ftp://ftp.hp.com/pub/softpaq/sp49001-49500/sp49489.exe
Or
ftp://ftp.hp.com/pub/softpaq/sp50501-51000/sp50778.exe
If it does not work, install Trial copy of PowerDVD:
http://fs20.filehippo.com/2848/8de9788827844c8e9a5071f7ee9232c4/CyberLink.2325(Trial)_DVD101118-01.e...
Thank You.
Kiran Talluri
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Blue-Ray Issue Resources
Monitor: http://www.newegg.com/Product/Product.aspx?Item=N82E16824176109
BD DRIVE: http://www.newegg.com/Product/Product.aspx?Item=N82E16827136268
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This question was solved.
View Solution.

Hi PlatinumRooster:
t
Thank you for your inquiry.
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I am sending you a link to a document on "HIgh-bandwidth Digital Content Prortection http://goo.gl/upaid
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Sparkles1
I work on behalf of HP
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